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Improving Teaching and Learning:
Using Rubrics to Measure Information
            Literacy Skills

          QQML Conference
              2012

               Kathy Crowe
     Associate Dean for Public Services
Information literacy program
• Long history of
  commitment to
  information literacy
• Two positions devoted
  to information literacy
• 650 classes 2010-11
• Online tutorial since
  2000
• Information literacy
  game 2008
Information literacy in the curriculum
                at UNCG
• Librarians serve on UNCG Faculty Senate
  committees
• Information literacy included in one of core
  General Education learning goals:
  – Foundational skills: “Think critically, communicate
    effectively, and develop appropriate fundamental
    skills in quantitative and information literacies.”
Information literacy assessment

• Established student learning outcomes 2009
• Experimented with a variety of methods – pre
  and post tests, clickers, one minute papers,
  worksheets
• Administered iSkills test Spring 2010
Assessment study

• Communication Studies (CST 300)
• Four semester study
  – Pilot Spring 2009
  – Fall 2009 & Spring 2010
  – Added inter-raters Spring 2011
CST 300
• CST 300 (Communication Theory) required of
  all CST majors
• Students required to write 8-10 pp paper
  using primary research articles
• Long history of collaboration with the Library
  – Students attend library instruction session
  – Librarian prepares Lib Guide
  – Student complete worksheet
CST 300 worksheet
•   Identify theory and context
•   Identify keywords and Boolean search
•   Identify 1 book or chapter
•   Identify 3 primary source articles
•   Use APA citation style
Five questions (Gilchrist and Zald) ACRL Information
          Literacy Assessment Immersion

                                  What do you want the
     1. Outcome
                                  student to be able to do?

                                  What does the student need
     2. Curriculum                to know in order to do this
                                  well?

                                  What type of instruction will
     3. Pedagogy
                                  best enable the learning?

                                  How will the student
     4.   Assessment
                                  demonstrate the learning?

                                  How will I know the student
     5. Criteria for evaluation
                                  has done this well?
Information literacy outcomes
• Students construct a search strategy using
  appropriate vocabulary and Boolean operators
  in order to search for information effectively
• Students distinguish primary source journal
  articles in order to gather appropriate
  resources for a research paper
• Students apply an established citation style in
  order to document the sources they use
  appropriately.
Course outcome for information
               literacy
• Apply a working knowledge of information
  literacy as a tool for scholarship in
  communication studies including APA style for
  professional writing , library search techniques
  and use of primary sources (journal articles
  and other research publications)
CST Department learning outcome
• 4. Engage communication scholarship using
  appropriate theory and research methods.

    4.1 Complete an independent research project that
    applies appropriate theory and methodology to a
    communication problem.
Curriculum and Pedagogy
• Students attended class   • Using encyclopedias and
  session by a librarian      texts to help choose
• Completed worksheet         relevant vocabulary
  (revised to match         • Using Boolean operators
  outcomes)                 • Library catalog
                            • Selecting and using
                              databases
                            • Scholarly vs. popular
                              articles
                            • Primary source articles
                            • Communication Studies
                              journals
                            • APA handout
Assessment
• Developed a rubric to
  score library worksheet
Outcome #1 (CST 300)
Students construct a search strategy using appropriate vocabulary and Boolean operators in
order to search for information effectively.


                               Criteria: Uses two variables in search
                                         strategy with “and” operator


                                           Uses two topic-related variables with
           (3) Excellent                   “and” operator appropriately

                                           Uses two variables but 1 term
           (2) Good                        doesn’t match topic or uses “and”
                                           operator inappropriately

                                           Uses one topic-related variable and
           (1) Acceptable                  doesn’t use “and” appropriately

                                           Missing variables and terms don’t
           (0) Needs Improvement           match topic. Doesn’t use “and”
                                           operator
Outcome #2
Students distinguish primary source research material in order to gather appropriate resources
for a research paper.


             Criteria: Student selects          Appropriate             Includes theory
                       primary source           journals or books       and context in
                       research material                                material

                                                All items from
                        All items are primary   Communication/Allied    Theory and context in
  (3) Excellent         source research                                 all items
                                                journals or scholarly
                                                books
                                                2 items from
                        Two items are primary   Communication/Allied    Theory and context in
  (2) Good              source material         journals or scholarly   2 items
                                                books
                                                1 item from
                        One item is a primary   Communication/Allied    Theory and context in
  (1) Acceptable        source                  journals or scholarly   1 item
                                                books
                                                No items from
                                                                        Does not include
  (0) Needs             No items are primary    Communication/Allied
                                                                        theory in context in
  Improvement           research                journals or scholarly
                                                                        any items.
                                                books
Outcome #3
Students apply an established citation style in order to document the sources they use
appropriately.


