1 Intranet System A Project Submitted in Partial

1
Intranet System
A Project Submitted in Partial Fulfillment for the Requirements
in
Degree of Masters in Information Systems
Rohitkumar Trivedi
Department of Business Information Technology
College of Business
Minot State University
Minot, ND
Spring 2017
ii

Copyright 2017 Rohitkumar Trivedi
iii
Approval
This Project is Submitted by
Rohitkumar Trivedi
Graudate Committee
_____________________________________________________
_____________
Dr. Lori Willoughby, Committee
Date of Defense: April 13, 2017
iv
Abstract
Many larger companies have offices located around the world.
This can create challenges for
employees to stay connected with each other. A common
platform is needed for the companies to share
news, department updates, and other vital information. An
intranet system enables companies to have a
common platform where employees can stay connected even
though they are in different places. Global

TPA is a large company and needs a common platform such as
the intranet system. This system was
developed using web-based application and is monitored and
maintained regularly. This system has many
benefits and makes it easier for the employees to stay
connected, especially because it is easy to use by
everyone. Even though the outcome was positive from this
system, there are many potential areas in the
system that can be furthered. This system is a rudimentary step
for bigger companies and more research
would help companies communicate easily and efficiently.
v
Acknowledgement
This project was implemented successfully with the help of
many. Some of the people who
helped me through this project were the project manager, Vice-
President, and President of the Global
TPA, Freedom healthcare. With the support of my team
members, and testers we were able to deliver the
project on time and with limited budget. Also, I was able to
apply the ideas and knowledge presented in

books regarding ASP .Net. I am grateful for the help from Dr.
Lori Willoughby and her feedback for my
thesis. Lastly, I am thankful for my family’s help and support
throughout the process of this thesis. My
wife and children have helped me immensely with their inputs
and feedback on the thesis.
vi
Table of Contents
INTRODUCTION
...............................................................................................
.............................1
METHODOLOGY
...............................................................................................
.......................................... 3
PROJECT CONCEPTION AND INITIATION
...............................................................................3
PLANNING
...............................................................................................
................................................... 4
REQUIREMENT GATHERING AND
ANALYSIS.............................................................................
................. 5
Compliance Department
...............................................................................................

......................... 6
Enrollment Department
...............................................................................................
.......................... 7
Information Technology Department
...............................................................................................
..... 8
Information System Department
...............................................................................................
............. 9
Human Resource Department
...............................................................................................
............... 10
Important Web Sites
...............................................................................................
.............................. 11
Nonfunctional Requirement
...............................................................................................
.................. 12
Supervisor Role
...............................................................................................
..................................... 12
User Role
...............................................................................................
.............................................. 13
USE CASE
...............................................................................................
....................................... 13
...............................................................................................
......................................................... 13
USE CASE
...............................................................................................
....................................... 17
5.0 DATA FLOW DIAGRAM
...............................................................................................

......... 18
5.1 DATA FLOW FIGURE 1
...............................................................................................
........... 19
...............................................................................................
........... 20
...............................................................................................
........... 21
...............................................................................................
........... 22
SECURITY
...............................................................................................
.................................................. 24
WEB SERVER
...............................................................................................
............................................. 24
DATABASE SERVER
...............................................................................................
................................... 24
PROJECT MANAGEMENT
...............................................................................................
........................... 25
DATA MODELING
...............................................................................................
...................................... 26
Master Tables
...............................................................................................
....................................... 26
Transaction Tables
...............................................................................................
............................... 27

ARCHITECTURE DIAGRAM
...............................................................................................
....... 31
...............................................................................................
......................................................... 31
DEVELOPMENT
...............................................................................................
............................ 32
TESTING
...............................................................................................
........................................ 38
IMPLEMENTATION...............................................................
...................................................... 38
PRODUCTION SUPPORT
...............................................................................................
............. 39
CONCLUSION
...............................................................................................
................................ 39
FUTURE ENHANCEMENT
...............................................................................................
........... 40
REFERENCES
...............................................................................................
................................ 41
vii
List of Figures
Figure 1 SDLC Diagram
...............................................................................................

...................4
Figure 2 Use Case
Diagrams.................................................................................
.........................13
Figure 3 Data Flow Diagram
...............................................................................................
..........19
Figure 4 Entity Relationship Diagram
...........................................................................................30
Figure 5 Asp.NET MVC Architecture Diagram
............................................................................31
Figure 6 Intranet Visual Studio 2013
Solution
Screen ..................................................................33
Figure 7 Intranet System Home Page
............................................................................................3
4
Figure 8 Intranet System Compliance Department Page
.............................................................. 34
Figure 9 Intranet System Enrollment Department Page
................................................................35
Figure 10 Intranet System IT Department Page
............................................................................35
Figure 11 Intranet System IS Department Page
.............................................................................36
Figure 12 Intranet System Human Resource Page

........................................................................36
Figure 13 Intranet Portal Management Page
.................................................................................37
viii
List of Tables
Table 1 Planning Step
...............................................................................................
.......................5
Table 2 User Case
...............................................................................................
...........................22
Table 3 Data Modeling
...............................................................................................
...................31
Table 4 Advantages of Intranet system
.........................................................................................40

1
Introduction
Global TPA offers healthcare insurance through Freedom
Health, Optimum care and
Americas1st choice company. Freedom Healthcare Company
offers Medicare and Medicaid
health care insurance. The company has multiple locations: the
corporate office, HR office, and
customer service/ call centers in India. All departments are in
different locations.
Many organizations need a common platform where everybody
can access information,
share information, and/or get required information. Intranet
system can be used as a common
platform. Simply defined, an intranet system is a secure website
that contains private information

intended for a specific audience of organization. The Intranet
system is the best platform,
because without login they can access all forms, document,
power point presentation, videos, and
applications of government site. This system shows all
departments company holiday’s list,
Special offers, Frequently Asked Question (FAQ), compliance,
policy and procedure, training,
forms, news, products and important external website links.
Because employees for Freedom
Healthcare are in different places, the Intranet will provide a
facility to see and get information.
Employees can download forms, important document, event
information, and videos.
Statement of the Problem
Global TPA is a very fast growing company with offices in
many different locations. They don’t

have a common system for employees to access and share
information about the company,
Medicare, Medicaid, compliance, policy and procedure and
training. Instead, employees must
contact other departments and/or coworkers for such
information. This becomes an issue as it
takes away from employee productivity. The intranet system
will help the company and its
employees operate more efficiently.
2
Literature Review
Literature review is a combination of synthesis and summaries
of information from

