1. JEFFREY CADAY-AS BALINGGAN
Shacshacan Village, Buyagan
La Trinidad, Benguet
Mobile: 09175987183
Email: jepbal123@gmail.com
PROFESSIONAL QUALIFICATIONS
 Passed, Philippine Civil Service Eligible (Professional Level)
o (Philippine Government Employee Eligibility Test conducted by Civil
Service Commission) May 2015
PROFESSIONAL SKILLS
 JAVA
 ORACLE, PL SQL, Microsoft SQL Server
 BMC REMEDY
 SMS (Semi Conductor Manufacturing System)
 Basic Networking
 VB6
PROFESSIONAL EXPERIENCE
 IT Specialist/L2 Admin Support
(Application Center of Excellence IT – Support Tools and Strategy Engineer
Team) November 2014 – Present
RAJ Technologies Inc. (WiPro and Texas Instruments Subcontractor)
o Job Description:
 Provide technical support and application enhancements for ACE
(Application Center of Excellence) IT specifically under the STSE (Support
Tools and Strategy Engineer) Team.
 Applications Handled:
o STARS or Service Tracking and Resolution System – it is a
Homegrown Helpdesk application in use by all at TI to report problems
and issues. STARS is a software tool that automates, tracks, and
manages a variety of business processes from help desk call tracking
to inventory management to integrated systems management.
o CMAR or Change Management Action Request – its goal is to
enable effective infrastructure change management, which minimizes
disruptions, improves visibility of planned changes, and tracks
escalated/emergency changes in ITS Production environments.

2. o Server Configuration – it is a web-based tool that lists the server
specific information for users/customers to search and update the said
information such as the server name, status, environment, operating
system, build, service pack, total memory, # of processors, cpu speed,
domain and other related information.
 IT Support/ Application Developer
(Application Center of Excellence IT – Assembly/Test IT Team) May 2013 –
November 2014
RAJ Technologies Inc. (Texas Instruments Subcontractor)
o Job Description:
 Provided technical support and application enhancements for ACE
(Application Center of Excellence) IT specifically under the Assembly/Test
Team.
 Projects:
o Assembly OEU OR Assembly Overall Equipment Utilization – it is
a web based system that creates a standard AT Enterprise OEU Report
for Assembly Equipment. This is to automate machine utilization
tracking, reporting, analysis, and MTBA calculation of actual equipment
performance relative to its designed capacity.
o Electronic Phased Development Process or ePDP – it is a web
based system for managing PDP programs for an automated process
signatory and is accessible worldwide across TI sites.
o SpecWeb – it is a web-based tool that automates the extraction and
upload of SMS kparms.
 IT Support/ Application Developer
(LOCAL IT) Oct 2011 – March 2013
RAJ Technologies Inc. (Texas Instruments Subcontractor)
o Job Description:
 Provided technical support for TI Philippines local IT applications through
customer support, bug fixes and solutions, application enhancements and
24/7 support for various critical applications.
o SMS (Semi Conductor Manufacturing System) Support.
o Installing/Troubleshooting applications and hardwares.
o On-Call Support.
 Projects:
o Developed several application enhancements for IT applications mostly
done in VB6 and also in java.
o eW05 OR Logpoint transfer Web-based Tool – it is a web based system
that will ensure that all lots moving out from Test/Post Test going back
to Assembly shall go through the full test flow.
o Designed the look and feel of the new TIPI Baguio website.
 OJT/INTERN
National Statistics Office | December 2009 – March 2010
(Cordillera Administrative Region Office)
o Job Description:
 Provided technical support for software/hardware and network
applications.
o Installing/Troubleshooting applications and hardwares.
o Set up a network and a small computer room for the office.
o Assisting clients for faster transactions.

3. EDUCATIONAL ATTAINMENT
 Graduate of Bachelor of Science in Information Technology
(Saint Louis University, Baguio City, Philippines 2600) June 2006 - May 2011
 High School Graduate
(Cordillera Regional Science High School, Wangal, La Trinidad, Benguet,
Philippines 2601) June 2006 - May 2011
I hereby certify that the above information is true and correct to the best of my knowledge
and belief.
Jeffrey C. Balinggan