Factors For Economic Growth Of West Germany

Factors For Economic Growth Of West Germany
Jose Ricardo Calvo
Professor Diefendorf
HIST 669.01
December 9th, 2015
Factors for Economic Growth of West Germany 1945 – 1960 Currently, in the Middle East, millions
of people are fleeing their home's in order to seek asylum from extremist groups who threaten their
way of life. These migrants are moving into stable neighboring nations – mostly Western Europe.
This huge increase in population movement is adding to economic pressures and could potentially
collapse the system. Today, a stabile global economy is heavily reliant on every individual actor –
countries slowly succumbing to volatility and destabilization are a liability to our globe's economic
well being. It is becoming a necessity to look back at our global successes in stabilizing a region's
economy and the factors that lead to these successes. Within the past century, a major reconstruction
and reorganization of an economic system occurred in Germany after WWII. From 1945 to 1960,
West Germany went from an economic money pit to a necessary asset to secure Western
civilization. This paper will discuss and analyze the factors that lead to West Germany becoming the
economic powerhouse of Western Europe, but will not include the effects of East Germany due to
lack of influence. This paper will be separated into several sections to better detail events in
BLANKNLKNA.
Creation of West Germany: With the destruction of the Nazi Empire came celebration and
uncertainty; the victory of war brought instability to a major
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Augmented Reality In Logistics At DHL
Augmented Reality
Company: DHL
DHL is part of the world's leading postal and logistics Group, Deutsche Post DHL Group and
comprises of three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply
Chain.
DHL is present in over 220 countries and territories across the globe, making it the most
international company in the world. With a workforce exceeding 325,000 employees, we provide
solutions for an almost infinite number of logistics needs.
DHL is world's largest courier company. It provides service under different division like: Mail,
Express, Forwarding/Freight and Supply Chain division.
It is one of the leader in supply chain innovations. One such innovation is Augmented Reality in
logistics at DHL.
Warehouse Optimization
Logistics: Vision Picking at DHL
General process at ... Show more content on Helpwriting.net ...
Instead, they spend much of this time locating the correct boxes within their truck for the next
delivery. Currently, to find a box, drivers must rely on their memory of the loading process.
With the help of AR at the distribution centre, each driver will receive critical information about a
specific parcel by looking at it with their AR device. This information could include the type of
goods, parcel's weight, delivery address, and whether it is fragile or requires specific positioning to
avoid damage. The device could then calculate the space requirements for each parcel in real time,
scan for a suitable empty space in the vehicle, and then indicate where the parcel should be placed,
taking into account the planned route of delivery.
With efficient and intelligent loading, and with AR devices highlighting the right parcel for the
driver, the search process would be much more convenient and significantly accelerated at every
drop–off. This will save the lot of time of driver & make delivery of parcel

T-Mobile Case Study
A Comeback Story
Sonya Nicole Maynes
Mesa Community College
Introduction
The world of telecommunications is a dog eat dog world. Marketing and innovation is key. Leading
the pack as America's fastest growing network (*) is none other than T–Mobile. Of course it was not
always this way. With the on boarding of CEO John Legere in 2012, the then small
telecommunications company, skyrocketed to 73 million customers(Feloni, 2016). In 1994 T–
Mobile, with the name of VoiceStream Wireless PCS, was established by John Stanton. Seven years
later it was purchased by Deutsche Telekom AG for a whopping $39 million and rebranded T–
Mobile US the following year. In 2011 T–Mobile was in financial trouble and was looking to be
purchased by AT&T. The deal was struck down by the US Department of Justice because it would
lessen the competition in the market. In early 2012 John Legere became CEO and the rebranding
started. T–Mobile then went on to acquire MetroPCS Communication in October 2012 to broaden
their customer base and increase prepaid service revenue. John Legere then introduced contract–free
pricing in 2013 which then forced the big guys (Verizon and AT&T) to follow suit. Due to their
success, Sprint attempted to acquire the company in 2013 but abandoned the idea due to the fact that
it was unlikely to be approved by the government (Maynes, 2017). In 2016 there were talks of T–
Mobile purchasing Sprint. In November of 2017, after months of negotiations and

Swot Analysis Essay
SWOT Analysis on T–Mobile
MGMT303
January 27, 2013
T–Mobile USA, Inc. was first created in the early 2000s, headquartered in Bellevue, Washington
owned by German–based Deutsche Telekom AG and its founder John W. Stanton. T–Mobile is a
cell phone service that provides wireless voice messaging and data services in the United States,
Puerto Rico and the Virgin islands. The company is the fourth–largest wireless carrier in the U.S.
market. In 2005 T–Mobile had reached 20 million customers, following endorsement deals,
corporate sponsorships, and along the way earned awards for its customer service from J.D. Power
and Associates market surveys (Martin, 2011).
A major strength of T–Mobile is its excellent customer service. Providing ... Show more content on
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Most Organizations has its weaknesses for T–Mobile, one major weakness would be its lack of
IPhone. Many costumers switch to other companies due to the fact that people want to have the
IPhone, although T–Mobile provides affordable plans it's not enough to keep customers. In order to
minimize this weakness, T–Mobile is offering better service than its competitors on the pre–paid
side, also focusing on increasing revenue from customers while maintaining its credibility as a value
player (Higginbotham, 2012). Another major weakness of T–Mobile is decreasing ARPU. In its
quarterly earning T–Mobile reported loss of 318,000 of its higher–revenue contract customers in the
quarter that ended in December 2010. The main problem is that pre–pay manages to bring in lower
revenues and even fewer because T–Mobile gains were from MVNO partners, who resell T–Mobile
services under their own brand which they end up sharing revenues with (Lunden 2011). Another
issue was shortcoming in the devices, in order to minimize this weakness T–Mobile came out with
more 4G android phones such as the Galaxy S II, HTC one S but what really made T–Mobile gain
back its revenue and receive new customers was when the Galaxy S III, Nexus, and Galaxy Notepad
came out in late 2012.
T–Mobile has great strength and faced weaknesses but they also have the chance to come across
opportunities for advancement. One of T–Mobile's opportunities is a

Advertisements For The Deutsche Post Dhl Logistics Services
Both Figures 1 and 2 are advertisements for the Deutsche Post DHL logistics company that provides
domestic and international delivery services. However, Figure 1 is more specifically designed for
DHL Express, a division of DHL that provides express delivery services. The purpose of both
advertisements is to promote the quality and efficiency of the DHL logistics services. Figure 1 is
precisely targeted at customers who require time–critical delivery services, whereas Figure 2 is
targeted at anyone who demands logistics services in general. Both advertisements are in the form
of print media with minimal use of language. Similar techniques including the use of slogans and
colour are employed in both advertisements to convey their message effectively. Both
advertisements are targeted at individuals and businesses that require delivery services. Figure 1 is
particularly aimed at potential customers who need priority express delivery services such as time
and day definite services. This is conveyed through the logo, "DHL Express", which identifies the
specific segment of the company. On the other hand, the target audience for Figure 2 is generally
any potential individual or business with occasional or regular delivery needs. This advertisement
focuses on promoting DHL's prime quality of time–efficient delivery using a short and clear–cut
slogan, "Always first." Although the logo for Figure 1 is slightly different from the second one, both
advertisements use logos and slogans