different sources that is associated with this topic. These
sources can vary anywhere from books,
articles, journals, blogs, other web-pages, and e-books. Many of
these sources had the same
problem, which was the lack of a common platform for larger
companies. One solution that was
common in these sources was the use of an internal system for
companies. There are some
existing systems that allow for internal communication and
sharing. Systems such as SharePoint
and Biz talk server are often used by companies, however, these
intranet solutions are costly and
require skilled developers.
Project geeks source shows a project that uses Java for intranet
system. In this project,
employees were able to privately communicate with each other

without the internet connection.
Many employees often use other outside server such as g-talk,
yahoo messenger, however, with
intranet system, employees can communicate with each other
using a common platform. This
also allows companies to have a professional environment when
using intra-communication
outlets. The system was accessed using a unique IP address and
the same idea would be
incorporated in the intranet system used by Global TPA.
One of the problems with existing system is that sending
documents to one department
from another can be time-consuming. Employees have to
manually send documentation and
having an intranet system would allow for secure sharing. This
problem in existing system is

taken into account and would be incorporated in the intranet
system for Global TPA.
Objective
The main goal and objective was to develop an Intranet system
to help Global TPA
employees. The employees can share and access the company’s
information and other crucial
3
information while being able to connect to all other departments
through the intranet portal. This
allowed them to work more efficiently through a single source
application.
Methodology
Deciding on the correct methodology is important for the
project to be successfully completed on

time. This decision depends on the company’s policy, budget,
culture, team member knowledge,
and comfort level. Waterfall is a standard methodology to
implement software projects and it is
easy to use by all team members. A technical feasibility study
and an economic feasibility study
are also essential, and the company used the .Net MVC
technology for this project. The company
did not have .Net MVC expert developer member in the team,
however, the team learned quickly
and adjusted readily. The Intranet portal was very inexpensive
when compared to other
readymade software available on the market, especially since
the company is using their own
internal resources. This type of application system’s
development life cycle (SDLC, Figure 1) is

divided into 8 steps. The project scope is limited to the five
departments and eight functions of
the organization. This portal can be accessed by company
employees using company’s network
anywhere at any time and also from different locations using the
company’s VPN.
Project Conception and Initiation
The project is examined carefully to determine the costs and
benefits in order to predict the
project’s duration. In this stage, the feasibility of the proj ect is
determined through discussion
with different department stakeholders. Once stakeholders
agree with the terms of the project, a
project charter, outlining the purpose and requirements, of the
project is created. This step does
not focus on technical requirements.

Figure 1 Software Development Life Cycle (SDLC) Diagram
Planning
The planning phase is essential for a successful project. For this
project planning, the S.M.A.R.T.
(Specific, Measurable, Attainable, Realistic, and Timely)
method is utilized. During this phase,
cost, quality, resources, and time are defined along with the
baseline and performance measures.
These performance measures are created using scope, schedule,
and cost of a project. This step
would also be used to determine the type of hardware, software,
and HR needed for this project.
Also, the type of architecture, technology, and database is
decided in this step (Table 1).

Manpower
Software
Architecture
Database
Hardware
Planning
Requirement
Analysis
Design
Coding

Testing
5
Project
Manager
(500 hrs)
Business
Analyst
(120
hours)
Developer
2 (450
hours)
SQL
Developer
1 (80
hours)

Tester 1
(100 hrs)
Window 2012
server
(Development,
QA, UAT and
Production)
IIS server 7
(Development,
QA, UAT and
Production)
SQL server
2012
(Development,
QA, UAT and
Production)
Team
Foundation
2013
Visual Studio
2013

MVC 4 (Model
View Controller)
Languages,
Tools and
Technology
C#, Razor, CSS,
Java Script,
JQuery, JSON,
Generic, LINQ,
WCF, Entity
Framework,
.NET
Framework 4.5
and Design
Pattern
SQL2012
(Intranet_Dev,
Intranet_QA,
Intranet_UAT,

Intranet)
Web Server
IIS 7
Dell PowerEdge R230 Server,
Hard Drive 3.5” 2TB
Enterprise SAS 7.2K HDDs
Base PowerEdge R230 Server
Processor Intel® Xeon® E3-
1240 v5 3.5GHz, 8M
cache, 4C/8T, turbo (80W)
Operating System Windows
Server® 2012R2
Memory 32GB UDIMM,
2133MT/s, ECC
Drive Bays 4 x 3.5” hot
swappable
Slots 2 x PCIe 3.0 slots
RAID Controller H730
Communications 2 x 1GbE
LOM
Power 250W cabled PSU
Device Access 5 USB 2Rear

2Front 1Internal
Dimensions 19.5” x 1.68” x
18.99”
Table 1 Planning step
Requirement Gathering and Analysis
In this step, the business analyst gathers the requirements from
business users. A business analyst
must set up meetings with the business owner and asks the
universal questions: when, who, why,
and how. If stake-holders are not available, then telephone
conference or a JAD session must be
arranged. The analyst should use a tool case to understand the
requirements and then conduct a
gap analysis and reengineering of process, if required. When
these requirements are complex,

they must be divided into sections to make it easy to
understand. The analyst would then create a
use case to understand the current system and explain the
proposed system design. Then the
functional and non-functional requirements must be gathered.
Functional requirements include
6
all business rules and non-functional requirements include
access to web server, database server
and security.
All department supervisors, including administrators, can post
and remove news from intranet
portal using intranet portal management page. All news has a
start date and an end date, with
start dates matching with the current date will show automatic

in news and public/private
section. As soon as the end date passes, news would be
automatically removed from the news
and public/private section. All department supervisors could
post forms, policies, and
procedures. Training documents are kept in a folder that will
automatically show on the intranet
portal. To add, update, or remove FAQ from intranet system, the
department would submit a
SYS Aid ticket and assign it to the intranet portal admin so
admin will inactive using SQL query
and assign back ticket to use with completed and user will
verify and close the ticket. Error and
exception handling will be done through a custom error page.
Errors will be logged into a table
and stored into error files for further analysis.

