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10 LOL Cat Laws   of Web Services for  Smaller and  Underfunded  Libraries Sarah Houghton-Jan Digital Futures Manager,  San Jose Public Library Author, LibrarianInBlack.net
LOLcats combine:   - cat photos   - grammatically wonky captions   - all sorts of wisdom
 
Talk with customers
#1: Talk with customers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Put chat windows and Help links where customers are UPSET Screenshot courtesy of David Lee King, Topeka Shawnee County Public Library
 
Help via Text-a-Librarian ,[object Object],[object Object]
Interact with customers
#2: Interact with Customers ,[object Object],[object Object],[object Object]
San Jose Public Library's Teen Book Club on LibraryThing
Blogs for Recommendations ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
Be social
#3: Be Social ,[object Object],[object Object],[object Object]
Social network resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Events sites too ,[object Object],[object Object],[object Object],[object Object]
 
 
$10 = 5000 Facebook Flyers to targeted audiences Facebook Flyer image by Steve Lawson: http://www.flickr.com/photos/tuttlibrary/1546577200 CHEAP ADVERTISING!!!
Use multimedia
#4: Use Multimedia ,[object Object],[object Object],[object Object]
Westmont Public Library ,[object Object]
 
Exploit Image Generators ,[object Object],[object Object],[object Object]
Podcasting & Videocasting ,[object Object],[object Object],[object Object],[object Object],people who aren't camera-shy + digital video camera ($100+)‏ + Avidemux (editing)‏ YouTube/Blip.tv (hosting)‏ ,[object Object]
 
Learning Multimedia ,[object Object],[object Object],[object Object],[object Object]
Offer treatsies
#5: Offer Treatsies ,[object Object],[object Object],[object Object]
There are many treats in HCPL's catalog
Staff Avatars! ,[object Object]
“ My Account” Text Messages
Surprisingly free stuff
#6: Exploit the Free
Tap the Google Wonderland
 
Marry free & paid content
#7: Marry Free & Paid Content ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Free eBooks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],& many more!
Free Databases ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Respect customers
#8: Respect Customers ,[object Object],[object Object],[object Object]
Offer users choices
#9: Offer Users Choices  ,[object Object],[object Object],[object Object],[object Object]
Choices! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Good Catalog = Choices  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
LibraryThing for Libraries
Keep going!
#10: Keep going! ,[object Object],[object Object],[object Object]
Questions? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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10 Lol Cat Laws Of Web Services For Smaller Underfunded Libraries Il2009