Internal Analysis Of Deutsche Bank
5. INTERNAL ANALYSIS
5.1 Introduction
In this chapter, an analysis of Deutsche Bank's internal environment will be conducted, using
primary and secondary data from a number of internal company sources.
5.2 Company profile
Company overview
Deutsche Bank in the Netherlands is an international universal bank made up of several divisions:
Asset & Wealth Management, Corporate Banking & Securities, Global Transaction Banking and
Private & Business Clients. The focus here is the Global Transaction Banking (GTB) division's
TF/CMC department. Their most important client segments are: Mid Cap and Large Cap. The focus
for this marketing plan is on the Mid Cap segment, which consists of clients whose mother company
is of Dutch origin, is an international player, and has turnover upwards of EUR 50 million (L.
Hedges, personal communication, November 7th, 2014). ... Show more content on Helpwriting.net
...
However, this department is not of importance to this specific marketing plan.
Finances
Revenue developments in the past 3 years are as follows: in 2011 Deutsche Bank's net revenue
(after provisions for credit losses) was €31,389m, in 2012 it was €32,015 and in 2013 it was
€29,860m (AG, Deutsche Bank Facts and Figures, 2014), (Deutsche Bank, 2014). For Deutsche
Bank N.V.'s profit and loss account please refer to chapter 5.5 on page 33.
Ratings for Deutsche Bank, carried out by established rating agencies, can be compared to those of
competitors (see CH4) (Deutsche Bank A.G., 2014).
Short Term Long Term
Moody's P–2 A3
S&P A–1 A
Fitch F1

Company Analysis : Deutsche Post Dhl
Deutsche Post DHL is one of the world's biggest employer. The company employs around 500,000
people worldwide. In 2015, the company was awarded as Top Employer Global for globally
creating the ideal conditions for its employees for their personal and professional development. The
only company was DHL Express which was recognized on all the continents for working conditions
and employee development. The global workforce at Deutsche Post DHL is 497,745 employees at
the end of year 2015. Out of these, the employees in Europe are 326,979 (38.7 per cent are female
employees and 61.3 per cent are male employees). The Headquarter of DHL is also in Germany
with a workforce of nearly 209,000 employees. In Asia, there are less employees as compare to
Europe. There are 73,843 employees in Asia and out of them, 28.8 per cent are female employees
and 71.2 per cent are male employees. It has been mentioned in the corporate responsibility report
2015 that at the end of reporting year, the company has recruited 8,900 more workers more as
compare to the last year (DHL D. P., CR Report 2015, 2016, pp. 40–47). Ms. Melanie Kreis
(Corporate Board Member HR, Deutsche Post DHL) has mentioned in an interview with The
Economic Times, DHL has achieved the fourth position as an employer in India. The company has
planned to employ 15 per cent more people in India to compete with its competitors like amazon,
flipkart etc. About 21,000 employees are working in the four divisions (DHL Global Forwarding,

Airborne Case Study
Harvard Business School
Airborne Express Case Study
Q1. How and why has the express mail industry structure evolved in recent years? How have the
changes affected small competitors?
The Express mail industry in the United States had a volume of $16–17 billion on expedited
shipments in the year 1996. In the years before shipment volumes has risen 15–20% per year.
However due to higher competition prices have fallen which resulted in a rise of only 10–15% in
total revenues. As an example of this stands the revenue and the operating margin of the biggest
player that make up 45% of the market. Federal Express' revenue has more than quadrupled in the
ten years prior 1996, however its operating margin has more than halved. (Exhibit 2) The ... Show
more content on Helpwriting.net ...
DHL is also the specialist for services that include fast shipments to the far and hard to reach
corners of the world, with hubs situated in Nairobi and Bahrain. TNT's focus lies on international
markets as well, however focuses its efforts on Europe. Another second tier player is BAX Global
who specialized in business–to–business heavy cargo. Earlier BAX Global was focused on the
market for overnight letters, which resulted in large losses, till the strategy was shifted towards
heavy cargo. The company RPS does not offer overnight delivery but focuses on two–day delivery
and a cheap group network with a sophisticated information technology, targeting price–sensitive
business customers.
Q2. How has Airborne survived, and recently prospered, in express mail industry?
In the fife years prior 1997 Airborne Express has grown faster than its two bigger rivals, giving it
about 16% of domestic express mail market share in 1997. Airborne has achieved this by a couple of
measures that allowed it to keep its costs down and guaranteed Airborne Express success in its
niche.
One of the key decisions of Airborne Express was to target regularly shipping business customers
and purposely passing over residential deliveries and infrequent shippers. Ray Berry, vice president
of Field Services Administration, commented this selection of customers: " Since we can't be all
things to all people, we pick our kind of customer deliberately." And it

Analysis Of Tony Robbins, An American Motivational Speaker...
The introductory quote by Tony Robbins, an American motivational speaker and performance
coach, shows that effective communication is based on the understanding of the differences between
cultures and people. The implementation strategy for the named project focus on a detailed
communication plan, which allows the project management team to ensure the support of all
stakeholders for the necessary changes related to this project.
Economic changes over the last decade in the telecommunication market and the global networking
of the industries have led to an serious transformation process within the whole sector. The previous
western monopoly position has given way to an international oligopoly. Increasing competitive
intensity and a continuous pressure for innovations have all contributed to decreasing gross profit
margins and high cost pressure in the ICT market.
In this highly competitive market the T–Systems International GmbH, which is the object of this
paper, can only survive through the optimization of internal processes, reduction of product costs
and innovations. In recent years suppliers of cheap goods are pushing into market, especially from
the Indian area, and increase the completion with their cheap products. T–Systems with his points of
production in Europe is facing considerably higher labor and production costs.
A benchmark study shows that the profitability of the company is generally lower compared with
the leading companies in that market. Main reason

Fed Ex and Ups, Air Express Industry Analysis
FED EX and UPS
Airfreight Industry Analysis
1. During the 1980s, the air express industry was a medium to attractive industry to already be a
major player in, but not a very attractive industry to try and break into. The industry can be
characterized by high rivalry from competitors who compete on the same services with very little
differentiation, medium power from suppliers who supply the resources necessary to run the
business, high buyer power because customers can basically find an equal service from any firm in
the industry, low substitution threat from other means of shipping transportation, and low threat of
new entrants due to the high initial capital outlay and need of management ... Show more content on
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Thus, threat of substitutes is low because air express still dominated the shipping scene and
electronic transmission was not yet perfected. Threat of entry is low because it requires large capital
investments for a firm to startup and thus it can impede the entry of new firms into the industry.
Lastly, it would be hard to break into the industry because the other firms already have economies to
scale, are further along learning curve, and may have certain airspace leases that blocks out the new
company from potential routes.
Therefore this industry is a pretty good one to already be in, but would be very tough to try and
break into. Since established firms do not have to worry about threat of entrants or substitution, they
can focus on making their core business practices cost efficient and profitable. Although firms have
to deal with high buyer and supplier power, every firm has to deal with these issues. Therefore this
leaves only rivalry to compete on, which forces firms to stay sharp, observe the competition, and
provide excellent service to the firm's customers to generate profit. Industry competition intensified
from 1988 to 1989 because there was a significant slowdown of the growth rate of the air express
industry due to increasing geographic saturation, the acceptance of electronic transmission, and
rapid consolidation of

