Slides accompanying my 17 (!) minute talk for our CHI 2012 paper 'Questionable Concepts: Critique as a Resource for Designing with Eighty Somethings'. The talk and paper focuses on one of the design methods we used in the Banking for the Older Old project to engage participants in the early stages of idea generation and critique during workshops. Full paper can be access here: http://dl.acm.org/citation.cfm?id=2207676.2208567&coll=DL&dl=GUIDE&CFID=380590099&CFTOKEN=64685270
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Questionable concepts: Critique as a resource for designing with eighty somethings
1. CHI
2012,
Austin,
TX,
7th
May
2012
Questionable
Concepts
Critique
as
a
Resource
for
Designing
with
Eighty
Somethings
John
Vines1,2
Mark
Blythe2
Stephen
Lindsay2
Paul
Dunphy2
Andrew
Monk3
Patrick
Olivier1
1Culture
Lab,
Newcastle
University
2School
of
Design,
Northumbria
University
3Department
of
Psychology,
University
of
York
Questionable
Concepts
–
Vines,
Blythe,
Lindsay,
Dunphy,
Monk
&
Olivier
1
of
13
2. CHI
2012,
Austin,
TX,
7th
May
2012
banking
for
the
older
old
eighty somethings
See:
Vines
et
al.
2011.
‘Eighty
Something:
Banking
for
the
Older
Old’
Questionable
Concepts
–
Vines,
Blythe,
Lindsay,
Dunphy,
Monk
&
Olivier
2
of
13
3. CHI
2012,
Austin,
TX,
7th
May
2012
Finance
and
Care
Expert
Workshop
Activity
1:
Grouping
quotes
together
from
the
‘Vinancial
biographies’
Activity
2:
Quick
ideation
in
response
to
the
needs,
desires
and
barriers
faced
by
the
‘eighty
somethings’
Questionable
Concepts
–
Vines,
Blythe,
Lindsay,
Dunphy,
Monk
&
Olivier
3
of
13
4. CHI
2012,
Austin,
TX,
7th
May
2012
Ideas
visually
developed
into
graphical
concepts
and
‘cards’
to
seed
participatory
design
workshops
Questionable
Concepts
–
Vines,
Blythe,
Lindsay,
Dunphy,
Monk
&
Olivier
4
of
13
5. CHI
2012,
Austin,
TX,
7th
May
2012
Questionable
Concepts
–
Vines,
Blythe,
Lindsay,
Dunphy,
Monk
&
Olivier
5
of
13
6. CHI
2012,
Austin,
TX,
7th
May
2012
Questionable
Concepts
–
Vines,
Blythe,
Lindsay,
Dunphy,
Monk
&
Olivier
6
of
13
7. CHI
2012,
Austin,
TX,
7th
May
2012
Questionable
Concepts
–
Vines,
Blythe,
Lindsay,
Dunphy,
Monk
&
Olivier
7
of
13
8. CHI
2012,
Austin,
TX,
7th
May
2012
10
participants
(6,
2,
2)
Workshop
1:
‘Getting
to
know
you’
and
giving
the
cards
Workshop
2:
Discussion
of
cards
CRITIQUE;
COPING;
CREATIVITY
Questionable
Concepts
–
Vines,
Blythe,
Lindsay,
Dunphy,
Monk
&
Olivier
8
of
13
9. CHI
2012,
Austin,
TX,
7th
May
2012
CRITIQUE
(of
peers,
technology
&
banks)
“If
this
actually
came
to
pass
it
would
be
just
a
way
for
the
banks
and
Jinancial
institutions
to
make
more
money
for
the
“fatcats”
and
the
shareholders
and
to
exploit
the
man
in
the
street”-‐
Rita,
83
“that
will
put
your
bank
charges
up!”
–
Agatha,
81
“are
we
not
to
take
charge
of
anything
ourselves?”
-‐
Patricia,
84
Questionable
Concepts
–
Vines,
Blythe,
Lindsay,
Dunphy,
Monk
&
Olivier
9
of
13
10. CHI
2012,
Austin,
TX,
7th
May
2012
COPING
““hide
it
in
code
among
telephone
numbers
in
my
diary.”
-‐
Agatha,
81
“I
remember
my
pin
number
and
password
by
association.
If
you
could
draw
an
object
that
reminded
you
of
it,
then
that
too
could
be
deciphered
by
someone.”
–
Margaret,
83
Questionable
Concepts
–
Vines,
Blythe,
Lindsay,
Dunphy,
Monk
&
Olivier
10
of
13
11. CHI
2012,
Austin,
TX,
7th
May
2012
CREATIVITY
“I
like
the
idea
on
the
front
of
an
iPad
type
wallet
…
But
you
could
also,
I
feel,
have
a
card
that
you
could
put
into
a
computer
or
a
screen
and
you
would
call
up
your
accounts,
and
see
them.”
-‐
Dolores,
81
Questionable
Concepts
–
Vines,
Blythe,
Lindsay,
Dunphy,
Monk
&
Olivier
11
of
13
12. CHI
2012,
Austin,
TX,
7th
May
2012
Politics
of
PD
with
the
Eighty
Somethings
Questionable
Concepts
–
Vines,
Blythe,
Lindsay,
Dunphy,
Monk
&
Olivier
12
of
13
13. CHI
2012,
Austin,
TX,
7th
May
2012
Critique
as
a
Resource
for
Design
Critique
does
not
equal
disinterest
‘Questionability’
can
be
a
dialogue
builder
Critique
directs
future
design
research
Thank
You!
Questionable
Concepts
–
Vines,
Blythe,
Lindsay,
Dunphy,
Monk
&
Olivier
13
of
13
20