Resume of James M. Gilbert, PMP

1. 384 Vaughn Circle
Aurora, IL 60502
Tel. 630-430-1950
Jgilbert630@gmail.com
www.linkedin.com/in/jimgilbert2
James M. Gilbert, PMP
PROFESSIONAL SUMMARY
Enterprise-clientmarketing project professional with proven ability to acquireand manage strategic
revenue-generating projects.Successfully builtand developed multi-disciplineprojectteams of licensed
professionals (attorneys,physicians,nurses,CPA's) and business specialists,(databasearchitects,
programmers, network engineers, and management personnel).Secured and directed complex software and
custom-application developments, medical,legislative,architectural,financial serviceand BPO projects
worth billionsof dollarsin grossrevenue. Provided team leadership and motivation through activeand
empathic listeningcoupled with well-developed written and non-verbal communication and presentation
skills.Employed public speakingopportunities effectively with engaging story tellingcoupled with interactive
audienceengagement. Generated winningbusiness plans and proposals and obtained favorablemedia
coverage through strongwriting abilities. Successfully drafted,promulgated and lobbied to passagestate
laws highly favorableto my employer.
TECHNICAL SKILLS
Certified ProjectManagement Professional (PMP),Proficientin all MicrosoftOfficeApplications,MS Project, MS
Visio,Salesforce,Maximizer, Sugar (CRM applications) and Adobe Acrobat.
SIGNIFICANT ACCOMPLISHMENTS
1. Implemented $1.45 Billion of projects in the areas of government relations,financial services,legal services,
systems integration, medical services,softwaredevelopment, databaseroll-outand new product launches.
2. Acquired a 60% market shareof the $2 billion Illinoiscourtdebt market for my employer by writingthe draft
billsand managingthe lobbying projectfor two IllinoisStatelaws that changed the manner in which debts
owed to the Illinoiscourts arecollected.(Law Firm) although I had no prior legislativeaffairs experience.
3. Won the Largest Court in World (Cook County CircuitCourt) as my employer’s firstcourt client(Law Firm)
even though my employer had no prior courtclients atthe time. Managed the related contract
implementation, system integration and contract fulfillment projects.
4. Obtained multipleSpecial AssistantStates Attorney and Special AssistantAttorney General Appointments for
my employer (Law Firm) despite the factthat there were no attorneys on staff with experience in collecting
debts owed to the courts or state departments of revenue. Managed the related contractimplementation,
system integration and contractfulfillment projects.
5. Personal win-rateexceeding 50% on major, multi-disciplineprojectproposals and complex projectRFP
responses.
EMPLOYMENT HISTORY
President (Owner) 2009 to Present
JMG Revenue, Inc., Aurora, IL
Role: Business Consultant
1. Author business plansand analytics to attract the desired level of investor fundingfor clients.
2. Oversee multi-disciplineteams generating winningRFP, RFI and RFQ responses.
3. Manage/Oversee clientBPO projects.
4. Directed an exhaustivebody of legal research on judgment execution practices within individual states to
benefit Accounts ReceivableManagement clients.
5. Manage state and local lobbyingprojects on behalf of clients.
6. Advise and manage client risk-management and quality-management activities and documentation.
7. Represent clients atbidder’s conferences, bid openings and contractimplementation meetings.
8. Direct the creation and maintenance of clientsales collaterals.
9. Participateas a SubjectMatter Expert on custom client-application development projects.
10. Assistclients in developingkey financial and businessperformancemetrics.