Airborne Express and Husky Injection Essay
Airborne Express and Husky Injection Molding Systems
Airborne Express
1. Perform a five–forces analysis of Airborne Express' industry. Forces | Items | Power | Rivalry | *
Big competitors are FedEx and UPS; * Smaller competitors like BAX Global, DHL, Worldwide
Express, Emery Worldwide, RPS, TNT Express, Worldwide, and US Post Service | Keen
competition with big competitors as they account for the lion's share of the market | Entry barriers |
* Economy of scale * CAPEX on IT, facilities, aircrafts and airports, trucks, * Brand loyalty,
licensing, customer networks | High entry barrier to the industry because of large economy of scale,
high CAPEX, and dominating market shares of big players | Substitutes | * Emails ... Show more
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Unlike FedEx and UPS, Airborne owned the airport that served as its major hub, so it did not pay
landing fees nor face any obstacles to tailoring facilities to its needs. It also built a warehouse in the
airport and leased it to business customers, so as to increase delivery speed. Moreover, the airport's
status as a Community Reinvestment Act one led to reduced property taxes.
Airborne relied less on automation and more on humans, in particular part–timers that were paid
relatively low. Its fleet also consisted primarily of used aircraft to reduce CAPEX. It managed to
maximize its payload, which was roughly 80% full, around 10% to 15% more higher than its
competitors.
Airborne's customers were concentrated in major metropolitan areas. 80% to 85% of its volume was
shipped among the top 50 metropolitan areas, while it was below 60% for FedEx and UPS. It could
also use trucks (one–third of transportation cost of aircraft) more often than its competitors as a
greater portion of Airborne's volume consisted of afternoon and second–day deliveries.
In terms of pickup and delivery, Airborne did not maintain retail service centres. It hired contractors
to handle 60% to 65% of its volume, so it could save cost by owning a lesser portion of delivery
trucks. Its courier generally picked up and delivered more parcels per stop than FedEx, reducing
labour costs per unit by 20% and 10% for pickup and delivery respectively.
b. How much

Equity Project 2016 : Economics Of Financial Markets
DEUTSCHE POST AG
EQUITY PROJECT 2016
ECONOMICS OF FINANCIAL MARKETS
March 26, 2016
1. Company Overview
Deutsche Post DHL Group is the world's leading mail and logistics company operating under two
strong brands: Deutsche Post is Europe's leading postal service provider. Deutsche Post AG is
uniquely positioned in the world's growth markets, with a comprehensive range of international
express, freight transportation, e–commerce and supply chain management services. Deutsche Post
AG is a listed corporation domiciled in Bonn, Germany. Corporation has approx. 470,000
employees in more than 220 countries. Deutsche Post became the major shareholder in DHL and
100% shareholding was completed by the end of the year.
The Group is organised into the four operating divisions Post – e–commerce – Parcel, Express,
Global Forwarding, Freight and Supply Chain, whose products and services we describe in the
Business units and market positions chapter. Each of them is under the control of its own divisional
headquarters and subdivided into functions, business units or regions for reporting purposes. They
consolidate the internal services that support the entire Group, including Finance, IT, Procurement
and Legal, in Global Business Services (GBS). This allows them to make even more efficient use of
their resources whilst reacting flexibly to the rapidly changing demands of the business and
customers.
Its 3 main competitors would be FEDEX Corporation, UNITED PARCEL SERVICE, INC., and
TNT

T Mobile : A Part Of A Phone Service That Defies The Norm?
How would you like to be a part of a phone service that defies the norm? A phone service that gives
you a professional yet comfortable environment. This may seem like an imaginary opportunity,
however the answer is simply in "America's Fastest 4G LTE Network", T–Mobile. T–Mobile is a
company which strives to give its customer the best service along with good benefits for their
employees. T–Mobile which refers to itself as the Un–carrier aims for customer and employee
satisfaction.
T–Mobile was founded in 1999 by a German company by the name of Deutsche Telekom. Although
it was classified a major carrier in the United States, T–Mobile came dead last when it went up
against the top four companies. On the verge of going out of business and ... Show more content on
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Most services have hidden fees upon purchase and throughout use. For example, AT&T gives you a
charge of fifteen dollars for use monthly. AT&T also has administrative fees added to your account
every month. They claim it helps in maintaining their website and cell phone reception towers. T–
Mobile tells you exactly how much you are expected to pay in a plan and does not have any hidden
costs. Some carriers charge overage fees once a consumer goes over the amount of data covered in
their plan. T–Mobile does not have any overage charges, instead they have free talk, text and data
for its customers across North America.
T–Mobile takes pride in not only its service, but in catering to its employees as well. Primarily, one
the biggest turn–ons of working at T–Mobile is support for their employees in many ways. T–
Mobile hosts multiple Leadership Development Programs. These programs accommodate all
employees ranging from managers to sales representative. These programs educate employees to
transition into higher roles and gives them the opportunity to grow within T–Mobile and outside of
T–Mobile.
Students who work for T–Mobile are given financial relief when they choose to grow outside of T–
Mobile. This Un–Carrier reimburses employees annually depending on what position you are
working. Students who are only able to work part–time receive at least $2,500 towards their college
tuition. The price reimbursements vary from positions. However, even

Samsung Scandal : Japan's Government
Toshiba
The Toshiba scandal has Japan's government concerned that the investors will begin to lose
confidence in the country. Toshiba's billion–dollar accounting scandal brought to light a corporate
culture in Japan plagued by collusion of its senior members. The corporation was hit with
embarrassing revelations that the top executives were pressuring underlings to inflate their profits
by about $1.2 billion dating back to 2008 (Nishimura–Poupee, 2015). Senior managers instilled a
rigid system that has powered Japan's post–war boom with lifetime employment in exchange for
total loyalty to the corporation. Most of upper management spent their career at the company,
climbing the ranks to the top.
The firm hired outside directors and implemented a 16 person board in order to enhance
management efficiency and improve their transparency. However, there were several problems
found in the books, including a pair of former diplomats on their audit committee who were not
qualified for the task (Nishimura–Poupee, 2015). Most Japanese firms include former bureaucrats
that were given plum jobs in the industries that oversaw at one point in their careers. Corporations
would hire these individuals despite many of them not having the relevant skills to perform their
new positions because they had less incentive to question management.
About half of the board resigned after the padding of their profits came to light. The investigating
panel described the company's culture where the lower

Airborne Express Case Study
Airborne Express:
Analysis of HBS Case Study
Q1) 1. Threat of New Entry
For the US Express Mail industry, the overall threat of new entry is very low. The following list and
explanation captures the difficulty an entrepreneur might face in trying to penetrate the express mail
market: * High capital requirements: In order to establish an express mail operation, the start–up
capital required is too big for an individual to obtain. For example, Federal Express' Superhub in
Memphis has 2.4 million square feet of floor space and can hold 147 planes. UPS's new hub will
cost approximately $860 million. In addition, a cargo plane sells for $90 million. * Economies of
scale: newly established postal service will have tough time ... Show more content on
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3. Buyer Power
In the US Express Mail industry, the buyers fit into two segments: businesses and individuals.
Express Mail has become the industry standard in some industries such as banking, consulting and
financial services since the items inside the package had a high ratio of value to weight. Businesses
needed to be able to track the packages and be assured that it arrives on time. That being said,
businesses were often high–volume buyers since the shipping managers identified which firm to
deal with and concentrate the high–volume of shipments to that firm for a particular project or for
the time being. Sales representatives from the firms had to negotiate with stingy shipping managers
who sometimes demanded the upwards of 50% or more discounts. The existence of many large
volume buyers meant that the buyer power is high. Similarly, individuals also held high buyer
power since the Big Three and other second–tier postal services offered largely undifferentiated
services.
On the other hand, the heavy discounts granted for businesses means that the express service saves
the buyer the money. And the quality of service is important to the buyers since the mail contains
valuable information or items. These two factors result in low buyer power.
4. Intensity of Rivalry
The express companies delivered tremendous amount of packages. The big three players, Federal
Express, UPS, and Airborne Express, collectively delivered more than five million

