SlideShare a Scribd company logo
1 of 64
Weʼre here to create
something great
Product design as a theory of change




       Joe Edelman — Citizen Logistics, Inc. — #pdf10
QUESTIONS
What do we want?
Whatʼs missing?
ACTION AND
COMMUNITY
  AT SCALE
Three Ways
to Drive Action
EMAIL
CONVERSIONfunnel)
        (pic of
FUNNELS
Field Organizing
Social Media
Emails → Virtual Actions
                 Conversion Funnel




                       ?
Social Media                            Walkie-talkie
                                      Field Organizing
EMAIL
CONVERSIONfunnel)
        (pic of
FUNNELS
Pro
Good metrics • Tight control of messaging
Field Organizing

Pro
• real relationships
• real-world action
• increasing engagement
• more likely to bring in big
  money
Field Organizing




Pro
• sometimes good metrics • can be viral
Emails → Virtual Actions
                 Conversion Funnel




                       ?
Social Media                            Walkie-talkie
                                      Field Organizing
Saul Alinsky


COMMUNITY ORGANIZING
Emails → Virtual Actions
                 Conversion Funnel




                       ?
Social Media                            Walkie-talkie
                                      Field Organizing
Emails → Virtual Actions
                 Conversion Funnel




                 GROUNDCREW


Social Media                            Walkie-talkie
                                      Field Organizing
ACTION AND
COMMUNITY
  AT SCALE
What do we want?
Whatʼs missing?
Whatʼs
unnecessary?
⊘
Spreadsheets
⊘CRM
Listings
⊘
Tracking
 across
Facebook
 Twitter
  Email
  SMS
⊘
Manually Tracking
where people are
⊘
Manually Tracking
   schedules
people
 location
availability
  action
people
location
availability
action
++++
Whatʼs
unnecessary?
What could be fun?
Make it
one-click
Visualize progress
Track utopian
   metrics
how many people...
• show up
• meet others
• become friends
• enjoy themselves
• become leaders
What could be fun?
What do we want?

Whatʼs unnecessary?

What could be fun?
Who deserves some
power?
(pic of funnel)


EMAIL CONVERSION
     FUNNELS
FIELD
ORGANIZING
Who deserves some
power?
How can people
build on this?
Technology                                                                CEML
                                                                          Server
                                                                                    Realtime
                                                                                     iPhone
                                                                                                Realtime
                                                                                                  Web




Ecosystem Building
                                                                                          Abstract Data
 Powerful,        Event          Open Source             SMS /                               Model
                                                                          CMS / Social
Documented     Coordination      Clients with          Messaging
                                                                            Plugins       Strategy for
   API          Language           Plugins              Plugins
                                                                                          API Buy-In


                                                                                   Trade Secrets
Scalability
                                                                             HYDRA             PICARD
 Actor-      Redis for                       Ruby &                           custom       cross-platform
                           Real                            HTML5
 based        speed                        JavaScript                        streaming        realtime
                                                         WebSockets
                          Servers                                           database on     coordination
   (like        (like                       for most      or polling
                         (like Twitter!)                 (like AppJet!)        Redis           engine
 Erlang!)     GitHub!)                        devs
How can people
build on this?
QUESTIONS
What do we want?

Whatʼs unnecessary?

What could be fun?

Who deserves some power?

How can people build on this?
Emails → Virtual Actions
                 Conversion Funnel




                 GROUNDCREW


Social Media                            Walkie-talkie
                                      Field Organizing
Weʼre here to create
something great
Product design as a theory of change




       Joe Edelman — Citizen Logistics, Inc. — #pdf10

More Related Content

Similar to We're Here to Create Something Great: 5 Questions That Will Help

Marshall Sponder - Social Media Monitoring Analytics - Measure13
Marshall Sponder - Social Media Monitoring Analytics - Measure13Marshall Sponder - Social Media Monitoring Analytics - Measure13
Marshall Sponder - Social Media Monitoring Analytics - Measure13Our Social Times
 
Umsl challanges for brand measuring social media -marshall sponder - apr...
Umsl    challanges for brand measuring social media  -marshall sponder  - apr...Umsl    challanges for brand measuring social media  -marshall sponder  - apr...
Umsl challanges for brand measuring social media -marshall sponder - apr...Marshall Sponder
 
Future of Content Platforms
Future of Content PlatformsFuture of Content Platforms
Future of Content Platformsscroisier
 
Hadoop's Opportunity to Power Next-Generation Architectures
Hadoop's Opportunity to Power Next-Generation ArchitecturesHadoop's Opportunity to Power Next-Generation Architectures
Hadoop's Opportunity to Power Next-Generation ArchitecturesDataWorks Summit
 
