Entrepreneurial Mindset for Workplace Success

Module 9: Adopting an Entrepreneurial Mindset in the Workplace (NC I) Learner’s Handbook
Work Readiness Modules on 21st
Century Skills | USAID Opportunity 2.0 Program| Philippines Page 2
Acknowledgements
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Program, Philippines local team, and the Technical Education and Skills Development Authority’s
(TESDA) National Institute for Technical Education and Skills Development (NITESD) through its
Curriculum and Training Aids Division (CTADD), whose invaluable insights guided the adaptation of this
curriculum.
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youth (OSY) by collaboratively working with TESDA in strengthening its technical education and training
systems to develop, deliver and monitor workforce readiness and technical-vocational training programs
that will prepare large numbers of out-of-school youth to transition to further education and training,
immediate jobs and self-employment opportunities. In line with this objective, Opportunity 2.0 has
developed the Work Readiness Modules on 21st
Century Skills modules which are appropriate for self-
directed learning or modular learning delivery.
The 21st
Century Skills Curriculum is an adaptation of EDC’s globally recognized Work Ready Now. The
curriculum addresses the TESDA Amended Competency Standards for Basic Competencies Integrating
21st
Century Skills which were promulgated on July 9, 2019.
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Table of Contents
Summary of Learning Outcomes ............................................................................................. 4
Module Overview ................................................................................................................... 4
Written Assignments .............................................................................................................. 5
Skills Demonstration............................................................................................................... 5
SESSION 1: Determine Entrepreneurial Mindset ..................................................................... 6
Activity 1: Introductory Activity & Pre-Module Learner’s Reflection......................................... 7
Activity 2: The Concept of Business.......................................................................................... 10
Activity 3: The Characteristics of an Entrepreneur................................................................... 15
SESSION 2: Identify Entrepreneurial Practices....................................................................... 25
Activity 4: Quality Assurance in the Workplace........................................................................ 26
Activity 5: Cost-Effective Measures in the Workplace.............................................................. 30
SESSION 3: Review and Assessment...................................................................................... 36
Activity 6: Business Ideas & Post-Module Learner’s Reflection ............................................... 36
Activity 7: End-of-Module Assessment..................................................................................... 41
Key to Correction.................................................................................................................. 45

Module 9: Adopting an Entrepreneurial Mindset in the
Workplace (NC I Level)
A Unit of Competency under Basic Competency on Entrepreneurship
“If opportunity doesn’t knock, build a door.”
- Milton Berle
(Kung hindi kumatok ang swerte at oportunidad, gumawa
ka ng pintuan.)
Summary of Learning Outcomes
Upon completion of the module, you will be able to:
✓ L.O. 1 – Determine entrepreneurial mindset
✓ L.O. 2 – Identify entrepreneurial practices
Module Overview
Activity  Recommended Time
 Session 1: Determine entrepreneurial mindset (L.O. 1)
1: Introductory Activity and Pre-Module Learner’s Reflection (10-20 minutes)
2: The Concept of Business 30-60 minutes
3: The Characteristics of an Entrepreneur 90-120 minutes
 Session 2: Identify entrepreneurial practices (L.O. 2)
4: Quality Assurance In the Workplace 45-90 minutes
5: Cost-Effective Measures 45-90 minutes
 Session 3: Review and Assessment
6: Post-Module Learner’s Reflection (15-30 minutes)
7. End of Module Assessment (15-30 minutes)
Total Time 3 – 7 hours
Unit Code: 400311109
Unit Descriptor: This unit covers the outcomes required to support and internalize an
entrepreneurial mindset and observe basic entrepreneurial practices in the workplace.

Written Assignments
Please complete all written work in the module. Your skills in this module will be evaluated
through the following outputs:
❑ Fruit Tree with Label and Tree-Business Metaphor (Activity 2)
❑ Self-Assessment on Entrepreneurial Characteristics (Activity 3)
Skills Demonstration
The following activities are intended to help you develop the skill that this module is written
for:
❑ Business Activities (Activity 2)
❑ Work-based Learning Activity - Interviewing a Business Owner (Activity 3)
❑ Quality Standards in the Best Restaurants and Cafeterias (Activity 4)
❑ Being Cost-Conscious at Arya’s Snack House (Activity 5)
❑ My Business Idea (Activity 6)

SESSION 1: Determine Entrepreneurial Mindset
Performance Criteria:
1.1 Entrepreneurial mindset in the workplace is determined from enterprise
practices and policies
1.2 Entrepreneurial mindset in the workplace is studied and affirmed based on
current enterprise practices
1.3 Clarification from reliable sources is sought regarding entrepreneurial
mindset and corporate culture
 Key Topics and Learning Points 
1. Concept of Business
2. Types of Business Activities
3. Characteristics of an Entrepreneur
 The Concept of Business through a Tree Metaphor: Any business is very similar to a Tree,
it has many parts that need to be properly taken care of so that it will flourish and you
reap the fruits as rewards.
 Definition of Business and Types of Business Activities: A business’s main intention is to
earn profit. To earn profit, it has to do at least 3 activities – buying, producing and selling.
 The Different Characteristics of an Entrepreneur: Most of the characteristics of a
successful business owner/entrepreneur are also good qualities for an employee to have.
As this helps ensure that they are both on the same page in operating the enterprise.
 Interviewing a small business owner: Talking to real life entrepreneurs is one good activity
to development your entrepreneurial mindset, as this provides you with information
about how to build on what you already know to be a better employee.