Matav Case Study Essays
Strategic Crossroads at Matav: Hungary's Telecom Powerhouse
Assignment 1
What is Matav's Strategy? Has it been successful?
Matav, being the Hungarian Telecommunications Powerhouse, had secured their foothold in most of
the communications market in Hungary, including business services, residential services, Internet
and Mobile. Their parent company Deutsche Telekom wanted them to remain an integrated
telecommunications company. Since their objectives were laid out in front of them, they were facing
a stagnant fixed mobile market in Hungary with the only scope of expansion being the broadband
market. So their primary focus was on competitive response to the core customer base,
consolidating financial performance, increasing ... Show more content on Helpwriting.net ...
Matav is a telecommunications powerhouse. It has the infrastructure, the ability, the foresight and
the manpower to match any competition the foreign companies can offer.
Matav is a well–established integrated communications company and has footholds in all the four
markets of residential, business, internet and mobile. They already have a lot of customer market in
the Hungarian environment. Familiarity with the local policies, business and customers makes
Matav even more powerful when it comes to dealing with competition. It could add additional
services by implementing new technologies on the current infrastructure to the current customer
base and could also attract a lot of customers by giving bundled service like fixed and mobile or
fixed and internet together.
Do Matav's international expansion plans make sense? Why?
Matav was taken over by a European Telecommunications giant. The line was clear. Since the
domestic market was completely overwhelmed by Matav, the only logical place to expand further
was another European company. Matav is already an integrated telecommunications powerhouse.
There is no new market it can create or develop within its own country to sustain development for it.
There has to be competition and scope for expansion by introducing new technology into third
world countries. This is very attractive when offered at a lower price than your local provider.
Matav's international plans make sense to me for precisely

Five Forces Analysis-US Express Mail Industry Essay
Question 1 asked to complete a five forces analysis of the US Express Mail Industry. A five forces
analysis is done to rate the attractiveness of an industry.
Threat of new entry is low because the barriers to entry are high. Newcomers to the industry would
require an enormous amount of up front capital to set up the distribution networks and
infrastructure, such as establishing hubs, and acquiring aircraft and a large amount of ground
transportation vehicles (vans, trucks, ect). Economies of scale are significant and would deter new
firms from entering because initial sales volumes would be low do to the fact that existing brands
already have strong brand identification, and there are no cost advantages to entering, like
government ... Show more content on Helpwriting.net ...
The airports and the aircraft suppliers aren't only relying on the express mail industry, so that also
gives those suppliers more power to charge what they want (landing fees, cost of planes). Ground
transportation vehicles is the only input that would allow for more bargaining power since there are
numerous alternatives available, there is more room for the industry players to negotiate price.
The availability of substitutes is medium mainly because there aren't a large number of substitutes
out there for express mail outside of the industry. Most next day deliveries are business documents,
parcels, letters, ect, not typically cargo. So substitutes could include email and faxes, both are faster
and cheaper than express mailing. Depending on the nature of the business, video conferencing or
the old fashion telephone could be used. If the parcel is going somewhere local maybe could use
bike messengers, or just hand deliver. There are also the second tier players, like RPS, DHL and
TNT, while they are still in the delivery industry; they tend to specialize in areas other than express
mail. With RPS, it is second day service at 40–50% less, and a business that does a large amount of
overseas or international express shipments may want to substitute with DHL or TNT, who
specialize and differentiate themselves in the international market.
The Intensity of

Advantages And Disadvantages Of Advertising And Public...
Each marketing communications tool has advantages and disadvantages. The analysis shows that the
single application of tool probably has high risk. Integrate tools practice is considerably decrease the
risk, while improve the marketing outcome and performance. If a marketer wants to achieve an
excellent result, the integrated applications of tools are necessary. Due to the requirements, the
report attempt to discuss and analyse advertising and public relations in detail. Advertising As Fill
(2009) defines "Advertising is a non–personal form of mass communication that offers a high
degree of control for those responsible for the design and delivery of advertising messages." The
purpose of advertising is to provide and delivery appropriate information to target customers. The
self– paced media includes magazines, direct mail, internet and newspapers. The externally paced
media has radio and television. Advertising is a main method to promote brand and new product to
public. Meanwhile, advertising is always be applied by successful companies and ... Show more
content on Helpwriting.net ...
Currently, EE has prepared multiple plans to users and optional customers. According to the
different plan, EE provides "pay monthly" and "pay as you go" plans to customers. Especially,
monthly has showed that the company concentrates on 15– 50 years old customers, from young
generations to mid– age people who prefer high quality mobile network speed. Hence, EE continues
to build 4G network base stations hoping to cover whole area of UK. The strategy is suit for
travellers because the large coverage provides stable and large– scale network service. Travellers
considerably feel safe when cellphone has signal at everywhere. In addition, EE designed a strategy
for city– based business (EE, 2013). EE lunched a range of service, such as voice recording for high
security mobility

How to Reduce Carbon Emissions to Comply with New UK Law...
1.0 Executive Summary
Climate change has been a major topic of debate in the UK over the recent years. The need to
reduce the impact of CO2 and other Green House Gases (GHG) on the environment has pushed the
UK Government to enact legislations (e.g. Climate Change Act 2008) and impose strict regulations
on businesses to reduce emissions. These actions have forced businesses across a wide range of
industrial sectors to rethink and rework their strategies of utilising energy, transport and land in an
efficient manner, which in turn has lead to innovative and at the same time simple yet effective
methods to reduce carbon emissions.
The purpose of this report is to explain in brief to the Senior Management of a hypothetical supply
chain ... Show more content on Helpwriting.net ...
According to Lee (2011), sourcing from suppliers have an indirect effect on the carbon footprint of
the supply chain (See Figure 1) , and companies like Marks and Spencer (M&S) and Tesco have
managed relatively well to reduce their indirect carbon footprint.
M&S, one of UK's leading retailers has a very successful sustainability plan called Plan A. Under
Plan A, the company has 180 commitments for sustainability out of which 49 commitments involve
partnering with suppliers to reduce indirect carbon emissions and develop best practices (M&S 2012
Plan A Report).
Figure 1: Direct vs indirect effects of carbon footprint in the supply chain Source: Lee, 2011
M&S is encouraging its top 100 clothing suppliers to install energy efficient lighting, insulation and
temperature controls, to reduce their energy usage by an estimated 10 % by 2015. Already 17 of its
suppliers have achieved their targets and the rest are underway. M&S food division sources hundred
per cent of its meat, fish ,egg and milk needs from the UK and Republic of Ireland reducing the
need for imports. M&S worked closely with Carbon Trust (A world leading consultancy helping
businesses, government and public sector to reduce carbon emissions) to identify bottlenecks in its

Immigration Position Essay
Ever since 2011, the war in Syria has made people want to escape their war–torn homelands. Thus,
giving these refugees no place to go. These migrants need a safe place to call home and a place
where they can get a job. Countries such as Germany, Great Britain, and the United States should
accept refugees from war–torn homelands because they want to help the refugees and they are
actually going to help the economy, also the migrants are trying to escape the violence, not bring it
with them.
Places such as Great Britain, Germany, and the United States are trying to assist the refugees from
war–torn homelands. Germany, for example, is trying to teach the migrants German so they feel
more welcome. They are also helping in refugee homes and shelters. ... Show more content on
Helpwriting.net ...
The immigrants are trying to escape from the violence and extremism from their homelands.
Therefore, they don't want to create more violence since that is the reason why they left their
country. (DOC 6) People say that the immigrants are committing tons of crimes, however, the
migrant crime rates are decreasing. At the beginning of 2015 the crime rate was higher however, the
second half of the year it leveled off. (DOC 10) DOCUMENT 9 states that terrorists can be hiding
in the group of migrants. However, anyone, literally anyone, can have a terrorist thought, such as a
shooting, a homicide, or planning an attack in a public place with a bomb. There were some events
that have happened here in the US where people that seemed normal and didn't really have any
criminal records planned the attack and killed people, such at the 2012 Aurora Shooting, and the
Sandy Hook Elementary School Shooting. Those are just some smaller, well–known attacks;
however, there were other events in history such as The Holocaust, and The Al–Anfal Genocide that
weren't terrorist related. Whether we let the refugees in the United States or not, we're still in danger.
Let's take the Austin's Bar and Grill shooting that just happened on February 22 in Olathe as an
example.

