Team Facilitation


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Team facilitation is a process in which a neutral person (who is accepted by all group members and has no decision authority) helps the group identifies, solve problems and identify in an effective way.

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Team Facilitation

  1. 1. TEAM FACILITATION Presented To: Miss Hafsa Javid
  2. 2. <ul><li>Sameera Dar 1542 </li></ul><ul><li>Nasiba Waris 139 </li></ul><ul><li>Salma Bashir 126 </li></ul><ul><li>Sana Khalid 127 </li></ul><ul><li>Sobia Ikhlaq 1548 </li></ul>
  3. 3. O UTLINE <ul><li>What is facilitation? </li></ul><ul><li>Barriers of facilitation </li></ul><ul><li>What facilitators do </li></ul><ul><li>Skills for appropriate facilitation </li></ul><ul><li>Benefits of facilitation </li></ul><ul><li>Strategies & steps to improve team facilitation </li></ul>
  4. 4. O BJECTIVES <ul><li>Team refers to a group that has decided to work together for the purpose of accomplishing a task. Every time the team members work together, there is a need for someone to help the team work efficiently.The main task of the facilitator is to help a team / group to work as efficiently as possible to accomplish the proposed tasks </li></ul>
  5. 5. <ul><li>What is Team Facilitation? </li></ul>
  6. 6. Team <ul><li>A group that has decided to work together for the purpose of accomplishing a task or a common goal. </li></ul>
  7. 7. FACILITATION <ul><li>“ Helping the team to work efficiently, so that it obtains the desired results as soon as possible.” </li></ul><ul><li>‘ OR’ </li></ul><ul><li>“ Facilitation is the art of leadership in group communication.” </li></ul>
  8. 8. Team Facilitation <ul><li>“ A process in which a neutral person (who is accepted by all group members and has no decision authority) helps the group identifies, solve problems and identify in an effective way.” </li></ul><ul><li>(Roger Schwarz) </li></ul>
  9. 9. IMPORTANCE OF TEAM FACILITATION <ul><li>In business. </li></ul><ul><li>In colleges and universities. </li></ul><ul><li>In sports. </li></ul>
  10. 10. Skills, Knowledge & Capabilities for Team Facilitation <ul><li>Being able to commit to a shared goal. </li></ul><ul><li>Being able to listen and respond to others. </li></ul><ul><li>Being open and honest with one’s ideas, concerns and values. </li></ul><ul><li>Not carrying hidden agendas into team meeting. </li></ul><ul><li>Being able to be a leader as well as a follower. </li></ul>
  11. 11. Barriers to Facilitation <ul><li>Problems, difficulties or obstacles to facilitate the team members to work smoothly. </li></ul><ul><li>‘ OR’ </li></ul><ul><li>The environment in which people find it difficult to work, to achieve their shared goals . </li></ul>
  12. 12. BARRIERS/PROBLEMS <ul><li>Fears, Expectations, Motivations </li></ul><ul><li>Mission and Activities </li></ul><ul><li>Work Rules and Procedures </li></ul><ul><li>Adjouring </li></ul><ul><li>Not Knowing Oneself and the Members of the Team </li></ul><ul><li>Lack of Communication </li></ul><ul><li>Ambiguous Responsibilities </li></ul>
  13. 13. PROBLEM CREATING SITUATIONS <ul><li>Working with unknown people </li></ul><ul><li>Difficulty to cope up with others </li></ul><ul><li>Difficulty in deciding what to say </li></ul><ul><li>No or lack of surety about the subject </li></ul><ul><li>Inability to comment </li></ul><ul><li>No opportunity to express one’s views </li></ul><ul><li>Controversial opinion/Difference in opinion </li></ul>
  14. 14. CAUSES OF BARRIERS <ul><li>Competition over scarce resources, time </li></ul><ul><li>Ambiguity over responsibility and authority </li></ul><ul><li>Differences in perceptions, work styles, attitudes, communication problems, individual differences </li></ul><ul><li>Increasing interdependence as boundaries between individuals and groups become increasingly blurred </li></ul>
  15. 15. <ul><li>Reward systems: we work in situations with complex and often contradictory incentive systems </li></ul>
  16. 16. What Facilitators Do ? <ul><li>Nasiba Waris - 139 </li></ul>
  17. 17. Facilitator <ul><li>“ Facilitator is someone who skillfully helps a group of people understand their common objective and assists them to plan to achieve them without taking a particular position in the discussion.” </li></ul>
  18. 18. Understanding What Facilitators Really Do: <ul><li>Most people associate the word &quot;facilitator” with training environment. Often, that person at the front of the room leading a training sessions, is referred to as the course facilitator. For example, the chairperson at a meeting often takes on the responsibility for facilitating the meeting, rather than &quot;running it&quot;. </li></ul>
  19. 19. Types of Facilitator <ul><li>Business facilitator </li></ul><ul><li>Training facilitator </li></ul>
  20. 20. Skills of Facilitator <ul><li>Time keeping </li></ul><ul><li>Following an agreed upon agenda </li></ul><ul><li>Keeping a clear record </li></ul><ul><li>Ability to paraphrase </li></ul><ul><li>Stack a conversation </li></ul><ul><li>Balance participation </li></ul><ul><li>Draw people out </li></ul>
