1. P U T T I N G T H E ‘ H ’
B A C K I N T O O S H C
Melanie Chaves
Workplace Health Management Consultant JULY 2013
2. OVER VIEW
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1. WHY does the health of your
international student cohort require an
increasing emphasis
2. HOW Bupa can support your university
as a true healthcare partner
3. WHERE can universities differentiate
themselves
4. WHAT are the benefits of health and
wellness to your overseas students
3. WHY DOES THE HEALTH
OF YOUR INTERNATIONAL
STUDENT COHORT
REQUIRE AN INCREASING
EMPHASIS
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4. THE FACTORS WE KNOW
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1.For majority of international students its the first time they have been
away from home
o There are significant cultural differences and lifestyle changes .
2.It has been observed that changes occur in the health advantage
among International Students after arrival in Australia
o Lifestyle related health risk factors such as diet and exercise on
health outcomes.
3.Often language is a barrier in early access to health care
o Understanding Health information, navigating pathways of care
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5. INTERNATIONAL STUDENT HEALTH
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The most prevalent issues experienced by international students;
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• Obstetrics Claims represent the no 1 hospitalisation claim made
by international students
• 1 in 3 Abortions at the Women's and Children's Hospital in
Adelaide is performed on international students (2009)
Sexual Health
• 84% of University Students are under pressure, representing 3
times more than the general population
• 45% of students report experiencing emotional stress during
their period of university study
Mental Health
• 77% of students do not know what a ‘rip’ is
• A large proportion of international students have not seen a
beach before arriving in Australia
Water Safety
• 92% of students eat less than 5 serves of fruit and vegetables per
day
• Cheap and often unhealthy meal choices are made by students
Nutrition
6. Over and above the possibility of
getting “very ill”, even the usual
health problems can be daunting if
you’re in a foreign country and
unfamiliar with healthcare and how
to access it.
• GP visits
• Emergency Departments
• Specialist consultation
• Who do you go to?
• What help is available?
• What else can my health
insurance do beyond pay the bill?
BEYOND HEALTH ITSELF
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Effective education is crucial
to effective care
7. ANECDOTAL FEEDBACK
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HOW BUPA CAN SUPPORT
YOUR UNIVERSITY AS A TRUE
HEALTHCARE PARTNER
8. Bupa Private and Confidential December 20128
Around for over 60 years
Expertise stretching across 190 countries
Global reach supporting more than 33 million people around the world
A healthcare leader looking after the needs of over 3 million Australians
LONGER, HEALTHIER, HAPPIER LIVES
9. 9
One thing that truly sets Bupa
apart is our approach.
We lead the market as a true
healthcare partner for you and
your students.
Where other OSHC providers
simply provide health
insurance, we seek to interact,
improve and change lives.
YOU R H EALTH PAR TN ER IN AU STR ALIA
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11. 11BUPA – July 2013
YOU R H EALTH PAR TN ER IN AU STR ALIA
Health and Wellness Programs
•Innovative Health and Wellness programs
•Integrate global research and expertise
•Identify and address health concerns and challenges specifically
for international students
•Programs address;
o unplanned pregnancies
o sexual health
o stress
o depression
o poor nutrition,
o and a range of other health issues.
12. The Bupa Health Foundation has
already provided more than $17 million
and partnered with some of the
nation’s most outstanding researchers
and advocates for better health in order
to achieve our common goals.
The Bupa Health Foundation is funding
a research project in partnership with a
leading Victorian University regarding
overseas student health.
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TH E B U PA H EA LTH FOU N D A TION
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14. N AVIGATIN G H EALTH C AR E IN AU STR ALIA
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“I do not understand the
healthcare system in Australia.
I have to rely on family and
friends…”
“It is difficult to find a service
that provides an interpreter...”
“Because of my religion, I
prefer to see a female doctor...
especially for reproductive
issues.”
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TAR GETED H EALTH AN D W ELLN ESS IN ITIATIVES
16. UNIVERSITY CASE STUDY
A successful Health and Wellbeing program was run by Bupa, at a
Victorian University, relating to Sexual Health. Since the inception of this
program, we have seen a reduction in unplanned pregnancy- related
claims amongst the international student cohort. This reduction was a
result of the education seminars that we held for international students in
conjunction with Family Planning Victoria. Similarly, our mental health
programs are designed to help students get the most out of their studies
by providing techniques to reduce stress and anxiety.
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17. WHAT ARE THE BENEFITS OF
HEALTH AND WELLNESS TO
YOUR INTERNATIONAL
STUDENT COHORT
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18. More students
‘fit for study’
Assisting with
duty of care
Key market
differentiator
ROI
Benefits of Health
and Wellness
Strategies
Improved student physical and
psychological wellbeing
Increased
student attendance
Proactive
healthcare support
A HEALTHY RETURN FOR YOUR ORGANISATION
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19. •Provides a competitive point of difference between your University and
other educational establishments, by offering a diverse range of student
health related advice and services
•Complements and enhances the University’s duty of care, by giving
students practical steps to actively manage their own health
•Preventive health programs may reduce the incidence of campus
illness/stress/health related issues
•Regular analysis of student claiming patterns provides a snapshot of the
current health status of your international student cohort, helping mitigate
potential undetected health risks
BENEFITS TO YOUR UNIVERSITY
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20. • Practical advice and steps to assist with their own personal health
management both on campus and in the future
• Allows student to spend more time studying and less time being
ill/stressed
• Pre exams can effectively help to reduce stress
• Sessions in English and allows international students to embrace and
adopt English language skills in relation to health issues
• Serves as preventative steps to help ensure students are healthy and
well
• Prevents illness and in some cases can prevent serious accidents
• Can help students reduce unexpected pregnancy and potential
university deferment
• Advice and help for students who are a long distance away from
immediate caring friends and family
BENEFITS TO YOUR INTERNATIONAL STUDENTS
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