Volvo Case Analysis
Industry information
The transportation and logistics company is a fast growing industry, and it is very competitive.
Many companies invest heavily in the transport and logistics company to ensure the flow of goods
from the producer to the consumer market. A good flow of products to the consumers provides
growth in a country. The logistics companies deal with the planning and coordination of the
transportation and delivery of the goods. In 2015, the U.S earned $1.48 trillion, which was
approximately 8% of the annual gross domestic product (GDP) (U.S Logistics Industry–Statistics
and Facts, 2017). Many firms, both multinational and local, have tried to find solutions to the
underlying problems in the transportation and Logistics industry to ensure good movement of goods
from producer to consumer market.
Company information
The Volvo Group is the leading manufacturer of trucks, buses, and engines. The company also deals
with construction equipment. The Volvo Group Company was established in 1915 (Volvo Group,
2017). The Company's headquarters are in Gothenburg, Sweden and it has branches in various parts
of the world. The company employs over 90,000 people and sells its products to approximately 200
markets (Volvo Group, 2017).
The company started as a small local industry, but over the years it has grown to a leading transport
solutions provider by manufacturing trucks and buses. The Volvo Group Company started with the
production of first generation cabs and Engines. The

Airborne Case Study
Industry Analysis
In 1996, "Businesses and individuals spent $16–17 billion on expedited shipments within the United
States" (1). Since then, shipment volumes have only risen, at a rate of "15–20% per year for the past
decade" (2). Companies in the industry provide an express delivery mail service; however, services
are not limited to physical delivery. In addition, companies provide tracking and warehousing
services, as well as shipment–related logistics consulting. The market is dominated by three main
competitors: FedEx, UPS, and Airborne Express. Together, these three companies hold upwards of
85% of the market share. Using Porter's five–force analysis, we can identify the illicit reasons
behind the relative attractiveness of the ... Show more content on Helpwriting.net ...
Bargaining Power of Suppliers Labor unions are a unique source of supplier power to the express
mail industry and have the power to generate decreases in profitability. In 1997, an employee strike
at UPS cost the company $700 million in lost revenue, a hurt reputation, and 15% increase in full–
time employee wages. Suppliers of raw components/materials (fuel, trucks, airplanes, etc) are large
distribution companies or airline carriers. There is a relatively powerless relationship between
players in the express mail service industry and their suppliers. Neither side pulls too hard on the
other, but in some cases, the players can negotiate volume or exclusivity contracts with suppliers to
receive discounts.
Intensity of Competitive Rivalry The express mail industry is not diverse. FedEx and UPS alone
hold over 70% of the industry market share, leaving the third primary competitor, Airborne Express,
with roughly 15% of market share. The majority of the remaining market share belongs to the
United States Postal service. USPS, however, is not deemed a primary competitor because
government regulations prohibit the company from offering quantity–based deals, and the firm lacks
proper package identification services. Between UPS, FedEx, and Airborne, though, rivalry is fierce.
Because all three of the primary competitors offer identical services, pricing drives competition.
Customers, for the most part, are not loyal to an express

Case Study Of DHL Brand In The Logistics Industry
Our Organization
Express deliveries worldwide; freight forwarding with planes, trucks, ships and trains; warehousing
services that go beyond just storage, but include everything from packaging to repairs; international
mail deliveries; customized and specialized shipping – if it is about logistics, it is about DHL.
Strategy 2020: Focus.Connect.Grow. Excellence Simply Delivered 40 Years of DHL DHL Brand in
the Logistics Industry 1/4
In 2009, they laid out their goals for the future Strategy 2015, including their vision and mission for
their company. Their vision emphasizes that "DHL want to be The Logistics Company for the
World". This goes beyond the simple fact that, as a global company, DHL operates in over 220
countries and territories, or that they are often the very first logistics company to enter new markets.
It also extends ... Show more content on Helpwriting.net ...
With a workforce exceeding 325,000 employees, they provide solutions for an almost infinite
number of logistical needs.
DHL is part of the world's leading postal and logistics Group, Deutsche Post DHL Group and
encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply
Chain.
Solutions, encompassing everything from international express deliveries, to warehousing, to
customs brokerage, to freight forwarding – to mention just a few areas in which DHL are active.
Their vision stresses that "we want to be the logistics provider people turn to – their first choice not
only for all their shipping needs, but also as an employee or investor".
1.2
DHL's vision is further underlined in mission statement: Excellence. Simply Delivered. This means
that they want to simplify the lives of their customers. They make their customers, employees and
investors more successful. They make a positive contribution to the world. They always demonstrate
respect when achieving the

Deutsche Post Is Europe 's Leading Postal Service Provider
Deutsche Post DHL Group is the world's leading mail and logistics company operating under two
strong brands: Deutsche Post is Europe's leading postal service provider. Deutsche Post AG is
uniquely positioned in the world's growth markets, with a comprehensive range of international
express, freight transportation, e–commerce and supply chain management services. Deutsche Post
AG is a listed corporation domiciled in Bonn, Germany. Corporation has approx 470,000 employees
in more than 220 countries. Deutsche Post became the major shareholder in DHL and 100%
shareholding was completed by the end of the year.
The Group is organised into the four operating divisions Post – eCommerce – Parcel, Express,
Global Forwarding, Freight and Supply Chain, whose products and services we describe in the
Business units and market positions chapter. Each of them is under the control of its own divisional
headquarters and subdivided into functions, business units or regions for reporting purposes. They
consolidate the internal services that support the entire Group, including Finance, IT, Procurement
and Legal, in Global Business Services (GBS). This allows them to make even more efficient use of
their resources whilst reacting flexibly to the rapidly changing demands of the business and
customers.
Its 3 main competitors would be FEDEX Corporation, UNITED PARCEL SERVICE, INC. , TNT
Express N.V.
They are currently following their 2020 strategy by focusing on their core business logistics with

