Mamata Kumari is seeking a challenging career in SAP where she can contribute her 2 years of experience working as a Process Associate for Capgemini Business Services on an SAP project for Unilever. Her responsibilities include user management, role management, access request management, and performing risk analysis to ensure proper access controls. She has experience with SAP security, GRC access control, and ticket handling for issues ranging from user expiration to missing authorizations. Mamata holds a Bachelor's degree in Technology and has strengths in constantly updating her knowledge, communication, time management, analytical skills, and teamwork.

1. Mamata Kumari
E-mail: meera.mamata91@gmail.com
___________________________________________________________________________________
Career Objective:
A challenging and rewarding career in SAP where I can contribute my knowledge and skills for the
growth and development of the organization and to provide best possible solutions to the client.
Employment Details:
Total Experience : 2 years 1 month
Present Organization : Capgemini Business Services, Bangalore
Period : November 2013 – Till date
Designation : Process Associate
Notice Period : 60 Days
Professional Experience:
 Currently working with Capgemini Business Services as Process Associate - SAP, part of
Access Control - Security & Authorizations team called FUSION.
Project Details: Unilever
Project Name : FUSION
Client: Unilever
 Responsible for administering different types of SAP users of India ,Nepal and SriLanka. Team
was also responsible for the troubleshooting of the issues related with access .
 Handle our client (Unilever) very well, most of the time interacted with end user through
phones to solve the issues.
Responsibilities:
SAP R3 Security:

2.  User Management: Creation/Modification and deletion of User Id. password reset ,password
activation manually. Resolving tickets on authorization issues, logon failures, Password reset.
Monitoring active /inactive user list.
 Role Management: Role Administration - PFCG role design , Master/derived role maintenance
 Missing Authorization: Analyzing missing authorizations using SU53 screenshots, ST01 Trace.
 Quality Management: Performing peer review of fellow team mates and maintaining a log for
the same. Identifying trend of incoming requests and come up with process improvements to
reduce the request count and improve the efficiency of the team.
 Reporting- FF Log and reason activity reports , Quarterly FF id extension , SOD reports , User
and Role Risk Analysis Report ,Audit support and End to end UAR requests closure.
 Strict SLA adherence, RCA, SOP, Proper Escalation, Documentations and Reports.
 Mentoring new team members.
 Ticket handling-related to various issues ranging from user expiration to missing authorizations.
SAP GRC:
 SAP GRC AC 10.0 – Access Request management
• Providing support to GRC implemented systems. Raising ARM request for user creation,
change attribute etc.
• User administration-Performing security check, request administration, forwarding and
approver delegation.
• Creation and modification of roles in GRC.
• Analysis of defect requests i.e. provision fail path, approver not found etc.
 SAP GRC AC 10.0 - Risk Analysis and Remediation management
Performing risk analysis and performing mitigating controls for user requesting additional role
before adding them.
Education:
• Completed B.Tech (Bachelor of Technology) from Bhubaneswar in 2013.
• Completed 12th (C.B.S.E) from D.A.V Public School, Jharkhand in 2009.
• Completed 10th (C.B.S.E) from D.A.V Public School, Jharkhand in 2007.
Strength :

3. :
• Updating knowledge by constantly learning new trends in Technology.
• Excellent Communication skills
• Time Management
• Hard working
• Good Analytical and technical capability
• Excellent interpersonal skills
• Team work
• Leadership
Hobbies: Surfing internet, listening to music, playing indoor & outdoor games etc.
Personal Information:
Father’s Name : Mr. Mahendra Prasad Sharma
Date of Birth : 6th August 1991
Nationality : Indian
Gender : Female
Present Address :House #352 Sangeetha Apartment, Near Kabab Magic ,Jakashandra Bustop,Bangalore
Permanent Address :Baniahir No 4,Near Hanuman Mandir,Jharia ,Dhanbad,Jharkhand 8282111
Languages :Hindi, English and Oriya
PAN : CPMPK9956E
Declarations:
I declare that the above details are true to the best of my knowledge and belief.
Date:
Place: Bangalore (Mamata Kumari)