Project : Assessing Self and Potential Candidates
Purpose:
In the second assignment, students continue working with Global Delivery Direct (GDD). Students learn about their own personality type and based on what is learned, rank several candidates who have applied for the position of CEO and develop interview questions based on leadership quality and personality types.
Outcome Met by Completing This Assignment
·
use leadership theories, assessment tools, and an understanding of the role of ethics, values, and attitudes to evaluate and enhance personal leadership skills
In this assignment, students will take the Myers-Briggs Personality Assessment, learn about candidates for the position of CEO for Mail on Wheels and develop interview questions that will be used by Alex Cheng.
Instructions
Step 1:
Create a Word or Rich Text Format (RTF) document that is double-spaced, 12-point font. The final product will be between 5-7 pages in length excluding the title page and reference page.
Step 2:
Review the grading rubric for the assignment.
Step 3:
In addition to providing an introduction, students will use headings following this format:
·
Title page with title, your name, the course, the instructor’s name;
·
Results of Myers-Briggs Personality Test
·
Ranking of CEO Candidates
·
Top Candidates
·
Interview Questions
Step 4
: In writing a case study, the writing is in the third person. What this means is that there are no words such as “I, me, my, we, or us” (first person writing), nor is there use of “you or your” (second person writing). If uncertain how to write in the third person, view this link:
http://www.quickanddirtytips.com/education/grammar/first-second-and-third-person
. Also note that students are not to provide personal commentary.
Step 5:
In writing this assignment, students are expected to support the reasoning using in-text citations and a reference list. If any material is used from a source document, it must be cited and referenced. A reference within a reference list cannot exist without an associated in-text citation and vice versa. View the sample APA paper under Week 1 content.
Step 7:
In writing this assignment, students will use resources from the course material and no more than 3 external source documents.
NOTE:
The expectation is that students provide a robust use of the course material including the material presented in this assignment.
Step 8:
In completing the assignment, students are expected to use the facts from the case study paired with the weekly courses readings to develop the analysis. The case study is not cited or referenced.
Step 9:
In writing this assignment, students are expected to paraphrase and not use direct quotes.
Step 12:
Read critically and analyze the following scenario:
Scenario:
Having bought the business from Alex Cheng, owner and CEO of Mail on Wheels, who decided not to stay on in a leadership capacity, Rockfish now has to hire a replacement for Alex C.
Project Assessing Self and Potential CandidatesPurpose In th.docx
1. Project : Assessing Self and Potential Candidates
Purpose:
In the second assignment, students continue working with
Global Delivery Direct (GDD). Students learn about their own
personality type and based on what is learned, rank several
candidates who have applied for the position of CEO and
develop interview questions based on leadership quality and
personality types.
Outcome Met by Completing This Assignment
·
use leadership theories, assessment tools, and an understanding
of the role of ethics, values, and attitudes to evaluate and
enhance personal leadership skills
In this assignment, students will take the Myers-Briggs
Personality Assessment, learn about candidates for the position
of CEO for Mail on Wheels and develop interview questions
that will be used by Alex Cheng.
Instructions
Step 1:
Create a Word or Rich Text Format (RTF) document that is
double-spaced, 12-point font. The final product will be between
5-7 pages in length excluding the title page and reference page.
Step 2:
Review the grading rubric for the assignment.
Step 3:
In addition to providing an introduction, students will use
headings following this format:
·
Title page with title, your name, the course, the instructor’s
name;
·
2. Results of Myers-Briggs Personality Test
·
Ranking of CEO Candidates
·
Top Candidates
·
Interview Questions
Step 4
: In writing a case study, the writing is in the third person.
What this means is that there are no words such as “I, me, my,
we, or us” (first person writing), nor is there use of “you or
your” (second person writing). If uncertain how to write in the
third person, view this link:
http://www.quickanddirtytips.com/education/grammar/first-
second-and-third-person
. Also note that students are not to provide personal
commentary.
Step 5:
In writing this assignment, students are expected to support
the reasoning using in-text citations and a reference list. If any
material is used from a source document, it must be cited and
referenced. A reference within a reference list cannot exist
without an associated in-text citation and vice versa. View the
sample APA paper under Week 1 content.
Step 7:
In writing this assignment, students will use resources from
the course material and no more than 3 external source
documents.
NOTE:
The expectation is that students provide a robust use of the
course material including the material presented in this
assignment.
