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Understanding the User
Quick Stats ,[object Object],[object Object],[object Object]
The Mobile Difference ,[object Object],[object Object],[object Object]
Motivated by Mobility ,[object Object],[object Object],[object Object]
Stationary ,[object Object],[object Object],[object Object]
Digital Divide ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Queens Population, All Ages
Division of Services ,[object Object],[object Object],[object Object],[object Object],[object Object]
What if we thought about customers in a different way?
Off the Net (14%) ,[object Object],[object Object],[object Object],[object Object]
Tech  Indifferent (10%) ,[object Object],[object Object],[object Object],[object Object]
Information Encumbered (10%) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Drifting Surfer (14%) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Desktop Veteran (13%) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile Newbie (8%) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Roving Node (9%) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Media Mover (7%) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ambivalent Networker (7%) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Digital Collaborator (8%) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Our Website and the User
Site Traffic
How Do I … ? (#10)
For Teens (#12)
For Teens … Or Is It? ,[object Object],[object Object]
 
How well do we serve teens?
Core Values   ,[object Object],[object Object]
Changing PIN  ,[object Object],[object Object]
The Kiosk ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Beyond Traditional Outreach ,[object Object],[object Object],[object Object]
QL Facebook Page
QL Twitter
QL Blogs   ,[object Object]
Stakeholder Wish List ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Embedded Media ,[object Object],[object Object],[object Object],[object Object],[object Object]
Tagging and Taxonomies Vs
Data and Stats
eCommerce
CRSTR: Comment, Rate
CRSTR: Share
CRSTR: Tag
CRSTR:  RSS ,[object Object]

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