1. SERVICES OVERVIEW
Presented by:
Molly Decklever, Senior Vice President

2. Software Quality Assurance is all we do.
For 25 years, BenchmarkQA has helped software project teams identify their quality issues and go on to
deliver higher quality software, resulting in fewer defects and an overall positive and direct impact on
their bottom line.
We offer four primary services:
> Consulting
> Training
> Staffing
> Local Outsourcing
6/7/2012 ©2012 BenchmarkQA, Inc. All rights reserved.

3. CONSULTING
SOFTWARE
Get there faster,
RELEASE
with better quality.
The Software Quality Experts
BenchmarkQA s services cover the breadth of quality assurance processes, best practices
and tools all to help you drive quality throughout the life of your software.
> Process Improvement > Outsourcing Readiness
> Tools Optimization > Mentoring
> Performance Testing > Requirements Management
> Test Automation > Mobile Technology Testing
> Test Management > Agile Methodology
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4. CONSULTING
Quality Path
> Receive expert, informed, objective, robust
assessment of current state of quality
> Obtain prioritized, detailed, actionable Bringing in someone from the outside
who knows software quality processes
The Software Quality Experts
recommendations to build a high-performance
inside and out was key to resolving our
future state of quality quality issues.
> Identify business value for improvements to help Ryan, Development Director
cost-justify changes and investments in quality
process improvement, resources, and tools [Consultant] is doing a very nice job on
his project and he is breaking new
> Leverage our collection of intellectual property, ground with our test tools and
training programs, staffing, placement, tools impacting my whole team. This is great
implementation and test lab services to quickly consulting. A super example of how
BenchmarkQA adds value to our efforts.
implement a sustainable, results-driven quality
Brian, Technical Manager
program
> Ensure performance leads to measurable business You have no idea how much you helped
make this project a success. It is very
value through quality program oversight,
impressive that you two came into a
measurement, and continuous improvement new environment and sorted out all of
programs this for us.
Troy, Senior Project Manager
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5. TRAINING
The Software Quality Experts
Rooted in industry best practices, balanced against ISTQB standards and
enriched by the real-world experiences of our consultants, BenchmarkQA
Training Services help you make an impact on your software quality.
> Public Training
> Custom, Private Training
> Free Events & Seminars
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6. TRAINING
BenchmarkQA Classes
> Process Improvement
Structured Software Test Planning (SSTP)
Intelligent Test Case Design (ITCD)
The Software Quality Ecosystem
The Software Quality Experts
BenchmarkQA listened to our goals
Agile 101
for the training, was more than
Test Planning for Commercial Software
willing to customize their curriculum
Retrospectives to meet our expectations and
True Quality Begins Long Before Testing ultimately demonstrated that they
Building Internal Support for Software Testing understood our objectives by
> Requirements presenting a course offering that met
all of our requirements.
Requirements Management
Writing Testable Requirements Tom, Systems Manager
> Automation
Ten Ways to Avoid Automation Failure We return to the fundamentals we
learned in class with the start of each
> Metrics new project, and take the practices to
The Zen of Test Metrics the next level.
> Tools Michael, Manager of Quality
The New Microsoft Testing Tools Assurance
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7. STAFFING
The Software Quality Experts
Exceptionally qualified professionals.
> Database of more than 1,400 QA professionals in Minnesota
> Pre-qualify and proactively manage a candidate pipeline of top performers
> Contract, contract-to-hire, direct placement
> Market competitive rates
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8. STAFFING
> Value-added staffing models. When you need more than
staffing alone, BenchmarkQA offers two unique solutions that
give you additional support: ManagedQA and BQA Lab .
> Rigorous qualification process. Each candidate undergoes a Pick a vendor who is thorough, flexible,
and ultimately capable of the same
deep technical screening by our practice leads and technical quality work as your own organization.
The Software Quality Experts
subject matter experts, to ensure our candidates have the skills BenchmarkQA absolutely met these
and capabilities required to meet our high standards and criteria.
exceed your expectations. Rodney, Project Test Leader
> Employer of choice. BenchmarkQA s outstanding reputation,
[Consultant] is recognized in our
broad network and high referral rate keep our recruiting costs
quality group for continued focus on
low and help us find hidden talent in this tight market. Our his project despite the many difficulties
dedication to being worthy of the exceptional talent we that came up, as well as his attention