Step 8:
3. In completing the assignment, students are expected to use the
facts from the case study paired with the weekly courses
readings to develop the analysis. The case study is not cited or
referenced.
Step 9:
In writing this assignment, students are expected to paraphrase
and not use direct quotes.
Step 12:
Read critically and analyze the following scenario:
Scenario:
Having bought the business from Alex Cheng, owner and CEO
of Mail on Wheels, who decided not to stay on in a leadership
capacity, Rockfish now has to hire a replacement for Alex
Cheng. Rockfish is looking for a candidate who knows the
business, can present a good corporate image (i.e., to the bigger
clients who are more likely to pay for the custom service), is
well-educated, and will lead the existing group with a balance
of firmness and give enough freedom to creatively personalize
fulfillment of each client’s needs. Since you are the manager
with whom Cheng’s replacement will have the most contact,
Rockfish has decided that you should participate in the call
back interview. Further he has given you his interview notes on
each candidate and wants you to rank them on a scale of 1 to 5,
with 5 being the best fit, so that he has some idea going into the
interview what your “on paper” reaction is to each candidate.
Here are his notes on each candidate:
Candidate One- Henrietta Raynard
Henrietta was the assistant to Alex Cheng. She is 28 years old
with 3 years of college. She currently is finishing her degree
online at UMUC. Henrietta is a Business Administration major.
She is friendly and has a quiet demeanor. Her Myers-Briggs
personality test ranked her as an ISTJ. She has received high
marks from Cheng who says she is detailed oriented, had a good
understanding of the business organization and seemed to work
well with the younger staff. She did not tolerate much nonsense
4. from people, hated surprises, and wanted people to be brief in
talking with her. These personality traits meant she could at
times be cold to customers whose demands she believed were
unfounded or unrealistic. Cheng did not see this as bad per se
because he thought he was too pleasing sometimes. After all,
he was in the business to make money. Overall, Cheng felt that
she could handle the job. Rockfish’s personal impressions were
that she was hesitant in joining a bigger company. She liked the
smallness of a business and felt in control. She did like the
collaborative environment of GDD and responded well to the
idea that her opinions and suggestions were welcome at all
times. Her reasons for wanting the job centered mainly on the
idea that she felt she could run the business well and had some
good ideas about making the mobile units better using the
advanced technology that Cheng wanted. The technology would
allow for better connections to GDD allowing deadlines to be
met faster. When asked how the staff perceived her, she
laughed and said they called her “Type A”. but then to some of
the people I work with, anyone who shows up for a meeting
early is a “Type A.” Rockfish noted that during this statement,
it was only one of two times during the interview that she held
my gaze for any length of time.” When asked what
characteristics she thought a leader needed to succeed in the 21
st
century she replied, “…objective, practical, controlled and
fair”. Her knowledge of the business was sound. She seemed to
not know a lot about how GDD was operating.
Candidate Two- Orson Hernandez
Hernandez currently manages the local Kinko’s store. He has
remained loyal to the company even after the merger. However,
he feels that the store’s image, culture, and mission have
changed dramatically since the merger. He enjoys working with
a customer until they were satisfied and regrets having to short
change the time he spends with customers today. He also feels
that the company culture has become more rigid. Hernandez’s
5. Myers-Briggs personality test showed him as an ENFP. He
could be very ebullient. At times, he was not sure of the facts.
When asked what characteristics he thought a leader needed to
succeed in the 21
st
century, he replied, “…flexible, compassionate, insightful and
honest”. Hernandez seemed to understand the idea of a mobile
packaging store and was aware that Cheng’s company was
becoming a strong competitor for his small business customers.
He liked the clan culture at GDD and showed signs of having
done his homework on the company. When asked how he
created followers among his employees, Hernandez replied that
he liked to use incentive motivational techniques and would
sometimes empower workers if they showed the ability to
manage others well. He was not aware of how his workers
perceived his leadership style, which he characterized as being
diplomatic. He liked to be in agreement with people and to be
flexible. He enjoyed surprises. Hernandez has a B.A. in art
history. Overall impression: able to do the job well.
Candidate Three- Jonathan Livingston
Graduated from UMUC’s MBA program two years ago!
Currently works for the IT department at UPS. This is a job he
obtained right out of the military. Livingston entered the
interview room all smiles and with a firm handshake. I was
impressed by the firm handshake and the eye contact throughout
the interview. Livingston was very prepared to discuss both
companies having visited them both prior to the interview.