Compliance Department
News: This news section is divided into two: public and private.
The public news section appears
to all global employees while the private news section is visible
to compliance department users
only. This page will show news related compliance for all
employees and news for the
compliance department. Department news is only seen by
department users, supervisors and
administrators.
Forms: The forms section is divided into two as well, public and
private. The section is
accessible to all Global TPA employees. It has CSM, HIPPA
and PHI Forms which are available
for all employees and department users. Private section forms
are only available to only

compliance department supervisors, users and administrators.
7
Compliance Policy and Procedure: Compliance policy and
procedure PHI and HIPPA regulation
public section access by all employees and private section
access by only compliance department
user, supervisor and administrator.
Training: All employee training is available in the compliance
Public training section. The
private section of department training cannot see by other users
and supervisors; however,
admins are able to see that. Training can include training
documents, power point presentations
and videos. Employees take trainings to get certified.

FAQ: The FAQ section is available for all employees and users.
All users can search for
questions and/or answers. What is PHI? PHI means protected
health information so all crucial
information will not be in the open.
Enrollment Department
News: This page will show news related to Medicare and
Medicaid enrollment public section
news all employees can see. Private section news is viewed by
administrators, supervisors and
department users.
Form: Public section forms can be accessed and download by all
Global TPA employees but
private section forms can only be accessed by enrollment
department supervisors, users and
administrators. Member enrollment forms, CMS, Address

change request, Medicaid and
Medicare forms will be located here.
Training: Enrollment training documents, power point
presentation and videos are available in
public and private sections. All employees can access public
training sections to get training and
certification. Private section access is restricted to enrollment
department users, supervisors and
admin.
8
Policy and Procedure: Policy and procedure about enrollment
department for who can enroll and
eligibility for Medicare and Medicaid will be found here. Public
section can be accessed by all

employees and private section can be access by department
users, supervisor and admin.
FAQ: FAQ is available for all employees and users. All users
can search for question and/or
answer for enrollment period and plan benefits. Who is eligible
for Medicare? Member must be
citizen, and age above 65 and has Medicare care number.
Information Technology Department
News: This page shows news related to Information Technology
department and public news as
well. All employees can see and get knowledge of the IT
department outside and inside of
company. How to install application? A PDF document for
employees will be available on their
desktop or laptop. It also helps to determine what type of
software is used for a specific

department and user. How to request for new application? If the
department needs software, then
this portal would be used to request a new application. It will
also show the estimated time for
the request to be completed. If the request is anticipated to take
longer, then the department can
buy users when they have permission to buy using a license. IT
department private news is
viewed by administrators, department supervisors, and
department users.
Training: IT department can post documents, power point
presentations and videos about IT
training. This includes: Window Operating System, Microsoft
Word, Microsoft Excel, Microsoft
Power Point, Microsoft Outlook and Internet Explorer. Public
section Training can be accessed
by all employees and private section training only by IT

department user, department supervisor
and admin.
9
Policy and Procedure: Here, the IT department can upload
policies and procedures of the
department. The public section, all employees can access and
private section, only department
user, department supervisor and admin can access.
FAQ: All users can search for questions and answers about IT.
How to get access of software
and tools? An employee has to submit sys aid ticket and
supervisor has to approve and after
approval 24 hours, the IT department would install.
Information System Department

News: This page shows both information system related news,
how many applications are
available and who can access how you can use all applications.
New upcoming releases can be
seen by new app users. The department can share all
applications related news to all company
employees and external useful and government links.
The department would not have to remember links and can go
on the page directly to use
it. They can share their coding standard and technology using an
application. Public section news
all employees can see and private section only IS department
and department supervisor and
admin can see.
Training: The department can upload documents and videos for
training. Public section

documents, power point presentation and videos can access by
all company employees and
private section training can access by department user,
department supervisor and admin.
Policy and Procedure: Information System policies and
procedures of who can access the
applications can be seen by all on the Public section and private
section information can only be
seen by department users, supervisors and admin.
10
FAQ: All employees can see questions and answers of IS. They
can also ask questions on this
page. How to find out version and release date of application?
All application showing current

version and last release date in footer.
Human Resource Department
News: This section shows international, national, and local
company news for the HR
department. Employees can see their current department and
position on this page. Things such
as employee work anniversaries are present on this page. Public
section news, all employees can
see and private section only HR department and department
supervisor and admin can see and
access.
Forms: The HR department can put forms for all employees into
the public section so all
employees can access. Private section forms only department
user, department supervisor and
admin can access.

Benefits: All employee can access (Health, Dental, Vision, 401,
Health Saving Account and
Life)
a. Employee available health plan
b. Dental plan available for employee
c. Vision plan available for employee
d. 401 plan for employee
e. Health saving account
f. Life insurance plan
Holiday: All employee can access; Current year’s holiday list
Special Offers: All Employees can access, HR can post current
offers and upcoming offers on
company’s employee computer, laptop, iPad, phone, auto
insurance, and finance.

11
Training: Public section HR training all employees can access,
while private section training
section only HR department user, department supervisor and
admin can access.
Policy and Procedure: Public section policy and procedure can
access by all employee and
private section policy and procedure only department user,
department supervisor and admin can
access.
FAQ: Employees can see HR related FAQ’s and search for
question and answers. Where I have
to submit my timesheet? You have to register with our company
Payroll system (paycore) and

then go to benefit section and then select timesheet and current
time period and hit submit it w ill
show you successfully submitted message.
Important Web Sites
1. Social security
2. CMS
3. Medicare
4. Web MD
Users can access based on their active directory account and
based on their role, they can see
information and access functionality. The internet application
was very useful for all departments
and employees and will be the most popular application used by
employees. It is very user

friendly and employees get information from a single source.
One does not need to login for
access and they do not have to remember all departments’
contact and employee information.
One can get training anytime from training links on all
department pages and check FAQ’s if
they have any questions. Company’s update is on intranet. The
company’s policies and
procedures are available to download and read, and HR can
show new offers and benefits to
everyone. Event documents and upcoming event information are
also present on intranet. They
12
can go and see the company holiday list. They can go and find
all government import links.

