1. JONAS GEORGE
164 Barakka road opp G5 police station Chennai-600012; Mobile: +91 9962401023,
E-mail: jonasgeorge90@gmail.com
SSHIPPINGHIPPING/ I/ IMPORTMPORT & E& EXPORTXPORT DDOCUMENTATIONOCUMENTATION// LLOGISTICSOGISTICS / S/ SUPPLYUPPLY CCHAINHAIN MMANAGEMENTANAGEMENT
Offering 4+ years of sterling experience and seeking senior level assignments across the industry
Export/Import Shipping Procedures  Export/Import Documentation  Customs Clearance  Liaison/Coordination  Operations
Management  Statutory Compliances  Data Management  Report Preparation  MIS  Interpersonal Skills
• Result-oriented professional with 4+ years in managing entire range of Export, Import, Shipping, Logistics & allied activities, liaising
with customs and taking care of complete shipping documentation, correspondence, coordination, MIS and legal compliances.
• An effective decision maker responsible for a matured approach with proven expertise to work accurately and quickly prioritize,
coordinate and consolidate tasks; Excellent communicator with exceptional analytical, people management, relationship
management, and coordination skills.
PROFESSIONAL EXPERIENCE
Maersk Global Service Centre, Chennai | Since Sept 2011
The Maersk Global Service Centres (GSCs) are the official shared service centres for the A.P. Moller - Maersk Group (APMM). The shared service centers
of APMM are offshored to three GSC locations: China, India and the Philippines.
Team Leader – Export Documentation (Customer Service Dept.) | March 2015 - Feb 2016
• Preparing daily workloads for staff & co-ordinating the daily allocation of work. Motivating the team to achieve high standards and
KPI targets. Handling new client enquiries and acting as the face of the business. Dealing with and resolving problems and issues
which arise.
• Monitoring & reporting on standards & performance targets. Arranging & chairing weekly team meetings, focussing on targets &
achievements. Implementing new initiatives. Involved in the recruitment of new staff.
• Praise team members and create a positive working environment. Ensuring all administrative and IT records are entered and
updated correctly. Providing prompt and accurate information on individual performance.
• Rendering services to enable smooth flow of operations; identifying scope for process enhancements for improved services.
Process Expert - One Team Customer Experience (Customer Service Dept) | Sept 2011 - March 2015
• Extracting reports of the customers whose shipment is arriving in upcoming Vessel in ports such as Douala, Libreville, Malabo, Bata.
Report comprises each shipments; shipper, consignee and their contact details. This report is taking in order to send arrival notices
to customer via email, fax and sms.
• Performing data quality (DQT) checks on the previous mentioned report in order to ensure all the contact details of customers in our
Company's database are accurate. This will help us to send Arrival notices to the right parties.
• Filing Import Manifest to Gabon, Cameroon customs authorities through Sydonia systems.
• Sending Dunning letters to customers who have defaulted in picking up the containers from the destination port.
• Sending Dunning letter to those customers who have not yet returned the containers after picking the containers even after the
approved free time.
• Compiling and preparing reports which is requested by Front Office as an ad hoc request.
• Following up with OPS colleagues at transshipment port if the containers are not being loaded from transshipment port even after 7
days of standard free time.
• Taking up projects and working on it successfully that is assigned to me based on the current years objectives which is framed by the
Management.
• Creation of Booking and sending booking confirmation to customer.
• Vessel reconciliation.
• Sending reminder mails to customers in order to send Shipping instructions to prepare the Bill of Lading before the Vessel departs.
• Handling email requests from internal and external customers.

2. ACADEMIC CREDENTIALS
• MBA (International Business) 2015; Pondicherry University Loyola Twinning Programme, 1st
Class
• B.B.A (Business Administration) 2011; Hindustan College of Arts and Science (Affiliated to Madras University) Chennai, 70.4%
• All India Senior School Certificate Examination 2008; 72.8%
• CBSE Secondary School Examination 2006; 74.2 %
Projects Handled
• A Study on Total Quality Management with special reference to Ford India Pvt Ltd.(BBA)
• A Study on Export and Import Procedures with reference to I3 Logistics. (MBA)
Training / Seminar Attended:
• Participated in the national level seminar on enhancing managerial skills organized by the department of commerce, Asan Memorial
College of Arts and Science, Chennai.
• Industrial visits from college to various industries like Ford in India Pvt.Ltd, Diamond engineering and Aavin (Tamil Nadu Dairy)
Chennai.
Workshops Attended
• Attended a workshop in Manila, Philippines to discuss about various processes and to stabilize the same (Sept 2015)
Extracurricular Accolades:
• NCC (National Cadet Corp) cadet during school days.
• Participated in inter-zonal volleyball tournaments during school days and won medals and recognitions.
• Participated in intra school cricket and football tournaments and won gold medals.
• Interested in music composition and have also composed an album.
Date of Birth: 24th
Nov 1990
Languages Known: English, Malayalam, Tamil and Hindi
Passport No: H1807605
References: Available on Request