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Copyright © Psychological Associates® 2015 1.0e
June 2, 2015
iii
Copyright © Psychological Associates®
Today’s Presenters
2
Bill Beane, Ph.D.
Senior Vice President,
Client Services
Clay Hildebrand
Senior Vice President,
Sales and Marketing
Copyright © Psychological Associates®
STEM Teams
 STEM (Science, Technology, Engineering,
and Mathematics) professionals keep you
in the race — keeping you competitive
 STEM leaders with interpersonal skills can
be a sustainable source of competitive
advantage
3
Copyright © Psychological Associates®
Some Facts
 54% said . . . “a lack of communication and
interpersonal skills” was the biggest issue
 Few scientists and technical professionals
(<4%) get training in leading a team, a
department, or a laboratory
4
Copyright © Psychological Associates®
Some Facts
 The New York Academy of Sciences
identifies a paradox:
There are not too few STEM graduates —
but too few of them have
leadership and people skills
Continued
5
Copyright © Psychological Associates®
6
STEM Professionals Becoming
Leaders
Polling Question #1
Copyright © Psychological Associates®
Our Credentials
 Washington University
in
St. Louis has been
using Psychological
Associates’ people skills
training for over a
decade
 PA collaborated with Dr.
Tom Browdy, Director of
the Sever Institute at
WUSTL, to develop the
workshop LEADERSHIP
FOR STEM
PROFESSIONALS
 Psychological
Associates has been 7
Copyright © Psychological Associates®
1. Clarifying what is important
2. Gaining commitment to what is important
3. Supporting achievement of what is
important
8
Three Tasks of STEM Leadership
Copyright © Psychological Associates®
Challenges of EnsuringAlignment
 We think others should know what we
expect
 Others think they do know what we expect
 Therefore — expectations don’t get
discussed
9
Copyright © Psychological Associates®
Challenges of EnsuringAlignment
 Study done by Stanford University
Communications Lab
 Participants were assigned to be either a
Tapper or a Listener
 Tappers practiced, then Listeners guessed
the song
“Tappers and Listeners”
10
Copyright © Psychological Associates®
Challenges of EnsuringAlignment
Once you know
something,
it is very difficult to put
yourself in the shoes
of someone who
doesn’t know
it yet
“The Curse of Knowledge”
11
Copyright © Psychological Associates®
Challenges of EnsuringAlignment
A simple, powerful tool for ensuring
alignment
“Top Five”
12
Copyright © Psychological Associates®
13
Leader-Team Alignment
Polling Question #2
Copyright © Psychological Associates®
Motivation
 STEM professionals
are typically not highly
motivated by external
rewards and perks
 Motivation is very
personal — finding a
solution, solving the
puzzle — the
discovery process
 Creation and
innovation are linked
to internal satisfaction
 External rewards can
suppress innovation
14
Copyright © Psychological Associates®
Motivation Tips
 To optimize commitment, when possible,
frame tasks as puzzles, problems, or
dilemmas
 Always ensure that STEM professionals
know why their contribution is important
15
Copyright © Psychological Associates®
What Is Important in Supporting
Achievement?
 Coaching, guiding, and mentoring
 STEM leaders learn a powerful, proven
format for effective coaching
 Learning how to tailor their coaching and
skills via the DIMENSIONAL® MODEL OF
BEHAVIOR™
16
Copyright © Psychological Associates®
Q3
Pacify
and Socialize
Q2
Avoid
and Abdicate
Q4
Challenge
and Involve
Q1
Tell
and Do
INITIATES
(Dominance)
AVOIDS
(Submission)
LOW REGARD
(Hostility)
HIGH REGARD
(Warmth)
DIMENSIONAL® MODEL OF BEHAVIOR™
17
Copyright © Psychological Associates®
 The skills are easy to learn and understand
 But they are actually harder to apply and
implement
 We don’t just teach what to do…
we ensure they know how to do it!
18
The Importance of Practice and
Feedback
Copyright © Psychological Associates®
LEADERSHIP FOR STEM
PROFESSIONALS
 65% of the workshop is practice and
feedback
 The Real-Life Case — you can’t get any
more relevant!
 This Real-Life Case is set for immediate
application and success back on the job
19
Copyright © Psychological Associates®
LEADERSHIP FOR STEM
PROFESSIONALS
 2 ½-day workshop
 July 7 – 9 at the
Knight Center, on the
campus of WUSTL
 Register at
www.q4solutions.com
 Or call our workshop
registrar at
(800) 258 0369
Join us for our next session
20
Copyright © Psychological Associates®
Testimonials
 “Most useful workshop I’ve attended to date”
 “I have specific next steps and tools to use”
 “Truly great training…cannot recommend
enough!”
 “Very relevant to the real world”
 “Feedback to strengthen my people skills”
 “How to hold effective conversations with
different types of people”
 “This workshop directly supports our
organizational shift”
21
Copyright © Psychological Associates®
Q & A
22
Copyright © Psychological Associates®
LEADERSHIP FOR STEM
PROFESSIONALS
 2 ½-day workshop
 July 7 – 9 at the
Knight Center, on the
campus of WUSTL
 Register at
www.q4solutions.com
 Or call our workshop
registrar at
(800) 258 0369
Join us for our next session
23
Copyright © Psychological Associates®
William E. Beane, Ph.D.