Intranet system has a powerful network of organization
employee and can be used for any kind
of announcement within a second. It has very important frequent
use government website links
on intranet portal.
Nonfunctional Requirement
Nonfunctional requirement includes: development, test, UAT
and production environment setup
and give access to relevant user. A Digester Recovery plan is
created to execute every quarterly.
Intranet application performance and load balance testing was
performed in testing time.
Recovering of intranet system from back that time, the
department had to show maintenance
page so user cannot access the application. When fixing the
production issue, the application was

kept in maintenance mode and the department deployed the new
code. News, Forms, Policy &
Procedure, Training, FAQ, Benefits, Holiday list and Special
Offer sections has collapse and
expandable features default all section are collapsed on click on
section heading user can expand.
News, Forms, Policy & Procedure and Training has public and
private information but it was not
shown as …
1
SYLLABUS
COURSE NUMBER: NUR 4516-DL-AD COURSE TITLE:
Crisis Intervention Strategies

COURSE CREDITS: 3 credits PREREQUISITES: See student
handbook
INSTRUCTOR: Lisys Camacho, APRN, MSN INSTRUCTOR’S
EMAIL: [email protected]
1.Text and Materials: Richard K. James / Burl E. Gilliland
(2013). Crisis Intervention
Strategies. (7th ed.) ISBN: 978-1-111-18677-7.
Publication Manual American Psychological Association (APA)
(6th ed.).
2009 ISBN: 978-1-4338-0561-5
2. Course description: This course examines the crisis state,
what it is, when it
occurs and how the nurse can aid the individual, family or
group in crisis. Crisis
theory and techniques, recognition and intervention in crisis
events.
Applicability to all areas of nursing and helping the profession.
3. Learning Outcomes:

• The student will identify the different types of crisis and their
impact on the
patient safety and health (AACN Essentials, QSEN: safety, team
work and
collaboration, quality improvement, informatics and patient
centered care).
• The student will be able to approach and safely manage
patient/families in
crisis.
4. Course Objectives: Upon completion of this course, the
student will be able to:
• Focuses on crisis intervention in the context of nursing
practice. Areas
addressed to theories of crisis.
• Characteristics and classification of crisis.
• Common maturational and situational crisis.
• Stages in various types of crisis.
• Physiological, psychological, and psychosocial responses to
crisis.
• Traditional and innovative crisis intervention methods; and

national resources
for intervention.
• Crisis theory and techniques; recognition and intervention in
crisis events,
applicable to all areas of nursing and all helping professions.
5.Course Requirements: See University Catalogue
6. Course Outline:
2
Date

Module/Topic
Assignment
Quizzes
WEEK 1
Approaching Crisis
Intervention
Culturally Effective
Helping
Read Chapter 1 & 2
Discussion: post and discuss
Introduction (Introduce
yourself)
Due Sunday midnight

Quiz 1 Due Friday
midnight
WEEK 2
The Intervention and
Assessment Models
The Tools of the
Trade
Read Chapter 3 & 4
Initial response due
Wednesday midnight / peer
responses due Sunday
midnight
Quiz 2 Due Friday
midnight

WEEK 3
Crisis Case Handling
Telephone and
Online Crisis
Counseling
Read Chapter 5 & 6
No discussion this week. Quiz
# 3 will have extra questions
Quiz 3 Due Friday
midnight
WEEK 4
Posttraumatic Stress
Disorder
Read Chapter 7

midnight
Quiz 4 Due Friday
midnight
WEEK 5 Crisis of Lethality
Read Chapter 8
Quiz 5 Due Friday
midnight
WEEK 6 Sexual Assault
Read Chapter 9

midnight
Quiz 6 Due Friday
midnight
WEEK 7
Partner Violence
Chemical
Dependency: The
Crisis of Addiction
Read Chapter 10 for Quiz # 7
No Discussion Question

(Preparation for Midterm)
Read Chapter 11 for Midterm
Quiz 7 Due Friday
midnight
WEEK 8 MIDTERM EXAM
(Midterm Exam)
MIDTERM EXAM Due
Friday midnight
WEEK 9
Personal Loss:
Bereavement and
Grief
Read Chapter 12

midnight
Quiz 9 Due Friday
midnight
WEEK 10 Crises in Schools
Read Chapter 13
Quiz 10 Due Friday
midnight
3

Date Module/Topic Assignment Quizzes
WEEK 11
Violent Behavior in
Institutions
Read Chapter 14
midnight
Quiz 11 Due Friday
midnight
WEEK 12

Crisis / Hostage
Negotiation
Research project
week
Read Chapter 15
Research Project
Quiz 12 Due Friday
midnight
Research Project Due
Friday midnight

WEEK 13
Human Services
Workers in Crisis:
Burnout, Vicarious
Traumatization, and
Compassion Fatigue
Disaster Response
Read Chapter 16 for Quiz # 13
(Preparation for Final Exam)
Read Chapter 17 for Final
Exam
Quiz 13 Due Friday
midnight

WEEK 14
FINAL EXAM
Final Exam
Final Exam Due
Friday midnight
WEEK 15
COURSE
REFLECTION
Course Reflection

Course Reflection Due
Friday midnight
WEEK 16 Final Week Final Grades will be posted
Final Grades will be
posted on Campus
Portal
All paper submitted must be in APA format according to
Publication Manual
American Psychological Association (APA) (6th Ed.).
2009 ISBN: 978-1-4338-0561-5
This course will use a variety of learning experiences to attain
the course objectives,

including but not limited to: lecture, quizzes, online discussion,
case study,
assessment strategies, group and individual exercises, and team
and individual
presentation.
Discussions: There will be a discussion question/activity posted
weekly by the
instructor for course modules on the course Discussion Forum.
Participation in the
discussions is strongly encouraged and will be factored into
your participation score.
It is recommended to login to this course at least 4 days each
online week. You are
required to post at least 3 times each week. For the discussion
board questions, you
must answer the question 100%. The answer should be based on
the knowledge
obtained from reading the book, no just your opinion. If there
are 2 questions in the
discussion, you must answer both of them. Your grade will be
an average of both
questions.

4
Students are also required to know the expectations or
“etiquette” that pertains to the
discussion board. Students who abuse this forum by making
harassing,
inappropriate or abusive statements will be removed and receive
a zero (0).
Remember, your participation is essential to connecting with
other students and
developing an online learning community. Further, often it is
the deciding factor
between receiving a higher or lower grade at the end of the
term. Discussion
questions account for 10% of your final grade.
Discussion Question (DQ) Participation Guidelines:
Students must post a minimum of three times in each graded
discussion. The three
posts in each individual discussion must be on separate days,

the initial answer and
two responses to peers. The student must provide an initial
answer to the graded
discussion posted by the course instructor, by Wednesday, 11:59
p.m. EST, of each
week. If the student does not provide an answer to each graded
discussion topic (not
a response to a student peer) before the Wednesday deadline, an
automatic “0” will
be issued for that week’s DQ. Subsequent posts, including
essential responses to
peers, must occur by the Sunday deadline, 11:59 p.m. EST of
each week.
NOTE: To receive credit for a week's discussion, students may
begin posting no
earlier than the Monday at 12:01 a.m. EST.
*Credit for peer responses will be issued via the DQ rubric if
peer responses are made
without an initial DQ response.
*See Discussion Question (DQ) Rubric on next page (Rubrics
contain evaluative
criteria, quality definitions for those criteria at particular levels

of achievement, and a
scoring strategy).
Discussion Question (DQ) Submission Guidelines:
Students must submit their initial, weekly DQ post in two
separate areas. First, the
student will submit their initial response via that week’s
assignment link provided
under the assignments tab as a Microsoft Word document. Once
this is done, the
student will then copy and paste their answer onto that week’s
DQ thread under the
Discussions tab. Thereafter, all discussions and peer replies
will be conducted via
the DQ board. Failure to submit your initial DQ response to
BOTH the assignments
tab and the DQ thread will result in a “0” for that week’s DQ.
Note: All DQ submissions will be monitored for plagiarism.

