Organizational training

1. Organizational training

2. Topics
1. OPD
2. IPD
3. EMPLOYEE RELATION
4. EMPLOYEE INVOLVEMENT
5. ORGANIZATIONAL STRUCTURE
6. EMPLOYEE BEHAVIOUR

3. OUT PATIENT DEPARTMENT
• First contact point between patient & hospital staff
• Opd decides which dept patient should go
• Given to visiting patients who leaves the hospital after the treatment
• Opd--->department---> medical diagnosis--->pharmacy & bill section

4. IN PATIENT DEPARTMENT
• IPD patients are unstable or patients who need special medical attention.
• The patients can be admitted by
• Casualty
• Emergency
• OPD

5. communication
•Employer to Employees (Downward Communication-Top Down approach)
•Employees to Employer (Upward Communication-Bottom Up)
•Amongst Employees (Horizontal Communication- Parallel )

6. Organizational structure

7. Employee involvement
What is it?
Employee involvement seeks to increase members input into decisions that affect organization
performance and employee well-being.

9. EMPLOYEE RELATION
• Industrial relations or employment relations is the multidisciplinary academic field that studies the
employment relationship; that is, the complex interrelations between employers and employees.
• Employees are pillars of the organization with the potential skills in their fields.
• Employee Relations are practices for ensuring that Employees are happy and are productive

10. MERCI