T-Mobile Executive Summary
T–Mobile
IT 396–44 Management Information Systems
Final Project Deliverable – Part I
Group Members: Sameer Khatri & Fnu Tasrifa
Monroe College
Professor A. Villegas
March 12, 2017 Table of Contents
Executive Summary
Description of The Company
Project Description
Description of the Areas to be Investigated and Evaluated
i. Information Systems ii. Technical Information iii. Business Information iv. The Information
System and the Business Model
v. The Information System and Competition
Summary of the Findings
Recommendations/Suggestions
Appendix
References
Executive Summary
We are undergraduate students in the course IT 396–44 Management Information Systems at
Monroe College. Professor Asteria Villegas is the instructor for ... Show more content on
Helpwriting.net ...
However, this project's main focus is on the Customer Relation Management (CRM) System of T–
Mobile, which is QuikView.
QuikView is T–Mobile's primary customer care application used by both company customer care
representatives and authorized third–party T–Mobile dealers to provide various customer services.
According to a report, "the QuikView application reduced the annual average call length by 8 to 10
seconds when compared to its predecessors. It completely eliminated more than 16,000 calls from
third–party vendors per month by allowing them to complete more operations without customer care
assistance. T–Mobile executives estimate the app paid for itself through these savings in less than 2
years" (Baggett, 2015).
Universal Mind designed and developed QuikView to help representatives access customers account
information more efficiently, answer their questions, and sell the right products and services as per
their needs. "It was designed to unite customer, product, and service information from T–Mobile's

legacy applications in onscreen. They created a stable, extensible enterprise–class application so that
T–Mobile could rapidly update functionality for new products and promotions" (Baggett,

Informative Speech About Photoshop
Thesis: Photoshop is the most important tool that has recently changed how we see things, how we
think, and how we feel.
"Photoshop was created in 1988 by Thomas and John Knoll, since then Adobe bought The
program". The program Photoshop is used everyday by people around the world, people make
memes,and edit photos.
Photoshop is a very important tool
Memes are very popular that are used for humorous reasons II. Some People view Photoshop as bad
Media use photoshop for bad reasons
Bullies take advantage of photoshop and make fun of people III. Photoshop has done wonders to our
society it has changed how we look and how we want to look. For Example if you are 50 and you
want to look in your 30s it's possible through photoshop IV. Conclusion: Photoshop is a powerful
tool that can be used for good or bad reasons. It can also be used for humorous reasons which is
very popular thing called memes.
Photoshop Is the most important program that has recently changed society on how we see things,
and how we think. It has given us the abilities to change how we want to look with just a program
that has tools to do so. "Photoshop was created in 1988 by Thomas and John Knoll, since then
Adobe bought The program"(Adobe photoshop). The program Photoshop is used everyday by
people around the world, people make memes,and edit photos.
Photoshop is a powerful program that has a bunch of tools. Each tool has their own purpose of being
used. The tools can help make the image

Airborne Express
Exhibit: Five Forces Outline
1. Barriers to Entry–Medium to High for the following reasons: a) Economies of scale–the top three
carriers (Federal Express, UPS, and Airborne Express) serve slightly more than 85% of the domestic
express mail market. All three carriers deliver a high volume of packages, and thus, are able to
spread fixed costs over more units. Also, each carrier has integrated technological systems that
improved operational efficiency. In addition, intensive training programs of employees increase
service and delivery efficiency. b) Extremely large capital requirements are necessary to enter the
market. Hub facilities at airports (e.g. FedEx's hub near Dallas cost $250 million); capital
expenditures for ... Show more content on Helpwriting.net ...
However, such avenues of delivery limit the customer's presentation options (cannot bind business
reports / "deliverables"). Also, the customer cannot transport a non–paper package (e.g. a book, a
desk) via this delivery system. b) Regular mail only cost 32 cents for letters. The post office is also
very convenient. However, in regards to packages, the post office is very poor in quality service and
efficiency (cannot track packages efficiently and has an on–time delivery record much worse than
commercial carriers) 3. Bargaining Power of Suppliers–Medium for the following reasons: a) Postal
materials–numerous suppliers of necessary postal and packaging materials. Switching costs are not
high. The postal materials suppliers have low bargaining power. b) Software programs combined
with extensive customized programming updates / additions. The software and software
customization industries both have numerous suppliers. However, given the complexity and
uniqueness of such an information network, there are probably only a limited number of software
and customization companies that can provide a carrier with a high quality system that is capable of
smoothly integrating all the operation and customer service divisions. Furthermore, the switching
costs have the potential to be extremely high because such a transfer could disrupt communication
between the divisions, leading to poor quality service. In addition, the company would

T-Mobile and AT&T Merger Essay
For months, the prospect of a T–Mobile and AT&T merger has become more public. The prolonged
merger discussion has left the public wondering if the acquisition will allow AT&T to completely
rule the telecommunications market, leaving Verizon and Sprint in the dust. Mobile subscribers have
been left unsure by the shocking announcement, wondering how their pockets and cellular services
will be affected. With lawsuits being filed by both the Department of Justice and Sprint, the future
of the acquisition is unclear. AT&T stands by its history of fair dealing, publishing the following in
its Code of Ethics:
AT&T does not seek competitive advantages through illegal or unethical business practices,
meaning that no employee, officer, or director ... Show more content on Helpwriting.net ...
The fear of the same monopolistic effect has increased due to the media's recent reports that
announced AT&T's plans to acquire T–Mobile. AT&T publicly revealed on March 27 that it had
agreed to buy T–Mobile USA from Deutsche Telekom for $39 billion (Sorkin, 2011). AT&T
currently ranks second in the industry, with Verizon falling in first, T–Mobile in third, and Sprint in
fourth. Considered as one of the largest telecom mergers, the deal would leave Verizon and Sprint
lagging behind based on the number of subscribers, pushing the companies into lower ranking
positions within the market. Currently, AT&T and Verizon account for a large percentage of the
market, but it is possible that soon AT&T will advantageously gain a subscriber base twice that of
Verizon. It is likely that AT&T would gain 130 million subscribers from merging with T–Mobile
("AT&T and T–Mobile", 2011). Purchasing T–Mobile and gaining a large subscriber base would be
unethical on AT&T's behalf because the company's size could stifle innovation and competition
within the telecommunications market, something that antitrust laws do not condone. This is bad
news for consumers who would be faced to deal with the after effects of the merger, such as fewer
telecom choices, higher prices, and lower quality products to fit their mobile wireless needs. The
approval of this

Matav Strategic Essay
What is Matav's Strategy? Has it been successful?
Matav restructure into four business area: business services, residential services, Internet and
mobile. The mid–term strategic plan of Matav is: expansion in Hungary; regional penetration;
organic growth in existing product lines. Business units operate separate management teams,
allowing each unit to focus on their areas of enterprise. They develop mobile services to attract
customers in order to pick their product over competitors. Also, Matav was keen to expand through
the Balkan region and southeastern regions of Europe such as Bulgaria, Romania, Serbia, due to its
well performance in getting the controlling interest of MakTel. Their second target is Montenegro
Telecom because ... Show more content on Helpwriting.net ...
From year 1990 to 1997, the company shortened a waiting list of 600,000 people to 0, whom just
asked for fixed telephone line.
Does Matav's international expansion plans make sense? Why?
YES
Rational expansion experience with the success of MakTel made Matav as a local expertise in
Southern Europe: "Matav transferred its knowledge of a financial control system, professional
regulatory management and tariff packages to rebalance fixed line fees". Maktel increased the
number of fixed lines by 21 percent from 2000 to 2003 and mobile subscribers were five times
higher in 2003 than in 2000. MakTel's performance was a possibility to show Deutsche Telecom that
Matav was capable. After result of MakTel, Deutsche Telecom offers it capital and other financial
support and treats Matav like a Central/Eastern European hub. An unsaturated market in fixed line
and mobile business made Montenegro a place worth to be acquiring. Also, Macedonian experience
helped Matav get into the Balkans become a lot more international.
If you were a member of the strategy group, what would you recommend as a mid–term strategy to
Andras Balogh?
Matav will achieve continuous growth while remaining an integrated telecommunication company.
Market need to subdivide into segments, but company need to operate as a whole.
Need to seek for unsaturated markets in and out of Hungary. Maybe in Hungary, It is hard to find
out unsaturated markets no matter in fixed line, mobile phone or