5
Discussion Question (DQ) Rubric:
Levels of Achievement
Criteria Proficient Competent Novice
Introduction
and quality of
discussion’s
Argument
Weight 60.00%

100.00 %
It is consistent with
application in
research related to
its context. Clarity of
ideas.
Comprehensive, in-
depth and wide
ranging.
70.00 %
The topic has a
partially weak
association to
clarity of ideas and
related topic.
Relevant but not
comprehensive.
15.00 %
Unable to address
any part of the
question and/or
topic. Little

relevance/some
accuracy.
Objectivity of
Tone, overall
quality &
Review of
Literature in
APA 6th format
within past 7
years
Weight 10.00%
100.00 %
Tone is consistent,
addressed
professionally and
objectively. Evidence
in literature supports
arguments.
70.00 %
The tone is not
consistently
objective. Some

observations, some
supportive evidence
used.
15.00 %
No objectivity in tone.
No evidence of
literature review
provided. Lacks
evidence of critical
analysis, poor to no
use of supportive
evidence.
Grammar /
Writing Skills
Weight 7.50%
100.00 %
Excellent mechanics,
sentence structure
and organization
with no grammatical
mistakes.

70.00 %
Some grammatical
lapses , uses
emotional
responses in lieu of
relevant points.
0.00 %
Poor grammar, weak
communication, lack
of clarity.
Peer Reply #1
Weight 7.50%
100.00 %
Demonstrates an
exceptional ability to
analyze and
synthesize student
work, asks
meaningful
extending questions.
70.00 %

Some ability to
meaningfully
comment on other
students work and
ask meaningful
questions.
0.00 %
No peer response
Peer Reply #2
Weight 7.50%
100.00 %
Demonstrates an
analyze and
synthesize student
work, asks
meaningful
extending questions.
70.00 %
Some ability to
meaningfully

comment on other
students work and
ask meaningful
questions.
0.00 %
No Peer response
Overall APA Use
Weight 7.50%
100.00 %
Demonstrates an
apply 6th edition
APA standards.
70.00 %
Some ability to
apply 6th edition
APA standards. i.e.
use of in-text
citation, reference
structure, quoting,
etc.

0.00 %
No adherence to 6th
edition APA
standards.
6
Assignment: Specific assignments, their due dates, and grading
criteria are listed in
this syllabus and on the assignment tab. You are accountable for
both individual and
group assignments and for providing a significant contribution
in a valuable way to
it. You are also responsible for completing all assignments
including written papers,
presentations, and class discussions. You will be graded on the
achievement of the
objectives, not on the effort you put into your assignments. All
online discussions,
written assignments and documentation of others' ideas and

words in presentations
must be in APA 6th edition format. Papers cannot be rewritten
and assignments
cannot be re-given in an attempt to obtain a higher grade.
Late Assignments: Due dates are established for reasons of
equity. It is not fair to
peers who complete assignments on time if other classmates
have extra time to work
on their assignments. Late assignments are not permitted.
Research Project (Group Assignment): Students will be
randomly distributed into
groups by blackboard system. Students in a designated group
will work together as a
team with high level of respect and collaboration to achieve the
objectives of the
project. Teamwork accounts for 10% of the grade. The topic of
the group research
project will be automatically assigned. Topic will be selected
from any chapter in the
syllabus. Students will develop a research project with a
minimum of 2000 words/4
pages single spaced (Times New Roman, Size 12), and 5
references about that topic. A
formal paper must be submitted via Assignment forum (Group

Project tab) as an
attachment in APA format according to Publication Manual
American Psychological
Association (APA) (6th ed.).2009 ISBN: 978-1-4338-0561-5.
This especial assignment
will be considered as the research project for the class. The
criteria exposed in your
paperwork must be exclusively based on peer reviewed article,
and I will be very fussy
in confirming the reliability of your statements. Please, see
grading criteria / rubric
under the assignments tab. This paperwork must be submitted
on week #12. You will
have plenty of time to start collecting literature for the research
project. This
assignment has a value of 100 points and accounts for 20% of
the final grade.
Quizzes: There will be a quiz weekly. Each quiz will evaluate
the content of that week
usually one or two chapters for week (usually 25 to 35
questions: multiple choice,
true and false, multiple answers and fill in the blank type
questions. Quizzes account
for 20% of your final grade

Midterm Test: This exam consists of 50 to 60 questions
(multiple choice, true and
false, multiple answers and fill in the blank type questions)
(Chapter 1 through
Chapter 11). Midterm exam accounts for 20% of your final
grade.
Final Test: Final test will include 50 to 75 questions (multiple
choice, true and
false, multiple answers and fill in the blank type questions).
Final test evaluates the
content of the whole semester (Chapter 1 through Chapter 17).
Final exam accounts
for 20% of your final grade.
Course Reflection: Course reflection assignment is part of the
portfolio that students
must complete during last class of the program. This assignment
is due on week #15.
Please, read carefully the Course Reflection Guidelines that you

will find under the
assignments tab – week #15. This assignment has a value of 100
points and
accounts for 10% of the final grade.
7
7. Class Policies: All students are responsible for reviewing the
School Catalog
POLICIES
http://www.fnc.edu/publications/Cataloggeneral.pdf
STUDENT CODE OF ETHICS
Cheating or plagiarism is dishonest, undermines the necessary
trust upon which
relations between students and faculty are based, and is
unacceptable conduct.