          Criteria – APA format: Student includes all components of a
                                 citation in correct order, format and
                                 punctuation in accordance with the
                                 APA style.

                                      Citations include all components with correct order,
     (3) Excellent                    format and punctuation


                                      Citations are missing one of the following:
     (2) Good                                •1 item out of order
                                             •1 punctuation item

                                      Citations are missing one of the following:
                                             •1 component
     (1) Acceptable                          •1 item out of order
                                             •1 punctuation item
                                      Citations are missing two of the following:
                                             •1 component
     (0) Needs Improvement                   •1 item out of order
                                             •1 punctuation item
Results -Skills 2009
                                                 Skills Spring 2009

1.6


1.4


1.2


 1


0.8


0.6


0.4


0.2


 0
      Q1 two variables   Q2 and operator   Q3 theory & context Q4 primary research   Q5 appropriate   Q6 APA
                                                in sources           articles           journals
Results – pilot spring 2009
            Outcomes N= 34
• Outcome 1 search        • 1.10
  strategy

• Outcome 2 appropriate   • 1.36
  sources

• Outcome 3 citation      • .72
  style
Recommendations after pilot
• Fall 2009                      • Spring 2010
   – Require students to take      – Developed tutorial on
     selected chapters of            primary sources in
     Libraries tutorial              Communication Studies
   – Delay instruction session
     so that students have
     more time to think
     about their topics
   – Revise rubric to include
     four levels
   – Score the annotated
     bibliography
Improvement Spring 2009 – Fall 2009
              (n=60)
• Outcome 1 search        • 80.00%
  strategy

• Outcome 2 appropriate   • 35.53%
  sources

• Outcome 3 citation      • 35.34%
  style
Results - skills
Results - outcomes
Conclusions and outcomes
• Pilot provided solid data that students not
  gaining information literacy skills
• One-shot lecture and worksheet not adequate
• APA performance still a challenge
• Closed the loop on assessment
• Enhanced collaboration with teaching faculty
  in CST
Outcomes, cont.
• CST did faculty survey Fall 2010 to improve
  delivery of information literacy skills across their
  curriculum
• As a result crafted 8 information literacy learning
  outcomes for majors
• Added SLO to all syllabi:
   – Apply a working knowledge of information literacy as
     a tool for scholarship in communication studies
     including APA style for professional writing, library
     search techniques, and use of primary sources
     (journal articles and other research publications).
Award!
• Project won the 2012
  Student Learning
  Enhancement Award at
  UNCG!
Challenges
• Devising rubric takes time
• Scoring worksheets takes time (about 7-10
  minutes for each)
• Gaining evidence far outweighs challenges
Questions and comments
Contact information
• Kathy Crowe
• kmcrowe@uncg.edu
• Article in 2010 Library Assessment Conference
  Proceedings
• http://libres.uncg.edu/ir/uncg/f/K_Crowe_Ass
  essment_2010..pdf

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Improving Teaching and Learning: Using Rubrics to Measure Information Literacy Skills

