Presented to: Mr.Zia-ur-Rehman Presented by: M.Hashaam Roll No. : AM552381 Class : MBA (B&F) 3rd Semester Allama Iqbal Open University ASC: Punjab Computer College, Garhi shao LHR

2. Management
Theory & Practice
Topic:
Management use
Motivational Tools in
Hotel
Presented to: Mr.Zia-ur-Rehman
Presented by: M.Hashaam
Roll No. : AM552381
Class : MBA (B&F) 3rd Semester
Allama Iqbal Open University
ASC: Punjab Computer College, Garhi
shao LHR

3. Acknowledgment
First of all thanks of Allah who is most
beneficent and the most merciful whose
blessings are abundant and favors are
unlimited.
It is my pleasure to acknowledge the guidance
and support of my subject Teacher: Mr. Zia-
ur-Rehman for his endless guidance.
My deepest gratitude goes to my Parents and all
of my friends for their moral support,
understanding and help.
I would also like to acknowledge “Pearl
Continental Lahore”.

4. An Abstract
Motivational Tools are those
techniques which helps manager’s
to get efficient result’s. In any
organization Motivational Tools
play important role in management.
In Pearl Continental Lahore,
Motivational tools helps to achieve
the set goals and objectives.

5. Introduction to Motivation
“Motivation is the process that
account for an individual’s intensity,
direction, and persistence of effort
toward attaining a goal”.
There are some theories about
Motivation include
 Hierarchy of Needs Theory
 Theory X and Theory Y
 Two-Factor Theory etc…

6. Introduction to
Motivational Tools
Definition
“Manager’s have a variety of
tools available that can enhance
and facilitate the required
output (performance)”.

7. Introduction to
Motivational Tools …
Monetory Motivation
Tool’s:
 Cash Bonuses
 High Salary
 Cash Reward’s
Non-Monetory
Motivation Tool’s:
o Tour’s & Trainings
o Promotion
o Career
Development
o Appreciation
o Working
Environment

8. Case Study
Motivational Tool’s in
Pearl Continental
Hotel Lahore

9. About Pearl Continental
Hotel Lahore
Pearl Continental Hotel is the largest
and Pakistan's only
five star ( ) chain.
In 1985 Hashoo Group took over this
company through privatization and
changed the name from Inter
Continental to Pearl Continental (PC).
In 1967 PC Lahore came into existence.

10. Vision & Mission
Vision
“We’ll open the doors; you’ll see what’s in
store.”
Mission
“Our mission is to be the hotel recognized as
the leader in the industry in any aspect. We
are committed to train and develop all our
staff members allowing them to grow in their
careers and provide services and standards
which exceed guest expectations.”

11. Motivational tools in Pearl
Continental Hotel Lahore
Motivational Tool’s in Pearl
Continental Hotel is very
important factor. Employee’s in
PC are Frontline worker’s, due to
this their efficient performance
is required.
For greater output management
use different motivational tool’s.

12. Motivational tools use in Pearl
Continental Hotel Lahore
 New Idea Award
 Sick Leave (Rs.1000/-)
 Divisional & Departmental Heads
Award (1-Salary)
 Honesty Award
 Best Groomed (Rs.500/-)
 Employee of the Month (Rs.1000/-)
 Performance Appraisal System
 Training and Development

13. SWOT Analysis
Strenght’s
• Achieve Target’s
• Quality Products
• Excellent Service
• Innovation
Weaknesses
• Nepotism
• Unfair
Performance
evaluation

14. SWOT Analysis
Opportunities’
• Get Goal’s &
Objectives
Threat’s
o Other’s
attractive
package’s

15. Conclusion
I conclude that in Pearl
Continental Hotel, Motivational
tools are working effectively to
achieve their goals and
objectives.
Motivational tools helps the
management to get the required
performance.

16. Recommendations
In Pearl Continental Lahore there
is need of new technology in
motivational tools to get more
efficient performance.
Un-fair appraisal system should be
removed to maintain motivation
in employee’s.

17. Thank You