Students who engage in cheating or plagiarism will be subject
to academic
sanctions, including a lowered or failing grade in a course; and
the possibility of
an additional administrative sanction, including probation,
suspension, or
expulsion. Cheating is the act of obtaining or attempting to
obtain credit for
academic work by using dishonest means. Cheating at FNC
includes but is not
limited to: Copying, in part or whole from another's
examination, paper,
mathematical analysis, research or creative project, or the like;
Submitting as
one's own work an examination, paper, mathematical analysis,
research or
creative project, or the like which has been purchased,
borrowed, or stolen; or
fabricating data; Consulting notes, sources, or materials not
specifically
authorized by the instructor during an examination; Employing
a surrogate to
take an examination, write a paper, do mathematical analysis, or
complete, in part
or wholly, an evaluation instrument; Aiding or abetting any act

that a reasonable
person would conclude, when informed of the evidence, to be a
dishonest means
of obtaining or attempting to obtain credit for academic work;
and committing any
act that a reasonable person would conclude, when informed of
the evidence, to be
a dishonest means of obtaining or attempting to obtain credit for
academic work.
Plagiarism is the act of obtaining or attempting to obtain credit
for academic work
by representing the work of another as one's own without the
necessary and
appropriate acknowledgment. More specifically, plagiarism is:
The act of
incorporating the ideas, words of sentences, paragraphs, or parts
thereof without
appropriate acknowledgment and representing the product as
one's own work;
and The act of representing another's intellectual work such as
musical
composition, computer program, photographs, painting,
drawing, sculpture, or
research or the like as one's own. If a student is in doubt about
the nature of

plagiarism, he/she should discuss the matter with the course
instructor. Theft -
Copying computer programs owned, leased, or rented by the
University for use by
the student in his or her course of studies is considered theft
and will be dealt
with according to the laws covering such actions and to the
University norms for
disciplinary actions. In cases like these, the Campus Dean will
convene a Hearing
Committee which will hear, investigate and render a report to
the Campus Dean.
This Committee will be composed of three members from the
faculty or staff.
According to the findings, the Campus Dean has the choice to
make a decision. If
this decision is not acceptable to those involved, a petition to
the Dean to appoint
an Honor Court must be signed by at least three people. The
Honor Court
procedure is explained in the Student Handbook.
Religious Holidays
Religious holidays are an excused absence, but not beyond the

day for the holiday
itself. Students should make their requests known at the
beginning of the
semester and arrangements must be made with the faculty
member for missed
work.
8
Students with Disabilities/ Special Accommodations
Students with disabilities who may need special
accommodations must register
with the Office of Disability Services. In addition, students
must contact the
instructor so that arrangements can be made to accommodate
their needs.
FNU is committed to offering accessible courses to all students,
in full compliance
with the Americans with Disabilities Act (ADA) Amendments
Act of 2008 (ADAAA),
Titles I and II of the ADA of 1990, and Sections 503 & 504 of

the Rehabilitation
Act of 1973. If you require special accommodations, you have
the right to receive
services including but not limited to: customized assessments,
individualized
tutorial services, and other accommodations provided to you by
faculty and staff.
Please do not hesitate to contact our Student Services Office or
Distance Learning
department if you require any special accommodations.
8. Grading Criteria:
Discussion questions, quizzes, written examinations, written
assignments as
follows:
Discussions 10%
Quizzes 20%
Mid-Term Exam 20 %
Research Project 20%
Final Exam 20%
Course Reflection 10%
9. Grading System:

Letter
Grade
Numerical
Points
Quality
Points
Superior
Achievement
A (93-100) 4.0 points
Good B (85-92) 3.0 points
Average C (80-84) 2.0 points (passing
grade)

Failure F (0-79) Unsatisfactory
Incomplete I
FNU is committed to offering accessible courses to all students,
in full compliance
with the Americans with Disabilities Act (ADA) Amendments
Act of 2008 (ADAAA),
Titles I and II of the ADA of 1990, and Sections 503 & 504 of
the Rehabilitation Act of
1973. If you require special accommodations, you have the right
to receive services
including but not limited to: customized assessments,
individualized tutorial services,
and other accommodations provided to you by faculty and staff.
Please do not hesitate to contact our Student Services Office or
Distance Learning
department if you require any special accommodations.
Florida National University
NUR4516

Course Reflection
GuidelinesPurpose
The purpose of this assignment is to provide the student an
opportunity to reflect on selected RN-BSN competencies
acquired through the NUR4516 course. Course Outcomes
This assignment provides documentation of student ability to
meet the following course outcomes:
· The student will identify the different types of crisis and their
impact on the patient safety and health (AACN Essentials,
QSEN: safety, teamwork and collaboration, quality
improvement, informatics and patient centered care).
· The student will be able to approach and safely manage
patient/families in crisis.
Points
This assignment is worth a total of 100 points (10%).
Due Date
Submit your completed assignment under the Assignment tab by
Friday 11:59 p.m. EST of Week 15 as directed.Requirements
1. The Course Reflection is worth 100 points (10%) and will be
graded on quality of self-assessment, use of citations, use of
Standard English grammar, sentence structure, and overall
organization based on the required components as summarized
in the directions and grading criteria/rubric.
2. Follow the directions and grading criteria closely. Any

questions about your essay may be posted under the Q & A
forum under the Discussions tab.
3. The length of the reflection is to be within three to six pages
excluding title page and reference pages.
4. APA format is required with both a title page and reference
page. Use the required components of the review as Level 1
headers (upper and lower case, centered):
Note: Introduction – Write an introduction but do not use
“Introduction” as a heading in accordance with the rules put
forth in the Publication manual of the American Psychological
Association (2010, p. 63).
a. Course Reflection
b. ConclusionPreparing Your Reflection
The BSN Essentials (AACN, 2008) outline a number of
healthcare policy and advocacy competencies for the BSN-
prepared nurse. Reflect on the NUR4516 course readings,
discussion threads, and applications you have completed across
this course and write a reflective essay regarding the extent to
which you feel you are now prepared to:
1. “Integrate theories and concepts from liberal education into
nursing practice.
2. Synthesize theories and concepts from liberal education
to build an understanding of the human experience.
3. Use skills of inquiry, analysis, and information literacy to

address practice issues.
4. Use written, verbal, nonverbal, and emerging technology
methods to communicate effectively.
5. Apply knowledge of social and cultural factors to the care of
diverse populations.
6. Engage in ethical reasoning and actions
to provide leadership in promoting advocacy, collaboration,
and social justice as a socially responsible citizen.
7. Integrate the knowledge and methods of a variety of
disciplines to inform decision making.
8. Demonstrate tolerance for the ambiguity and unpredictability
of the world and its effect on the healthcare system.
9. Value the ideal of lifelong learning to support excellence in
nursing practice.” (p. 12).
Reference:
American Association of Colleges of Nursing [AACN]. (2008).
The essentials of baccalaureate education for professional
nursing practice. Washington, DC: Author.Directions and
Grading Criteria
Category
Points
%
Description
(Introduction – see note under requirement #4 above)
8

