Renee Galvin has over 20 years of experience in various mortgage industry roles including risk management, loan modification, compliance review, post-closing analysis, and loan processing. She has extensive skills in mortgage loan documentation review and using systems such as LPS, FHA Connection, and VA Portal. Her resume lists qualifications, skills, and detailed descriptions of her work experience in roles supporting the mortgage lifecycle from origination to servicing and default.
Renee Galvin's Resume for Risk Management and Compliance Roles
1. Renee Marie Galvin
713-306-7250
rmgalvin1960@yahoo.com
SUMMARY OF QUALIFICATIONS
Risk Management Analyst, Default Specialist, Bankruptcy Reviewer, Foreclosure Analyst,
Loan Modification Specialist, PostClosing Analyst, Government Insurer, Purchase Clearer,
Document & Claims Analyst, Loan Closer, Loan Funder, Loan Shipper, Due Diligence, Quality
Control, Compliance Analyst, Exception Specialist, Account Service Representative, Consumer
and Auto Loan Applications and Processing and Funding, Customer Service
SKILLS
LPS
AS400 – I-Series
Microsoft Office: Word, Excel
Rust
AACER
Siebel
APPRO
CUDL
TMO
LP and DU
Lamp
Iportal
DCMS
ELIPS / LANA
NEMIS
10 Key
NADA / KELLY BLUEBOOK
CLOSR
FHA Connection
GINI
GIWS
VA Portal
Zippy
Netronline
SCRA
I-Vault
E-Vault
BAPS (Bankruptcy Automated
Processing System)
Encompass
Unifi, Sales Force, DocList
EmbTrust
EXPERIENCE
NewboldAdvisors
March 2015 – Present
Risk ManagementAnalyst / DefaultSpecialist (Contractor)
Perform review of original signed collateral loan documentation for accuracy and data
deficiencies in Embtrust System. Review all types of loan programs including CEMA
Loans and Co-Op loans, while staying in the timely review period of the SLA deadline
for FNMA, GNMA and several other servicers.
2. Review of the accuracy of the legal documentation for proper execution of the documents
and the correct data pertaining to correctproperty address, interest rates, loan amounts
and monthly payments. Review of the final Title Policy for accuracy and verification of
Schedule A and Schedule B have been obtained with correctinformation. Review of the
Loan Modifications and Subordinations received for accuracy.
Sited exceptions for Lender review. Entered exceptions in EmbTrust for followup of
errors sited. Entered review date of documents received by several branches. Reviewed
New Collateral files and Reinstatement Loans for requested corrected or missing
documentation.
Updated system for trailing documentation received by all branches and reviewed the
documentation for correctness and accuracy.
Assisted Management with training of new hires on Embtrust System and procedural
operations.
GreenKey Resourses
December2014 – January 23, 2015
ComplianceAnalyst / HMDA Reviewer (Contractor)
Analyzed and interpreted loan applications and related documentation gathered during
the loan underwriting process to appropriately codefor HMDA reporting purposes.
Reviewed loan application data and credit files on a daily basis for accuracy in reporting
consistent with the requirements of the HMDA.
Coordinated with various departments within the Bank to resolve any inconsistencies in
loan data and recommends changes as warranted that will ensure the efficiency and
accuracy in reporting of HMDA data.
Maintained a good working knowledge of the requirements of the Home Mortgage
Disclosure Act (HMDA) to assist in preparation and maintenance of the loan application
register (LAR).
Ensured the HMDA LAR is accurate within thirty calendar after the end of each calendar
quarter
Performed regulatory compliance reviews and restructuring with an in-depth focus in the
areas of HMDA guidelines and regulations. The review involved in verifying specific
data points on VA Purchase, Refinance IRRl and Home Equity Loans from the Loan
Applications (LAR), TIL’s DU Findings, Loan Purpose, Loan Amount, Occupancy,
Property Type, Lien Status, APR information, Data Action Taken, Government
Monitoring Information (GMI).
Worked alongside client to perform look-back reviews and controls and infrastructure
reviews related to US Bank Secrecy Act requirements as required by multiple consent
orders.
