Enterprise mobility webcast_domestic
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The document discusses how enterprises can stay ahead of competition through top enterprise mobile apps. It provides an overview of why mobility is important for key business functions like field sales, supply chain management, and HR. The document then summarizes case studies of mobile apps developed for sales, service, logistics, and business intelligence. It concludes with discussing factors to consider when implementing an enterprise mobility solution.
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Enterprise mobility webcast_domestic
- 1. Stay Ahead of Competition with Top Enterprise Mobile Apps Participate in the conversation online! @IndusaITSol #Mobility, #Manufacturing, #Retail, #Distribution
- 2. 2© 2015 Indusa AGENDA 31 3 7 4 5 2 6
- 3. 3© 2015 IndusaImages credit: www.wannasmartapps.com Need for Enterprise Mobility
- 4. 4© 2015 Indusa Why Enterprise Mobility? Employee communication /Demanding customers Out-of-office productivity Requirement of real time/live data Increased sales and customer service Increased competition Integration with enterprise system Security
- 5. 5© 2015 Indusa Role of Mobility in Key Business Functions Consumer Product Marketing Product enquiry and quote request Advance shipping notification Customer self care Field Sales Channel management Price lists & Quotation Inventory supply position Field Service Account & Service task Management Workflow and service request approvals Supply Chain Inventory management Forecast collaboration Alerts receipts and sign off Warehousing Material tracking Issue reporting Inventory check Task scheduling Shipment tracking Operations Asset management Plant operation management Plant maintenance Asset tool tracking Logistics Effective load scheduling Dynamic route modification Container management Quality Error proofing Inspection and rejection Notification Batch tracking HR Collaboration Employee Self- service forms management Human capital management Management Reports on corporate metrics Communication tools Integration with enterprise systems Source: dell.com
- 6. 6© 2015 Indusa Audience Poll #1 Which ERP system have you implemented in your organization? Microsoft Dynamics AX SAP Oracle In-house No ERP
- 7. 7© 2015 Indusa Implementing Enterprise Mobility – Where to Start? Image credit: visagemobile.com
- 8. 8© 2015 Indusa Approach to Implementing Mobile Apps Extent of mobility in an organisation function User enablement Time sensitivity Native capabilities – relevant features Cost of deploying and maintaining the solution ROI Flexibility and scalability Cross platform support Enterprise-grade security controls
- 9. 9© 2015 Indusa Top Enterprise Mobility Apps Field Service AppConsumer Operations HR Inspection / Quality Field Sales App Logistics, Supply Chain & Warehousing App BI / Dashboard App Field Sales App Field Service App Logistics, Supply Chain & Warehousing App BI / Dashboard App
- 10. 10© 2015 Indusa Implementation Case Studies
- 11. 11© 2015 Indusa App #1 – Sales App Add activity, Add attendees, Start & End time Add contact with details to the list
- 12. 12© 2015 Indusa Sales App Implementation Case – Field Sales Workforce App Client: A leading FMCG firm Manual data entry of work status after call Difficulty in locating customer Delay in invoice processing Need Real-time visibility into work status Push sales order from mobile to ERP Minimize the travel time and reduce expense Quick decision making in field Solution Benefits
- 13. 13© 2015 Indusa App #2 – Service App App Dashboard with navigation buttons Customer information & service order details Problem diagnosis Time spent on a service order Add image / video / audio of parts
- 14. 14© 2015 Indusa Service App Implementation Case – Field Service Mobile App Client: Capital equipment manufacturing firm No instant visibility into customer and work order histories Delay in on-schedule delivery of services Delay in response and decision-making in the field Need Real-time data visibility Sync tasks from ERP to mobile and vice versa Optimum routing for service calls as well as driving directions Facilitate real-time collaboration in the field Solution Benefits
- 15. 15© 2015 Indusa App #3 – Logistics App Features to track Loads, Tenders, Generate a Quote, Receive Alerts and Routing Search order and view shipment status, Invoice, Order close
- 16. 16© 2015 Indusa Logistics App Implementation Case Client: A logistics company Reduce manual paper based work Status and track delivery Store and protect data on device Need Accuracy in shipment Faster inbound outbound material processing Track shipments in real-time Better customer satisfaction through visibility in shipment Enable business process simplification Solution Benefits
- 17. 17© 2015 Indusa App #4 – Dashboards/Business Intelligence App Analytics / Power Map Plotting of data on a 3D map Sales overview analytics- Year wise subscriber data for competitors
- 18. 18© 2015 Indusa Dashboards/Business Intelligence App Implementation Case Client: Well known telecom firm View and interact with data - anywhere Time consuming process due to incomplete info availability Fast performance and enhanced UX Need Rich interactive BI interface and dynamic visualizations Generate stats and reports on predefined & customized types Quick decision making on-the-go Solution Benefits
- 19. 19© 2015 Indusa Audience Poll 2 Which of these apps seem useful for your business? Sales App Service App Logistics/ Supply chain / Warehouse App BI / Dashboard App I’m looking for a specific mobile app
- 20. 20© 2015 Indusa Next Steps: Implementing Mobility Image credit: it.wikirecent.com
