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Challenges and opportunities
for post-secondary student
support services in the context
of the changing VET
environment
April Carlin
Service Manager
Careers, Counselling & Pathways Service
Reaching Your Destination
Hunter TAFE
29 July 2013
2 Overview: The presentation will cover
• Understanding the student profile, and
emerging needs
• Use of technology, collaborative efforts
and student centred service delivery
• How student support services can better
facilitate course completion
3 Hunter TAFE
15 Campuses
spanning from
Gosford to
Tomaree to
Muswellbrook
and Scone
65 000
enrolments
4 Hunter TAFE Student Support Services
• Careers, Counselling & Pathways Service
• Disability Services
• Multicultural Education Unit
• Aboriginal Education & Training Unit
(Purrimaibahn)
• Course Information, Libraries, Recognition
• Language, Literacy and Numeracy Program
• Open Learning Centres, TAFE Tutorial program
• Reaching Your Destination
provides students enrolled with Hunter TAFE
access to a range of services in 3 main areas:
1. Career Development
2. Educational Effectiveness
3. Personal Issues
5 Careers, Counselling & Pathways Service
6 Snapshot - Hunter TAFE Students
2012 enrolment data
44% males
56% females
Snapshot – CC&PS Clients7
41%
59%
Males
Females
8 Hunter TAFE Students - 2012 data
Location Under 30’s % 15-19 yr olds
Belmont 66%
Glendale 54%
Kurri Kurri 65%
Maitland 69% 40%
Cessnock 68% 40%
Muswellbrook 70% 44%
Newcastle 48%
Ourimbah 66% 36%
Wyong 58% 35%
Gosford 49% 28%
9 Who we see – by age.
9%
26%
32%
30-39
22%
11%
Under 16
17-19
20-29
30-39
Over 40
Careers, Counselling & Pathways Service
2011 2012
Instances of service 5825 5734
• Disability 30 % 21 %
• Mental Health 8 % 13 %
• Suicide 1 % <1 %
• Single parents 4.6 % 5 %
• ATSI 1.5 % 1.6 %
• LOTE 8.7% 9.7 %
10 Who do we see?
11 Snapshot – CC&PS Client issues
0
500
1000
1500
2000
2500
Educational Careers Personal Financial Other
Series1
Data in 10 categories is collected:
Vision Hearing
Physical Intellectual
Learning Mental Illness
Acquired Brain Injury
Multiple
Other
Disability data12
13 Potential Need
In 2012 8.3 % of enrolments identified as having a
disability.
This equates to over 5000 enrolments.
2012 Disability data by type - 201214
0 500 1,000 1,500 2,000 2,500
01 VISION
02 HEARING-DEAF
03 PHYSICAL
04 INTELLECTUAL
05 MEDICAL CONDITION
06 MENTAL ILLNESS
07 ACQUIRED BRAIN IM
08 LEARNING
09 OTHER
10 MULTIPLE
• Increased focus on importance
of completion and therefore
earlier engagement
• Shrinking resources at state
level
• Changes to participation
requirements for Centrelink
benefit recipients
15 Changing VET sector
16 An opportunity - Targeted support
17 Your Checklist for Success
18 Potential Need
In 2012 8.3 % of enrolments identified as having a
disability.
This equates to over 5000 enrolments.
If all students with some degree of disadvantage
requested assistance we would be overwhelmed.
Current initiatives
•Your Everyday Solutions YES -
you can get it sorted
19 Opportunity
Current initiatives
•SUCCESS – Students
Undertaking Course Completion
Enhancement StrategieS
20 Opportunity
21 Thank you

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Post-secondary student support challenges in changing VET

  • 1. Challenges and opportunities for post-secondary student support services in the context of the changing VET environment April Carlin Service Manager Careers, Counselling & Pathways Service Reaching Your Destination Hunter TAFE 29 July 2013
  • 2. 2 Overview: The presentation will cover • Understanding the student profile, and emerging needs • Use of technology, collaborative efforts and student centred service delivery • How student support services can better facilitate course completion
  • 3. 3 Hunter TAFE 15 Campuses spanning from Gosford to Tomaree to Muswellbrook and Scone 65 000 enrolments
  • 4. 4 Hunter TAFE Student Support Services • Careers, Counselling & Pathways Service • Disability Services • Multicultural Education Unit • Aboriginal Education & Training Unit (Purrimaibahn) • Course Information, Libraries, Recognition • Language, Literacy and Numeracy Program • Open Learning Centres, TAFE Tutorial program • Reaching Your Destination
  • 5. provides students enrolled with Hunter TAFE access to a range of services in 3 main areas: 1. Career Development 2. Educational Effectiveness 3. Personal Issues 5 Careers, Counselling & Pathways Service
  • 6. 6 Snapshot - Hunter TAFE Students 2012 enrolment data 44% males 56% females
  • 7. Snapshot – CC&PS Clients7 41% 59% Males Females
  • 8. 8 Hunter TAFE Students - 2012 data Location Under 30’s % 15-19 yr olds Belmont 66% Glendale 54% Kurri Kurri 65% Maitland 69% 40% Cessnock 68% 40% Muswellbrook 70% 44% Newcastle 48% Ourimbah 66% 36% Wyong 58% 35% Gosford 49% 28%
  • 9. 9 Who we see – by age. 9% 26% 32% 30-39 22% 11% Under 16 17-19 20-29 30-39 Over 40
  • 10. Careers, Counselling & Pathways Service 2011 2012 Instances of service 5825 5734 • Disability 30 % 21 % • Mental Health 8 % 13 % • Suicide 1 % <1 % • Single parents 4.6 % 5 % • ATSI 1.5 % 1.6 % • LOTE 8.7% 9.7 % 10 Who do we see?
  • 11. 11 Snapshot – CC&PS Client issues 0 500 1000 1500 2000 2500 Educational Careers Personal Financial Other Series1
  • 12. Data in 10 categories is collected: Vision Hearing Physical Intellectual Learning Mental Illness Acquired Brain Injury Multiple Other Disability data12
  • 13. 13 Potential Need In 2012 8.3 % of enrolments identified as having a disability. This equates to over 5000 enrolments.
  • 14. 2012 Disability data by type - 201214 0 500 1,000 1,500 2,000 2,500 01 VISION 02 HEARING-DEAF 03 PHYSICAL 04 INTELLECTUAL 05 MEDICAL CONDITION 06 MENTAL ILLNESS 07 ACQUIRED BRAIN IM 08 LEARNING 09 OTHER 10 MULTIPLE
  • 15. • Increased focus on importance of completion and therefore earlier engagement • Shrinking resources at state level • Changes to participation requirements for Centrelink benefit recipients 15 Changing VET sector
  • 16. 16 An opportunity - Targeted support
  • 17. 17 Your Checklist for Success
  • 18. 18 Potential Need In 2012 8.3 % of enrolments identified as having a disability. This equates to over 5000 enrolments. If all students with some degree of disadvantage requested assistance we would be overwhelmed.
  • 19. Current initiatives •Your Everyday Solutions YES - you can get it sorted 19 Opportunity
  • 20. Current initiatives •SUCCESS – Students Undertaking Course Completion Enhancement StrategieS 20 Opportunity