1. Cover Letter
Respected Sir/Mam,
I am Engineering graduate in Information Technology having 6+ years liaison with service
providers ensuring configuration, provisioning and installation as per client requirements, technical
support on Telecom Passive/Active Infrastructure/ IT systems as well as execution & performance
evaluation of projects in these fields.
1. Presently working with COLT Technologies as Sr.Engineer for supporting multiple
customer in DATA NOC Operations.
2. Worked 1.8 Year with British Telcom(BT) an UK domestic Telco operater for providing
support to multiple associated customer an error free services as Technical Support
Engineer.
3. Worked 2.3 years with Alcatel-Lucent as NOC Engineer providing services to Bharti Airtel
NOC operation.
4. Worked 2.7 years with Aarvi Encon providing services to TATA Communication, working
on the Real Time Operations function(NOC), Service Maintenance support for Data ,lease
line faults ractification received from Global Clients/Carriers ensuring solution/service
delivery in accordance with SLA.
Besides, I have professional and hands on experience on Alcatel Network Elements, CISCO routers
and switches and managing ( End-to-end Network Integration/ Implementation/ Testing/
Operations/ Maintenance) forData, leased circuits (Wired/Wireless)
I believe that my rapport with Public & Private telcos, IT, network & broadcast firms would be
an asset to the business enterprise. I would be proud to be part of your team.
I hope to hear from you in the near future.
Thanking you in anticipation,
Sincerely,
Karan Bhargava
(Encl: Resume as per attachment)

2. CURRICULUM VITAE
Karan Bhargava Contact No - 08826312333
Email ID: karan.bhargava84@gmail.com
RESUME TITLE: 6 Year Experience as Network Operating Center Engineer.
OBJECTIVE
To deliver my best in terms of commitment, leadership, team work, and consistency through positive
attitude and effective work for development of my professional career. Strive for excellence in all
spheres of life and give my best to all tasks assigned to me.
ACADEMIC QUALIFICATIONS
B. Tech with 69% from Lovely Institute of Technology, Jalandhar (Affiliated with Punjab Technical
University) in year 2007.
Qualification Institute Percentage
B.Tech LPU (2007) 69
PROFESSIONAL SYNOPSIS
• Progressive 6+ years of professional experience in Telecom and Networks Industry
• Analytical and troubleshooting skills for the routing and switching network environment.
• Self-starter, highly research/result oriented, with good communication skills, having thirst for
knowledge with an excellent corporate image.
Colt Technologies - ( 24 Nov 2014 – Till Date)
Currently working as Sr.Engineer : -
• Working knowledge of LAN/WAN, MPLS, Troubleshooting and configuration of RIP, EIGRP,
OSPF and BGP.
• Understanding of L2 technologies like STP, RSTP, VTP, PPP, Frame Relay along with Ether
channel,HSRP/VRRP and transmission technologies(SDH/PDH).
• Comprehensive knowledge of network management tools, configuring and troubleshooting Cisco
NE's.
• Accountable for the Technical escalation & Provide 24x7 technical support.
• Working on technical front to handle ongoing issue with related facts and resolving N/W related
issue in given SLA.
• Co-ordinate Root Cause investigations and Analysis of service requests for permanent solution.
develop RCA and closure statement for client submission.
• Responsible for conducting problem investigations, trend analysis and identify problem hotspots.
• Working on key points to resolve long pending issue by following RCA process.

3. PROFESSIONAL SKILLS:
Hands on Experience:
1. Routing Protocal:- RIP-2, EIGRP, OSPF, BGP
2. Switching:- VLAN, trunking, STP, VTP, RSTP
3. Technology :- VPN, GRE Tunnel and MPLS.
4. TOOLS: BMC Remedy Support System, M-6(Met solve), NX Client, I-CRM, E-CRM,
What’s Up Gold, MRTG, E-Health, Ontario, Expedio, SMARTS and NMS loader.
5. Certification: CCNA & CCNP (Routing,Switching).
Previous Organization
British Telecom - (1 April 2013 – 14 Nov 2014)
Technical Support Network Engineer (L2) : -
• Troubleshooting Routing & switching related issue and supporting customer during
loop testing carried out with supplier for media related issue.
• Troubleshooting Packet drop and Latency related issue.
• Configuring & Troubleshooting faults reported by MPLS VPN Client.
• Raising Planned Events to Troubleshoot Router Faults & Preventive Maintenance.
• Keep track of Installation / Configuration changes for all the routers and Wan equipments.
• Main focus and responsibility is to maintain network uptime of 99% and service uptime of 99.5%
Performing Configuration & troubleshooting of routers using BGP, RIP, OSPF and EIGRP
protocols.
• Coordinating with Telco team and resolve issues related to carrier by checking loops and do Root
cause analysis.
• Coordinating with customer support team for a smooth function of customer services working on
WAN technologies.
Alcatel-Lucent Ltd - (1 Dec 2010 -27 March 2013)
Alcatel Lucent provides technical support to Bharti Airtel taking care of the Leased lines, VPN,
Mobility network, Ethernet and provide end to end solution to network related outages with in a SLA
(Service Level Agreement).
Responsibilities as NOC Engineer.
· Routing static IP(s) and static VLAN configuration.
· End to end Router Ping on Putty (Remote Telnet).
· To troubleshoot all the IP/MPLS related issue for corporate customers.
· Cisco IOS maintenance: Backup, Restore and Upgrade.
· Responsible for Password recover and IOS upgardation.
· Responsible for providing RCA for major outage.
· Configured Cisco routers for WAN and LAN connectivity of various clients.
· Configuring link connectivity by using routing protocol such as RIP,EIGRP,OSPF,BGP and
static routing.
· Delivering project in given time span, taking ownership from installation to handover of site
to customer.

4. Tata Communications LTD. (Chandigarh) (April 2008 to Nov 2010)
Worked as NOC Engineer in Chandigarh for Northern region covering J&K, Punjab, Haryana, and
HP.
Responsibilities:
· Worked as NOC operations engineer for L2 Support.
· Installation and configuration of Cisco Routers & data operations.
· Troubleshooting of problems regarding VPN, leased line circuits, NPLC Circuits.
· Looked after all Wimax backhaul, BTS connectivity and troubleshooting.
· Troubleshooting of circuits which are riding on RF (Radwin, Wimax, MMDS).
ACHIEVEMENTS
 Active participant in various NSS activities held at college level.
 Blue belt in Karate (Participated in karate championship at district level).
 Participating in athletic competitions
HOBBIES
Traveling, Listening music, karate, Playing Computer games and Singing.
PERSONAL DETAILS
Name : Karan Bhargava
Father’s Name : Sh. Hari Dutt Bhargava
D.O.B. : 27th July, 1984
Contact No. : 8826312333
Sex : Male
Marital Status : Single
Nationality : Indian
Languages Known : English, Hindi and Punjabi
PERSONAL ATTRIBUTES
A self-starter-Initiative, and ability to organize plan and achieve goals. Confident,
Enthusiastic, Good inter-personal skills, effective team member & excellent client interaction skills.
DECLARATION
I hereby declare that the above-mentioned information is correct up to best of my
knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Date: __________________