  • 1. Improving Teaching and Learning: Using Rubrics to Measure Information Literacy Skills QQML Conference 2012 Kathy Crowe Associate Dean for Public Services
  • 2. Information literacy program • Long history of commitment to information literacy • Two positions devoted to information literacy • 650 classes 2010-11 • Online tutorial since 2000 • Information literacy game 2008
  • 3. Information literacy in the curriculum at UNCG • Librarians serve on UNCG Faculty Senate committees • Information literacy included in one of core General Education learning goals: – Foundational skills: “Think critically, communicate effectively, and develop appropriate fundamental skills in quantitative and information literacies.”
  • 4. Information literacy assessment • Established student learning outcomes 2009 • Experimented with a variety of methods – pre and post tests, clickers, one minute papers, worksheets • Administered iSkills test Spring 2010
  • 5. Assessment study • Communication Studies (CST 300) • Four semester study – Pilot Spring 2009 – Fall 2009 & Spring 2010 – Added inter-raters Spring 2011
  • 6. CST 300 • CST 300 (Communication Theory) required of all CST majors • Students required to write 8-10 pp paper using primary research articles • Long history of collaboration with the Library – Students attend library instruction session – Librarian prepares Lib Guide – Student complete worksheet
  • 7. CST 300 worksheet • Identify theory and context • Identify keywords and Boolean search • Identify 1 book or chapter • Identify 3 primary source articles • Use APA citation style
  • 8. Five questions (Gilchrist and Zald) ACRL Information Literacy Assessment Immersion What do you want the 1. Outcome student to be able to do? What does the student need 2. Curriculum to know in order to do this well? What type of instruction will 3. Pedagogy best enable the learning? How will the student 4. Assessment demonstrate the learning? How will I know the student 5. Criteria for evaluation has done this well?
  • 9. Information literacy outcomes • Students construct a search strategy using appropriate vocabulary and Boolean operators in order to search for information effectively • Students distinguish primary source journal articles in order to gather appropriate resources for a research paper • Students apply an established citation style in order to document the sources they use appropriately.
  • 10. Course outcome for information literacy • Apply a working knowledge of information literacy as a tool for scholarship in communication studies including APA style for professional writing , library search techniques and use of primary sources (journal articles and other research publications)
  • 11. CST Department learning outcome • 4. Engage communication scholarship using appropriate theory and research methods. 4.1 Complete an independent research project that applies appropriate theory and methodology to a communication problem.
  • 12. Curriculum and Pedagogy • Students attended class • Using encyclopedias and session by a librarian texts to help choose • Completed worksheet relevant vocabulary (revised to match • Using Boolean operators outcomes) • Library catalog • Selecting and using databases • Scholarly vs. popular articles • Primary source articles • Communication Studies journals • APA handout
  • 13. Assessment • Developed a rubric to score library worksheet
  • 14. Outcome #1 (CST 300) Students construct a search strategy using appropriate vocabulary and Boolean operators in order to search for information effectively. Criteria: Uses two variables in search strategy with “and” operator Uses two topic-related variables with (3) Excellent “and” operator appropriately Uses two variables but 1 term (2) Good doesn’t match topic or uses “and” operator inappropriately Uses one topic-related variable and (1) Acceptable doesn’t use “and” appropriately Missing variables and terms don’t (0) Needs Improvement match topic. Doesn’t use “and” operator
  • 15. Outcome #2 Students distinguish primary source research material in order to gather appropriate resources for a research paper. Criteria: Student selects Appropriate Includes theory primary source journals or books and context in research material material All items from All items are primary Communication/Allied Theory and context in (3) Excellent source research all items journals or scholarly books 2 items from Two items are primary Communication/Allied Theory and context in (2) Good source material journals or scholarly 2 items books 1 item from One item is a primary Communication/Allied Theory and context in (1) Acceptable source journals or scholarly 1 item books No items from Does not include (0) Needs No items are primary Communication/Allied theory in context in Improvement research journals or scholarly any items. books
  • 16. Outcome #3 Students apply an established citation style in order to document the sources they use appropriately. Criteria – APA format: Student includes all components of a citation in correct order, format and punctuation in accordance with the APA style. Citations include all components with correct order, (3) Excellent format and punctuation Citations are missing one of the following: (2) Good •1 item out of order •1 punctuation item Citations are missing one of the following: •1 component (1) Acceptable •1 item out of order •1 punctuation item Citations are missing two of the following: •1 component (0) Needs Improvement •1 item out of order •1 punctuation item
  • 17. Results -Skills 2009 Skills Spring 2009 1.6 1.4 1.2 1 0.8 0.6 0.4 0.2 0 Q1 two variables Q2 and operator Q3 theory & context Q4 primary research Q5 appropriate Q6 APA in sources articles journals
  • 18. Results – pilot spring 2009 Outcomes N= 34 • Outcome 1 search • 1.10 strategy • Outcome 2 appropriate • 1.36 sources • Outcome 3 citation • .72 style
  • 19. Recommendations after pilot • Fall 2009 • Spring 2010 – Require students to take – Developed tutorial on selected chapters of primary sources in Libraries tutorial Communication Studies – Delay instruction session so that students have more time to think about their topics – Revise rubric to include four levels – Score the annotated bibliography
  • 20. Improvement Spring 2009 – Fall 2009 (n=60) • Outcome 1 search • 80.00% strategy • Outcome 2 appropriate • 35.53% sources • Outcome 3 citation • 35.34% style
  • 23. Conclusions and outcomes • Pilot provided solid data that students not gaining information literacy skills • One-shot lecture and worksheet not adequate • APA performance still a challenge • Closed the loop on assessment • Enhanced collaboration with teaching faculty in CST
  • 24. Outcomes, cont. • CST did faculty survey Fall 2010 to improve delivery of information literacy skills across their curriculum • As a result crafted 8 information literacy learning outcomes for majors • Added SLO to all syllabi: – Apply a working knowledge of information literacy as a tool for scholarship in communication studies including APA style for professional writing, library search techniques, and use of primary sources (journal articles and other research publications).
  • 25. Award! • Project won the 2012 Student Learning Enhancement Award at UNCG!
  • 26. Challenges • Devising rubric takes time • Scoring worksheets takes time (about 7-10 minutes for each) • Gaining evidence far outweighs challenges
  • 28. Contact information • Kathy Crowe • kmcrowe@uncg.edu • Article in 2010 Library Assessment Conference Proceedings • http://libres.uncg.edu/ir/uncg/f/K_Crowe_Ass essment_2010..pdf