  21. 21. Role of Facilitators <ul><li>Asking open ended questions that stimulate thinking </li></ul><ul><li>Keeping the group on track to achieve its goals in the time allotted </li></ul><ul><li>Codifying the purpose, scope and deliverables of the meetings or workshop </li></ul><ul><li>Helping participants show up prepared to contribute </li></ul><ul><li>Tentatively summarizing a recent part of the discussion </li></ul><ul><li>Offering opportunities for less forceful members to come forward with contributions </li></ul>
  22. 22. Competencies of Facilitator <ul><li>Uses time and space intentionally </li></ul><ul><li>Capable of maintaining objectivity </li></ul><ul><li>Maintain personal integrity </li></ul>
  23. 23. Characteristics of Facilitator <ul><li>Paying personal compliments </li></ul><ul><li>More like a counsellor than a sergeant </li></ul><ul><li>More like a coach than a scientist </li></ul><ul><li>Negotiating rather than dictating decision making </li></ul>
  24. 24. Be a Good Communicator <ul><li>Group facilitator need to be a good communicators who are comfortable with the following basic communication techniques. </li></ul><ul><li>Active listening </li></ul><ul><li>Empathy </li></ul><ul><li>‘’ I’’ messages </li></ul><ul><li>Ownership of feelings </li></ul>
  25. 25. Look for a Crime Facilitators <ul><li>Physical facilitator </li></ul><ul><li>Social facilitator </li></ul><ul><li>Chemical facilitator </li></ul>
  26. 26. Independent Facilitator <ul><li>“ An independent facilitator respond directly to your dreams desires and personal goals. The facilitator coordinates the planning process and assures that the plan is clear to all planning participants and is ready for implementation”. </li></ul>
  27. 27. <ul><li>Skills For Appropriate Facilitation </li></ul><ul><li>Salma Bashir-126 </li></ul>
  28. 28. Term Facilitation Skills Include <ul><li>Probing without provoking defensiveness </li></ul><ul><li>Reframing issues and positions </li></ul><ul><li>Focusing on the meeting </li></ul><ul><li>Keeping the meeting on track </li></ul>
  29. 29. Key Facilitation Skills Include <ul><ul><li>Probing without provoking defensiveness </li></ul></ul><ul><ul><li>Reframing issues and positions </li></ul></ul><ul><li>“ Reframing is the process of changing the way a thought is presented so that it maintains its fundamental meaning but is more likely to support resolution efforts” </li></ul>
  30. 30. Facilitation Skills Include <ul><li>Focusing the meeting </li></ul><ul><ul><li>review the charter with the participants </li></ul></ul><ul><ul><li>review the purpose and outcomes, if no charter is formed </li></ul></ul><ul><ul><li>review the ground rules to reinforce </li></ul></ul><ul><ul><li>review the items of discussion and time line </li></ul></ul>
  31. 31. Facilitation Skills Include <ul><li>Keeping the meeting on track </li></ul><ul><li>“ Process intervention- is the interruption by the facilitator in the meeting process & in conversation in order to refocus the participant or to rebalance group interaction” </li></ul>
  32. 32. Types of Facilitation Skills <ul><ul><ul><ul><li>Engaging Facilitation Skills </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Informing Facilitation Skills </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Involving Facilitation Skills </li></ul></ul></ul></ul>
  33. 33. Engaging Facilitation Skills <ul><li>Demonstrating leadership </li></ul><ul><li>Creating an open environment </li></ul><ul><li>Encouraging Connections </li></ul><ul><li>Building Group Rapport </li></ul><ul><li>Defining Group Identity </li></ul>
  34. 34. Informing Facilitation Skills <ul><li>Providing information </li></ul><ul><li>Soliciting Information </li></ul><ul><li>Conceptualizing </li></ul><ul><li>Clarifying Ideas or Concept </li></ul>
  35. 35. Involving Facilitation <ul><li>Inviting Participants and Interaction </li></ul><ul><li>Experimenting with New Behavior </li></ul><ul><li>Bouncing Back to Team </li></ul>
  36. 36. Ground Rules <ul><li>“ Ground rules are the rules of conduct or behavioral guidelines that members of the group agree on before proceeding with their meeting”. </li></ul>
  37. 37. Ground Rule - Characteristics: <ul><li>Participants are expected to attend all meetings </li></ul><ul><li>Meeting roles will rotate among team members </li></ul><ul><li>All ideas will be considered </li></ul><ul><li>Participants are expected to complete action onetime </li></ul><ul><li>A group list will be set-up for team document </li></ul>
  38. 38. <ul><li>Benefits of Facilitation </li></ul><ul><li> </li></ul><ul><li> Sana Khalid - 127 </li></ul>
  39. 39. Develop Interpersonal Skills <ul><li>Ability to listen well </li></ul><ul><li>Flexibility, competitiveness, security and inclusiveness </li></ul><ul><li>Ability to participate and contribution </li></ul><ul><li>Ability to present their own area of expertise </li></ul><ul><li>Meeting facilitation </li></ul>
