1. PIYUSH GARG
Mobile: +91-9560176866 / Email: piiyushgarg.it@gmail.com
Seeking assignments in Software Quality Assurance with leading organisations in the IT Sector
__________________________ PROFESSIONAL SYNOPSIS________________________
 Software Testing and Quality Assuranceprofessional with 5 years of experience and excellencein:
~ Functionality Testing ~ Website Testing ~ Defect Management
~ ClientInteraction ~ Scrum Methodology ~ AgileTesting
~ Team Management ~ Liaison & Coordination ~ GUI Testing
 Presently associated with Aptara as Lead - QA.
 Having 4+ years of experience in Agile/ Scrum methodology.
 ClientInteraction on daily basis through Google hangouts.
 Good understandingof testing methodology relativeto software development lifecycle(SDLC) and exposure to all
phases of STLC.
 Experience in the development of test Scenarios,test cases and executing the test cases.
 Experience in Team handlingand mentoring Team members.
 Good interpersonal skills,flexible and versatileto adaptto any new environment and undertake challengingtasks.
 Can work well independently or as a part of a team, quick-learner and ableto meet deadlines.
 Ability to quickly grasp the functionality of Application under Test.
 Limited but hands-on experience on automation tools likeSelenium WebDriver.
_________________________ORGANISATIONAL EXPERIENCE__________________
Since Apr’14 with Aptara Inc, Noida as Lead QA
Significant Accomplishments:
 Was promoted as Lead QA in Apr’2015.
 Led a high-performingSoftware Testing Team of 03 personnel through all phases of application development; ensured
that information systems, products,and services met or exceeded organization/industry quality standards and end-user
requirements.
 Have experience in domains likeWeb Experience, Marketing and e-Learning.
 Managed QA resources for ensuringtimely completion of Sprints.
 Involved in User Story analysis,productbackloganalysis,creatingtestscenario,guidingthe team in creatinguser
acceptancetest cases and full validation.
 Attending daily scrummeeting, weekly status,sprint planning& retrospectivecalls.
 Communicatingand Coordinatingwith onsiteQA counterparts, Automation team, development team, Releas e
Management & Scrum Master.
 Suggested and implemented the Browserstack application to test the user stories on mobile platforms.
 Experience in testing sites on mobiledevices (Android and iOS) and browsers (Chrome and Safari).
 Implemented best practices for enhancingthe performance of the team and maintainingpacewith the current
technological changeand development.
 Helped and guided the automation team to implement automation tool likeSelenium IDE and WebDriver for regression
testing.
Commenced QA career from Jul’11 to Mar’14 with Kaplan India Pvt. Ltd, Delhi as Sr. Quality Engineer
Significant Accomplishments:
 Conducted User Acceptance Testing (UAT); supported clients duringTestingWeeks to build and strengthen their
confidence in products.
 Was awarded Letter of Appreciation in 2012.
 Was awarded Letter of Excellencein 2013.
 Holds the creditof conducting manual testingand reportingthe bugs in JIRA tool.

2. Organizational Experience other than QA (Dec’04 to July’11)
Summary:
 Worked as Customer Care Executive with iEnergizer from Dec’04 to Nov’07.
 Worked as Sr. Customer Care Executive with Rsystems International Pvt. Ltd from Nov’07 to Jul’11.
_____________________________ TECHNICAL SKILLS_________________________
Test Management Tools : Microsoft Test Manager 2010, JIRA, ET
Operating Systems : Microsoft Windows (2000, XP & 7)
Applications : Microsoft Office, Microsoft Project
Defect Management Tool : TFS, Enterprise Tool, JIRA, Enterprise Tester
Database : MS SQL Server 2008
_____________________________SCHOLASTICS __________________________
 MBA (Information Technology) from Amity University, Noida in 2010
 BCA (Information Technology) from IGNOU, Delhi in 2007
 ‘A’ Level certification from DOEACC Society, Delhi in 2004
_____________________________ACHIEVEMENTS ________________________
 Received Monthly Performer award in a ceremony in Rsystems India.