Activity 1: Introductory Activity & Pre-Module Learner’s Reflection
Objectives:
✓ Assess one’s knowledge and experience in adopting entrepreneurial mindset in the
workplace
 Recommended Time: 10-20 minutes
Welcome to Module 9 on Entrepreneurship, entitled Adopting an Entrepreneurial
Mindset in the Workplace for National Certificate Level I!
In this module you will learn to determine entrepreneurial mindset and identify
entrepreneurial practices. You will be introduced to basic entrepreneurship topics like
the concept of business, characteristics of successful entrepreneurs, and the basics of
being entrepreneurial in the workplace such as quality assurance and cost-effective
measures.
Lastly, you will do a self-assessment, reflecting on what you can do to become more
entrepreneurial in your workplace.
Read the Proverb: “Ang taong masipag sa buhay ay umaani ng tagumpay”. (A person
who is hardworking will reap success). What does it mean? How does this proverb
relate to the quote by Milton Berle at the start of the module, “If opportunity doesn’t
knock, build a door (Kung hindi kumatok ang swerte o oportunidad, gumawa ka ng
pintuan?)

Pre-Module Learner’s Reflection:
Adopting Entrepreneurial Mindset in the Workplace (NC I Level)
Start-of-Module Skills Check
This is not a test, it is a way for you to see what you already know or do not know about the
topics. You will read a skill that is listed in the left column. Think about yourself and your
experience. Then read the statements across the top. Check the column that best represents
your situation. The results will help you and your teacher know which topics may require more
time, effort and guidance.
Ito ay hindi pagsusulit. Ito ay isang paraan upang malaman mo ang iyong kaalaman, kasanayan
o kakayahan tungkol sa paksang ito. Basahin mo ang mga kaalaman, kasanayan o kakayahan
na nakalista sa kaliwang hanay. Magbalik‐tanaw sa iyong sarili at mga karanasan. Basahin ang
lahat ng mga pangungusap at i‐tsek ang sagot na naaangkop sa iyong sitwasyon. Ang iyong
kasagutan ay magiging gabay mo at ng iyong guro sa pagpapalawak ng iyong kaalaman
tungkol sa paksang ito.
My experience
Knowledge, skills and abilities
Kaalaman, kasanayan at kakayahan
1
I don’t have
any
experience
doing this.
Wala akong
karanasan sa
paggawa
nito
2
I have little
experience
doing this
Mayroon
akong
kaunting
karanasan sa
paggawa
nito
3
I have some
experience
doing this
Mayroon
akong
karanasan sa
paggawa
nito
4
I have a lot
of
experience
doing this.
Marami
akong
karanasan sa
paggawa
nito
Explain the concept of business /
Magpaliwanag ang konsepto ng negosyo
Explain the various components of operating a
business /
Magpaliwanag ang iba’t ibang parte at mga
hakbang sa pangangasiwa ng negosyo
Describe the characteristics of an entrepreneur
/ Maglarawan ng isang entrepreneur
Determine the importance of having an
entrepreneurial mindset in the workplace /
Matukoy ang kahalagahan ng pagkakaroon ng
pang‐negosyanteng kaisipan sa lugar ng
trabaho.
Assess the level of your personal
entrepreneurial characteristics /
Matukoy ang pansariling lebel ng pagiging
negosyante

My experience
Knowledge, skills and abilities
Kaalaman, kasanayan at kakayahan
1
I don’t have
any
experience
doing this.
Wala akong
karanasan sa
paggawa
nito
2
I have little
experience
doing this
Mayroon
akong
kaunting
karanasan sa
paggawa
nito
3
I have some
experience
doing this
Mayroon
akong
karanasan sa
paggawa
nito
4
I have a lot
of
experience
doing this.
Marami
akong
karanasan sa
paggawa
nito
Determine processes and procedures in
ensuring quality work in the workplace /
Matukoy ang mga proseso at pamamaraan
upang matiyak ang mahusay na kalidad ng
trabaho sa lugar ng pinagtratrabahuhan
Identify personal attributes that relate to
providing quality customer service /
Matukoy ang personal na katangian na may
kaugnayan sa pagbibigay ng mahusay na
serbisyo sa mga kustomer
Determine the importance and benefits of
being cost-conscious in the workplace /
Matukoy ang kahalagahan at kainaman ng
pagiging maalam sa mga gastusin sa lugar ng
trabaho
Identify various ways for an employee or worker
to be cost-conscious /
Matukoy ang iba’t ibang paraan upang ang
empleyado o trabahador ay maging maalam sa
mga gastusin

Activity 2: The Concept of Business
Objectives:
✓ Explain the concept of business
✓ Explain the various components of and steps in operating a business
✓ Determine role in the business
 Create a concept map about the word “business”. Write down all the concepts, topics
and words that you think are associated with business
Business

 Draw a Fruit Tree you are familiar with (Coconut, Mango, Pomelo) on the space
provided and then label or name different parts of your fruit tree.
 In the table provided below, write the parts of the tree on the left column and pair it
with key business concepts or skills (right column) that correspond to each of the tree
parts.
Tree Parts Business Concepts
Example: Seed Business Idea