Senior Vice President,
Client Services
wbeane@q4solutions.com
Clay Hildebrand
Senior Vice President,
Sales and Marketing
childebrand@q4solutions.com

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Leadership for STEM Professionals

  • 1. Copyright © Psychological Associates® 2015 1.0e June 2, 2015 iii
  • 2. Copyright © Psychological Associates® Today’s Presenters 2 Bill Beane, Ph.D. Senior Vice President, Client Services Clay Hildebrand Senior Vice President, Sales and Marketing
  • 3. Copyright © Psychological Associates® STEM Teams  STEM (Science, Technology, Engineering, and Mathematics) professionals keep you in the race — keeping you competitive  STEM leaders with interpersonal skills can be a sustainable source of competitive advantage 3
  • 4. Copyright © Psychological Associates® Some Facts  54% said . . . “a lack of communication and interpersonal skills” was the biggest issue  Few scientists and technical professionals (<4%) get training in leading a team, a department, or a laboratory 4
  • 5. Copyright © Psychological Associates® Some Facts  The New York Academy of Sciences identifies a paradox: There are not too few STEM graduates — but too few of them have leadership and people skills Continued 5
  • 6. Copyright © Psychological Associates® 6 STEM Professionals Becoming Leaders Polling Question #1
  • 7. Copyright © Psychological Associates® Our Credentials  Washington University in St. Louis has been using Psychological Associates’ people skills training for over a decade  PA collaborated with Dr. Tom Browdy, Director of the Sever Institute at WUSTL, to develop the workshop LEADERSHIP FOR STEM PROFESSIONALS  Psychological Associates has been 7
  • 8. Copyright © Psychological Associates® 1. Clarifying what is important 2. Gaining commitment to what is important 3. Supporting achievement of what is important 8 Three Tasks of STEM Leadership
  • 9. Copyright © Psychological Associates® Challenges of EnsuringAlignment  We think others should know what we expect  Others think they do know what we expect  Therefore — expectations don’t get discussed 9
  • 10. Copyright © Psychological Associates® Challenges of EnsuringAlignment  Study done by Stanford University Communications Lab  Participants were assigned to be either a Tapper or a Listener  Tappers practiced, then Listeners guessed the song “Tappers and Listeners” 10
  • 11. Copyright © Psychological Associates® Challenges of EnsuringAlignment Once you know something, it is very difficult to put yourself in the shoes of someone who doesn’t know it yet “The Curse of Knowledge” 11
  • 12. Copyright © Psychological Associates® Challenges of EnsuringAlignment A simple, powerful tool for ensuring alignment “Top Five” 12
  • 13. Copyright © Psychological Associates® 13 Leader-Team Alignment Polling Question #2
  • 14. Copyright © Psychological Associates® Motivation  STEM professionals are typically not highly motivated by external rewards and perks  Motivation is very personal — finding a solution, solving the puzzle — the discovery process  Creation and innovation are linked to internal satisfaction  External rewards can suppress innovation 14
  • 15. Copyright © Psychological Associates® Motivation Tips  To optimize commitment, when possible, frame tasks as puzzles, problems, or dilemmas  Always ensure that STEM professionals know why their contribution is important 15
  • 16. Copyright © Psychological Associates® What Is Important in Supporting Achievement?  Coaching, guiding, and mentoring  STEM leaders learn a powerful, proven format for effective coaching  Learning how to tailor their coaching and skills via the DIMENSIONAL® MODEL OF BEHAVIOR™ 16
  • 17. Copyright © Psychological Associates® Q3 Pacify and Socialize Q2 Avoid and Abdicate Q4 Challenge and Involve Q1 Tell and Do INITIATES (Dominance) AVOIDS (Submission) LOW REGARD (Hostility) HIGH REGARD (Warmth) DIMENSIONAL® MODEL OF BEHAVIOR™ 17
  • 18. Copyright © Psychological Associates®  The skills are easy to learn and understand  But they are actually harder to apply and implement  We don’t just teach what to do… we ensure they know how to do it! 18 The Importance of Practice and Feedback
  • 19. Copyright © Psychological Associates® LEADERSHIP FOR STEM PROFESSIONALS  65% of the workshop is practice and feedback  The Real-Life Case — you can’t get any more relevant!  This Real-Life Case is set for immediate application and success back on the job 19
  • 20. Copyright © Psychological Associates® LEADERSHIP FOR STEM PROFESSIONALS  2 ½-day workshop  July 7 – 9 at the Knight Center, on the campus of WUSTL  Register at www.q4solutions.com  Or call our workshop registrar at (800) 258 0369 Join us for our next session 20
  • 21. Copyright © Psychological Associates® Testimonials  “Most useful workshop I’ve attended to date”  “I have specific next steps and tools to use”  “Truly great training…cannot recommend enough!”  “Very relevant to the real world”  “Feedback to strengthen my people skills”  “How to hold effective conversations with different types of people”  “This workshop directly supports our organizational shift” 21
  • 22. Copyright © Psychological Associates® Q & A 22
  • 23. Copyright © Psychological Associates® LEADERSHIP FOR STEM PROFESSIONALS  2 ½-day workshop  July 7 – 9 at the Knight Center, on the campus of WUSTL  Register at www.q4solutions.com  Or call our workshop registrar at (800) 258 0369 Join us for our next session 23
  • 24. Copyright © Psychological Associates® William E. Beane, Ph.D. Senior Vice President, Client Services wbeane@q4solutions.com Clay Hildebrand Senior Vice President, Sales and Marketing childebrand@q4solutions.com