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Choose Your Startupโ€™s Revenue Model
By Ken Leaver
February 2014

@Kenontek

www.kenontek.com
Chapter 1: What is a Revenue Model

Chapter 2: Overview of revenue models
Chapter 3: How to choose the right one (to start with)?
Chapter 4: Experiment & Iterate
Chapter 5: Defending your revenue model
Revenue streams connect to your value
proposition & customer segments

โ€ข

You should match your revenue streams to the specific value you add to each
customer segment youโ€™re targeting
Chapter 1: What is a Revenue Model

Chapter 2: Overview of revenue models
Chapter 3: How to choose the right one (to start with)?
Chapter 4: Experiment & Iterate
Chapter 5: Defending your revenue model
Selling goods
Selling physical goods

โ€ข
โ€ข

Do you have access to unique
products?
Better price than others?

Selling digital goods

โ€ข
โ€ข

Do you have unique content people
are willing to pay for?
Mobile apps typically sell virtual
goods that help speed the game up
or make it more fun
Media / Community Access

โ€ข
โ€ข

Build a community and then charge for access
Often need to create or attract quality content
Subscription
Plain subscription

Subscription based on Usage

Colibri.io

โ€ข
โ€ข
โ€ข
โ€ข

Most SAAS companies use this
How determine price?
Competition pricing?
Free trial?

MixPanel.com

โ€ข
โ€ข

Will usage naturally go up with time?
Value goes up with increased data?
Advertising

โ€ข
โ€ข

Need high traffic
โ€ข If B2C then donโ€™t bother if you donโ€™t have 50k+
visits/day
Higher purchase intent = higher price of ads
Commission for service
xxx

โ€ข
โ€ข

Enabling transactions for other merchants
Typically need to sign up lots of partners/merchants (eg. Square,
AirBnB, Booking.com, etc.)
Marketplace

Kabanchik.com.ua

โ€ข
โ€ข
โ€ข
โ€ข

Chicken & Egg Problem: need buyers and sellers
Ratings often very important
Lots of user generated content
One player typically wins
Affiliates

โ€ข
โ€ข
โ€ข
โ€ข

Do you have a lot of traffic?
What products is your content related to?
You choose the ads that will work best for your audience
If CPA, you need to advertise products/sites with good
conversion
Freemium

โ€ข
โ€ข

Similar to usage-based but with a large amount of free
usage
User gets to feel the value before paying
Chapter 1: What is a Revenue Model

Chapter 2: Overview of revenue models
Chapter 3: How to choose the right one (to start with)?
Chapter 4: Experiment & Iterate
Chapter 5: Defending your revenue model
Advice 1: Focus first on solving a pain
point

Retention is the best indication of this. Donโ€™t worry about making money
until you have users staying.
Advice 2: Make sure your pain point is
something people will pay for

Are you a vitamin or a pain killer?
Vitamins require very high traffic
Not sure youโ€™re a pain killer?
The best way to test is to get someone to pay.
Do this test as early as possible
Advice 3: Make sure what they are willing to
pay can one day be less than your customer
acquisition cost
Chapter 1: What is a Revenue Model

Chapter 2: Overview of revenue models
Chapter 3: How to choose the right one (to start with)?
Chapter 4: Experiment & Iterate
Chapter 5: Defending your revenue model
No matter which model you start with
remember that is just aโ€ฆ.

You may and likely will change your business model.
Probably several times.
And you will optimize it many more times.
How do you test?
1. Make a hypothesis: โ€œI think customers will be willing to pay a
service chargeโ€
2. Test it by building this into the product and throwing 1000 visitors
at it (eg. at $0.10/visitor).
3. Look at the conversion (eg. 1%) and revenue per customer (eg.
$5).
4. Compare cost of acquisition ($100) vs. Revenue earned ($50)
5. Optimize or try a different model. Or do both.
6. Repeat until the equation is positive.
You donโ€™t have to lock yourself into one
model
Manufacturer revenue from
sales of phone

30% margin on all app sales
and in-app purchases

% commission on contracts from
telecom providers
Retailer margin from sales in
Apple Stores
Selling ads through iAds

Butโ€ฆ. Try to get one model working well first before having
multiple ones.
Measure and track each experiment
Chapter 1: What is a Revenue Model

Chapter 2: Overview of revenue models
Chapter 3: How to choose the right one (to start with)?
Chapter 4: Experiment & Iterate
Chapter 5: Defending your revenue model
Now its time for you to defend your
business model
1. We will split into 2 groups (1 mentor each / 3 teams per group)
2. Team presents:
โ€ข Idea & Pain Point (1min)
โ€ข Business model & why you chose that one (2min)
โ€ข Your estimate of Cost of User Acquisition & Revenue from Customer
(2min) โ€“ Be sure to explain your assumptions and give numbers!!!
โ€ข eg. cost of visitor = $0.10 x 1% (conversion) = $10. Revenue/user =
$15/subscription. I think people would be willing to pay $15 because
XXXโ€ฆ
3. Mentor & other teams challenge the business model with questions (5 min)
4. Next team is up
5. After all 3 teams presented we will switch the mentors in the groups and
repeat.