Check your answers are similar in the Key to Correction portion at the end of the module.
Reflect on the what you have drawn and try to answer the following:
1. Based on your drawings, what do you mean by BUSINESS?
2. Why should a business earn profit?
3. If you were an employee working in any kind of business, what are the things you will do
to help the company generate profit?
 Key Facts 9.1: Definition and Business Activities
A business is….
• An activity operated for the purpose of earning a profit by providing a service or a
product.
• A set of regular activities conducted by an individual or a group of individuals to
generate profit by fulfilling the needs of other people.
Profit is....
• The amount that remains after subtracting the cost of providing the service or product
from the sales income.
• Profit is calculated by subtracting total costs/expenses from income
• Formula is: Total income – Total expense = Profit

There are 3 things/activities that are required in all the businesses....
• Buying inputs (materials and equipment) – these are the necessary inputs to operate
the business.
• Producing (goods or services) – these are various tasks or activities that must be carried
out for the business to produce results
• Selling (goods or services) – these are the tasks related to linking the products to the
consumers or customers.
Examples of Business Activities for Fish Retailing Business
Buying inputs Operational activities Selling (Marketing activities)
• Fish supply
• Ice
• Cellophane
• Apron
• Masks
• Hair net
• Weighing scale
• Chopping board
• Knives
• Ice boxes
• Fish containers
• Vehicle
rental/transportation
• Rental of fish stall
• Cellphone load for
communication
• Utilities like water and
electricity
• Identifying the method of
communication to clients
• Providing Discounts to
“Suki”
• Identify seasonal period
for demand/
sales/promotion
• Knowing the market price
and setting the price per
kilo

Let’s Exercise: Business Activities
If you are given a chance to start a business, what will be the activities that you will be doing –
buying inputs, operational activities and selling and marketing activities? You may refer to Key
Facts 9.1 for an example of business activities for a fish retailing business.
Business Type/Industry:
Buying Inputs Operational Activities Selling and Marketing
Activities
Sharing is caring
Show your family members your artwork. Discuss with them what your business is, the
process you took in planning out the business activities, and ask for their input and
feedback. Thank them for taking the time to look at your work.

Activity 3: The Characteristics of an Entrepreneur
Objectives:
✓ Describe the characteristics of an entrepreneur
✓ Understand how entrepreneurial characteristics can make you a better
employee in the workplace
✓ Assess the level of your personal entrepreneurial characteristic
When you think of an entrepreneur, what characteristics come to your mind? Someone
who is easily defeated, or someone who keeps trying, even when facing challenges?
Come up with at least three characteristics of a successful entrepreneur, and write them
here:
Now read the story about Arya, and note which entrepreneurial characteristics she
demonstrates. Then compare your list to the information in Key Facts 9.2
Read the story: Arya – The Young Entrepreneur:
Though Arya never finished primary school, she had big dreams of starting her own
business. Her opportunity for success came when she enrolled in work readiness and
entrepreneurship training programs. During the entrepreneurship training, she learned
different aspects of how to operate a successful business, and was inspired to finally
launch her own business.
Arya started making and selling hot dogs in front of a school. Selling hot dogs seemed to
be a profitable business with little investment. Though she had very little money with
which to start, it was just enough to start small and grow over time.

Every day, Arya gets up and prepares her hot dog stall. Hot dogs are popular among the
young and old alike. According to Arya, students on their lunch break represent her largest
customer base. Every day, students flow to Arya’s stall to buy her delicious hot dogs
during lunch time. Then again after school, more students on their way home visit Arya
to catch the last batch of hot dogs.
In the future, Arya plans to increase her business to sell other foods in addition to hot
dogs, like grilled chicken and sandwiches. She hopes to obtain a loan in order to expand
her business in the next three years. Lessons on customer care, time management, and
record keeping helped Arya achieve success, and she knows the importance of paying
attention to details. In addition, Arya has learned to deal with unexpected outcomes, and
how to learn from them to keep improving her business.
Because of her training, Arya now has the motivation, knowledge, confidence, and
discipline to build and expand the business she had always dreamed of creating.
 Based on Arya’s story, write a least 5 entrepreneurial characteristics that she has. You can
refer to Key Facts 9.2 below.
 Key Facts 9.2: Characteristics of an Entrepreneur
1. Hard Working: running a business requires a lot of energy and drive. This involves the
ability to work for long hours when necessary.
2. Self-Confident: to succeed, entrepreneurs have to believe in themselves and in their
ability to achieve the goals they have set for themselves.
3. Communicates clearly: an entrepreneur communicates every day with a variety of
different people, including customers, suppliers, and employees. Clear communication –
whether in writing, in person, over the phone or over the internet – is critical to avoiding
challenges in running a business.