and drive for quality, and his effort to
employ, as well as our commitment to integrity and excellence,
complete his work especially before
allows us to attract and retain the brightest and the best. he left for vacation.
> Staffed Positions. QA Process Consultant, QA Project Manager, Kerry, QA Test Lead
QA Tools Expert, QA Manager, QA Lead, Sr. QA Analyst, QA
Analyst, Business Analyst, Performance Architect/Strategist, The people at BenchmarkQA are great
Performance Analyst, Automation Architect/Strategist, to work with; it s an easy decision to
turn to them for staffing help.
Automation Analyst, Test Data Manager, Sr. Test Engineer, Test
Steve, Quality Assurance Director
Engineer, Tester
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9. LOCAL OUTSOURCING
The Software Quality Experts
Gain efficiency, improve quality and reduce your total cost by leveraging the
hands-on expertise of the software quality experts.
> ManagedQA
ManagedQA will ensure your contracted resource team provides true value that meets high standards
and accomplishes your goals.
> BQA Lab
Our testing lab is equipped with resources of all skill levels in manual, automated and performance
testing. Each member of the BQA Lab team has passed our rigorous hiring process, and is managed by
an expert in BenchmarkQA s proven testing practices so you can be sure you ll get the quality
outcomes your organization needs and expects.
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10. PROJECT TEAMS & OUTSOURCING ENGAGEMENTS
CLIENT RESOURCES DURATION RESOURCE TYPES
2 years to
Wells Fargo 10 Sr. QA Analyst, QA Analysts 8, Automation Engineer
current
1.75 years to
The Software Quality Experts
T-Chek 8 QA Lead, QA Analyst
current
4 years to
3M 11 QA Lead, Sr. Test Engineers, QA Analyst, BA, Test Engineers
current
Kodak Health Engagement Manager, SW Test Engineers, SW Test Analysts, Automation
8 2.5 years
Imaging Consultants
Medtronic 3 4 years Project Manager, Sr. Test Engineers, Test Analysts
Pearson DL 8 9 months Project Manager, Performance Architect, Infrastructure Analyst, Test Analysts
Achieve Health Care 6 2 years Test Lead, Test Analysts, Test Automation Architect, Process Trainer
Performance Test Lead, Performance Test Analysts, Functional Test Lead,
Best Buy 6 2 years
Functional Test Analysts
Smith s Medical 6 3+ years Test Lead, Test Analysts, Test Automation Architect, Process Consultant
RBC Dain 4 3+ years Project Manager, QA Lead, Sr. Test Analysts
Blue Cross Blue
5 3 years QA Lead, Sr. Test Analysts, Performance Test Lead, Performance Test Analyst
Shield of MN
Avery Dennison 6 3 months Project Manager, Sr. Test Analysts, Test Analysts
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11. BENCHMARKQA HIGHLIGHTS
Focus
> 25 years dedicated to the business of Software Quality Assurance
Experience
The Software Quality Experts
> BenchmarkQA began as an off-site testing facility for IBM and Microsoft, as well as other
nationally known industry leaders.
Process Maturity and Depth
> Our proprietary testing methodology, templates and training programs have grown out of our
experience and accumulated best practices managing testing projects in our lab. We have
delivered public and private training on our methodology to hundreds of professionals.
Industry Recognition
> CityBusiness 50 Fastest Growing Private Companies
> INC 500 Fasting Growing Private Companies in America
Caliber of Talent
> Our brand, our reputation for excellence, and our commitment to our employees allows us to
attract and retain the best talent in our industry and provide exceptional resource stability for
our clients.
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12. FOCUSED ON SERVICE
BenchmarkQA is passionate about improving software quality and sharing information to
make that effort easier. Assisting you with access to ideas, events and networks of
information is just one way BenchmarkQA adds value.
Free Training & Seminars
The Software Quality Experts
> We hold quarterly events to provide information and peer networking opportunities for our valued
clients, and share QA insights and best practices at industry association events several times a year.
Resources
> BQA Blog - BenchmarkQA expert consultants share their ideas and insights on software quality,
automation, process improvement anything associated with QA.
> Knowledge Base - a host of quality assurance and testing related white papers, articles and presentations
to provide insightful and helpful information that will help you release higher quality software and
achieve your quality goals.
Integrity
> BenchmarkQA is committed to delivering services that exceed your expectations.
> Our reputation for high quality talent and service-minded staff comes from 25 years of putting our
clients needs first and always acting with integrity.
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6/7/2012 ©2012 BenchmarkQA, Inc. All rights reserved.

13. For additional information on how BenchmarkQA can be of assistance,
please contact:
Molly Decklever
952.392.2384
molly.decklever@benchmarkqa.com
THANK YOU!
6/7/2012 ©2012 BenchmarkQA, Inc. All rights reserved.