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Soft skills
Fernandez
Chennai Region
God Creates
Teacher Recreates
There are no teaching
problems, There are only
teacher problems.
Definition
 Soft Skills is the cluster of
personality traits that
characterize one's
relationships with other
people. 
....referred to as
Social skills, people
Skills, 
Interpersonal Sk
ills
Soft Skills
 Verbal Communication 
 Non-Verbal Communication 
 Listening Skills 
 Negotiation 
 Problem Solving 
 Decision Making – Exploring and analysing
options to make sound decisions.
 Assertiveness – Communicating our
values, ideas, beliefs, opinions, needs and
wants freely. Neither passive nor aggressive
Introduction
Brainstorm
Are you a winner or a
Loser ?
Winners don’t do different things,
They do things differently.
Winner vs Loser
 W- Always a part of the answer
 L – Always a part of the problem
 W- always has a program
 L – always has an excuse
 W- Let me do it for you.
 L – Its not my job.
 W- It may be difficult, but it is possible.
 L – It may be possible but it is far difficult.
Winner vs Loser
 W- It was wrong.
 L- It wasn’t my fault.
 W- Makes Commitments.
 L- Makes Promises.
 W- has dreams
 L – has schemes
 W- I must do something
 L- some must be done
Winner vs Loser
 W- Sees the pain.
 L- Sees the gain.
 W- Sees the possibilities
 L- Sees the problems.
 W- Win – Win
 L – Win – Lose
 W- Lives in the present
 L- Lives in the past
Winner vs Loser
 W- are like thermostats.
 L- are like thermometers.
 W- Choose what they say.
 L – Say what they choose.
 W- use hard arguments.
 L- Use hard words.
 W- stands firm on values but compromises on petty
things.
 L- stands firm on petty things but compromises on
values.
Winner vs Loser
 W- empathy
 L- Philosophy
 W- Makes it happen.
 L- Let it happen.
PLAN AND PREPARE TO WIN.
Decision Making
CreAtive Thinking
Tell the colors ….
Logos
Logos
Out of B0x…
Some ….skills.
Attitude
Substance over
form
Not just form over substance
Motivation
Communication
Self esteem
Inversely proportional to
EGO
Team work
X factor
comfort
Individual goal
Leadership
Vision
Values
Our credibility decides
our profitability
Character
A Group Of Children Were Playing Near Two Railway
Tracks, One Still In Use While The Other Disused. Only
One Child Played On The Disused Track, The Rest On
The Operational Track.
The Train Came, And You Were Just Beside The Track
Interchange. You Could Make The Train Change Its
Course To The Disused Track And Saved Most Of The
Kids
However, That Would Also Mean The Lone Child
Playing By The Disused Track Would Be Sacrificed. Or
Would You Rather Let The Train Go Its Way?
Thank You

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Softskills - S Fernandez