4. Profit-Oriented: interest in generating money is a clear indicator of an entrepreneur’s
suitability for being a business owner. Once profits are generated, the entrepreneur can
make decisions about how the profits can be used – to expand the enterprise or for
personal use.
5. Goal-Oriented: success in business depends upon being able to set realistic goals or
targets and to work with determination to achieve them.
6. Persistent: all businesses, even successful ones, face challenges. Being persistent in
solving a problem is one of the keys to being a successful entrepreneur.
7. Willingness to Learn: an entrepreneur knows he/she does not know everything, and
strives to keep learning and adapting to improve the business. All businesses inevitably
contain failures as well as successes. Recognizing and learning from failures is an
essential characteristic of an entrepreneur.
8. Demonstrates Initiative: research shows that successful entrepreneurs take the
initiative and put themselves in positions where they are personally responsible for
success or failure.
9. Willing to Listen: entrepreneurs listen to other people. They value hearing other
people’s ideas and advice. They evaluate others’ advice, and sometimes make
improvements to their businesses using that feedback.
10. Copes with Uncertainty: being an entrepreneur is much more uncertain than
employment. This uncertainty is about sales and turnover, but it often also exists in
other areas such as material delivery and prices, and bank support. An ability to cope
with this uncertainty without becoming too stressed is a necessary trait of being an
entrepreneur.
11. Builds on Strengths: successful business people base their work upon the strength(s)
they have, such as manual skills, communication skills, selling skills, organizational skills,
writing skills, knowledge of a particular product or service, knowledge of people in a
trade and ability to make and use a network of contacts.
12. Focuses on Customer Service: Customers are essential for a business to succeed, and
successful business owners put good customer service first. They continually build their
customer base.
13. Reliable and Has Integrity: the qualities of honesty, fair dealing and reliability in terms
of doing what one has promised to do are essential traits of an entrepreneur.

14. Pays Attention to Details: an entrepreneur keeps track of everything related to the
business. This includes managing time well, keeping records of inventory and customers,
and financial management and planning.
15. Risk-Taker: Entrepreneurs have the ability to take measured or calculated risks. Such risks
involve working out the likely costs and gains, the chance of success and the belief in
oneself to make the risk pay off.
After reading and reflecting on each of the characteristics, provide your answers to the
following questions:
1. Do you think that any Employee in an organization should also possess these
characteristics of being entrepreneurial? Why or why not?
2. Assess the level of your personal entrepreneurial characteristics by putting the following
emoticons: as Good, as not so good/bad, and nothing to say.
Characteristics Emoticon
Hard Working
Self-Confident
Communicates Clearly
Profit-Oriented
Goal-Oriented
Persistent
Willingness to Learn
Demonstrates Initiative
Willing to Listen
Focuses on Customer Service
Copes with Uncertainty
Builds on Strengths

Characteristics Emoticon
Reliable and Has Integrity
Pays Attention to Details
Risk-Taker
3. Which 2-3 characteristics do you think you demonstrate most strongly? Why?
4. Which 1-2 characteristics do you think you most need to improve on? Why?
Let’s Apply: Work-based Learning Activity – Interviewing a Business
Owner
This is a self-learning activity where you will find one real business owner in your community
and arrange an interview by phone or through an online meeting app. Explain that you want to
know what makes a successful entrepreneur, and would be glad if he/she can share their
experience as an entrepreneur, as well as their advice on how to be a successful entrepreneur,
or a good employee in an entrepreneurial business.
Here are some tips before you go to the interview:
1. Schedule your interview at least 2 weeks in advance. Allow the interviewee to choose
their preferred schedule for the interview.
2. Introduce yourself with confidence.
3. Talk to the owner, like you are having a conversation, like you are interested.
4. Ask just a few questions. As you talk go from one question to the next.
5. Take notes of the main points, but do not try to write everything down at once.

6. Thank them for their time.
Name of the Owner
Name of the Business
Business Type/Industry
Years of Existence of the Business
Date/Time of Interview
Questions:
1. How did you get your idea or concept for the business? Was this part of your long-term
career vision?
2. Why do you think you have been successful? What personal qualities or characteristics
have contributed to your success?

3. What were the biggest initial challenges to starting your business and how did you
overcome them?
4. Do you think it is helpful for employees to have entrepreneurial characteristics (such as
hard working, willing to learn, etc.)? Why or why not?

5. Additional Questions/Follow-up Questions and the Interviewee’s Response
Question Response
Sharing is caring
Share the responses and information you got from the interview with one of your family
members or a close friend and ask them to give you their feedback.

 Performance Criteria Checklist
The Performance Criteria Checklist is an opportunity for you to assess your learning
outcomes in the session and know how well you did in doing the activities in this
session. You will speak to your facilitator to:
1. Share your experiences in completing the session
2. Discuss your development and progress towards the intended skills
3. Plan how you will move forward to continue making progress in the module
Conduct a quick self-assessment and answer the table below.
Statements
Did you…
Please check YES if you have
shown or can do the statement,
NO if you haven’t shown it or
cannot do it yet.
YES NO
1. Explain the concept of business?
2. Explain the various components of operating a
business?
3. Describe the characteristics of an entrepreneur?
4. Determine the importance of having an
entrepreneurial mindset in the workplace?
5. Assess the level of your personal entrepreneurial
characteristics?
Guide to the Learner and Facilitator’s Discussion:
Topics to discuss during the Learning Check:
1. Parts of the module that were the easiest to answer/do.
2. Parts of the module that were the hardest to answer/do.
3. Parts of the module that need further clarification or explanation.
4. Additional support needed by the learner from the facilitator.
5. Review and check of the learner’s answers and outputs for the session.
6. Feedback on the learner’s performance in terms of the following: mastery of content,
skills development, and pace in answering the module.
7. Plans for how the learner will move forward with the module.

Session 1 – Writing Space
Use this space to complete any of the written assignments above or write any
thoughts or ideas that have come to mind on the topic.
Congratulations on finishing Session 1 of Module 9!
You are now ready for Session 2!