 Received Letter of Appreciation from Kaplan India in 2012.
 Received Letter of Excellence from Kaplan India in 2013.
_____________________________PERSONAL DETAILS_____________________
Date of Birth : 10th February 1984
Address : 54, Panchsheel Park,Rajender Nagar,Sahibabad,Ghaziabad –201010
Passport : Available, No. M6082115
PROJECTS UNDERTAKEN
Title: KU Web Experience (KHEG Marketing)
Team Strength: 3
Client: Kaplan Higher Education
Description: This project is responsiblefor handlingall themarketing sites of Kaplan University which is based in the US. Our
team is responsible for everything on these marketing sites from content to functionality testing. For this project, we have
been followingKanban methodology and have releasealmost every week. We are usingtools likeJIRA and CMS as Ektron for
this purpose.There are number of marketing sites in this projectand user stories come for a ny changeor addition required on
any of the sites.
Title: Assisted Enrolment Account Creation (SEP)
Team Strength: 10
Client: Kaplan Higher Education
Description: This projectis responsiblefor takinghelpinga studentlead.Initially itwas started for takingcareof Military Leads,
but later scope was increased to cover non Military Leads as well.He may be directly associated with any of the branch of US
Military (Army, Navy, CoastGuard, Air Force, Marines) or indirectly (Spouse, Veteran etc). Once implemented, he’ll be able to
proceed towards his enrolment without any external support from Reps. / Agencies. Various discounts are applicable to
military depending on their branch, ranks etc. It is based on Agile – Scrum Methodology & having 15 days sprint duration.

3. Title: Orion CRM 3.0 Pre Enrolment (Customer Relationship Management).
Team Strength: 5
Client: Kaplan Higher Education
Description: This projectis responsiblefor takinga studentlead oncehe / she is entered in Kaplan Higher education.Itinvolves
taking a lead through various statuses till enrolment. It is based on Agile – Scrum Methodology & having 15 days sprint
duration.
Title: KHE Re-Architecture Migration Project.
Team Strength: 6.
Client: Kaplan Higher Education
Description: http://www.khec.com. This project covers replacing the existing 110 websites which are made on the MOSS
platformwith the new enhanced on the platformof Ektron CMS. It included full GUI, Navigation validation alongwith various
lead submission data validation in the database.
Title: PPI – Problem Submission Portal
Team Strength: 02
Client: PPI (Professional Publications, Inc.)
Description: Professional Publications, Inc. (PPI) is an independent publisher of professional licensing exam review content.
PPI’s Problem Submission Portal is where contributors can earn both recognition and a stipend by writing and reviewing
original exam-likeproblems on a wide range of subjects. They can check on the progress,draft and submit problems, receive
feedback and collaborate with reviewers. The accepted problems may be published in PPI’s various licensure exam review
products.Problem Submission Portal contributors writeand submita variety of original exam-likeproblems accordingto PPI’s
guidelines.Experienced contributors may be invited to technically reviewthe work of other contributors.Contributors may be
contracted for larger assignments too.
Title: Course Materials (Web, iOS & Android)
Team Strength: 14
Client: Management Concepts
Description: This project is responsiblefor allowingstudents to download the e-books of MC in their web app and can use it
in their laptop, devices while studying in the class. They can annotate, highlight and can do all the normal functions in thi s
application which is doable in hand written notes. Our objective is to validate the user stories on different environments,
browsers, operating systems to make it compatiblewith them. Separate iOS & Android Applications arealso beingproduced
which would allow students to bring the experience on mobile devices and tablets.
Title: PJI Scorm LMS Courses
Team Strength: 12
Client: Papa Jones International Pizza
Description: This project allows any new joiner atPapa Jones Chain of Restaurants to get onlinetrainingand pass knowledge
checks. The courses arein e-learning format which arevalidated on real time LMS system to make sure their primary features
are working and compatible with various computer browsers as well as mobile browsers.
DECLARATION
I hereby declare that the information furnished above is true to the best of my knowledge.
Piyush Garg