- 21. 21© 2015 Indusa Scoping Your Mobility Solution? Mobile workforce size? Mobile device platforms? Type of device planning to use? Business function to go mobile? LOB system integration? Timeline for mobile app deployment? Visit http://www.indusa.com/mobility-scoping-tool
- 22. 22© 2015 Indusa Critical Questions & Factors for Mobility Implementation The vendor's viability, reputation, service and support
- 23. 23© 2015 Indusa About Indusa
- 24. 24© 2015 Indusa •Manufacturing •Retail •Distribution •Professional services •Education •Healthcare Industries •Enterprise Mobility •ERP •SharePoint •CRM •Custom Development •Business Intelligence •Application Support and Maintenance •Quality Assurance and Testing Practices Technology Consulting System Integrator IT Services Headquarters: Chicago, US Dev Center: Ahmedabad, India Sales Office: London, UK; Pune, India SEI CMM Level 4 (process maturity) ISO 27001:2005 (security) 80% of client relationships last over 8 years Indusa Overview In business since 1989 – Over 26 years
- 25. 25© 2015 Indusa Enterprise Mobility Capabilities Services: • App Development • Mobile Website Development • Integration • Mobile BI • Mobile Device / App Testing End to end Mobility Services Certified team with IBM Worklight certification Solutions: • Field Service App • Field Sales App • Field Procurement App • Mobile CRM App Create customers for life Microsoft Partner with Silver Competency in Mobility Competencies • Silver Partnership for Samsung Enterprise Alliance Program • IBM Business Partner
- 26. 26© 2015 Indusa Indusa - Key Clientele & Partnerships Partnerships & AlliancesKey Clientele
- 27. 27© 2015 Indusa Q&A Send your Questions to – Jitendra.jani@indusa.com "Indusa has provided a scalable Android solution that achieves our objectives. They have truly demonstrated real-time ownership and has been great throughout the project. It was a pleasure to work with their dedicated mobile team. I am overwhelmed with the great response and support I got from their end. We look forward to working with you again soon.“ - Managing Director, Textile firm “Indusa delivered an excellent mobile app under tight timelines and was prompt in developing the app that fit our specifications. I recommend and will most definitely contact Indusa for any further application requirements. Thank you Indusa!” - IT Manager, Air coolers company “Many thanks to Indusa Team for providing a truly excellent product for our client." - CTO, Consulting Service Firm
- 28. Thank You! Indusa Website: www.indusa.com Phone: 91-79-30484666 Jitendra Jani: Jitendra.jani@indusa.com Manan Thakkar: manan.thakkar@indusa.com
Editor's Notes
- IQMS – Full Integration into your ERP Software: Most smartphones and tablets come equipped with a camera that can function as a scanner. But if the inventory barcode you scan into your tablet with your camera cannot be uploaded into your ERP software, then that functionality is useless. A good mobile application should offer full functionality and complete integration with your ERP software, offering you the critical data you need most, when you need it. It is one thing to have access to basic CRM on your hand-held mobile device and quite another to be able to access warehouse management, enterprise manufacturing intelligence, quality control, workflow approvals, data analysis, SPC charts and truly real time information. All in one functionality should come standard with a good mobile ERP software solution, not just the basics. Improved Sales and Customer Service: Mobile technology on the tablet or smartphone allows you to take advantage of sales opportunities at any time. Whether at a trade show, client meeting or networking event, you can give quotes, access contact information and update prospect files from your customer relationship management module with ease. Improve responsiveness to your customers’ needs with timely communication and up to the minute information like prices, inventory availability, order and shipping status, credit history, unpaid invoices, pending items and payment history. An improved quality of service in a timely manner is key to maintaining valuable relationships in a competitive environment. Security: The Internet serves billions of users. While working in the cloud has its mobile benefits, it can leave a company less than secure. As more people start using mobile technology in the work place, valuable company data can potentially be transmitted over insecure networks, exposing sensitive information to enterprising hackers. The Aberdeen Group discovered that 76 percent of the businesses surveyed found mobile security concerns to be their top challenge.† How can your IT department provide mobile users convenient access while ensuring that sensitive corporate data is protected? For example, what if an employee loses their phone? Has your IT department taken the necessary precautions to be able to disable the mobile device remotely? Your mobile solution should offer best practices for managing your wireless system to keep your device and network security in place.
- Getting away from web and understanding mobile UI Native like experience Use of specific icons in the app Customisation & generation of multiple packing slip designs Push sales order from mobile to AX Usage of mobile friendly Controls like Toggle Switch, Touch Menu, Pull to Refresh Cross platform compatibility
- http://roambi.com/analytics Dashboards vs. Views Instead of static dashboards, Roambi Analytics™ is made up of 10 different dynamic visualizations called "Views". Each View is a unique combination of interactive navigation, visualization, and analytic features designed to engage and guide you through your data that making it easier to use, and easier to understand.