8
Introduces the purpose of the reflection and addresses BSN
Essentials (AACN, 2008) pertinent to healthcare policy and
advocacy.
You Decide Reflection
80
80
Include a self-assessment regarding learning that you believe
represents your skills, knowledge, and integrative abilities to
meet the pertinent BSN Essential and sub-competencies (AACN,
2008) as a result of active learning throughout this course. Be
sure to use examples from selected readings, threaded
discussions, and/or applications to support your assertions to
address each of the following sub-competencies:
(a) “Integrate theories and concepts from liberal education into
nursing practice.
(b) Synthesize theories and concepts from liberal education
to build an understanding of the human experience.
(c) Use skills of inquiry, analysis, and information literacy to
address practice issues.
(d) Use written, verbal, nonverbal, and emerging technology
methods to communicate effectively.
(e) Apply knowledge of social and cultural factors to the care of
diverse populations.
(f) Engage in ethical reasoning and actions

to provide leadership in promoting advocacy, collaboration,
and social justice as a socially responsible citizen.
(g) Integrate the knowledge and methods of a variety of
disciplines to inform decision making.
(h) Demonstrate tolerance for the ambiguity
and unpredictability of the world and its effect on
the healthcare system.
(i) Value the ideal of lifelong learning to support excellence in
nursing practice.” (p. 12).
Conclusion
4
4
An effective conclusion identifies the main ideas and major
conclusions from the body of your essay. Minor details are left
out. Summarize the benefits of the pertinent BSN Essential and
sub-competencies (AACN, 2008) pertaining to scholarship for
evidence-based practice.
Clarity of writing
6
6
Use of standard English grammar and sentence structure. No
spelling errors or typographical errors. Organized around the
required components using appropriate headers. Writing should
demonstrate original thought without an over-reliance on the
works of others.

APA format
2
2
All information taken from another source, even if summarized,
must be appropriately cited in the manuscript and listed in the
references using APA (6th ed.) format:
1. Document setup
2. Title and reference pages
3. Citations in the text and references.
Total:
100
100
A quality essay will meet or exceed all of the above
requirements.Grading Rubric
Assignment Criteria
Meets Criteria
Partially Meets Criteria
Does Not Meet Criteria
(Introduction – see note under requirement #4 above)
(8 pts)

Short introduction of selected BSN sub-competencies (AACN,
2008) pertinent to scholarship for evidence-based practice.
Rationale is well presented, and purpose fully developed.
7 – 8 points
Basic understanding and/or limited use of original explanation
and/or inappropriate emphasis on an area.
5 – 6 points
Little or very general introduction of selected BSN sub-
competencies (AACN, 2008). Little to no original explanation;
inappropriate emphasis on an area.
0 – 4 points
You Decide Reflection

(80 pts)
Excellent self-assessment of skills, knowledge, and integrative
abilities pertinent to healthcare policy and advocacy. Reflection
on pertinent BSN sub-competencies (AACN, 2008) supported
with examples.
70 – 80 points
Basic self-assessment of skills, knowledge, and integrative
abilities pertinent to healthcare policy and advocacy. Reflection
on pertinent BSN sub-competencies (AACN, 2008) not
supported with examples.
59 – 69 points
Little or very general self-assessment of skills, knowledge, and
integrative abilities pertinent to healthcare policy and advocacy.
Little or no reflection on pertinent BSN sub-competencies
(AACN, 2008) or reflection not supported with examples.

0 – 58 points
Conclusion
(4 pts)
Excellent understanding of pertinent BSN sub- competencies
(AACN, 2008). Conclusions are well evidenced and fully
developed.
3 – 4 points
Basic understanding and/or limited use of original explanation
and/or inappropriate emphasis on an area.
2 points
Little understanding of pertinent BSN sub-competencies
(AACN, 2008). Little to no original explanation; inappropriate
emphasis on an area.
0 – 1 point
Clarity of writing

(6 pts)
Excellent use of standard English showing original thought with
minimal reliance on the works of others. No spelling or
grammar errors. Well organized with proper flow of meani ng.
5 – 6 points
Some evidence of own expression and competent use of
language. No more than three spelling or grammar errors. Well
organized thoughts and concepts.
3 – 4 points
Language needs development or there is an over-reliance on the
works of others. Four or more spelling and/or grammar errors.
Poorly organized thoughts and concepts.
0 – 2 points

APA format
(2 pts)
APA format correct with no more than 1-2 minor errors.
2 points
3-5 errors in APA format and/or 1-2 citations are missing.
1 point
APA formatting contains multiple errors and/or several citations
are missing.
0 points
Total Points Possible = 100 points
NUR4516 Course Reflection Guidelines.docx
08/21/19
2

FORMAT GUIDELINES FOR MSIS PAPERS AND FINAL
PROJECT
General Guidelines
All papers written for any MSIS course will follow these
guidelines (see the Specific
Formatting Features section for more detail).
• double spaced
• no paragraph or page border
• no extra space before or after each line or between paragraphs,
extra space can be left
before or after a table/figure/chart (see paragraph menu for
options, by default MS Word
adds extra space after a paragraph, ensure you set that to 0
before and 0 after)
• all text should be in black, no special colors

• headers/footers maybe used in course papers except for the
final paper in BIT 595
• Times New Roman or Arial are acceptable fonts and 12pt
• tables/charts/graphs should be single spaced and can be
presented landscape and in
smaller point size
• all tables/charts/graphs must have a caption, placed after the
discussion, and listed in the
appropriate List of Figures, Tables, or Charts.
o use the caption feature
o change the color of the font to black and the size to the same
in the document
• use hard return (ctrl enter) to create a page break, do not use
several returns to move text
to new page

• Table of Contents/List of Figure/List of Charts should be in
the same font and size as the
rest of the document, no color, no italics, with numbers right
aligned (create a right dot
leader tab at the right margin)
2
The components of the final project/thesis includes:
• Title page
• Copyright page (or blank page)
• Signature page
• Executive Summary or Abstract
• Acknowledgments (optional)

• Table of Contents
• List of Tables
• List of Figures
• Introduction
• Project Detail (this will vary depending on the type of project
completed)
• Results/Discussion
• References Cited
• Appendices (optional)
Each of these components is discussed in full detail in the
Thesis and Major Paper Guide
provided on the Graduate school website,. It is highly
suggested that you download and print a
copy.

