The document outlines a company's 5 year strategy funnel from 2007 to 2011. It shows the company's focus on sales, development training, and a learning management system with two phases of implementation and loading all training courses. It also lists training programs for call center managers, customs managers, and the learning and development organization structure.

1. CY 2007 2008 2009 2010 2011
Sales
C Sales
Manager
5 Year
Strategy Funnel
E
Development Training
Learning Learning R
T
Management Management Learning All training courses
System Management loaded into LMS
Phase I System
Phase II
Full
A UNCERTAINTY
Implementation
Customer
Service
I
Call Center
Manager
Training
N
MSSD II
Management
Business
Development
Customs Strategy
Manager
T
Training
Y
1 Des MD
Learning
1 MD Tr
and
1 Des Sales
Development
4 Sales Tr
Organization