Inaugural address manjusha - Indicthreads cloud computing conference 2011
Inaugural address manjusha -  Indicthreads cloud computing conference 2011Inaugural address manjusha -  Indicthreads cloud computing conference 2011
Inaugural address manjusha - Indicthreads cloud computing conference 2011IndicThreads
 
Building the Joomla Platform
Building the Joomla PlatformBuilding the Joomla Platform
Building the Joomla PlatformAndrew Eddie
 
Программные сервисы как выгодная инвестиция в новую ИТ-стратегию
Программные сервисы как выгодная инвестиция в новую ИТ-стратегиюПрограммные сервисы как выгодная инвестиция в новую ИТ-стратегию
Программные сервисы как выгодная инвестиция в новую ИТ-стратегиюSQALab
 
2011 London SBS | Lee Bryant, Social Business Intelligence
2011 London SBS | Lee Bryant, Social Business Intelligence2011 London SBS | Lee Bryant, Social Business Intelligence
2011 London SBS | Lee Bryant, Social Business IntelligenceDachis Group
 
Monitoring analytics workshop marshall sponder for london - march 26th prese...
Monitoring analytics workshop  marshall sponder for london - march 26th prese...Monitoring analytics workshop  marshall sponder for london - march 26th prese...
Monitoring analytics workshop marshall sponder for london - march 26th prese...Marshall Sponder
 
Lotus Live 4 ClubAlliances.com
Lotus Live 4 ClubAlliances.comLotus Live 4 ClubAlliances.com
Lotus Live 4 ClubAlliances.comPhilippe MATHIEU
 
Salesforce presentation for EDHEC
Salesforce presentation for EDHECSalesforce presentation for EDHEC
Salesforce presentation for EDHECPascal Ly
 
Club of Amsterdam - Future of Services - Iskander Smit
Club of Amsterdam - Future of Services - Iskander SmitClub of Amsterdam - Future of Services - Iskander Smit
Club of Amsterdam - Future of Services - Iskander SmitInfo.nl
 
Integrating social media monitoring, analytics and engagment marshall sponde...
Integrating social media monitoring, analytics and engagment  marshall sponde...Integrating social media monitoring, analytics and engagment  marshall sponde...
Integrating social media monitoring, analytics and engagment marshall sponde...Marshall Sponder
 
Development Model for The Cloud
Development Model for The CloudDevelopment Model for The Cloud
Development Model for The Cloudumityalcinalp
 
John Newton DevCon 2011 London Keynote
John Newton DevCon 2011 London KeynoteJohn Newton DevCon 2011 London Keynote
John Newton DevCon 2011 London KeynoteAlfresco Software
 
Creating a "Next Generation" E-Commerce Experience
Creating a "Next Generation" E-Commerce ExperienceCreating a "Next Generation" E-Commerce Experience
Creating a "Next Generation" E-Commerce Experiencegoodfriday
 

Similar to We're Here to Create Something Great: 5 Questions That Will Help (20)

Marshall Sponder - Social Media Monitoring Analytics - Measure13
Marshall Sponder - Social Media Monitoring Analytics - Measure13Marshall Sponder - Social Media Monitoring Analytics - Measure13
Marshall Sponder - Social Media Monitoring Analytics - Measure13
 
Umsl challanges for brand measuring social media -marshall sponder - apr...
Umsl    challanges for brand measuring social media  -marshall sponder  - apr...Umsl    challanges for brand measuring social media  -marshall sponder  - apr...
Umsl challanges for brand measuring social media -marshall sponder - apr...
 
Future of Content Platforms
Future of Content PlatformsFuture of Content Platforms
Future of Content Platforms
 
Hadoop's Opportunity to Power Next-Generation Architectures
Hadoop's Opportunity to Power Next-Generation ArchitecturesHadoop's Opportunity to Power Next-Generation Architectures
Hadoop's Opportunity to Power Next-Generation Architectures
 
Inaugural address manjusha - Indicthreads cloud computing conference 2011
Inaugural address manjusha -  Indicthreads cloud computing conference 2011Inaugural address manjusha -  Indicthreads cloud computing conference 2011
Inaugural address manjusha - Indicthreads cloud computing conference 2011
 
Workshop slides
Workshop slidesWorkshop slides
Workshop slides
 
Building the Joomla Platform
Building the Joomla PlatformBuilding the Joomla Platform
Building the Joomla Platform
 
S18
S18S18
S18
 
Программные сервисы как выгодная инвестиция в новую ИТ-стратегию
Программные сервисы как выгодная инвестиция в новую ИТ-стратегиюПрограммные сервисы как выгодная инвестиция в новую ИТ-стратегию
Программные сервисы как выгодная инвестиция в новую ИТ-стратегию
 
Lee bryant
Lee bryantLee bryant
Lee bryant
 
2011 London SBS | Lee Bryant, Social Business Intelligence
2011 London SBS | Lee Bryant, Social Business Intelligence2011 London SBS | Lee Bryant, Social Business Intelligence
2011 London SBS | Lee Bryant, Social Business Intelligence
 
Monitoring analytics workshop marshall sponder for london - march 26th prese...
Monitoring analytics workshop  marshall sponder for london - march 26th prese...Monitoring analytics workshop  marshall sponder for london - march 26th prese...
Monitoring analytics workshop marshall sponder for london - march 26th prese...
 