SESSION 2: Identify Entrepreneurial Practices
Performance Criteria:
2.1 Entrepreneurial practices are determined based on enterprise requirements
2.2 Entrepreneurial practices are performed following workplace and client requirements
2.3 Cost-effective measures are complied with reference to workplace best practices
 Key Topics and Learning Points 
1. Quality Standards
2. Quality Assurance
3. Cost-consciousness
 Quality Assurance means maintaining quality in a product or service, especially by
paying attention to all details when making or delivering the product or service.
 Businesses often have quality standards, or an expected level of quality for the
products or services.
 Maintaining the quality of products, and having good customer service, is one way to
keep your customers.
 Successful business owners are cost-conscious. This means they know everything has a
cost and are not wasteful with resources, nor do they spend money unnecessarily

Activity 4: Quality Assurance in the Workplace
Objectives:
✓ Determine processes and procedures in ensuring quality work in the
workplace
✓ Identify personal attributes that relate to providing quality customer service
 Recommended Time: 60 – 120 minutes
Think about a time when you went to a store and thought that the quality of what you
came to buy was either really good or really bad. What made the quality good or bad?
How did the quality impact your decision to buy it or not?
Read: Arya – The Snack House Owner-Entrepreneur
After 3 years of operating her mini snack business, Arya has been able to successfully
grow her business into a bigger one. She now operates a snack house at the front of her
former school. Her snack house offers a menu of hotdogs, sandwiches, burgers, fries,
spaghetti and grilled chicken.
The store has table and chairs for the customers’ comfort. The customers can easily
select their orders because there is an overboard where all the product offerings are
indicated along with the prices. There is a signage that says “Pay Upon Order”. After
paying, customers are assured that their orders will be served within 5 minutes.
Arya’s customers always comment that her snack products are very good and tasty and
prices are affordable. They would also say that service quality is very good too since the
staff are always very pleasant, accommodating to customers, they always say thank you
and smile and that her snack house is clean where customers feel safe to eat and stay.
These are just some of the reasons why they visit at Arya’s Snack House.
And by the way, Arya is looking for 2 staff for her new small snack house in front of
another school! Maybe you want to apply!

After reading the continuing story of Arya – the Entrepreneur, answer the following
questions:
1. Based on the story, identify some of the reasons why customers always go back to
Arya’s snack house.
2. In your own words, what do we mean by quality products and good customer service?
Why are these important?
3. How can having a clean and safe environment contribute to maintaining quality in Arya's
Snack House?
 Key Facts 9.3: Importance of Quality and Standards in the Workplace
Things to consider about Quality…
- Businesses often have quality standards, or an expected level of quality for the
products or services.
- Quality assurance means meeting quality standards in a product or service,
especially by paying attention to all details when making or delivering the product or
service.

- Setting and meeting quality standards, and monitoring quality, helps a business gain
and keep customers.
- All employees have a responsibility to meet the quality standards of the business.
Let’s Apply: Quality Standards in the Best Restaurants and Cafeterias
Interview 3 friends or family members and ask about their favorite fast food chain, cafeteria or
restaurant. Have them describe the food, service, value for money, cleanliness and total dining
experience of their favorite restaurant/fast food chain/cafeteria.
Identify the characteristics that the three have in common.
Name of Interviewee
Favorite Restaurant/ Fast
Food Chain/ Cafeteria
Reasons for Choosing:
1. Food (Flavor,
Serving Size)
2. Service
3. Value for Money
4. Cleanliness
5. Total Dining
Experience
Anecdote of most
memorable/best dining
experience
Name of Interviewee
1. Food (Flavor,
Serving Size)
2. Service
3. Value for Money
4. Cleanliness
5. Total Dining
Experience

Anecdote of most
experience
Name of Interviewee
1. Food (Flavor,
Serving Size)
2. Service
3. Value for Money
4. Cleanliness
5. Total Dining
Experience
Anecdote of most
experience
What characteristics did all
3 have in common?

Activity 5: Cost-Effective Measures in the Workplace
Objectives:
✓ Determine the importance and benefits of being cost-conscious in the
workplace
✓ Identify various ways for an employee or worker to be cost-conscious
 Recommended Time: 45 – 90 minutes
Think of a time when you saw someone being wasteful. Maybe you saw someone throw
away a mobile phone instead of trying to repair it, or a service crew member giving
away 20 ketchup packets for one order of fries. What did you see that was wasteful?
How did you decide that what the person did was wasteful?
We know that Arya is concerned about maintaining quality in her business. Part of
focusing on quality includes being cost-conscious. Read Key Facts 9.4 below for more
information.
 Key Facts 9.4: What is Cost-consciousness?
• Cost-conscious means being aware that everything has costs, and not being wasteful
with resources. It also means not spending money unnecessarily.
• Employees can be cost-conscious by paying attention to details and not wasting time
or resources.
• Business owners usually appreciate cost-conscious employees, as they save the
owner from spending extra money.

Let’s Apply! Being Cost-Conscious at Arya’s Snack House
Background Scenario:
Congratulations! You have been hired as one of the staff of the new branch of Arya’s Snack
House. You know that quality, including being cost-conscious, is important to Arya.
Instruction: Read each example and tick the box for either cost-conscious or wasteful:
Example Cost-Conscious Wasteful
Turning off the lights/equipment when not in use
Making mistakes when preparing customer orders
Leaving water in the sink running all the time
Not cleaning the equipment regularly
Buying supplies from suppliers that offer similar
quality but for a more affordable price
Check your answers at the end of the module. If you have questions, you can reach out to the
trainer or someone in your household who knows about keeping costs down for help.
Reflect and answer the following questions:
1. Arya, the snack house owner, is cost-conscious. In your own understanding, what do we
mean by cost-consciousness?
2. Why do you think it is important to be cost-conscious as an employee? What are the
benefits of being cost-conscious?

