Onora O'Neill argues that there is a misconception about declining trust based on opinion polls. Trust is differentiated based on competence and roles - one may trust a teacher to educate but not drive a bus. The aim should be intelligently placing trust in the trustworthy, not the untrustworthy. To rebuild trust, one must demonstrate trustworthiness through competence and reliability, rather than focusing on attitudes of trust. We should think more about being trustworthy and providing evidence of it, rather than obsessing over levels of trust.

1. What we don’t understand about Trust
By Onora O'Neill
Sushant Mundankar – PGP30319

2. Onora O'Neill
Philosopher and across
bench member of the
House of Lords
Alma mater :
Oxford University, Harvard
University

3. There is great decline in trust
We should have more trust
We should rebuild trust
Claim
Task
Aim
TRUST
STANDARD VIEW

4. Claim – What do we claim?
Why do people think Trust has declined?

5. Opinion
polls
The people who were
mistrusted 20 years
ago, principally journalists and
politicians, are still mistrusted
The people who
were highly
trusted 20 years
ago are still
rather highly
trusted: judges,
nurses
The rest of us are
in between, and
by the way, the
average person in
the street is
almost exactly
midway.

6. You may trust my most
loquacious friend to keep a
conversation going but not -
- but perhaps not to keep a
secret
You may trust a certain
elementary school teacher I
know to teach the reception
class to read, but in no way
to drive the school minibus
The polls are very bad
guides to the level of
trust that actually exists
because ---
Trust
is
differentiated

7. Aim : What should be our aim?
To have more trust
To keep more trust in the trustworthy but
not in the untrustworthy
Intelligently placed and intelligently refused
trust is the proper aim

8. What do we look for?
Are they
competent?
Are they
honest?
Are they
reliable?
trustworthiness
before trust
Trust is the
response
Trustworthiness
is what we have
to judge

9. Task : What should be our task?
If you make yourself
vulnerable to the
other party, then that
is very good evidence
that you are
trustworthy and you
have confidence in
what you are saying.
You can't rebuild
what other people
give you. You have to
give them the
basis for giving you
their trust.
Trust, in the end, is
distinctive because
it's given by other
people

10. we need to think much less
about trust, let alone about
attitudes of trust detected
or mis-detected by opinion
polls, much more about
being trustworthy, and how
you give people adequate,
useful and simple evidence
that you're trustworthy.
Moral
Trust

11. Thank You 

12. Sushant Mundankar