These guidelines will apply to all papers written in each of the
classes as well as the final
capstone project. There may be some sections not included for
specific class assignments. Be
sure to check with the course professor on what must be
included.
http://www.minotstateu.edu/graduate/_documents/theses_guide/t
hesis_and_major_paper_guide.pdf
3
SPECIFIC FORMATTING FEATURES
Preliminary Material
The formats used for preliminary material (Title Page through
List of Figures, or List of

Plates) are illustrated in the example pages provided in
Appendix A of the Thesis and Major
Paper Guide. Students should follow these examples carefully in
preparing these preliminary
pages.
Margins
The margins on all four sides of every page must be a minimum
of 1 inch. Only page
numbers (placed upper right in a header) are placed outside of
the margins. The required margins
apply to tables and figures as well as the text, and they apply to
all pages, including preliminary
material and appendices.
Page Numbers
All pages of the thesis are counted with the exception of the

blank or copyright page that
follows the Title Page. All preliminary pages (all pages prior to
the Introduction) should be
numbered with lower case Roman numerals (ii). The only
exception is the Title Page, which is
assigned a page number (i.e., counted as page i), but it is not
paginated (no page number is
shown). Beginning with Introduction, and continuing through
the References and any
appendices, all pages are counted and paginated (with some
exceptions) with Arabic numerals
(2, 3). The only page that is not paginated is the page (if
present) labeled “Appendices” or
“Appendix”.
Page numbers, whether Roman or Arabic numerals, are placed at
the upper-right corner

of the page. They should be located inside the right-hand
margin. To set the page number in
4
Microsoft Word, use Insert/Page Number/Top of Page--Plain
Number 3. The page number can
then be formatted as needed (to be either lowercase Roman
numerals or Arabic numerals).
Changing the type of page number (Roman numerals to Arabic
numerals) or omitting the
page number from a page requires use of a section break within
word processing programs. The
places that require a section break are before (transitioning to)
the first page of each chapter and
before the page (if included) labeled “Appendices” or
“Appendix.” The section break should be

inserted after typing on the preceding page is completed. In
Microsoft Word, select… Page
Layout/ Break /Section break – next page. The cursor will move
to the top of the next page, and
the section number increases by one. The section break allows
the pages of different sections,
including headers and footers, to be formatted differently.
To set the type of page number to be used: Double-click in the
header area, to activate the
headers and footers. In the Header and Footer section of the
Formatting Palette, select… Format
Page number. In the window that appears, you can choose the
format of the page numbers.
Within the preliminary materials section, select the i, ii, iii…
format. In the Headings the APA
Manual defines five possible levels of headings. However, in

most reports or projects, all five
levels will not be needed. Headings help readers navigate the
report or project; but using too
many levels can be more intrusive than helpful. The five levels
of headings set forth in the APA
Manual are formatted as follows:
Level 1 centered, boldface, uppercase and lowercase
(capitalized) heading.
Level 2 flush left, boldface, uppercase and lowercase
(capitalized) heading.
Level 3 indented, boldface, lowercase (only first word
capitalized) paragraph heading,
ends with a period.
5

Level 4 indented, boldface, italicized, lowercase (only first
word capitalized) paragraph
heading, ends with a period.
Level 5 indented, italicized, lowercase (only first word
capitalized) paragraph heading,
ends with a period.
These heading formats outlined in the APA Manual 6th edition
differ from those outlined
in the 5th edition. In a report or project, the highest level
heading is used to title the chapter. Both
the chapter number (e.g., Chapter 1) and the title of the chapter
(e.g., Introduction) are
considered to be part of the same heading, even though they are
typed on separate lines, double-
spaced.

Typeface and Spacing
The MSIS Faculty prefers Times New Roman or Arial.
Acceptable font sizes are 10 pt
and 12 pt. For Times New Roman and Arial, 12 pt text works
best; 10-pt text is rather small, and
more difficult to read. The same typeface must be used
throughout the report or project, with the
exceptions of lettering that is part of the body of a figure and
material in appendices, for which a
different typeface may be used. One additional excepti on to the
font size requirement relates to
table notes, which may be a smaller font (e.g., 10-pt Times New
Roman).
Text should be written using left justification (i.e., text aligned
with left margin, except
when indented). Full justification, which spreads the text to
align with both the left and right

margins, should not be used.
The MSIS Faculty prefers double spacing throughout the
document. However,
appropriate use of larger line spacing (triple or quadruple) in
some places can improve the
readability of the reports or projects. Triple line spacing (two
blank lines) is required above
and/or below tables that appear on a page with normal text, to
more clearly offset them from the
6
text. Larger line spacing (triple spacing should suffice) may
also precede headings, particularly
higher-level headings. Consistency in spacing is the key.

In Text Citation and Reference Page
The MSIS Faculty has agreed on a modified APA format. Each
reference should be listed in
alphabetical order, according to proper APA format, on the
reference page and numbered. The
carry over line will be indented such that it aligns with the first
line. Examples follow:
1. Baker, E. J. (2011). Household preparedness for the
Aftermath of Hurricanes in
Florida, Applied Geography, 31, 46-52.
2. Carleton, R. N., Collimore, K. C., & Asmundson, J. G. J.
(2010). It’s not just the
judgements—It’s that I don’t know: Intolerance of uncertainty
as a predictor of social
anxiety, Journal of Anxiety Disorders, 24, 189–195.
The number will be used as the in text citation and the number

enclosed in brackets [1]. The
numbers will not be in numerical order in your document, rather
will refer to the listing on the
reference page. For example:
Baker [1] found that preparedness was strongly related to
factors like income level, home
ownership, race, age, and type of housing.
ASSISTED LIVING AUTOMATION SOLUTION 2
2
Table of Contents
Introduction3
Statement of problem3
OVERVIEW OF THE CURRENT SITUATION4

Which solutions and techniques currently in use4
What technology is effective currently4
PROBLEM STATEMENT5
Scope of the project5
Activities that will help in achieving the objective6
How the project would differ or improve on what is being
done.6
References11
Assisted Living Automation

1 Intranet System A Project Submitted in Partial

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