2. James M. Gilbert, PMP
(Page 2)
Director, Government & Institutional Affairs 2004-2009
Harris & Harris, Ltd, Chicago, IL
Role: New business development and relationships management of major jurisdictions and higher education
institutions.Projectmanagement of RFP responses and clientimplementations.One directreport.
1. Wrote the draftbill and managed the lobbyingproject to enact IllinoisPublic Act93-0693 permitting the
third party collection of delinquentcourt fines, fees, orders of restitution,and judgment orders of forfeiture.
2. Wrote the draftbill and managed the lobbyingproject to enact IllinoisPublic Act95-0514 permitting
municipalities to shiftall costs of collection to delinquentobligors.
3. Managed the Lobbying project to prevent a planned gubernatorial veto of 95-0514.
4. Secured the Departments of Revenue in three separatestates as clients,obtainingappointments as Special
AssistantAttorney General in these states for my employer. Managed the related contact implementation,
systems integration and contractfulfillmentprojects.
5. Developed Illinoiscounty clients with a combined population of 8 million managingall related contract
implementation, system integration and contract fulfillmentprojects.
6. Acquired and managed a $1.2 billion projectto process delinquentcourt fines owed by 500,000+defendants.
7. Acquired and managed a nationwideFederal (GSA) contractto process delinquentstudent loans under the
FMS (Financial Management Services) schedule.
8. Secured Special AssistantStates Attorney status for my employer in the four largestIllinois counties
managing all contract-related implementation,systems integration and contract fulfillment projects.
9. Managed outside counsel lobbying and litigation projects.
10. Obtained extensive media coverage of each new government contract acquired.
Vice-President, Government Relations 2003-2004
Municipal Services Bureau, Austin, TX
Role: New business development and relationships management of major jurisdictions nationwide
1. Managed the States of Wisconsin and Connecticut debt collection contractimplementations.
2. Obtained statewide stakeholder (Mayors,Municipal Managers,Municipal Associations,State’s Attorney
Association,PoliceChief Association,CircuitCourtClerks Association, Sheriff’s Association,IllinoisSupreme
Court) support for a legislativeeffort aimed at holdingcriminals financially responsiblefor the payment of
their fines and fees.
3. Initiated and led the successful legislativeconferenceproject with the IllinoisAdministrativeOfficeof the
Courts and State’s Attorney’s Association thatreformed the collection of criminal fines in theState of Illinois.
4. Conducted a successful lobbyingproject (without the benefit of outside lobbyists) securing supportof the
above statewide stakeholders in changingstatelegislation relativeto collectingmunicipal and courtdebt.
Vice-President, Sales and Marketing 1999-2003
American Recovery Systems, Mt. Prospect, IL
Roles: New business development of government, credit-card-issuer,medical and utility clients and project
management of fixed-term clientcontracts.
1. Increased sales revenue by 50% in less than eighteen (18) months by securingspecial projectcontracts.
2. Acquired a 5-year, 8-figure, BPO medical codingengagement with the largestUS Medicare serviceprovider
(NYC Fire Department or FDNY) despite havingno prior medical codingclients.
3. Assisted FDNY compliancewith HHS (US Health and Human Services) Corporate Integrity Agreement.
4. Program management of FDNY-related SQL application development, system integration and medical
staffingprojects.
5. Oversightof FDNY contractprofessional medical staff.(Physicians,RN's,LPN's and coders)
6. Managed custom databaseand software application development projects for bankingand medical clients .
7. Directed bid response teams that acquired clientrelationshipswith the City of New York, AT&T, Bank One,
ChaseBank, GE Credit and Citibank as well as fiveof the top-10 creditcard issuers.
8. Recruitment and oversightof 3 lobbyingfirms and 2 CPA’s (medical revenue cyclespecialists).
9. Acquired and managed insurancesubrogation BPO projectfrom the largestUS telecommunication provider
(AT&T).

3. James M. Gilbert, PMP
(Page 3)
Regional Marketing Director 1997-1999
Collecto, Inc., Norwell, Ma
Role: New business development and relationship management
1. Procured and managed new seven and eight-figure clientprojects for a 32-person branch officewhile
maintaininglegacy clientrelationships.
2. Acquired and managed projects with 28 Illinoismunicipalities.
3. Acquired 8-figureauto-deficiency debt project.
4. Acquired 8-figurehigher education student loan processingproject.
Professional Certificate
Project Management Professional (PMP) Certificate #1910042
Valid through February 12, 2019,Issued by the Project Management Institute
EDUCATION
St. Mary's University of Minnesota
Winona,MN 2 years
English/Communications
Phi Mu Alpha National Honor Society
Loyola University
Chicago,IL 2 years
English/Communications
B.A. (equivalent)
Continuing Education
Micro-Train, Lombard, IL
ITIL V3.0 Foundations TrainingCertificate
Project Management Professional Training Certificate
MicrosoftProjectProfessional,Level I Certificate
MicrosoftProjectProfessional Level II Certificate
Professional Associations
Project Management Institute
Phi Mu Alpha National Honor Society
American Society of Composers, Arrangers and Publishers
National Association of CourtManagement (past)
Community Leadership & Involvement (Past)
President, Woodland Lakes Homeowner’s Association,Aurora,Illinois
Board Member, Woodland Lakes Homeowner’s Association,Aurora,Illinois
LisleLibrary DistrictTrustee, Lisle,Illinois
Boy Scout Troop 507, AssistantScoutmaster and Board Member, Naperville,Illinois
LisleBaseball LeagueCoach, Lisle,Illinois