3. As a future employee or entrepreneur, in what ways do you practice being cost-
conscious?
 Key Facts 9.5: Cost-Conscious Practices at Work
The common definition is being aware of the cost of various products and services and being
careful not to spend money on unnecessary items. The following are tips for practicing cost-
conscious habits as an employee:
• Pay attention to details: This will help you make fewer mistakes that waste resources.
• Take care of your workspace: Whether you work in a snack house, a clothing shop, a
factory, or a farm, keeping your work area clean and tidy means the equipment will last
longer. Not having to replace equipment very often saves money.
• Remember that time is an important resource: Managing your time well is a way to be
a cost-conscious employee. This means you can do your work, maintaining quality
standards, in the time you have.

Think about it!
Discuss Key Facts 9.5: Cost-Conscious Practices at Work with a family member or a close
friend who has experienced running a small business, or has worked in a store or small
company, and ask them if they agree on the tips for being a cost-conscious worker. Also
solicit their ideas on cost-conscious practices they have experienced in their own business or
workplaces. Jot down key points from your discussion below.

 Performance Criteria Checklist
The Performance Criteria Checklist is an opportunity for you to assess your learning
outcomes in the session and know how well you did in doing the activities in this
session. You will speak to your facilitator to:
1. Share your experiences in completing the session
2. Discuss your development and progress towards the intended skills
3. Plan how you will move forward to continue making progress in the module
Conduct a quick self-assessment and answer the table below.
Statements
Did you…
Please check YES if you have shown
or can do the statement, NO if you
haven’t shown it or cannot do it yet.
YES NO
1. Define quality assurance and why it is
important?
2. Determine ways for employees to ensure they
perform quality work in the workplace?
3. Determine the importance and benefits of being
cost-conscious in the workplace?
4. Identify various ways for an employee or worker
to be cost-conscious?
Guide to the Learner and Facilitator’s Discussion:
Topics to discuss during the Learning Check:
1. Parts of the module that were the easiest to answer/do.
2. Parts of the module that were the hardest to answer/do.
3. Parts of the module that need further clarification or explanation.
4. Additional support needed by the learner from the facilitator.
5. Review and check of the learner’s answers and outputs for the session.
6. Feedback on the learner’s performance in terms of the following: mastery of content,
skills development, and pace in answering the module.
7. Plans for how the learner will move forward with the module.

Session 2 – Writing Space
Use this space to complete any of the written assignments above or write any
thoughts or ideas that have come to mind on the topic.
Congratulations on finishing Session 2 of Module 9!
You are now ready for the last session of this module.

SESSION 3: Review and Assessment
Activity 6: Business Ideas & Post-Module Learner’s Reflection
Objectives:
✓ Create a business idea
✓ Identify what the trainee learned in the module.
✓ Take a Learner’s Reflection
 What is a business idea? Write your thoughts about business ideas.
 What are the different sources of business ideas?
 How will you get the information that you listed in the previous question?

Read the Key Facts below to learn more about Business Ideas.
 Key Facts 9.6: Business Ideas
A Business Idea is…
• An activity that can be used to make money
• An idea about what products or services that can be offered for money; where
and how you are going to sell them and who are you going to sell them to
• An idea about who the customers will be
• Unique, innovative, creative, inspirational
Sources of Business Ideas
• People’s needs and problems
• Business Owner’s Skills and Experiences
• Gaps of Products that people buy from outside the area or community
• Internet searches for innovative, unique and inspirational ideas
Strategies to get Business Ideas
• Community Mapping
• Visioning Process
• Internet Searches
• Developing a creative business idea related to your initial business idea
• Value chain analysis
• Conversation with family members, friends and other business owners
• Following one’s passion

Let’s Apply: My Business Idea
Goal Present a business plan or idea to potential investors
Role Business Owner
Audience Potential Investor, Family, Friends, Trainer
Situation You have been given a chance to present a business plan to a potential
investor. You were given 1 hour to present your idea.
Product The output can be any of the following:
1. Presentation Deck
2. Illustration boards
3. Concept Paper
Standards The presentation should contain the following:
1. Current situation or challenge – Why the business should exist?
2. Overview of the business – What is the business about?
3. Target Customer or Market – Who the business caters to?
4. Sample Processes – Show how you can offer excellent customer
service and cost-conscious practices
You will be graded using this rubric:
Name of the Learner/Trainee
Name of the Facilitator/Trainer
Rubric: Put a check on the column that shows your rating for the project based on the
statements.
Statement
The learner was able to…
1
Beginning
2
Developing
3
Mostly
Accomplished
4
Accomplished
1. Describe the current
situation, challenge or need
2. Identify the appropriate
business to address the
3. Present the basic
information about the
business idea clearly and
logically
4. Describe the customer or
client for the business