Livingston had also read about GDD online and spoke with
current employees. He also mentioned looking at Glass Doors
as well. Livingston’s knowledge of the delivery/cargo business
was extensive having worked with UPS for 6 years in IT. His
Myers-Briggs personality test gave him an ETP with a split SN.
Livingston indicated that he was the team leader in his current
job and was content with the organization. However, his
current job could not lead him to a career position in
6. management. He felt confident that he could handle the new job
as leader of the mobile division. Livingston said his leadership
style was situational with a little transformational thrown in.
General impression: great candidate but maybe more qualified
than the job entailed. Too good to be true???!
Candidate Four-Adrianna Coyote
Graduate of Blackfeet Community College in Browning,
Montana with an AA in business studies. Coyote went to work
with GDD part-time straight out of college. She took time off to
have a family and is now managing the GDD airport station of
the Ontario Hub. Having read about the opportunity through the
GDD’s HR division website, Coyote was excited to have the
opportunity to move forward in her career. She is quite familiar
with GDD shipping methods, deadlines, and policy. Coyote has
many innovative ideas besides the mobile vans that would
encourage the business boutique market. The Myers-Briggs test
scored her primarily as an
E
xtrovert with some
I
ntrovert influence, N intuition Thinking, Perceiving. Coyote’s
evaluations are superior and she works well with her team. Her
colleagues suggest that she is flexible and a people-first person.
She does not always make decisions with data; sometimes her
decisions are based more on feelings.
Coyote is an attractive woman but does not present herself as
well as she could. Her eye contact is good and she comes off
very authentic. However, her use of English is not always
good. She describes her leadership style as transformational.
Her team seems to concur. She has little knowledge of the
mobile business but has researched Mail on Wheels and looked
at the business. General impression of candidate: could do the
job but worried about the impression she may make on the
bigger customers who were more likely to spend the money on
boutique service. Overall impression: strong candidate.
7. Required Elements for this project: Part 1
·
As was noted earlier Rockfish has decided that you should
participate in the call back interview because he realizes that
you will be working with the new CEO the most and is anxious
to get your input in the decision. Prior to participating in the
interview, Rockfish wants you to rank each candidate based on
his interview notes so that you can give him some idea going
into the interview as to what your “fresh eyes” reaction is to
each candidate. Using Rockfish’s notes rank each candidate
using a scale of 1 to 5, with 5 being the best fit and 1 being the
worst fit for the company. Explain you’re the reasoning for the
ranking.
·
He has also given you two articles that he wants you to read
because they will help explain the Myers-Briggs personality
types that he referenced. They are:
Read: Effects of Each Preference in Work Situations
·
http://webcache.googleusercontent.com/search?q=cache:o8DCc
CnzS24J:www.mass.gov/eopss/docs/dfs/fiu/interview-work-
preferences.doc+&cd=1&hl=en&ct=clnk&gl=us
and
Read: Preferred Methods of Communication
http://www.csun.edu/~hcpsy002/Type_Methods_Communication
.pdf
Part 2
8. ·
As you are the manager who will be working with the newly
hired candidate, you also want to get a person in the position
that will work well with you and will fit the organization.
Identify your personality type, the effects of the type
preferences in a workplace situation and preferred methods of
communication by taking the following Myers-Briggs
Personality test:
·
Take the Free Personality Test at:
https://www.16personalities.com/intj-personality
·
Once you have taken the quiz compare your results against
those of the candidates and select the top two people whom you
will work the best. Explain the reasons for your conclusions and
support.
·
Now that you have completed a pre-interview evaluation of the
candidates, both for yourself and for Rockfish, create at least
three interview questions for each candidate. These questions
should address points about individual leadership “people
skills” that the candidates need and that have not been
addressed by Rockfish’s notes, and that are important to you
working with the new person. Refrain from typical HR
questions like where do you see yourself in five years?
Create the introductory paragraph. Within this paragraph,
provide a brief overview of the scenario. Then, provide a thesis
9. statement and tell the reader the main topics covered in the
paper. The introductory paragraph is the first paragraph of the
paper but is typically written after writing the body of the paper
(Questions students responded to above)
Respond to the questions in Part One and Part Two following
the format provided. Be clear and concise in the writing and
make sure the questions are comprehensively answered.