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Name: Mansoor Ahmed Chachar
Roll: IT-14-28
Subject: Business process
management
Class: BS-IT (p-iii)
Definition
 Six Sigma seeks to improve the
quality of process outputs by
identifying and removing the causes
of defects.
 Six Sigma is a set of techniques, and tools for process
improvement. It was developed by Motorola in 1986.
The term “Six Sigma” was coined by Bill Smith, an engineer
with Motorola
Late 1970s - Motorola started experimenting with problem
solving through statistical analysis
1987 - Motorola officially launched it’s Six Sigma program
Motorola saved more than $ 15 billion in the first 10 years of
its Six Sigma effort
Sir Bill Smith
“ the Father of six sigma”
Father of Six Sigma
Six Sigma Methods

THIS IS ORGANIZATIONAL BASED

THIS IS BASED ON CUSTOMER NEEDS AND
SATIFACTIONS
 It approach undertaken to improve existing business
process
CONTRL
DEFINE
MEASURE
ANALYSE
IMPROVE
1.Define high-level project goals and the current process.
2.Measure key aspects of the current process and collect relevant data.
3.Analyze the data to verify cause-and-effect relationships. Determine
what the relationships are, and attempt to ensure that all factors have
been considered.
4.Improve or optimize the process based upon data analysis using
various tools
5.Control to ensure that any deviations from target are corrected before
they result in defects.
This approach is undertaken when there is a need to
create new design or product:
DEFINE
MEASURE
ANALYZE
DESIGN
VERIFY
DMAIC DMADV
 Defines a business process.
 Measuring current process
 Identify root cause of the
recurring PROBLEMS
 Improvements made to reduce
defects
 Keep check on future
performance
 Define customer needs
 Measure customer needs &
specification
 Analyze options to meet customer
satisfaction.
 Model is deigned to meet
customer needs
 Model put through simulation
tests for verification
Thank You

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Bpm

  • 1.
  • 2. Name: Mansoor Ahmed Chachar Roll: IT-14-28 Subject: Business process management Class: BS-IT (p-iii)
  • 3.
  • 4. Definition  Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects.
  • 5.  Six Sigma is a set of techniques, and tools for process improvement. It was developed by Motorola in 1986. The term “Six Sigma” was coined by Bill Smith, an engineer with Motorola Late 1970s - Motorola started experimenting with problem solving through statistical analysis 1987 - Motorola officially launched it’s Six Sigma program Motorola saved more than $ 15 billion in the first 10 years of its Six Sigma effort
  • 6. Sir Bill Smith “ the Father of six sigma” Father of Six Sigma
  • 7. Six Sigma Methods  THIS IS ORGANIZATIONAL BASED  THIS IS BASED ON CUSTOMER NEEDS AND SATIFACTIONS
  • 8.  It approach undertaken to improve existing business process CONTRL DEFINE MEASURE ANALYSE IMPROVE
  • 9. 1.Define high-level project goals and the current process. 2.Measure key aspects of the current process and collect relevant data. 3.Analyze the data to verify cause-and-effect relationships. Determine what the relationships are, and attempt to ensure that all factors have been considered. 4.Improve or optimize the process based upon data analysis using various tools 5.Control to ensure that any deviations from target are corrected before they result in defects.
  • 10. This approach is undertaken when there is a need to create new design or product: DEFINE MEASURE ANALYZE DESIGN VERIFY
  • 11. DMAIC DMADV  Defines a business process.  Measuring current process  Identify root cause of the recurring PROBLEMS  Improvements made to reduce defects  Keep check on future performance  Define customer needs  Measure customer needs & specification  Analyze options to meet customer satisfaction.  Model is deigned to meet customer needs  Model put through simulation tests for verification