Airborne Express : Case Study
1.How and why has the express mail industry structure evolved in recent years? How have the
changes affected small competitors?
The US express mail industry is highly consolidated. 85% of the market is served by 3 service
providers. There are six second tier players who serve the remaining 15%. FedEx and UPS lead the
industry in services and innovation. The following trends have been observed in this Industry.
Services: A host of services are provided to suit the needs to different businesses. Overnight
shipping and next–morning delivery are most popular amongst other services like next–afternoon
delivery and second day service. Same–day and early–next morning services are even costlier.
Shipment volumes have risen over the decade ... Show more content on Helpwriting.net ...
As such there is no brand loyalty, however all the major players are know for their reliability and for
a new entrant to establish the same will take a lot of time. There won't be any cost advantage factor
as the hub–and–spoke model, used in this industry, can be implemented by new entrants. Economies
of scale will not be in favor of the new competitor as the initial volume would be low. Switching
costs are not high in this industry.
Rivalry among established companies: This industry is highly consolidated with only 3 major
players – somewhat an oligopoly. The industry is also characterized by numerous price wars
between the 2 giants, namely, UPS and FedEx. Rest of the companies generally follow the trends set
by these two firms or fall out. The exit barriers to this industry are high. This is due to the
investments in hubs, vans, jets and other capital extensive infrastructure.
Bargaining power of buyers: Businesses and individuals all fall under the customer's category for
this industry. Big customers do get volume discounts and can negotiate prices with sales
representatives. However smaller customers have to take what is being offered to them. The only
say they have is that they can switch between the players, but due to intense competition, the prices
offered are generally the same across the service band.
Bargaining power of suppliers: The inputs to this industry are fuel, planes, vans, customs & permits
etc. the companies do liaison

Effects Of The Financial Crisis Of Deutsche Bank 's...
7. Effects of the financial crisis Deutsche bank's involvement with collateralized debt obligations
and residential mortgage–backed securities contributed greatly to the housing bubble that burst in
2008 thus helping launch the great recession. Even though the residential mortgage–backed
securities were only trading in the United States our local economy here is extremely influential all
over the world because of globalization, and the interrelations of the world's economy. The
recession created here by the housing bubble bursting helped to create a global recession. 8.
Regulation Most financial institutions do not hold themselves accountable. However, they do fall
under the regulation of governing bodies. In the United States we have the US securities and
exchange commission (SEC) that regulates trading of commodities and securities that are exchanged
on an open market. In April 2010 the SEC proposed revisions to the application of asset–backed
securities (CDO and RMBS). A few of the most important implementations are that the issuer is
required to file on the SEC website a computer program that provides investors "with a tool to
analyze information about specific loans within the pool of assets. This computer program would
show the effect of the so–called "waterfall" so investors can analyze how the borrowers' loan
payments are distributed to investors in the ABS, how losses or lack of payment on those loans will
be divided among the investors, and when administrative

The Problems Of Deutsche Bank
The Problems Deutsche Bank is facing:
Global capital markets are being pressured by the travails of Deutsche Bank, one of Europe's largest
investment banks, and there is
yet no clarity on when the coast will clear. The bank's stock has plunged to all–time lows as
concerns about liquidity arose for a
firm considered systemically important. The fear is that the German bank could fail and spark a
domino effect that would harm the
global banking system. This worry is heightened as German Chancellor Angela Merkel's
administration has rejected any bail–out plan.
Problems which have been facing by the bank as follows:
Huge fine of $14 billion faced by the Bank, prompting fear of a new financial crisis by US
regulatory body:
Deutsche Bank, Germany's largest bank, is facing its biggest crisis since the global financial
meltdown in 2008. US regulators were
seeking to fine the company $14 billion – not just a large sum of money but actually enough to
fundamentally threaten the viability
of the bank. And that was only the latest in a series of setbacks that have cost the company's stock
more than half its value over the
past year.
A year ago, the company announced plans to lay off 35,000 people shortly after announcing a $7
billion quarterly loss. In November,
the bank agreed to pay a $258 million fine for violating US sanctions laws. In June it failed a US
regulatory stress test" designed to

predict whether it would survive a major economic downturn. And now Deutsche Bank

Dhl Strategic Management Essay
Strategic Management
Dr Andrew Jenkins
Individual Assignment: Report
2011
2012
Samuel TOURE U0967831
University of Huddserfield
5/12/2011
Strategic Management
Dr Andrew Jenkins
Individual Assignment: Report
2011
2012
Samuel TOURE U0967831
University of Huddserfield
5/12/2011
Executive Summary
In this strategic management assignment, we will see how organization achieve and sustain
competitive advantage. As the global leader of the international express and logistics industry, we
will study how DHL has gained and achieved in sustaining its position in the logistics sector. To do
so, the report will be cut in two parts. Firstly, an introduction will present, explain the subject and
then expose ... Show more content on Helpwriting.net ...
There are two different types of competitive advantage: low cost and differentiation. We will
develop them in this part I.
But Firstly, we will start this part by talking about the importance of a deep analysis of the industry's
structure. A deep knowledge of the industry the company is in, is extremely important. The industry
structure is unique and varies from industry to industry of course. It will determine the level of
competitiveness and attraction of the industry. With the Five Forces model (Porter) and PESTEL
(Political, Economic, Social, Technological, Environmental, Legal) analysis, the organization will

get a better understanding of the market will allow you to know the requirements for the possible
creation of sustainable competitive advantages and take the right strategic decisions. According to
Porter, to create an efficient competitive strategy, it is important to understand the rules of
competition that determine market attractiveness.
In the five forces model by Porter, four forces will influence the fifth one (see the model on the
right). The bargaining power of suppliers, the bargaining power of customers, the threat of substitute
products and the threat of new entrants will influence the fifth force: the level of competition in the
industry (S.Clegg, C.Carter, M.Kornberger, & J.Scheitzer, 2011).
To gain or keep a competitive

Airborne Express: Harvard Business School case.
Q1) What is the industry attractiveness like in 1997? Has it changed in recent years?
Q2) Does Airborne Express have a competitive advantage? Is it sustainable?
Q3) What recommendations will you give Airborne Express?
–––––––––––––––ESSAY START ––––––––––––––––––
Industry Attractiveness in 1997
The industry is defined as the Domestic US Express Mail industry. This includes overnight and
second day delivery. In order to assess the attractiveness of the industry, a Porters' Five Forces
analysis has been conducted as follows.
Rivalry
The industry consists of three major players and six second–tier players. There is intense
competition between the players as shown by the price wars between UPS and Federal Express.
Although the market is ... Show more content on Helpwriting.net ...
However, the power of employees has grown considerably since the early 1990s. Even though UPS
was a manager owned private firm, the employees went on strike in 1997 and successfully obtained
wage rises and other benefits. Federal Express handed out $20 Million worth of bonuses at the same
time to thank their employees as well as make sure that they did not consider similar actions. This
shows that employee power has increased in recent times leading to lower industry attractiveness.
Customers
Since the early 1990s, the players in the market have copied each other's innovations and this has
led to very little differentiation of products in the market. Customers in this industry are very price
sensitive and little differentiation allows them to shop around for the best deal. In businesses, there
was also a trend towards contracts with multiple suppliers and this further increased customer
power. These factors combined have led to lower industry attractiveness since 1990.
Substitutes

