Softexpert Kurumsal Kalite Yönetim Sistemi

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SoftExpert EQM is a suite of integrated, web-based quality and compliance management applications designed to help companies overcome challenges while bringing immediate benefits through its features.
The solution strengthens relationships and quality processes, from the identification of customer requirements to customer satisfaction. It supports all steps of the PDCA Cycle and its main goal is to effectively manage quality and compliance processes through automation:

Process Mapping;
Document and Record Control;
Change Control;
Training;
Costumer Complaints;
Audits;
Performance Indicators;
Other Key GxP and ISO Processes

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Softexpert Kurumsal Kalite Yönetim Sistemi

  1. 1. SoftExpert EQM Suite Enterprise Quality Management Why Main Key AboutChallenge Solution Benefits SoftExpert Compliances Features SoftExpert
  2. 2. How does your organizationalign quality management with your business strategy? Challenge Solution Benefits Why Main Key About Home SoftExpert Compliances Features SoftExpert
  3. 3. How does your organization improve productivity and reduce costs with quality management? Challenge Solution Benefits Why Main Key About Home SoftExpert Compliances Features SoftExpert
  4. 4. How does your organization raiseawareness on quality issues across the entire organization? Challenge Solution Benefits Why Main Key About Home SoftExpert Compliances Features SoftExpert
  5. 5. How does your organization ensure continuous improvement from toplevel management to the operational levels? Challenge Solution Benefits Why Main Key About Home SoftExpert Compliances Features SoftExpert
  6. 6. Challenge
  7. 7. ChallengeCustomer focus, while understanding currentand future customer needs.Lead people so they become fully involved inachieving the organizations objectives.Ensure that people in any organizational levelapply their abilities to the organizations benefit.Manage activities and related resources are asprocesses. Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  8. 8. ChallengeEstablish a system approach tomanagement.Keep continual improvement as apermanent objective within the organization.Effective decision making based on theanalysis of factual data and information.Create value in a mutually beneficialrelationship between the organization and itssuppliers. Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  9. 9. Solution
  10. 10. SolutionEnsure management responsibilityDetermine the processes required by the organization,their sequence and interaction.Ensure both the operation and effective control ofprocesses.Implement actions required to achieve planned results andcontinually improve processes.Identify customer requirements, establishing qualityobjectives, goals and plans.Control, communicate and train staff on the documentsrelated to the quality management system.Review the organizations quality management system. Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  11. 11. SolutionEffective resource managementDetermine and provide the resources required toimplement and maintain the quality management system,continually improve its effectiveness and enhancecustomer satisfaction.Establish, manage, control, communicate and promotecompetence development for your workforce.Determine, provide and maintain the infrastructure requiredto comply with product requirements. Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  12. 12. SolutionAdvanced product planning and realizationPlan product realization, from project to delivery.Determine and review product-related requirements.Plan, review, verify, validate and control products andproject changes.Verify raw material and received goods to ensure productquality.Control, validate, identify, trace and maintain products andservices provided.Monitor processes and measuring equipment. Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  13. 13. SolutionContinually improve data measurementand analysisPlan, conduct and register internal audits.Measure and monitor processes and products.Identify and control incidents, problems, corrective andpreventive actions.Improve the quality management system continuously. Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  14. 14. Benefits
  15. 15. BenefitsCustomer self-service – secure Web-basedoperations.Quality Management System costs reduced.Collaboration skill enhancement through real-timeaccess to information.Process identification, mapping, implementationand monitoring are handled more effectively,including audit processes.Elimination of delays and inefficiencies thatusually occur in manual activities. Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  16. 16. BenefitsIncrease efficiency and agility in planning andcarrying out the activities required for maintenancesystem.Document printing costs reduction.Increase EQM productivity and efficiency.Accurate identification of regulatory requirementsand issues that affect management systemperformance. Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  17. 17. BenefitsEfficient monitoring of events identified, such as:best practices, opportunities for improvement,comments, nonconformities, etc.Optimization of financial resources invested in themanagement programs.Improvement of relationship with shareholders,customers, community, suppliers and employees. Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  18. 18. Why SoftExpert?
