1. MOBILE: 0564247013
E-MAIL: SKUMARI9517@GMAIL.COM
SANTOSH
KUMARI
Synopsis:
 Was associated with Brady India Pvt ltd – Shared Services Center as Process Executive for US
Cash Application process and completed 2.2 years.
 Good time management skills, self driven, good learner and passion for quality.
Skill Sets:
 Proficient with professional application such as ERP- SAP, Oracle.
 Accuracy and attention to details.
 Problem analysis, use of judgment and ability to solve problems efficiently.
 Ability to prioritize and perform multiple tasks.
 Adaptability and ability to work under pressure.
 Self-motivated and able to work both independently and as collaborative team member.
 Strong verbal and personal communication skills and a good team player.
Employment Recital:
Brady Corporation India Private ltd, Bangalore- SeniorProcess Associate
AccountsReceivable’sUS- Bradyand PDC Business
Total Experience:26months from10 April 2013 to 26 June 2015.
My role includesthe following-
 Handling Cash applications for Brady clients across US market.
 Perform the daily Cash application activities that include applying incoming payments
received through various modes - lockbox, wires, affiliated distributors etc.
 Offsets,Write Off'sandSubsare some of the other activities that are performed at the
time of application of payments.
 Responsible to update the Velocity report for Brady and PDC (Precision Dynamics
Corporation) business.
 PreparingUS Mexicoworklog and clearing incoming payments including Tax entries in
SAP.
 Handling Generic and query Mailbox Activities.
 Performing daily and monthly auditing of the unallocated cash for US business.
 Providing YtoD getpaid report to UC Team for calling process.

2.  Perform daily audit on Getpaid unallocated items and move it to respective Admin
bucket.
 Responsible for PDC netting and ensure proper monthly closure.
 HandlingNSF(Nonsufficient Fund) checks and clearing/ moving the same to customer
account as NSF/Stop payment.
 Delegating activities to my colleagues to create proper backup for the process.
 Continues training of new recruits.
Achievement-
 Certificate of Recognitionforensuring SLA’s are met during high volumes in the month
of July 2013.
 Proficiency Award for consistent performance in CA process for the period Nov 2013.
 Team Milestone Awards for consistent performance in CA process for the period May-
July 2013 and Feb-Apr 2014.
 Was givenanopportunitybymanagementtostandardize the US PDC process by reason
coding all the unallocated items.
SutherlandGlobal Services,Visakhapatnam-Technical SupportExecutive
Total Experience:17months from28 March 2010 to 9 Sept 2011.
My role includesthe following-
 Support customers via voice support and online chat support for Norton antivirus, Norton
Internet Security and Norton 360 etc.
 Good working knowledge of Backup and Recovery issues related to Norton.
 Handling Networking issues.
 Customers are not able to connect to Internet.
 VAN connections.
 LAN connections.
 Raising the tickets for the unresolved issue and send it to Symantec Engineering team.
 Calling back the customers whose issues are not resolved or pending.
 Documenting the cases for clear cut understanding.
 Good knowledge on tools like Support Soft, CRM, SFDC, SQL.
 Achieving the process parameters on daily, weekly and monthly basis.
 Helping new joiners by budding them.
Education:
Masters in Commerce, MBA (2013)
Bharathiyar University, Presidency Business School, Bangalore (Agg Marks- 67%)
Bachelors Degree in Commerce, BBM(2009)
Andhra University, Gayathri Vidhaya Parishad, Visakhapatnam (Agg Marks- 66.05%)

3. Pre-Degree (Commerce), 12th
std (2006)
CBSE Board, Kendriya Vidhayalaya No 1, Visakhapatnam (Agg Marks- 86.2%)
Secondary School, 10th
std (2004)
CBSE Board, Kendriya Vidhayalaya INA, Delhi (Agg Marks- 62%)
Technical Skills/Computer Proficiency:
Language C, C#, RDBMS, SQL, Java
Others Microsoft Office
Project/Summer Internship:
1) A detailedstudyonSunil Agro Food ltd. 2012
Title: Organization study
The idea behind the study was to know the different department of company and their
functions and to get feel about how an organization work.
2) A project report on Visakhapatnam Steel Plant 2008
Title: Financial Statement Analysis
The idea behind the study was to present the complex accounting data in simple and
understanding form and to knowing the future behavior of different items on the basis of
analysis of past performance.
Personal Details:
Nationality : Indian
Marital status : Married
Sex : Female
Date of Birth : 5th
Jan 1989
Declaration:
I hereby declare that the above-furnished information is true to the best of my knowledge
Request you to kindly consider my application.
Place: Dubai Signature