E-Mail Basics


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This workshop is designed to teach the fundamentals of e-mail using Yahoo Mail - currently the largest supplier of free e-mails in the world. It is assumed that, at the beginning of this presentation, the student has setup an account.

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E-Mail Basics

  1. 1. E-mail Basics By Richard Merino & Keith McVean
  2. 2. <ul><li>Has anybody used e-mail before? </li></ul><ul><li>Is there anything in particular you are hoping to learn? </li></ul>
  3. 3. <ul><li>Today we’re going to cover: </li></ul><ul><li>What is e-mail </li></ul><ul><li>Where can you get an e-mail address </li></ul><ul><li>How to read e-mail </li></ul><ul><li>How to send e-mail </li></ul><ul><li>What are the different types of e-mail </li></ul><ul><li>How to use an address book </li></ul><ul><li>Junk mail (a.k.a. spam) </li></ul><ul><li>Security issues </li></ul><ul><li>Etiquette </li></ul><ul><li>Feedback (Don’t forget to give us feedback!) </li></ul>
  4. 4. Yahoo Mail <ul><li>The training purposes today we have signed up everybody for a free Yahoo mail account </li></ul><ul><li>This was done to provide common ground for everybody to learn the basics of e-mail </li></ul><ul><li>The basic concepts that will be covered for Yahoo mail will be the same for any e-mail client or service </li></ul><ul><li>You are not obligated in any way to use the Yahoo e-mail account after today all though you’re more than welcome to </li></ul>
  5. 5. Warning! <ul><li>These instructions are going to cover the current Yahoo Mail (currently the largest free e-mail provider) </li></ul><ul><li>Over time this service will change in appearance and functionality </li></ul><ul><li>Your screen may look different at home than what the screens look like in these screen shots </li></ul><ul><li>The concepts taught in this workshop can be applied to any e-mail program or service </li></ul>
  6. 6. What is E-mail? <ul><li>E-mail is a message that you send via the Internet from one person to another that usually arrives in minutes if not seconds </li></ul><ul><li>E-mail can also include pictures, sounds, and other types of files which you can add onto an e-mail known as an attachment </li></ul><ul><li>If you have Internet access there is no further cost to using e-mail </li></ul><ul><li>All e-mail has a sender (“from”) and a receiver (“to”) </li></ul><ul><li>Senders and receivers need an e-mail address that has a username (1.) , an at symbol (2.) , and a domain (3.) </li></ul>[email_address] 1. 2. 3.
  7. 7. Two Examples of E-mails
  8. 8. Junk Mail (A.K.A. Spam) <ul><li>Unsolicited e-mail (i.e. junk mail) that tries to sell you something is called spam </li></ul><ul><li>Spammers typically get your e-mail address from free services or software the require you to register with your e-mail address </li></ul><ul><li>To avoid spam be careful whom you provide your e-mail address to </li></ul><ul><li>Always delete junk mail before opening it – never open it </li></ul>
  9. 9. Different Formats of E-mail <ul><li>E-mail comes in one of two formats – plain text or HTML </li></ul><ul><li>HTML can have pictures, music, or anything else embedded in the body while plain text can only have text </li></ul><ul><li>Regardless of format any type of file can be attached </li></ul><ul><li>Be aware that not everybody can read HTML formatted e-mails all though all most all e-mails today are HTML formatted </li></ul>Plain Text HTML
  10. 10. <ul><li>Internet Service Providers (ISPs) typically include a free e-mail address with your service </li></ul><ul><li>There are many free services that will provide e-mail service. The three most popular free e-mail providers are 1 (in order of popularity): </li></ul><ul><ul><li>Yahoo http://mail.yahoo.com </li></ul></ul><ul><ul><li>Hotmail (Microsoft) http://www.hotmail.com </li></ul></ul><ul><ul><li>Gmail (Google) http://www.gmail.com </li></ul></ul>1. http://www.hitwise.com/datacenter/rankings.php Note : If you switch ISPs any e-mail addresses you get with your ISP is lost. This is why some people prefer to use free e-mail services such as Hotmail instead of the e-mail provided by their ISP
  11. 11. How To Check Your E-mail <ul><li>Visit mail.yahoo.com </li></ul><ul><li>Enter: </li></ul><ul><ul><li>Username (your Yahoo ID in this case) </li></ul></ul><ul><ul><li>Password </li></ul></ul><ul><ul><li>Click “Sign In” </li></ul></ul><ul><li>This will bring you to this screen </li></ul>1. 2. 3.
  12. 12. How To Read E-mail <ul><li>To read your e-mail: </li></ul><ul><ul><li>Click the inbox </li></ul></ul><ul><ul><li>Click on the bolded text of the e-mail you wish to read </li></ul></ul><ul><ul><li>Read your e-mail </li></ul></ul>1. 2. 3.
