Managing up, down & sideways

2,509 views

Published on

Presentation given at Charleston Conference November 2008

1 Comment
1 Like
Statistics
Notes
  • Thanks for sharing Jill. Good reminder.
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
No Downloads
Views
Total views
2,509
On SlideShare
0
From Embeds
0
Number of Embeds
3
Actions
Shares
0
Downloads
60
Comments
1
Likes
1
Embeds 0
No embeds

No notes for slide

Managing up, down & sideways

  1. 1. MANAGING UP, DOWN, & SIDEWAYS Management techniques for the middle manager
  2. 2. MIDDLE MANAGEMENT IS THE ULTIMATE JUGGLING ROUTINE <ul><li>People </li></ul><ul><li>Projects </li></ul><ul><li>Processes </li></ul>
  3. 3. THE MIDDLE MANAGER HAS UNIQUE SKILLS <ul><li>Anticipates problems </li></ul><ul><li>Encourages leadership </li></ul><ul><li>Leverages the middle position </li></ul><ul><li>Picks battles wisely </li></ul>
  4. 4. STARTING AT THE TOP <ul><li>Listen to concerns/problems </li></ul><ul><li>Encourage ownership of problems/processes </li></ul><ul><li>Facilitate solutions </li></ul><ul><li>Support the party lines </li></ul>
  5. 5. MOVING SIDE-TO-SIDE <ul><li>Intra-divisional </li></ul><ul><li>Interdivisional </li></ul><ul><li>Teams/working Groups </li></ul>
  6. 6. WORKING YOUR WAY UP <ul><li>Listen to concerns/problems </li></ul><ul><li>Provide solutions through process/procedure </li></ul><ul><li>Advocate for staff </li></ul><ul><li>Clarify party lines </li></ul>
  7. 7. BEST PRACTICE GOALS TO USE WITH STAFF <ul><li>Become mentor/coach </li></ul><ul><li>Create leaders </li></ul><ul><li>Provide environment for free flow of information </li></ul>
  8. 8. BEST PRACTICES TO USE WITH PEERS <ul><li>Be a conduit for information </li></ul><ul><li>Be willing to share staff and resources </li></ul><ul><li>Make connections & alliances </li></ul>
  9. 9. BEST PRACTICES FOR MANAGING UP <ul><li>Propose ideas to be co-opted </li></ul><ul><li>Support critical decisions </li></ul><ul><li>Leverage information </li></ul><ul><li>Respond timely to data requests </li></ul>
  10. 10. LAST THOUGHTS <ul><li>Information provision is key </li></ul><ul><li>It never hurts to be thought of as a team player </li></ul><ul><li>Become a change-agent through inquisitiveness </li></ul>
  11. 11. THANK YOU! <ul><li>Jill Emery </li></ul><ul><li>Head of Acquisitions </li></ul><ul><li>The University of Texas Libraries </li></ul><ul><li>[email_address] </li></ul>

×