4. REPRESENTATIVE PROJECTS
PROJECT DESCRIPTION FINANCIAL IMPACT
Amend the CriminalCode for a Top-5 State $350 Million
Amend the Code of Corrections for a Top-5 State $250 Million
1. COURT FINE ENFORCEMENT PROJECT FOR A TOP-5 US COUNTY
FINANCIAL SERVICE &
SYSTEMS INTEGRATION
1A. Special Assistant StatesAttorneyAppointment Sub-Project Legal Services
Verifiable Portfolio: >$240 million
Team:Sales & Marketing, Legal Dept., IT, Client Services, General Managers, Outside Lobbyists, MWBE
Subcontractors
2. TAX COLLECTION MASTER PROJECT FOR A TOP-5 STATE
FINANCIAL SERVICES &
SYSTEMS INTEGRATION
2A. Special Assistant AttorneyGeneral Appointment Sub-Project Legal Services
Verifiable Portfolio: >$43 Million
Team:Sales & Marketing, Legal Dept., IT, Client Services, General Managers, Outside Lobbyists
3. SECOND STATEWIDE DELINQUENT TAXCOLLECTION PROJECT FINANCIAL SERVICES
3A. Special Assistant AttorneyGeneral Appointment Sub-Project for above Legal Services
Verifiable Portfolio: >$30 Million
Team:Sales & Marketing, Legal Dept., IT, Client Services, General Managers, Outside Counsel
4. COURT FINE ENFORCEMENT FOR A TOP-60 COUNTY FINANCIAL SERVICES &
SYSTEMS INTEGRATION
Verifiable Portfolio: >$100 Million
Team:Sales & Marketing, Legal Dept., IT, Client Services, General Managers
5. COURT FINE ENFORCEMENT FOR TOP-100 COUNTY FINANCIAL SERVICES
Verifiable Portfolio: >$45 Million
Team:Sales & Marketing, Legal Dept., IT, Client Services, General Managers, Outside Lobbyists
6. STUDENT RECEIVABLES FOR A TOP-5 INSTITUTION
FINANCIAL SERVICES
Verifiable Portfolio: >$11 million
Team:Sales & Marketing, Legal Dept., IT, Client Services, General Managers, MWBE Subcontractors
7. COURT FINE ENFORCEMENT FOR A SECOND TOP-100 COUNTY
FINANCIAL SERVICES &
SYSTEMS INTEGRATION
Verifiable Portfolio: >$40 Million
Team:Sales & Marketing, Legal Dept., IT, Client Services, General Managers, Outside Counsel
8. TOLL AND FINE COLLECTION FOR A TOP-10 TOLL AUTHORITY
FINANCIAL SERVICES &
SYSTEMS INTEGRATION
8A. Special Assistant AttorneyGeneral Appointment Sub-Project for above Legal Services
Verifiable Portfolio: >$100 Million
Team:Sales & Marketing, Legal Dept., IT, Client Services, General Managers, Outside Lobbyists
9. MUNICIPAL COURT FINE ENFORCEMENT FOR A TOP-50 CITY FINANCIAL SERVICES
Verifiable Portfolio: >$43 Million
Team:Sales & Marketing, Legal Dept., IT, Client Services, General Managers, Outside Counsel, DisadvantagedSmall
Business Subcontractors
10. COURT FINE ENFORCEMENT FOR A TOP-400 COUNTY FINANCIAL SERVICES
Verifiable Portfolio: >$22 Million
Team:Sales & Marketing, Legal Dept., IT, Client Services, General Managers

5. 11. VEHICLE IMMOBILIZATION PROJECT FOR A TOP-5 CITY AUTOMOTIVE SERVICES
Verifiable Portfolio: >$22 Million
Team:Sales & Marketing, Commercial Insurance Brokers, Outside Counsel
12. HHS COMPLIANCE FOR LARGE MUNICIPALITY
FINANCIAL SERVICES
SYSTEMS INTEGRATION
LEGAL COMPLIANCE
12A. Ambulance CodingSoftware Sub-Project Software Development
12B. Medical ProfessionalsOutsourcing Sub-Project Medical Services
Verifiable Portfolio: >$100 Million
Team:Sales & Marketing, Legal Dept., IT, Client Services, General Managers, Physicians, RegisteredNurses, Certified
Medical Coders, CPA’s, Software Developers, Database Architects andOutside MedicalRevenue Consultants
13. DELINQUENT CREDIT CARD PROCESSING FOR A TOP-3 ISSUER
FINANCIAL SERVICES &
SYSTEMS INTEGRATION
13A. PCI (Payment CardIndustry) Compliance Sub-Project for above
Verifiable Portfolio: >$50 Million
Team:Sales & Marketing, Legal Dept., IT, Client Services, General Managers
14. SUB-PRIME DELINQUENT CREDIT CARD PROCESSING PROJECT
FINANCIAL SERVICES &
SYSTEMS INTEGRATION
14B. Sub-Prime Delinquent Credit CardAccount PCI Compliance for above
Verifiable Portfolio: >$22 Million
Team:Sales & Marketing, Legal Dept., IT, Client Services, General Managers
15. INSURANCE SUBROGATION PROJECT FOR A TOP-3 US TELCOM FINANCIAL SERVICES
Verifiable Portfolio: >$9 Million
Team:Sales & Marketing, Legal Dept., IT, Client Services, General Managers
16. CAPITAL FORMATION BUSINESS PLAN FOR A TECH START-UP CONSULTING SERVICES
Capital Raised $3 Million
17. COMMUNITY-WIDE SIDEWALK REPLACEMENT CONSTRUCTION
Project Savings $200,000.00 $200,000
18. PROPERTY MANAGEMENT COMPANY SELECTION PROCUREMENT
Annual Fees: $150.000.00 $150,000
The above list does not include Financial and Legal Services RFP response projects with an aggregate value
over $1 billion that I managed and delivered on-time and under budgetthat did not result in a contract award nor
does it include successful space planning, e-commerce, entertainment, fund raising and new product launch
projects managed prior to 2003.