Lotus Live 4 ClubAlliances.com
Lotus Live 4 ClubAlliances.comLotus Live 4 ClubAlliances.com
Lotus Live 4 ClubAlliances.com
 
Chris Kemp: NASA Nebula
Chris Kemp: NASA NebulaChris Kemp: NASA Nebula
Chris Kemp: NASA Nebula
 
Salesforce presentation for EDHEC
Salesforce presentation for EDHECSalesforce presentation for EDHEC
Salesforce presentation for EDHEC
 
Club of Amsterdam - Future of Services - Iskander Smit
Club of Amsterdam - Future of Services - Iskander SmitClub of Amsterdam - Future of Services - Iskander Smit
Club of Amsterdam - Future of Services - Iskander Smit
 
Integrating social media monitoring, analytics and engagment marshall sponde...
Integrating social media monitoring, analytics and engagment  marshall sponde...Integrating social media monitoring, analytics and engagment  marshall sponde...
Integrating social media monitoring, analytics and engagment marshall sponde...
 
Development Model for The Cloud
Development Model for The CloudDevelopment Model for The Cloud
Development Model for The Cloud
 
John Newton DevCon 2011 London Keynote
John Newton DevCon 2011 London KeynoteJohn Newton DevCon 2011 London Keynote
John Newton DevCon 2011 London Keynote
 
Creating a "Next Generation" E-Commerce Experience
Creating a "Next Generation" E-Commerce ExperienceCreating a "Next Generation" E-Commerce Experience
Creating a "Next Generation" E-Commerce Experience
 

Recently uploaded

Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...Neo4j
 
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Igalia
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024Rafal Los
 
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfThe Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfEnterprise Knowledge
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxMalak Abu Hammad
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Miguel Araújo
 
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024BookNet Canada
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationRidwan Fadjar
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024Scott Keck-Warren
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsMaria Levchenko
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slidevu2urc
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking MenDelhi Call girls
 
Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024The Digital Insurer
 
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...HostedbyConfluent
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersThousandEyes
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationMichael W. Hawkins
 
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | DelhiFULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhisoniya singh
 
Google AI Hackathon: LLM based Evaluator for RAG
Google AI Hackathon: LLM based Evaluator for RAGGoogle AI Hackathon: LLM based Evaluator for RAG
Google AI Hackathon: LLM based Evaluator for RAGSujit Pal
 
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...shyamraj55
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationSafe Software
 

Recently uploaded (20)

Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
 
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfThe Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptx
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 Presentation
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 
Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024
 
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day Presentation
 
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | DelhiFULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
FULL ENJOY 🔝 8264348440 🔝 Call Girls in Diplomatic Enclave | Delhi
 
Google AI Hackathon: LLM based Evaluator for RAG
Google AI Hackathon: LLM based Evaluator for RAGGoogle AI Hackathon: LLM based Evaluator for RAG
Google AI Hackathon: LLM based Evaluator for RAG
 
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 

We're Here to Create Something Great: 5 Questions That Will Help

Editor's Notes

  1. How many are developers? Political organizers? I will unite you. Because we’re all working to create some kind of social effect, and that’s what this is about.
  2. internet has given us big scales virtual actions? no. massive community. people in the streets. real-world action at scale.
  3. Advantages to this to sign up to recruit to bring people into the fold Good metrics - who opens it, who reads it, etc Tight control of messaging Con Increasing disengagement • less likely to bring in big money • requires copy, design, quantitative skills
  4. walkie talkies and spreadsheets lousy data • requires social, community building, coordinative skills Pro • real relationships • real-world action • requires social, community building, coordinative skills
  5. Pro • sometimes good metrics • can be viral Con • weak relationships • requires social media skills
  6. go thru all three
  7. what are the most complicated, pain in the ass parts of field organizing? of crm?
  8. * what we came up with * to basics * got rid of all that stuff
  9. even simpler action & people
  10. a few techniques we use for that our field is about engaging people & making good use of them it’s a challenge... it could be fun but the day to is in the dark -> causing positive experiences
  11. pipeline...