Performed due diligence to ensure procedures were followed in accordanceto VA, FHA
and Conventional loans meet HMDA, Fair Lending and Regulation C guidelines.
3. NewboldAdvisors
February 2014 – September 2014
Post Closer Analyst /Bankruptcy& Foreclosure Reviewer /Government Insurer (Contractor)
Responsible for Bankruptcy MFR validation, at the loan level, the proposedfinal draft of
a Motion for Relief for accuracy before filing with the court.
Reviewed and interpreted Chapter 7 and 13 plans for appropriate treatment and potential
litigation
Reviewed Court Dockets, (POC) Proofof Claim, (PNC) Payment Change notice and
(MFR) Motion of Relief for filing approval
Responsible for the protection of the Foreclosure review by adhering to Government
Regulations and Investor requirements.
Reviewed and researched problematic issue raise during the foreclosure process, analyze
result of researched loans and writing summaries.
Validated Security Instruments, Notes, Assignment of Mortgages, Pre-Foreclosure notice,
Breach notice, and State statutory notice
Audited closed loan files in preparation for delivery to investors or auditors, state or other
regulatory agencies and/or for compliance requests
Assembled loan documents and transmittals for final delivery to loan investors/agencies
Identified trends and issues related to errors in the delivery of loans to investors and
agencies
Obtained missing documentation required to deliver files in compliance with
investor/agency requirements from the company’s different brands, channels and clients
Resolved investor post-closing findings by contacting title companies, brokers, lenders,
borrowers, internal departments and other third parties as needed
Assisted with data/documentation gathering for audits performed by internal/external
auditors, quality control representatives or warehouse lenders
Assisted in resolution of complex post-delivery issues
Processed and cleared exception requests for both FHA and VA Loans and Conventional
Loans. Clear exceptions in timely manner for purchase by 15 different Investors and
Bond Agencies. I communicated with in house departments and management, appraisers,
Title Companies, Investors and Bond Agencies, borrowers, sellers agents to retrieve
missing conditions in preventing the purchase of our loans.
Used multiple systems to find corrected documents and also communicate with various
departments such as from underwriters, closers, title and escrow companies and
borrowers by phone, email and Fed-X and UPS.
Prepared a daily excel log spreadsheetlisting open exceptions to be cleared and also
those already completed and closed and purchased.
Inputted correctdata and make corrections thru FHA Connection and VA Portal to
complete valid insurance applications
Verified and reviewed Legal documents for accuracy, review corrected Hud-1 (settlement
statements) for correct fees and charges to the borrower, contact Appraisers for required
corrections to insure the loan or purchase the loan by investor. Reviewed documents to
4. insure GFE regulations, HMDA, SAFE Act, ECOA, Hazard and Flood Insurance
coverage requirements, request for underwriter conditions, such as assets and income
discrepancies in order to have loans purchased. Retrieve missing loan documentation
from Title, Borrowers, Branches, Appraisers
U.S. Small Business Administration
February 2013 - July 2013
Loan Modification Specialist / Loan Officer
Processed modification requests to increase or lower loan approvals due to insurance
recoveries or disaster victims requests
Verified insurance recoveries with insurance companies
Re-verified repayment and credit
Verified home ownership and occupancyto establish eligibility for Federal Disaster
Relief Home Loan
Reviewed and analyzed underwriting valid stipulations and approveall loans based on
repayment and credit criteria
Experience reviewing legal collateral documentation for residential loans including the
Mortgage, Note, Modifications and Title Policies
Quality Assurance experience consisted of data findings, HMDA, RESPA, reviewed
Hud-1 (settlement statements), GFE regulations, ECOA
Identified data deficiencies and exceptions between collateral documentation and
mortgage servicing system data
Collected client financial information and calculated / document all the income gathered
Reviewed mortgage loan documentation for compliance with applicable laws, regulations
and other guidelines and identified compliance errors
Drafted loan authorization terms such as collateral and Hazard and Flood Insurance