Statement
1
Beginning
2
Developing
3
Mostly
Accomplished
4
Accomplished
5. Explain the process to
deliver excellent customer
service clearly and logically.
ensure cost-consciousness
clearly and logically.
Qualitative Feedback: Answer the questions below.
1. What went well?
2. How can the learner improve his or her project?
Post-Module Learner’s Reflection:
Adopting an Entrepreneurial Mindset in the Workplace (NC I Level)
End-of-Module Skills Check
Now that you have reached the end of the module, let us see if you understand being
entrepreneurial in a workplace. Conduct a self-assessment and complete the table below.
Statements on my experience, knowledge, skills and abilities /
Mga pahayag tungkol sa aking kaalaman, kasanayan at
kakayahan
I can… / Kaya ko nang…
Circle YES if you have shown or can do the
statement, NO if not.
Bilugan ang Oo o Hindi kung naipakita o
nagawa mo na ang mga pahayag.
Explain the concept of business /
Magpaliwanag ang konsepto ng negosyo
Yes
Oo
No
Hindi

Statements on my experience, knowledge, skills and abilities /
Mga pahayag tungkol sa aking kaalaman, kasanayan at
kakayahan
I can… / Kaya ko nang…
Circle YES if you have shown or can do the
statement, NO if not.
Bilugan ang Oo o Hindi kung naipakita o
nagawa mo na ang mga pahayag.
Explain the various components of operating a business /
Magpaliwanag ang iba’t ibang parte at mga hakbang sa
pangangasiwa ng negosyo
Yes
Oo
No
Hindi
Describe the characteristics of an entrepreneur / Maglarawan ng
isang entrepreneur
Yes
Oo
No
Hindi
Determine the importance of having an entrepreneurial mindset
in the workplace /
Matukoy ang kahalagahan ng pagkakaroon ng pang‐
negosyanteng kaisipan sa lugar ng trabaho.
Yes
Oo
No
Hindi
Assess the level of your personal entrepreneurial characteristics /
Matukoy ang pansariling lebel ng pagiging negosyante
Yes
Oo
No
Hindi
Determine processes and procedures in ensuring quality work in
the workplace /
Matukoy ang mga proseso at pamamaraan upang matiyak ang
mahusay na kalidad ng trabaho sa lugar ng pinagtratrabahuhan
Yes
Oo
No
Hindi
Identify personal attributes that relate to providing quality
customer service /
Matukoy ang personal na katangian na may kaugnayan sa
pagbibigay ng mahusay na serbisyo sa mga kustomer
Yes
Oo
No
Hindi
Determine the importance and benefits of being cost-conscious in
the workplace /
Matukoy ang kahalagahan at kainaman ng pagiging maalam sa
mga gastusin sa lugar ng trabaho
Yes
Oo
No
Hindi
Identify various ways for an employee or worker to be cost-
conscious /
Matukoy ang iba’t ibang paraan upang ang empleyado o
trabahador ay maging maalam sa mga gastusin
Yes
Oo
No
Hindi
Look at your answers, were there boxes where you circled No? If there are, go back to the
activities in the module that will help you gain the skill identified in the statement. You can also
reach out to your facilitator/trainer to provide you with guidance on what activities you can do
in order to master the skill.

Activity 7: End-of-Module Assessment
Objectives:
✓ Correctly answer the questions pertaining to the concepts discussed in the module
End-of-Module Assessment
Congratulations for finishing Module 9: Adopting an Entrepreneurial Mindset in the Workplace
for National Certificate Level I! At the end of every module you will take a short assessment to
see how much you have learned. It will help you and your teacher identify the knowledge and
skills you know and what still needs reinforcing. The results will not affect your ability to continue
in the program.
Structure of the Assessment: It has a total of 10 questions. Some questions are multiple choice
and some questions are true or false. You should choose only ONE answer for each question.
Once you have finished answering the questions, note down any clarifications you want to ask
your instructor.
Module 9: Adopting Entrepreneurial Mindset in the Workplace (NC I)
ENGLISH Tagalog
1. Which of the following is the main
objective of business?
a. To make profit
b. To give back to the community
c. To employ people
1. Alin sa mga sumusunod ang
pangunahing layunin ng negosyo?
a. Makakuha ng kita
b. Makatulong sa komunidad
c. Makapagbigay trabaho

2. This is the ability of an entrepreneur to
continue his/her business even when
faced with problems and
disappointments.
a. Goal setting
b. Persistence
c. Initiative
2. Ito ay kakayahan ng isang
entrepreneur na magpatuloy sa
kanyang negosyo sa kabila ng
paghihirap at pagkakabigo.
a. Pagtukoy ng layunin
b. Pagiging matiyaga
c. Pagkakaroon ng kusa
3. The three main activities in any business
are:
a. Giving, Buying and Selling
b. Buying, Producing, and Giving
c. Buying, Producing, and Selling
3. Ang tatlong pangunahing gawain sa
isang negosyo ay ang:
a. Pagbibigay, Pagbibili,
Pagtitinda
b. Pagbibili, Paggagawa,
Pagbibigay
c. Pagbibili, Paggagawa,
Pagtitinda
4. True or False. One of the main roles of
an entrepreneur is introducing
innovations or improvements to make
the business better, more efficient and
more profitable.
a. True
b. False
4. Tama o Mali. Isa sa mga
pangunahing tungkuling ng isang
entrepreneur ay ang pagkakaroon
ng inobasyon at pagbabago upang
mas maging mahusay ang negosyo,
maging mas epektibo at lumaki ang
tubo.
a. Tama
b. Mali
5. True or False. Entrepreneurial
characteristics like being hard working,
willing to learn, reliable, and a good
communicator are also characteristics of
a good employee.
a. True
b. False
5. Tama o Mali. Ang mga katangian
ng isang mahusay na negosyante
tulad ng pagtratrabaho nang maigi,
pagiging bukas sa pagkatuto,
pagiging maaasahan, at pagiging
mahusay na tagapagsalita; ay mga
katangian din ng isang mahusay na
empleyado.
a. Tama
b. Mali

