Types of Communication

1. On the base of Communication Purpose

2.  Two types of Communication
 Formal
 Informal

3.  EffectiveCommunication
 Free flow of information
 Well structured formal communication

4.  Both oral and written
 Follows certain rules, and conventions
 Hierarchy in the organization must be
followed
 Formal format, style, and language

5.  Vertical: Information flows upwards or
downwards
 Data flows from downward to upward for
review and decision making
 Instructions and orders passed to
subordinates

9.  Cross-functional communication between
employees at different levels
 Most common in organizations
 Reduces chances of misinterpretations and
misunderstandings
 Encourages direct communication
 E.g. students can talk to principal, junior
manager reports to general manager

11.  Casual, friendly, and unofficial
 Spontaneous exchange of information
 Shorter, simple
 Easy to convey message
 Without prescribed rules, processes, systems,
formalities, chain of command
 e.g. friends, families, neighbours