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Choosing a startup's revenue model

  • 1. Choose Your Startupโ€™s Revenue Model By Ken Leaver February 2014 @Kenontek www.kenontek.com
  • 2. Chapter 1: What is a Revenue Model Chapter 2: Overview of revenue models Chapter 3: How to choose the right one (to start with)? Chapter 4: Experiment & Iterate Chapter 5: Defending your revenue model
  • 3.
  • 4. Revenue streams connect to your value proposition & customer segments โ€ข You should match your revenue streams to the specific value you add to each customer segment youโ€™re targeting
  • 5. Chapter 1: What is a Revenue Model Chapter 2: Overview of revenue models Chapter 3: How to choose the right one (to start with)? Chapter 4: Experiment & Iterate Chapter 5: Defending your revenue model
  • 6. Selling goods Selling physical goods โ€ข โ€ข Do you have access to unique products? Better price than others? Selling digital goods โ€ข โ€ข Do you have unique content people are willing to pay for? Mobile apps typically sell virtual goods that help speed the game up or make it more fun
  • 7. Media / Community Access โ€ข โ€ข Build a community and then charge for access Often need to create or attract quality content
  • 8. Subscription Plain subscription Subscription based on Usage Colibri.io โ€ข โ€ข โ€ข โ€ข Most SAAS companies use this How determine price? Competition pricing? Free trial? MixPanel.com โ€ข โ€ข Will usage naturally go up with time? Value goes up with increased data?
  • 9. Advertising โ€ข โ€ข Need high traffic โ€ข If B2C then donโ€™t bother if you donโ€™t have 50k+ visits/day Higher purchase intent = higher price of ads
  • 10. Commission for service xxx โ€ข โ€ข Enabling transactions for other merchants Typically need to sign up lots of partners/merchants (eg. Square, AirBnB, Booking.com, etc.)
  • 11. Marketplace Kabanchik.com.ua โ€ข โ€ข โ€ข โ€ข Chicken & Egg Problem: need buyers and sellers Ratings often very important Lots of user generated content One player typically wins
  • 12. Affiliates โ€ข โ€ข โ€ข โ€ข Do you have a lot of traffic? What products is your content related to? You choose the ads that will work best for your audience If CPA, you need to advertise products/sites with good conversion
  • 13. Freemium โ€ข โ€ข Similar to usage-based but with a large amount of free usage User gets to feel the value before paying
  • 14. Chapter 1: What is a Revenue Model Chapter 2: Overview of revenue models Chapter 3: How to choose the right one (to start with)? Chapter 4: Experiment & Iterate Chapter 5: Defending your revenue model
  • 15. Advice 1: Focus first on solving a pain point Retention is the best indication of this. Donโ€™t worry about making money until you have users staying.
  • 16. Advice 2: Make sure your pain point is something people will pay for Are you a vitamin or a pain killer? Vitamins require very high traffic Not sure youโ€™re a pain killer? The best way to test is to get someone to pay. Do this test as early as possible
  • 17. Advice 3: Make sure what they are willing to pay can one day be less than your customer acquisition cost
  • 18. Chapter 1: What is a Revenue Model Chapter 2: Overview of revenue models Chapter 3: How to choose the right one (to start with)? Chapter 4: Experiment & Iterate Chapter 5: Defending your revenue model
  • 19. No matter which model you start with remember that is just aโ€ฆ. You may and likely will change your business model. Probably several times. And you will optimize it many more times.
  • 20. How do you test? 1. Make a hypothesis: โ€œI think customers will be willing to pay a service chargeโ€ 2. Test it by building this into the product and throwing 1000 visitors at it (eg. at $0.10/visitor). 3. Look at the conversion (eg. 1%) and revenue per customer (eg. $5). 4. Compare cost of acquisition ($100) vs. Revenue earned ($50) 5. Optimize or try a different model. Or do both. 6. Repeat until the equation is positive.
  • 21. You donโ€™t have to lock yourself into one model Manufacturer revenue from sales of phone 30% margin on all app sales and in-app purchases % commission on contracts from telecom providers Retailer margin from sales in Apple Stores Selling ads through iAds Butโ€ฆ. Try to get one model working well first before having multiple ones.
  • 22. Measure and track each experiment
  • 23. Chapter 1: What is a Revenue Model Chapter 2: Overview of revenue models Chapter 3: How to choose the right one (to start with)? Chapter 4: Experiment & Iterate Chapter 5: Defending your revenue model
  • 24. Now its time for you to defend your business model 1. We will split into 2 groups (1 mentor each / 3 teams per group) 2. Team presents: โ€ข Idea & Pain Point (1min) โ€ข Business model & why you chose that one (2min) โ€ข Your estimate of Cost of User Acquisition & Revenue from Customer (2min) โ€“ Be sure to explain your assumptions and give numbers!!! โ€ข eg. cost of visitor = $0.10 x 1% (conversion) = $10. Revenue/user = $15/subscription. I think people would be willing to pay $15 because XXXโ€ฆ 3. Mentor & other teams challenge the business model with questions (5 min) 4. Next team is up 5. After all 3 teams presented we will switch the mentors in the groups and repeat.