1. KKEVINEVIN E. ME. MABINEABINE, S, SRR..
5726 Warrington Avenue, Philadelphia, PA 19143
(215) 729-0327 ~ Email: Kevinmabine@yahoo.com
BBANQUETANQUET CCAPTAINAPTAIN (M(MANAGERANAGER))
Results-oriented Food Service/Hospitality professional with proven capacity to handle variable functions
necessary in managing a successful Banquet, Restaurant, IRD, Food & Beverage Department. Dynamic
communicator and persuasive speaker, able to forge meaningful associates with clients, colleagues, and
management. Talent to identify the needs of clients and to encourage a risk-free, positive atmosphere to
meet those needs. Knowledgeable of labor cost reduction including simultaneously maintaining efficiency
of station setup. Supported success of events with strong menu planning skills for weddings and business
dinners.
Banquet Operations / Leadership / Service Maintenance / Client Relations / Time Management
Written & Verbal Communication / Professional Development and Training / Menu Planning/
Retail Management/ Beverage Inventory/ In Room dining/ Restaurant Experienced/
Sales Knowledgeable / Opening Experience
Technical competencies: Excel, Microsoft Word, Micros, Delphi
PPROFESSIONALROFESSIONAL EEXPERIENCEXPERIENCE
Significant Accomplishments
 Effectively steered broad-scope areas of Banquet Department operations for high-end Hawaii
resort, including coordinating and overseeing wide range of special events.
 Successfully spearheaded Ritz-Carlton Banquet Department that initially held an overall ranking of
#39 but rose to #4 throughout the company, the best score of all our properties on the east coast.
 Skillfully overhauled the whole Banquet Department including re-training the assistants and
captains to follow the vision that "We are Ladies and Gentlemen serving Ladies and Gentlemen.
 Salvaged the company thousands of dollars in labor costs by incorporating a scheduling method
called staggering that delivers more production from less manpower.
 Inventoried food costs and usage during functions to continue saving the Kitchen Department food
costs in the instance the function did not reach full capacity.
Co-Banquet and F&B Manager, 05/12 – Present
Crowne Plaza Hotel, Cherryhill, NJ
Co-facilitate banquet operations while concurrently managing F&B for high-profile hotel. Additionally
provide crucial coverage for all related outlets including full service restaurant, room service and café.
• Effectively build and direct high-performance teams, with strong focus on delivering efficient,
quality guest servicing; strategically coordinate staff to maximize use of resources and control
payroll costs in support of maximizing bottom-line profits.
• Ensure ongoing compliance with internal and regulatory standards.
• Proficiently plan, coordinate and manage wide range of events, expanding revenue channels and
contributing to solid annual sales growth
Assistant Banquet Manager, 06/2011 – 01/2012
Grand Hyatt Kauai Resort and Spa, Koloa, HI
Collaboratively steered full-scope Banquet Department operations for high-end resort, from events
management, financial and administrative through human resources. Facilitated manual AM/PM checks
as well as handled Department gratuities.
• Successfully trained, scheduled and directed a high-performance team of servers, captains and
porters.
• Relied upon to make weather calls.

2. • Strategically planned, coordinated, set up, and steered functions ranging from weddings and
corporate events through resort luaus.
Page 1 of 2
Kevin E. Mabine Sr. Page
2 of 2
Banquet Captain (Manager), 06/2004 – 09/2010
Ritz-Carlton Hotel, Philadelphia, PA
Oversaw all Banquet Department operations purchasing, personnel, operations, and inventory
management. Verified staff compliance with internal policies and immediately addressed staff
insubordination with comparable discipline. Consistently maintained successful relations with clients,
internal and external, and advised Banquet department on the best methods of surpassing service
standards.
• Directed the professional success of Banquet Captains and Housemen and kept an open door
policy for all staff to discuss employment concerns in a formal or general atmosphere.
• Maintained genuine interest in satisfying clients and offering service worthy of excellent ratings.
• Accurately calculated clients’ bills, personally delivered them, and remedied any modifications.
• Enhanced professional development by attending various pre- and post-conferences and earned
T.I.P.S certification.
Assistant Banquet Manager, 05/2003 – 06/2004
Valley Forge Hilton Hotel, Valley Forge, PA
Collaborated with the Banquet Director in guaranteeing patrons a superb dining and social experience.
Managed the Banquet Department including Procured alcoholic beverages and additional supplies for use
within the beverage department. Enhanced the professional development of newly hired bartenders and
wait staff and addressed any discrepancies between expected performance and actual performance.
• Advised the Sales Department and Kitchen to adhere to established standards of banquet setup.
• Administered department budgets by addressing fiscal concerns such as labor and cost expenses
by appropriately scheduling Servers and Housemen.
Banquet Captain, 07/2001 – 06/2003
Loews Hotel, Philadelphia, PA
Managed the supplies and inventory of the Banquet department within a high volume luxury hotel. Verified
that banquet operations remained efficient and consistent in customer satisfaction and addressed any
deficiencies with the Banquet Director.
• Directed the professional success of a team of 25 servers and advised the team in customer
relations, presentation, and proper use of food service acumen.
Banquet Server, 01/1995 – 07/1997
Marriott Hotel, Philadelphia, PA
• Implemented creativity and strong knowledge of food service in preparing banquet rooms for
several guests including designing centerpieces, building elegant buffets, and functioned as
Bartender when necessary.
EEDUCATIONDUCATION
Bachelor Business Administration/Hospitality Management (GPA: 3.0)
Canterbury University, Chelshire United Kingdom
• Study Abroad, Canterbury University