  13. 13. Received E-mail <ul><li>When you get an e-mail you have several options </li></ul><ul><ul><li>Reply to it </li></ul></ul><ul><ul><li>Forward it (i.e. send a copy to somebody else) </li></ul></ul><ul><ul><li>Get rid of it (delete it) </li></ul></ul><ul><ul><li>Mark it as spam (i.e. junk mail) </li></ul></ul>1. 2. 3. 4.
  14. 14. Reply To An E-mail <ul><li>To reply to a message you are reading is a three step process: </li></ul><ul><ul><li>Click the reply button </li></ul></ul><ul><ul><li>Type your response </li></ul></ul><ul><ul><li>Click the send button </li></ul></ul>1. 2. 3.
  15. 15. Forward An E-mail <ul><li>To forward any e-mail is a </li></ul><ul><ul><li>Select the e-mail you want to forward </li></ul></ul><ul><ul><li>Click on the forward button </li></ul></ul><ul><ul><li>Enter the e-mail address you want to forward the e-mail to </li></ul></ul><ul><ul><li>Click send </li></ul></ul>1. 2. Note : If you want to forward an e-mail to more than one person put a comma in between the e-mail addresses. For example: abc@abc.com, 123@abc.com 3. 4.
  16. 16. Delete An E-mail <ul><li>There are a lot of reasons you may not want to keep an e-mail any more (i.e. you’ve read it, it wasn’t important, etc.) </li></ul><ul><li>To delete any e-mail: </li></ul><ul><ul><li>Select the e-mail you want to delete </li></ul></ul><ul><ul><li>Click delete </li></ul></ul><ul><li>Deleted e-mails go to your trash bin where they will stay there for a time before being deleted permanently (similar to your recycle bin in Windows) </li></ul>1. 2.
  17. 17. Mark An E-mail Spam <ul><li>Marking an e-mail spam permanently deletes the junk e-mail and flags anything from that same person as possible junk </li></ul><ul><li>To mark any e-mail spam: </li></ul><ul><ul><li>Select the e-mail you suspect is spam </li></ul></ul><ul><ul><li>Click on the spam button </li></ul></ul>1. 2.
  18. 18. How To Send E-mail (1/2) <ul><li>To send an e-mail: </li></ul><ul><ul><li>Click New E-mail </li></ul></ul><ul><ul><li>Enter the e-mail address you want to send the e-mail to </li></ul></ul><ul><ul><li>Enter a short, descriptive subject for your e-mail </li></ul></ul><ul><ul><li>Enter your message </li></ul></ul><ul><ul><li>Click send </li></ul></ul><ul><li>Typically a copy of anything you send will be saved in the “send” folder </li></ul>Note : The rest of the screen shots are on the next page! 1.
  19. 19. How To Send E-mail (2/2) <ul><li>Try sending yourself an e-mail! </li></ul>2. 3. 4. 5. Click Send
  20. 20. How To Use An Address Book <ul><li>An address book is where you store contact information like e-mail addresses of people you want to contact later </li></ul><ul><li>There are several ways to add somebody to your address book: </li></ul><ul><ul><li>Add somebody who’s sent you an e-mail </li></ul></ul><ul><ul><li>Add an e-mail address as you’re e-mailing </li></ul></ul><ul><ul><li>Adding directly into the address book </li></ul></ul>
  21. 21. Add Somebody Who’s Sent You An E-mail <ul><li>To add the contact information to your address book of some- body that has sent you an e-mail: </li></ul><ul><ul><li>Click Add </li></ul></ul><ul><ul><li>Enter the contact’s information </li></ul></ul><ul><ul><li>Click Save </li></ul></ul>Note : You can use your address book to store more than e-mail addresses. Mailing address, phone numbers, birthdays, etc. can all be stored 3. 2. 1.
  22. 22. Add An E-mail Address As You’re E-mailing <ul><li>To add an e-mail address you’re e-mailing: </li></ul><ul><ul><li>Type and send your message </li></ul></ul><ul><ul><li>Add any additional contact information you want to store </li></ul></ul><ul><ul><li>Click Ok </li></ul></ul>1. 2. 3.
  23. 23. Adding Directly Into The Address Book <ul><li>To add directly into the address book: </li></ul><ul><ul><li>Click Contacts </li></ul></ul><ul><ul><li>Click Add Contact </li></ul></ul><ul><ul><li>Enter the contact information </li></ul></ul><ul><ul><li>Click Save </li></ul></ul>1. 2. 3. 4.
  24. 24. Using Your Address Book <ul><li>Using your address book: </li></ul><ul><ul><li>Click The To Field </li></ul></ul><ul><ul><li>Select the person you want to e-mail </li></ul></ul><ul><ul><li>Click Ok </li></ul></ul>1. 2. 3.
  25. 25. Security Issues <ul><li>Only open e-mail from sources you know and trust </li></ul><ul><li>Be extra cautious with opening attachments, even from sources you do trust, as they may contain viruses </li></ul><ul><li>Sometimes criminals will attempt to trick you into giving either money or personal information (i.e. name, bank account, PIN number, etc.) </li></ul>
  26. 26. Etiquette <ul><li>Always provide a short, accurate subject </li></ul><ul><li>Don’t necessarily forward jokes or chain e-mails to all your friends </li></ul><ul><li>Keep in mind that who you send your e-mail to may not be the only person who sees it (i.e. they can forward it on to people) </li></ul><ul><li>Generally sending racist, discriminatory, or sexually explicit e-mails may not be a good idea </li></ul>
  27. 27. Your E-mail Yahoo E-mail Username Password E-mail Address