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Managing short term sickness absence
Strategies and tips on how to 
•manage short term sickness absence in your organisation, minimising risk 
•managing your workforce during pandemic
Here are a few key reasons 
•impact on patient safety and service delivery 
•financial costs 
•impact on the organisation – colleagues and patients 
•duty of care to employees Remember the employment contract is two way – employees are contractually obliged to attend work regularly
CIPD annual absence survey 2013 (public sector) 
•8.7 days sickness per employee per year 
•just under half of absence is short-term (up to 7 days) absence
CIPD annual absence survey 2013 (public sector) 
•1/3 absence due to longer-term of 4 weeks+ 
•increase in absence due to stress – workload most common cause 
•cost of absence per employee is £726
Make sure you 
•follow your policy and regularly review it – is it Fit for Purpose? 
•monitor absence rates 
•carry out return to work interviews 
•identify if there is an underlying health condition 
•are absences genuine?
•identify if there is a pattern which needs to be dealt with - have they hit triggers? 
•use your triggers points to take action 
•make effective use of occupational health 
•keep in contact with employees during absences - be sensitive and supportive 
•keep a paper trail
•most common absence management tool – they make a difference to reducing levels of absence and reinforcing your Duty of Care 
•ensures you are consistent
•essential to identify potential underlying conditions 
•opportunity to explain concerns about attendance 
•opportunity to identify support that may be required
Short-term absence: first formal meeting 
•the effect of the pattern of absences on the employee's colleagues, department and the service 
•the likelihood of continuing absences and the impact they are likely to have
•whether there are changes to the employee's job or redeployment opportunities that would assist in attendance, reduce the effect on colleagues or the service to patients 
•whether the employee has a disability and, if so, whether there are any reasonable adjustments that could be made
•whether it is appropriate to give the employee a formal warning that their attendance levels need to improve and attendance targets.
1.Does the employee suffer from an underlying condition which could amount to a disability?
do you have clear and up to date medical evidence? 
do you need further evidence – GP/specialist? 
work related injury? 
reasonable adjustments exhausted?
2.targets: set, communicated, reasonable, extension? 
3.surrounding circumstances 
4.impact of absence on service delivery/colleagues
5.alternative employment 
6.PHI/Ill health retirement 
7.potentially fair reasons for dismissal – SOSR/Capability/Conduct 
TIP: Consider was it reasonable to dismiss - band of reasonable responses
•communicate with staff about current health risks and ensure staff communication systems are reliable 
•advise staff with flu like / D & V symptoms to stay away from work 
•treat employees consistently
•have contingency plans for staff absence, especially key staff 
•familiarise yourself with sickness, absence and dependent leave policies and consider how they need to be modified 
•consider arrangements for homeworking where appropriate
act promptly 
know the absence policy well, and follow it consistently 
informed line managers
a culture which is open and supportive 
keep detailed records and notes of absence 
perform your return-to-work interviews 
consider disability and as a consequence reasonable adjustments
gather appropriate medical information 
don’t pre-judge the outcome of meetings 
contemporaneous notes
We hope you found in useful. 
Please get in touch if you have any questions or wish to discuss the topic we covered further… 
e gemma.steele@brownejacobson.com 
t +44 (0) 121 237 4561

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Health Employment - Short term sickness absence and dealing with a pandemic webinar slides - Gemma Steele - 18 November 2014

  • 1. Managing short term sickness absence
  • 2. Strategies and tips on how to •manage short term sickness absence in your organisation, minimising risk •managing your workforce during pandemic
  • 3. Here are a few key reasons •impact on patient safety and service delivery •financial costs •impact on the organisation – colleagues and patients •duty of care to employees Remember the employment contract is two way – employees are contractually obliged to attend work regularly
  • 4. CIPD annual absence survey 2013 (public sector) •8.7 days sickness per employee per year •just under half of absence is short-term (up to 7 days) absence
  • 5. CIPD annual absence survey 2013 (public sector) •1/3 absence due to longer-term of 4 weeks+ •increase in absence due to stress – workload most common cause •cost of absence per employee is £726
  • 6. Make sure you •follow your policy and regularly review it – is it Fit for Purpose? •monitor absence rates •carry out return to work interviews •identify if there is an underlying health condition •are absences genuine?
  • 7. •identify if there is a pattern which needs to be dealt with - have they hit triggers? •use your triggers points to take action •make effective use of occupational health •keep in contact with employees during absences - be sensitive and supportive •keep a paper trail
  • 8. •most common absence management tool – they make a difference to reducing levels of absence and reinforcing your Duty of Care •ensures you are consistent
  • 9. •essential to identify potential underlying conditions •opportunity to explain concerns about attendance •opportunity to identify support that may be required
  • 10. Short-term absence: first formal meeting •the effect of the pattern of absences on the employee's colleagues, department and the service •the likelihood of continuing absences and the impact they are likely to have
  • 11. •whether there are changes to the employee's job or redeployment opportunities that would assist in attendance, reduce the effect on colleagues or the service to patients •whether the employee has a disability and, if so, whether there are any reasonable adjustments that could be made
  • 12. •whether it is appropriate to give the employee a formal warning that their attendance levels need to improve and attendance targets.
  • 13. 1.Does the employee suffer from an underlying condition which could amount to a disability?
  • 14. do you have clear and up to date medical evidence? do you need further evidence – GP/specialist? work related injury? reasonable adjustments exhausted?
  • 15. 2.targets: set, communicated, reasonable, extension? 3.surrounding circumstances 4.impact of absence on service delivery/colleagues
  • 16. 5.alternative employment 6.PHI/Ill health retirement 7.potentially fair reasons for dismissal – SOSR/Capability/Conduct TIP: Consider was it reasonable to dismiss - band of reasonable responses
  • 17. •communicate with staff about current health risks and ensure staff communication systems are reliable •advise staff with flu like / D & V symptoms to stay away from work •treat employees consistently
  • 18. •have contingency plans for staff absence, especially key staff •familiarise yourself with sickness, absence and dependent leave policies and consider how they need to be modified •consider arrangements for homeworking where appropriate
  • 19. act promptly know the absence policy well, and follow it consistently informed line managers
  • 20. a culture which is open and supportive keep detailed records and notes of absence perform your return-to-work interviews consider disability and as a consequence reasonable adjustments
  • 21. gather appropriate medical information don’t pre-judge the outcome of meetings contemporaneous notes
  • 22. We hope you found in useful. Please get in touch if you have any questions or wish to discuss the topic we covered further… e gemma.steele@brownejacobson.com t +44 (0) 121 237 4561