UCF framework presented to a large IT service company in Mumbai in 2008.. showing my thinking then on how an organization could approach organization capability recording and building.. related to PCMMI.
Market Capability Framework Business Environment Industry Technology Suppliers / People Internal Organization Customers Resource Management Processes Business Development ProjectsTrainingStaffing
Assessment Framework - Competency Analysis Demonstrated capabilities from the past, including Capability to performance for delivering the business experience, education …. objectives MCF Business Background Competency SLF Ethics / Leadership ValuesPersonality traits critical for the organization from an Capabilities that foster building the organizationindividual through leadership.
Technology Etiquette / Process PM Culture IndustryExperience MCF Background Business Biz Dev Education Resource Management Assessment Framework - Competency Analysis Training Competency Staffing Hygiene Ethics / Values Punctual SLF Integrity Leadership Loyalty Edge Energy Energize Execute Passion
Etiquette Technology Culture ProcessEducatio SIEMENS n PM Industry Experien Present ce MCF Background Branding network Business Biz Dev Selling Convince Resource Management Training Instruction Design Competency Hygiene Staffing TWI /InstructorPunctualit Ethics / y Values Present SLFIntegrity LeadershipLoyalty Rajesh Input Edge Energy Energize Execute Passion •Self Initiative •Oration •Analysis •Innovate – unlimited •Oriented to Change / •Language – written •Decision Taking thinking Learning •Language - Reading •Customer focus •Result Orientation •Strategic Judgment •Self Determination •Active Listening •Siemens Values •Plan & Risk •Entreprenuership •Team Player •Quality Orientation •Coach/Mentor •Influencing •Conflict Handling
Applying the Framework to the organization.For Each Leaf node Describe Description Assessment Statements that define the task / Measurement /evaluation criteria for responsibility the task responsibility Description Assessment RR Grade Job Selection Probation Performance For e.g. ITIL / ISO 20000 # of CRs managed / resolved Apply change management in resolving Avg time of CR response [Scope – proposal] errors Conversion rate of CRs. For e.g. Training Presentation Present topic / subject to large audiences # of Presentation hours conducted Audience Feedback
Actions• Identify and finalize the leaf nodes• Describe the leaf nodes – Action / character statements – Measurement / evaluation criteria• Link grades to Organization statements• Describe all relevant roles within the organization• Link RR to Market Statements• Describe Job Descriptions using above 2• Describe Assessment frameworks for Role/JD