  19. 19. Why SoftExpert?Process mapping and process automation on allTQM processes and quality managementactivities.Integrates incident, document, process, trainingand performance management into one singleapplication.Collaborative web-based solution that guaranteesreal time information on procedures, processes,documents, schedules, and all TQM-relatedactivities. Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  20. 20. Why SoftExpert?Solution designed for full compliance with all majorregulations, including international and locallegislations.Governance and risk management tools allowtotal alignment between enterprise-level businessstrategy and TQM goals.Integrates performance management tools suchas key performance indicators and allow real-timecreation of incident and non-conformance recordsbased on the results. Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  21. 21. Main Compliances
  22. 22. Main Compliances Why Main Key AboutChallenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  23. 23. Key Features
  24. 24. SE EQM Excellence in Quality Management Why Main Key AboutChallenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  25. 25. Management Responsibility Identify customer requirements, establishing quality objectives, goals and plans for continual improvement. Customer Focus Quality Planning Quality PolicyResponsibility, Authority and CommunicationManagement Review Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  26. 26. Management Responsibility Identify customer requirements, establishing quality objectives, goals and plans for continual improvement. Customer Focus Quality Planning Quality PolicyResponsibility, Authority and CommunicationManagement Review Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  27. 27. Management Responsibility Identify customer requirements, establishing quality objectives, goals and plans for continual improvement. Customer Focus Quality Planning Quality PolicyResponsibility, Authority and CommunicationManagement Review Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  28. 28. Management Responsibility Identify customer requirements, establishing quality objectives, goals and plans for continual improvement. Customer Focus Quality Planning Quality PolicyResponsibility, Authority and CommunicationManagement Review Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  29. 29. Management Responsibility Identify customer requirements, establishing quality objectives, goals and plans for continual improvement. Customer Focus Quality Planning Quality PolicyResponsibility, Authority and CommunicationManagement Review Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  30. 30. Management Responsibility Identify customer requirements, establishing quality objectives, goals and plans for continual improvement. Customer Focus Quality Planning Quality PolicyResponsibility, Authority and CommunicationManagement Review Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  31. 31. Management Responsibility Identify customer requirements, establishing quality objectives, goals and plans for continual improvement. Customer Focus Quality Planning Quality PolicyResponsibility, Authority and CommunicationManagement Review Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  32. 32. Management Responsibility Identify customer requirements, establishing quality objectives, goals and plans for continual improvement. Customer Focus Quality Planning Quality PolicyResponsibility, Authority and CommunicationManagement Review Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  33. 33. Resource Management Determine and provide the resources required to implement and maintain the quality management system.Human Resources Infrastructure Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  34. 34. Resource Management Determine and provide the resources required to implement and maintain the quality management system.Human Resources Infrastructure Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  35. 35. Resource Management Determine and provide the resources required to implement and maintain the quality management system.Human Resources Infrastructure Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  36. 36. Resource Management Determine and provide the resources required to implement and maintain the quality management system.Human Resources Infrastructure Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  37. 37. Product Realization Plan, review and control product project and ensure quality in every step of product realization. Planning Customer-related processes Product Design and Development Purchasing Operational TasksControl of measuring and monitoring equipement Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  38. 38. Product Realization Plan, review and control product project and ensure quality in every step of product realization. Planning Customer-related processes Product Design and Development Purchasing Operational TasksControl of measuring and monitoring equipement Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  39. 39. Product Realization Plan, review and control product project and ensure quality in every step of product realization. Planning Customer-related processes Product Design and Development Purchasing Operational TasksControl of measuring and monitoring equipement Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  40. 40. Product Realization Plan, review and control product project and ensure quality in every step of product realization. Planning Customer-related processes Product Design and Development Purchasing Operational TasksControl of measuring and monitoring equipement Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  41. 41. Product Realization Plan, review and control product project and ensure quality in every step of product realization. Planning Customer-related processes Product Design and Development Purchasing Operational TasksControl of measuring and monitoring equipement Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  42. 42. Product Realization Plan, review and control product project and ensure quality in every step of product realization. Planning Customer-related processes Product Design and Development Purchasing Operational TasksControl of measuring and monitoring equipement Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  43. 