6. What do we mean by Quality Assurance?
a. Selling more products.
b. The guide to operating the
business.
c. Meeting quality standards in a
product or service, especially by
paying attention to all details
when making or delivering the
product or service.
6. Ano ang ibig sabihin ng
pagpapanatili ng kalidad?
a. Pagbebenta nang mas
maraming produkto
b. Gabay sa pagpapatakbo ng
negosyo
c. Pagkamit ng mga
panuntunan sa isang
produkto o serbisyo tulad ng
pagtingin sa mga detalye
kapag gumagawa o
nagbibigay ng produkto o
serbisyo
7. Which of the following is a way to ensure
quality at work?
a. Rushing to complete work and
leaving a mess
b. Providing good customer service
c. Not listening to your customers
and/or coworkers and making
mistakes
7. Alin sa mga sumusunod ang isang
paraan upang matiyak ang kalidad
ng trabaho.
a. Madaliin ang pagtapos sa
trabaho kahit na mag-iwan
ka ng kalat sa lugar ng
trabaho
b. Magbigay ng mahusay na
serbisyo para sa mga
customer
c. Hindi pakikinig sa mga
customer at katrabaho; at
paggawa ng mga mali.
8. True or False. Employees should always
involve themselves in implementing
quality standards in the workplace.
a. True
b. False
8. Tama o Mali. Ang mga empleyado
ay dapat sinasali ang salari sa
pagsunod sa mga pamantayan sa
lugar ng trabaho.
a. Tama
b. Mali

9. These are examples of providing good
quality customer service in the
workplace, except:
a. Having a dirty, unhygienic and
unsafe workplace
b. Staff being pleasant and
welcoming
c. Preparing the order for the
customer accurately
9. Ang mga sumusunod ay halimbawa
ng mainam na customer service
maliban sa:
a. Pagkakaroon ng madumi at
hindi ligtas na lugar ng
trabaho
b. Pagiging magiliw ng mga
empleyado
c. Paghahanda ng tamang
order ng mga mamimili
10. What is the best definition for being
cost-conscious?
a. Saving money and not spending
b. Being aware of the different costs
and knowing what will be the
result of spending
c. Spending, Spending
10. Ano ang pinakamagandang
kahulugan ng pagiging cost-
conscious?
a. Pag-iipon ng pera at hindi
paggastos
b. Pag-alam sa iba’t ibang
bayarin at kung ano ang
resulta ng paggastos
c. Paggastos nang tuloy-tuloy

 Key to Correction
Activity 2 – Tree-Business Metaphor
Tree Business
Starts with a seed Starts with a business idea
A good seed (It can grow into a healthy tree) A good idea (It can grow into a healthy business)
Stem Customer
Water (a tree needs water to survive) Money (a business needs money to survive)
Roots (The roots draw up the water from the
soil, so that the branches to be healthy and
growing. There must be a balance between
roots and branches. Big branches require big
roots)
Money sources (The money needs to come from
different sources like own savings or loan, as well
as customers. It can be used for things like
replenishing stock of goods, tools or cash reserve.
You cannot spend more money than you have.)
Branches Business activities
Leaves Profits
Withering Loss
Drought Bad business times
Flowers (attract insects) Marketing (attract customers)
Fruits Results
Soil Market
Activity 5 – Being Cost Conscious at Arya’s Snack House
Example Cost-Conscious Wasteful
Turning off the lights/equipment when not in use x
Making mistakes when preparing customer orders x
Leaving water in the sink running all the time x
Not cleaning the equipment regularly x
Buying supplies from suppliers that offer similar
quality but for a more affordable price
x
Taking customer orders accurately x
Activity 6 – My Business Idea
Name of the Learner/Trainee
Name of the Facilitator/Trainer
Rubric: Put a check on the column that shows your rating for the project based on the
statements.

Statement
1
Beginning
2
Developing
3
Mostly
Accomplished
4
Accomplished
1. Describe the current
2. Identify the appropriate
business to address the
3. Present the basic
information about the
business idea clearly and
logically
4. Describe the customer or
client for the business
deliver excellent customer
service clearly and logically.
ensure cost-consciousness
clearly and logically.
Qualitative Feedback: Answer the questions below.
1. What went well?
2. How can the learner improve his or her project?

End-of-Module Assessment
1. A – To make profit
2. B – Persistence
3. C – Buying, Producing, and Selling
4. A – True
5. A – True
6. C - Meeting quality standards in a product or service, especially by paying attention to
all details when making or delivering the product or service
7. B – Providing good customer service
8. A – True
9. A – Having a dirty, unhygienic and unsafe workplace
10. B – Being aware of the different costs and knowing what will be the result of spending
Congratulations! You have completed Adopting an Entrepreneurial Mindset in the Workplace
for National Certificate Level I!

Entrepreneurial Mindset for Workplace Success

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