In 1990, email was not a viable substitute as it was still a part of the research network and not
commercially available. The only substitute was standard mail and facsimile. Therefore, in recent
years, attractiveness has lowered due to the introduction of another substitute.
New Entrants
It would be more difficult for a new entrant to enter in 1997 than it would have been in 1990 as the
current incumbents have had 5–7 more years of benefit

The Organization 's General Techniques
Poor initiative The group which are in pioneers of CRM endeavors are generally utilitarian heads
who frequently don 't have enough vital arrangement or viewpoint experience of CRM. They are
entirely being measured by particular exercises inside of their capacities. While the principle center
ought to be on the organization 's general techniques. One other component is that the greater part of
CRM system are actualized anticipated base on general specialized prerequisites center rather than
business need center. As notice prior that CRM is key process that aides organizations in
comprehension client needs. Along these lines, organizations can enhance their procedures to give
these requirements to their client (Oracle, 2006). 2.4.3 Insufficient assistance from CRM sellers
CRM sellers are the ones who give the new apparatuses to associations. More often than not they
just brought up those CRM viewpoint which are included in the item instead of spotlight on primary
imperative elements of CRM in parcel of business zones. There are a few merchants who might
persuade the client by executing CRM framework, than the client can take care of the considerable
number of issues which are confronting by them as of now. 3. Germany Germany is the world most
acclaimed second crowded country and Europe 's biggest economy .Germany nation itself is
extremely solid position in its locale regarding efficient, political and in protection association.
German economy is the fifth biggest

The Major External Factors Of Deutsche Bank
In this essay will be examined three of the major external factors with which organizations have to
face everytime and ,accordingly, these determine how it is shaped their HR agenda. It is a well–
known fact that a company for its economic processes and to achieve its aims has to adapt itself
assiduously to the changing conditions of the environment in which acts. The external contexts that
will be evaluated in this paper are the economic, the political and the technological. First of all, this
paper will start suggesting a definition of HR agenda and a general explanation of the meaning of
external factors. Secondly, will be described the three main factors selected. In addition, for every
factor will be given examples to clarify these concepts related to Deutsche Bank. Then the work will
be concluded with a recapitulation of the main points and the necessity for a company to face
always with new challenges in a changing world. With HR Agenda are indicated the strategies and
the objectives that an organization proposes. In this way, the common purpose between companies
is to obtain the most advantageous position. To put it simply, the main priority of a strategy is to
enable an organization to achieve competitive advantage with its unique capabilities by focusing on
the present and future direction of the organization (Bratton and Gold 2007). External factors are all
influences outside the company which have an impact on its business. As it was

Airborne Express Case Study 1
Executive summary
Airborne Express is the third largest and fastest growing international air express delivery company
in America. It held roughly 16% of the domestic express mail market by 1997. It provides time–
sensitive delivery of documents, letters, small packages, and freight in the United States and
internationally. The company has several advantages over its rivals, such as it provides delivery
services at a lower cost of up to 20% over FedEx and UPS; it operates the nation's only privately
owned foreign trade zone in Wilmington; it is more flexible and provides more customer–tailored
services. It charges lower price but still much guarantee delivery dates (not offered by the US Postal
Service).
A general acceleration in the ... Show more content on Helpwriting.net ...
Competition: the US domestic express mail market is somewhat in an oligopoly status. The
competition among the big three is quite fierce. Yet normally FedEx and UPS lead the market. The
six other second–tier players do not have any threats to the three major players.
The US Postal Service served much of the rest of the market. However, it has a limited popularity
just among residential customers because it is inefficient in package tracking and has a much worse
on–time delivery record. It has a legal monopoly for first–class letters. But the company is
prohibited by law from offering volume discounts to customers.
DHL and TNT focus on the international market and trans–border shipments. DHL offer hard–to–
reach service since it has hubs in many other different places in the world. It has never invested
heavily in domestic market. TNT focuses its effort on Europe.
BAX Global focuses on heavy cargo. RPS does not offer overnight delivery. It focused on two–day
delivery via a ground network. It is known for its efficient ground transportation and its
sophisticated information technology.
The traditional express industry is threatened by facsimile and electronic mails, which have zero
cost. Competition between FedEx and UPS has caused a lower price and more innovations. The
industry is quite consolidated and has a very high barrier to

Essay Josef Ackermann leadership style
Portfolio Essay: Final Draft
Josef Ackermann (Deutsche Bank/Germany)
Using Darling and Leffel's (2010) framework, this essay will evaluate on how Josef Ackermann
demonstrated his leadership style as a Swiss banker, the former Chief Executive Officer (CEO) of
Deutsche Bank and Chairman of Zurich Insurance.
As defined by Peter Northouse (2001), leadership is a process, in which an individual influences a
group to achieve a common goal. And to achieve that goal, a visionary leader should put forth much
effort to critically apply his leadership skills and knowledge. In general, leadership is more than
management. To be successful, a leader has to be strategic, show motivation and innovation, and
should be flexible and focused ... Show more content on Helpwriting.net ...
One of his biggest goals was turning Deutsche Bank into one of the world's top three advisers on
mergers and acquisitions and returning its status to the top ten in market value (Guyon , 2004).
As a Director–level leader, Josef Ackermann has been well regarded and recognised by many as a
successful and effective manager and leader, shifting the style of management from a conventional
mode to one that focused on the needs of shareholders and on international expansion (Mitchell,
2010). According to Lussier and Achua (2010), leaders such as Ackermann are able to take swift and
decisive action, even in the most difficult situations, and take calculated risks while persevering in
the face of failure. Strong communication skills, self–confidence, the ability to manage others and
willingness to embrace change also characterize a successful leader.
Ackermann has also been a member of the influential Washington–based financial advisory body,
the Group of Thirty and also served on other company boards, including Bayer AG, Deutsche
Lufthansa AG, Linde, Mannesman, and Siemens AG. Ackermann changed the distribution of power
within Deutsche Bank, resulting in criticism from traditionalists and praise from those who shared
his global focus, allowing him to become the most powerful man in Germany's financial industry
(Loades–Carter, 2005). Ackermann successful steered his bank through the 2008 global financial
crisis. Quoted in his speech before the Atlantic Council, 'Germany will

Marketing Strategy Of Sprint And T Mobile
Sprint and T–Mobile are both owned both majority owned by large international
telecommunications groups. Sprint is majority owned by SoftBank in Japan, and T–Mobile is
majority owned by Deutsche Telekom of Germany (Gelles & De La Merced, 5 Jun 2014). The
decision to end talks to merge Sprint and T–Mobile companies was a tough decision for Masayoshi
Son. Son is a billionaire who controls SoftBank as president and chief executive officer, is an
entrepreneur who reshaped Japan's wireless industry, and has goals of reshaping wireless industry in
the United States. Sprint and T–Mobile are the third and fourth largest wireless carriers in the
United States. Using the vision by Mr. Son to combine the companies would greatly increase his
ability to compete with AT&T and Verizon Wireless for customers. If Mr. Son was to make such a
significant decision for his company to merge and purchase T–Moble and create a merger, he should
consider the Vroom–Yetton model's seven questions to help guide him with his decision making
style. Is the quality of the decision important? In the case of the Sprint and T–Mobile merging the
decision is very important to Mr. Son and Sprint. If the merger is to go through it would give Sprint
and additional 50 million customers, and potential give Sprint the opportunity to compete with
Verizon and AT&T. The answer is yes. Do I have sufficient information to make a high quality
decision? Mr. Son being a successful entrepreneur has the expertise and

Factors For Economic Growth Of West Germany

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