  40. 40. Provide Experience <ul><li>“ Learning follows actions and actions follows learning .” </li></ul><ul><li>Example : Learning to swim or ride a bicycle It can also be described with the help of experiential learning cycle. </li></ul>
  41. 41. Eliminate Conflicts <ul><li>Save resources in a longer term </li></ul><ul><li>Make team positive, clear and skillful </li></ul><ul><li>Defuse conflicts and move them forward </li></ul><ul><li>Protect the team from risk </li></ul><ul><li>Eliminate demotivation </li></ul><ul><li>Improve communication and understanding </li></ul><ul><li>Improved individual performance </li></ul>
  42. 42. Create a Climate of Cooperation <ul><ul><li>Increases the spirit of cooperation </li></ul></ul><ul><ul><li>Participation of every one </li></ul></ul><ul><ul><li>Cultural value in effective teams </li></ul></ul>
  43. 43. Create Trust <ul><li>Very high levels of commitment </li></ul><ul><li>Trustworthy yourself </li></ul><ul><li>Natural outcome of a culture </li></ul><ul><li> Quick Decisions </li></ul><ul><li>Less negative dissension </li></ul><ul><li>High quality team processing </li></ul><ul><li>Spirit of cooperation </li></ul>
  44. 44. Development of the Whole Team <ul><li>Identifying and optimizing the talents within a team </li></ul><ul><li>Setting clear and exciting responsibilities </li></ul><ul><li>Clarifying ways of working together </li></ul><ul><li>Building constructive interpersonal relationships </li></ul><ul><li>Developing recognition systems </li></ul><ul><li>Creating constructive external team relationships </li></ul>
  45. 45. Easy Solution to Problems <ul><li>Because two or three heads are better than one </li></ul><ul><li>higher the level of participant, the greater the productivity </li></ul><ul><li> Reduce Time and Cost </li></ul><ul><li>Have more time to work on high priority issues </li></ul><ul><li>Improve the overall quality of interactions </li></ul>
  46. 46. Superior Results <ul><li>Extraordinary teams produce superior results </li></ul><ul><li>Get super to superior </li></ul><ul><li>Clear Sense of Direction </li></ul><ul><li>Clarification and setting of personal, team goals </li></ul><ul><li>Coaching the team through the “how” of achieving goals and overcoming potential barriers </li></ul>
  47. 47. Develop Leadership Qualities <ul><li>“ Leaders always need followers” </li></ul><ul><li>What the team members Get out of it </li></ul><ul><ul><ul><ul><li>Trust </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Creativity </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Strategic thinking </li></ul></ul></ul></ul>
  48. 48. <ul><li>Strategies to Improve </li></ul><ul><li>Team Facilitation </li></ul><ul><li>Sobia Ikhlaq - 1548 </li></ul>
  49. 49. <ul><li>Appreciative Intelligence </li></ul><ul><ul><ul><li>Use the power of appreciation </li></ul></ul></ul><ul><ul><ul><li>Colleagues have to handle each other with positivity and care . </li></ul></ul></ul><ul><li>Expectations </li></ul><ul><ul><ul><li>By knowing what your colleague expects from you, one can really enhance the performance </li></ul></ul></ul><ul><ul><ul><li>Realize the negatives which exist in teams </li></ul></ul></ul><ul><ul><ul><li>Developing and showing a positive attitude. </li></ul></ul></ul>
  50. 50. <ul><li>Communication </li></ul><ul><ul><li>Identifying personal communication style </li></ul></ul><ul><ul><li>Sharpening verbal and nonverbal Behaviors and skills </li></ul></ul><ul><li>Relationship Building </li></ul><ul><ul><li>Brainstorming </li></ul></ul><ul><ul><li>Group Nominal technique </li></ul></ul>
  51. 51. <ul><li>Brainstorming </li></ul><ul><li>“ It is a method to stimulate creative thinking based on channeling the energies of a group toward the generation of ideas. </li></ul><ul><li>The Nominal Group Technique </li></ul><ul><li>“ Teamwork technique that allows participants work together in a structured manner,without inhibitions or temptations to issue premature judgments” </li></ul>
  52. 52. <ul><li>Separating Personality Differences from Group </li></ul><ul><li>Giving And Receiving Feedback: </li></ul><ul><li>Conflict Resolution </li></ul><ul><li>Conducting meeting </li></ul><ul><li>Every team member should add strategic value </li></ul>
  53. 53. <ul><ul><li>High Performance Teams fit naturally into the spectrum of change strategies. </li></ul></ul><ul><ul><li>As with any change strategy, they have corresponding challenges and opportunities. </li></ul></ul><ul><ul><li>Successful HPT implementation is dependent upon appropriate organizational timing, placement, and support. </li></ul></ul><ul><ul><li>Every team member should add strategic value: </li></ul></ul><ul><ul><li>“ O brave new world, That has such people in´t !” </li></ul></ul><ul><ul><li>( By SHAKESPEAR ) </li></ul></ul>
  54. 54. Conclusion
  55. 55. <ul><li>REFRENCES </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li> </li></ul>
  56. 56. Its Your Turn
  57. 57. THANKS