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1 of 21
2
Agenda
At the end of this module, you will come to know about.,
 Purpose of Six Sigma
 Its methodology
 Its evolution from Quality
 Value of Six Sigma to the organization as a whole.
3
Introduction to Six Sigma
Six Sigma is a set of techniques, and tools for process improvement. It
was developed by Motorola in 1986.
 Sir Bill Smith, “ the Father of six sigma” introduce this quality
improvement Methodology to Motorola.
 Six Sigma is now an enormous 'brand' in the world of corporate
development.
4
History of Six Sigma
Since the 1920's the word “sigma”(s)
has been used by mathematicians and
engineers as a symbol for a unit of
Measurement in product quality
variation.
In the mid-1980's engineers in Motorola
in the USA used “Six Sigma”(S)
an informal name for an in-house
initiative for reducing defects in
production processes, because it
represented a suitably high level of
quality.
5
History of Six Sigma (Cont)
In 1991 Motorola certified its first 'Black
Belt' Six Sigma experts, which indicates the
beginnings of the formalization of the
accredited training of Six Sigma methods.
By the year 2000, Six Sigma was
effectively established as an industry in its
own right, involving the training,
consultancy and implementation of Six
Sigma methodology.
6
So, What is Six Sigma ?
 Six Sigma seeks to improve the quality
of process outputs by identifying and
removing the causes of defects.
Six Sigma approach is a collection of
managerial and statistical concept and
techniques that focuses on reducing
variation in processes and preventing
deficiencies in product.
7
Objectives of Six Sigma
Overall Business
ImprovementRemedy
Defects/Variability
Reduce Costs
Improve Cycle Time
Increase Customer Satisfaction
8
Levels of Six Sigma
9
Learning Curve
10
Lets watch a Video
Click the play picture to watch the
video during slide show
11
Questions
12
Six Sigma Methodology
13
Why DMAIC ?
DMAIC is a methodology for root cause analysis
DMAIC should be used when:
 There is a problem and the root cause is
unknown
 The stakes are high and we need to be
absolutely sure the solution fixes the problem
 A problem exists, solutions have been tried,
but the root cause is still unknown
14
Define
Define is the first phase of the Lean Six Sigma
improvement process. It consists of defining
the problem, the goal, the process, and the
customer.
• Project Charter
• Voice of the Customer
• SIPOC
15
Measure
In the Measure phase, the team focuses on
data collection, which takes time and effort.
• Select Measures
• Data Collection Planning
• Operational Definitions
• Baseline Data
16
Analyze
In the Analyze phase, the team reviews data
collected during the measure phase.
The goal is to narrow down and verify root
causes of waste and defects
• Process Analysis
• Brainstorm Root Causes
• Pareto Charts
• Develop Hypothesis
17
Improve
In the Improve phase, teams move on to
solution development.
• Create Flow
• Mistake-Proofing: Poka-Yoke
• Visual Management & 5S
18
Control
The Control phase is the final phase of Lean Six
Sigma. The team focuses on how to sustain newly
achieved improvements by passing it on to other
Employees.
• Process Control Plan
• Monitoring & Response Plan
• Documentation & Storyboard
19
Lets watch a Video
Click the Clap picture to watch the
video during slide show
20
Questions
21

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Six sigma foundation and principles

  • 1.
  • 2. 2 Agenda At the end of this module, you will come to know about.,  Purpose of Six Sigma  Its methodology  Its evolution from Quality  Value of Six Sigma to the organization as a whole.
  • 3. 3 Introduction to Six Sigma Six Sigma is a set of techniques, and tools for process improvement. It was developed by Motorola in 1986.  Sir Bill Smith, “ the Father of six sigma” introduce this quality improvement Methodology to Motorola.  Six Sigma is now an enormous 'brand' in the world of corporate development.
  • 4. 4 History of Six Sigma Since the 1920's the word “sigma”(s) has been used by mathematicians and engineers as a symbol for a unit of Measurement in product quality variation. In the mid-1980's engineers in Motorola in the USA used “Six Sigma”(S) an informal name for an in-house initiative for reducing defects in production processes, because it represented a suitably high level of quality.
  • 5. 5 History of Six Sigma (Cont) In 1991 Motorola certified its first 'Black Belt' Six Sigma experts, which indicates the beginnings of the formalization of the accredited training of Six Sigma methods. By the year 2000, Six Sigma was effectively established as an industry in its own right, involving the training, consultancy and implementation of Six Sigma methodology.
  • 6. 6 So, What is Six Sigma ?  Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects. Six Sigma approach is a collection of managerial and statistical concept and techniques that focuses on reducing variation in processes and preventing deficiencies in product.
  • 7. 7 Objectives of Six Sigma Overall Business ImprovementRemedy Defects/Variability Reduce Costs Improve Cycle Time Increase Customer Satisfaction
  • 10. 10 Lets watch a Video Click the play picture to watch the video during slide show
  • 13. 13 Why DMAIC ? DMAIC is a methodology for root cause analysis DMAIC should be used when:  There is a problem and the root cause is unknown  The stakes are high and we need to be absolutely sure the solution fixes the problem  A problem exists, solutions have been tried, but the root cause is still unknown
  • 14. 14 Define Define is the first phase of the Lean Six Sigma improvement process. It consists of defining the problem, the goal, the process, and the customer. • Project Charter • Voice of the Customer • SIPOC
  • 15. 15 Measure In the Measure phase, the team focuses on data collection, which takes time and effort. • Select Measures • Data Collection Planning • Operational Definitions • Baseline Data
  • 16. 16 Analyze In the Analyze phase, the team reviews data collected during the measure phase. The goal is to narrow down and verify root causes of waste and defects • Process Analysis • Brainstorm Root Causes • Pareto Charts • Develop Hypothesis
  • 17. 17 Improve In the Improve phase, teams move on to solution development. • Create Flow • Mistake-Proofing: Poka-Yoke • Visual Management & 5S
  • 18. 18 Control The Control phase is the final phase of Lean Six Sigma. The team focuses on how to sustain newly achieved improvements by passing it on to other Employees. • Process Control Plan • Monitoring & Response Plan • Documentation & Storyboard
  • 19. 19 Lets watch a Video Click the Clap picture to watch the video during slide show
  • 21. 21