1. James F. Libbe, MBA, CPCU
1935 Gleneagle Circle  Elgin, IL 60123  (847) 697-9762  jimlibbe@hotmail.com
SUMMARY
A Risk Management and Commercial Property and Casualty Technical Specialist who focuses on quality
control and best practices/professional standards related to continuous improvement in insurance operations
as it relates to client satisfaction.
 Core Competencies in Research, Analysis, Policy Interpretation, Written Presentation, Problem Solving
and Mentoring.
 Background includes research of SilverPlume and other specific insurance websites and resources for
answers to questions involving compliance, regulatory issues and coverage trends, self-insurance and
other risk management issues.
 Expertise in determining correct classification of General Liability operations and Workers Compensation
payroll for premium audit purposes, property construction classifications for property insurance purposes,
and flood zones for determining the need for flood coverage to ensure proper classifications for premium
determination purposes.
 Demonstrated ability to analyze specific coverage forms and endorsements to determine gaps in
coverage for the purpose of preventing uninsured losses before they have an opportunity to occur.
 Proven track record of interpreting complex policy language and explaining how coverage and exclusions
would apply in layman’s terms.
PROFESSIONAL EXPERIENCE
CONTRACT POSITIONS
National Equity Fund, Inc. – through Jacobson Solutions, Inc. (8/2010 to present)
 Document compliance of Limited Partnership properties and their Property Managers with required
National Equity Fund policy terms, conditions, liability limits, deductibles and property loss settlement
provisions, including additional insured status. Update corporate database with the most current
insurance information based on this documentation. Resolve any discrepancies between actual policy
terms and conditions as explained above with required policy terms and conditions, etc.
Hanover Insurance – through Questpro Consultants (10/2009 to 2/2010)
 Managed a rate revision and endorsement filing project for a Lawyers Professional Liability program with
47 state insurance departments. Wrote state amendatory endorsements for Miscellaneous Professional
Liability and Architects and Engineers Professional Liability programs. Revised state amendatory
endorsements to comply with new cancellation and nonrenewal regulatory requirements.
Hub International, Inc. – through Insurance Overload Staffing (8/2009)
 Cleared up a backlog of commercial insurance policies that hadn’t been checked against binders,
previous policy terms, conditions, limits and deductibles, etc. before being sent out to clients.
Motorola, Inc. – through Aon Corporation (4/2009 to 5/2009)
 Reconciled Risk Management general ledger accounts; ensured compliance of suppliers, contractors,
etc. with Motorola insurance requirements; and processed Motorola certificates of insurance as well as
other risk management functions.
MARSH USA, INC., Chicago, IL
Policy Analyst (2003-2008)
Created and utilized structured procedures to thoroughly review and analyze policies against binders and
expired policies; mentored and trained new employees on department procedures and technical insurance
matters; discussed potential coverage gaps with internal Client Advisors; documented and discussed with
clients potential program improvements. The purpose was to ensure that clients were obtaining the exact
coverage that they had ordered, that it met with industry and Marsh standards, and that it was seamless
between policy terms and to reduce exposure to errors and omissions claims.
 Consistently attained a monthly policy completion average 10% above all of the policy analysts in the
office, with an accuracy rate of 99%, exceeding the 95% requirement. Routinely sought out by Client
Advisors and Representatives to check the most difficult Property and DIC policies.

2. James F. Libbe, MBA, CPCU
1935 Gleneagle Circle  Elgin, IL 60123  (847) 697-9762  jimlibbe@hotmail.com
 Created explanations of 12 complex policy provisions for insertion into transmittal letters to clarify for
clients any limitations in claims settlements based on time sensitive reporting requirements and
insurance to value conditions.
 Created insurance summary templates which captured the essence of policy coverages, limits,
deductibles, endorsements and other provisions in a concise, easy to read and follow document for
clients.
 Created transmittal letter templates for the benefit of Client Advisory which included timely claims
reporting provisions, property coverage terms and conditions and variances between prior and current
policies, so clients knew which coverage provisions had changed or could affect a claims settlement.
 Ordered endorsement changes based on the policy review from carriers.
 Mentored 25 current and new employees on procedures for reviewing property and inland marine
coverages.
NEAR NORTH NATIONAL GROUP, Chicago, IL
Quality Control Specialist (1998-2003)
Technical Specialist and Corporate Point Person for Best Practices and Professional Standards for technical
issues in risk management and insurance including Carrier Financial Rating Standards, NCCI Experience
Modification program, Terrorism Risk Insurance Act of 2002, Application of Classification Codes for Workers
Compensation and General Liability, Property Construction and Protection Classifications and National Flood
Insurance Program.
 Trained newer associates in primary commercial lines of coverage using researched source material
provided so they could answer inquiries more authoritatively, resulting in greater client satisfaction.
 Created an Application and Submission Training Manual that provided guidelines used by associates to
produce more complete and higher quality insurance applications for submission to markets, resulting in
better underwriter relationships and more favorable pricing, terms and conditions for clients.
 Created Intranet posted procedural documents utilized as best practices for providing complete
underwriting information in a structured format for marketing submissions sent to insurance carriers,
resulting in better carrier and underwriter relationships.
 Completed special projects, such as coverage comparisons and experience mod projections assigned by
brokers on short notice based on client need, resulting in enhanced client relationships.
Account Manager (1997-1998)
Handled day-to-day transactions and renewal marketing of all lines of insurance coverage for Near North’s
own insurance program.
 Managed premium allocation among Near North’s various subsidiaries and branch offices by using
Microsoft EXCEL program to accomplish this task relatively quickly to the satisfaction of internal clients.
VARIOUS INDEPENDENT AGENCIES – ACCOUNT MANAGEMENT
 Prepared marketing submissions in the form of client insurance specifications for delivery to markets
(carriers).
 Prepared client proposals based on detailed insurance quotes that included coverage, exclusions, limits,
deductibles, rating information, and premiums.
 Processed new and renewal business including ordering coverage, premium invoicing, binders,
certificates of insurance, auto identification cards, and policy review.
 Processed mid-term endorsements, certificates, and other client requests.
 Assembled for presentation to carriers applications, financial documents and information for placement of
contract bonds required by clients.
 Improved claim service by securing the broadest draft authority from carriers for small claims, thereby
exercising optimal control over the processing of these claims to the satisfaction of clients.

3. James F. Libbe, MBA, CPCU
1935 Gleneagle Circle  Elgin, IL 60123  (847) 697-9762  jimlibbe@hotmail.com
INSURANCE SCHOOL OF CHICAGO, Chicago, IL
Course Leader (Part-time Evenings) (1999-2007)
Instructed students in courses leading to the CPCU designation. Courses included Insurance Contract
Analysis, Accounting and Finance for Insurance Professionals, and Financial Institutions and Markets. Rated
an Outstanding Course Leader for the latest academic year.
EDUCATION & PROFESSIONAL CERTIFICATIONS
MBA, Accounting and Finance, Loyola University of Chicago Graduate School of Business
BA, Economics and Political Science, University of Illinois at Urbana
C.P.C.U. (Chartered Property and Casualty Underwriter)
I.I.A. (Insurance Institute of America), Certificate in General Insurance
Illinois Property and Casualty Producers License
COMPUTER SKILLS
Proficient in Microsoft Word, Excel and Power Point.