requirements
Demonstrated excellent consultative, rapport-building and communication skills while
delivering quality customer service for loan modification in a national call-center
Other duties included: review of profit and loss statements, schedule of liabilities,
utilities, rent, salaries, also review and analyze derogatory credit findings such as late
payments, collections, charge offs and foreclosures
Made final loan decision within 48 hours of receiving all required verification documents
and communicating loan to borrower
SolomonEdwards Group / Promontory FinancialGroup –
November 2011 - January 2013
5. Documentand Claims Analyst – OCC PROJECT (Contractor)
Reviewed foreclosure documents for compliance with all applicable State, Federal,
HMDA and Local regulations and laws
Determined if Claimant was financially harmed by bank practices in the foreclosure
process, Bankruptcy, Loss Mitigation per the Office of Currency Comptroller per
Foreclosure Consent Order
Used multiple systems to find key documents and information pertaining to the
foreclosure process
Due to confidentiality agreement cannot elaborate in detail of specifics and
responsibilities
CO-OP Member Center Services
November 2007 - November2011
Account Service Representative / Loan Representative
Received high volume of incoming calls on a daily basis from over 400 different Credit
Union members
Assisted the member with all their financial needs this includes balance inquiries, transfer
funds to and from specific accounts
Provided correct updated Interest Rate information for all loan types and all investment
options available
Cross sold available loan products and investment products
All information was found by navigating through each specific credit union’s template
and the Credit Union’s website
Obtained value of used vehicles by using Kelly Bluebook and NADA Book
Received and completed new loan request by phone (signature loans, auto loans, credit
card requests)
Completed specific loan application for specific loan type thru Lending 360 and CUDL
Systems and Appro Systems
Reviewed credit findings and income information, decision loan and email or fax results
to correct credit union to setup funding of loan request
Received escalated calls from members with complaints and issues, able to diffuse the
situation while handling situation in a professional manner
Assisted management with training of new hires for job related duties
Processed Mortgage Loan Applications for 1st and 2nd Mortgages, Home Equity Loans
and HELOC’S requests accordancewith FNMA / FHLMC and lender guidelines, ECOA,
GFE regulations, Hazard and Flood coverage requirements, HMDA
Calculated closing costs fees, prepaid costs and reserves, PMI thru Loan Consultant
applications
Offered different loan programs and options for each applicant, discussed and answered
any questions and concerns regarding estimated fees and current fixed and adjustable
mortgage loan rates and all available loan programs.
6. Assisted in loan servicing issues regarding escrowdiscrepancies in regards to Tax and
Hazard Insurance or shortages concerns for mortgage loans.
Onboarded loans thru Lending 360. Entered all vital personal data information of the
applicants.
Calculated income, reviewed assets and liabilities
Reviewed credit reports thru Appro System and CUDL Systems
Imported all information received to correct Client for final decision and funding
Clayton Group/ PCI
June 2005 – July 2007
Due Diligence / Post PurchaseReviewer / ComplianceReviewer (Contractor)
Clients included: Saxon Mortgage, Wilmington Mortgage, HSBC Mortgage Services,
Aurora Loan Services
Reviewed Conventional purchase property and refinances, FHA, VA, Purchase Money
Seconds, HE Loans and HELOC’S, Loan Modifications and Loss Mitigations, HAMP,
HARP Short Sales, Deed of Lieu for all states in accordancewith MERS, FNMA /
FHLMC Guidelines, HMDA regulations
Performed Due Diligence on closed mortgage loan files to assure document compliance
with regulatory guidelines with MERS, FNMA / FHLMC, ECOA,
Determined that all documentation required by underwriting was enclosed in each file
reviewed while maintaining quality and quantity standards
Reviewed all legal documents such as Note, Mortgage (Deed of Trust), ROR, HUD-1,
Hazard and Flood Insurance coverage requirements, Title Commitments and RESPA
Disclosures for completeness and accuracy
Completed High CostScreen Test for Initial TIL and GFE regulations
Applied credit exceptions, compensating factors, grading of loans, cleared stipulations