43. Product Realization Plan, review and control product project and ensure quality in every step of product realization. Planning Customer-related processes Product Design and Development Purchasing Operational TasksControl of measuring and monitoring equipement Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  44. 44. Product Realization Plan, review and control product project and ensure quality in every step of product realization. Planning Customer-related processes Product Design and Development Purchasing Operational TasksControl of measuring and monitoring equipement Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  45. 45. Product Realization Plan, review and control product project and ensure quality in every step of product realization. Planning Customer-related processes Product Design and Development Purchasing Operational TasksControl of measuring and monitoring equipement Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  46. 46. Product Realization Plan, review and control product project and ensure quality in every step of product realization. Planning Customer-related processes Product Design and Development Purchasing Operational TasksControl of measuring and monitoring equipement Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  47. 47. Measurement, Analysis and Improvement Measure and monitor processes and take the actions necessary to continually improve the Quality Management System.Quality Improvement Data Analysis Nonconformity Internal Audit Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  48. 48. Measurement, Analysis and Improvement Measure and monitor processes and take the actions necessary to continually improve the Quality Management System.Quality Improvement Data Analysis Nonconformity Internal Audit Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  49. 49. Measurement, Analysis and Improvement Measure and monitor processes and take the actions necessary to continually improve the Quality Management System.Quality Improvement Data Analysis Nonconformity Internal Audit Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  50. 50. Measurement, Analysis and Improvement Measure and monitor processes and take the actions necessary to continually improve the Quality Management System.Quality Improvement Data Analysis Nonconformity Internal Audit Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  51. 51. Measurement, Analysis and Improvement Measure and monitor processes and take the actions necessary to continually improve the Quality Management System.Quality Improvement Data Analysis Nonconformity Internal Audit Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  52. 52. Measurement, Analysis and Improvement Monitoree procesos, analice resultados y tome las acciones necesarias para mejorar continuamente.Quality Improvement Data Analysis Nonconformity Internal Audit Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  53. 53. Measurement, Analysis and Improvement Measure and monitor processes and take the actions necessary to continually improve the Quality Management System.Quality Improvement Data Analysis Nonconformity Internal Audit Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  54. 54. Measurement, Analysis and Improvement Measure and monitor processes and take the actions necessary to continually improve the Quality Management System.Quality Improvement Data Analysis Nonconformity Internal Audit Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  55. 55. About SoftExpert
  56. 56. Thinking Global Acting LocalOne of the driving forces behind SoftExperts growth is its global footprint. Founded in 1995, SoftExpert istoday a market leader in enterprise-wide excellence and compliance application software, enabling morethan 2,000 customers and 300,000 users worldwide to operate profitably, adapt continuously, and growsustainably. With its established partnership network that spans every continent, SoftExpert offerscustomers strong service with a local approach specific to their markets. Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  57. 57. SoftExpert Excellence Suite SoftExpert provides cutting edge Solution that integrate the modeling, implementation, execution, control and monitoring of multiple business application demands. SoftExpert offers an integrated suite of modules that leverage the collaborative business management processes to support the continuous improvement and optimization of todays heterogeneous enterprise. The solution helps leading companies earn a competitive edge through predictable business and compliance processes involving people across departments, business units, suppliers and customers. Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  58. 58. Clients "The implementation of SE streamlined our continuous improvement process for managing actions, especially through the workflow functionality. This facilitates the verification of occurrence causes and drafting correction actions.“ Gustavo Martins - Quality Department Assistant "Through the use of SoftExpert we are able to eliminate potential errors from our processes before they arise, which is extremely important to our industry where performance and quality are key items to retain demanding customers. Also the software also ensures fully adherence to ISO TS 16949 which is extremely important to our job.” Cristina Pereira - IT Manager "We have achieved improved dependability as well as standardization in our processes to assure measurement consistency and the required monitoring to verify conformity in our products. This adds enhanced safety and quality to our customers.“ Claudimar Faria - SPC Technical Support Why Main Key AboutChallenge Solution Benefits Home SoftExpert Compliances Features SoftExpert
  59. 59. TAKE YOUR BUSINESS TO THE NEXT LEVELTurkey’ s Distributor | Hydron Consulting www.hydron.com.tr| info@hydron.com.tr Why Main Key About Challenge Solution Benefits Home SoftExpert Compliances Features SoftExpert

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