Worked with TMO System to input all accurate data information, and standard desktop
applications for daily reports and communication with in-house departments and
investors
Created spreadsheets thru Excel for activity daily on each file reviewed
Multi tasked high volume of phone calls
Compiled daily data report thru Excel
Assisted management in training new contractors with Quality Control functions for
accuracy and job related functions
Interacted with Underwriting, Funding and other in house departments including Title /
Escrow Companies, Brokers and Borrowers to obtain corrected or missing documentation
for timely purchase
Reviewed Final HUD's for accuracy of fees including PMI and other escrow fees
Worked with DataTrac System to input and review all activity done on a daily basis with
each loan file
7. Operated standard desktop applications for daily reports and communication with in-
house departments and investors
Loan Shipper / Government Insurer: Responsibility included training of new hires for the
preparation and accuracy of delivery to each investor
Organized and prepared FHA / VA, Texas Veteran and Conventional loan files to each
investor on a timely manner and to meet all deadlines for individual investors and bulk
sales
Organized and prepared case binders to FHA / VA, Texas Veteran to insure government
loans
Requested missing documentation from all entities
Wells Fargo Home Mortgage
September 2002 - May 2004
Loan Closer / Loan Funder (Contractor)
Loan Funder: Reviewed LP / DU findings, reviewed appraisal report, title commitment,
1003 / 1008, analyzed bank statements / VOD’s and paystubs and VOE’s for
completeness and accuracy
Sent out loan approvals to individual brokers, and cleared conditions received for loan
closings and funding
Reviewed and approved HUD-1’s (settlement statements) and Title Commitments.
Followed up on collateral loan packages, Hazard and Flood coverage requirements
Loan Funder / Closer: Maintained a daily reports thru Excel of loans reaching expiration
and prioritizing the information efficiently
Prepared loan closing documents for all states in accordancewith MERS, FNMA /
FHLMC Guidelines, GFE regulations
Knowledge of Conventional, FHA, VA, Texas Veteran Loans, Purchase Money Seconds
and HE Loans, HELOC'S
Maintained high volume of phone calls with escrow, title and brokers while providing
excellence in customer service; communicating effectively with accountexecutives
throughout the loan process
Handled incoming calls, emails and outbound communication for outstanding conditions
needed from all sources
Audit responsibilities included: working with the underwriters to meet prior to funding
conditions, accurate vesting of title, flood certification information, appraisal report
completeness, adequate insurance coverage, verification of gift funds / receipt of
proceeds from an existing property sale
Funding loan via wire into escrow, boarding it through LPS and shipping it to the
appropriate servicing center
StewartMortgage Information
April 2000 - September 2002
8. ComplianceAnalyst / Loan Shipper / Government Insurer
Compliance Analyst: Performed quality controlaudit on special project loans given by
our clients while following MERS, FNMA / FHLMC and lender guidelines, GFE
regulations, ECOA, Hazard and Flood coverage requirements
Ensured accuracy of all loan file documentation
Knowledge of Conventional, FHA, VA, Texas Veteran Loans, Purchase Money Seconds
and HE Loans, HELOC'S, Modifications
Reviewed included all areas of closing, processing and underwriting. Revised daily
reports for the clients of inconsistencies found on the audits performed
Insuring Specialist: Prepared FHA / VA case binders from clients to insure their files in a
timely manner
Also communicated with HUD Agencies to clear deficiency items, to insure outstanding
uninsurable loan products
Loan Shipper: Organized and prepared FHA / VA and Conventional loan files to each
investor on a timely basis for our clients
Purchase Clearing Specialist: Resolved incoming suspenseitems from investors for
timely purchase, while also meeting all deadlines
Interacted with clients, brokers, title companies, and borrowers by incoming phone calls,
emails and outbound communication to resolve exceptions
Education
WestminsterHigh School
HighSchool Diploma
ResidentialMortgageCoursework (completed atvariousinstitutions)
Fair Lending Act, Fair Credit Report Act, Anti Money Laundering, GFE regulations and
RESPA guidelines
References - Upon request