IAPsolutions' corporate presentation

1. COMPANY
INTRODUCTION
January 2013
cool vendor 2010

2. 2
Company introduction
Focused on high software technology
Self-financed / independent strategy
High software technology
Own products and technology
(IAPplatform, IAPsolutions)
OSS/BSS expert engineering (90% of the staff
are engineers)
GARTNER: Cool Vendor in Telecom
Operations 2010
ITIL Personnel Certified, ISO 9001 Certified
Best Practices in Project Management (PMI)
cool vendor 2010

3. 3
Mission
Managing Technology
IAPsolutions develops partnership relations with its
clients and integrator companies
IAPsolutions doesn´t pretend to be just a product
vendor, but a travel partner
IAPsolutions doesn´t want to solve just a specific
requirement in the time, but to be a strategic
technology platform capable of adapt to any customer
future change with an appropriate flexibility and with
competitive costs

4. 4
IAPsolutions History
The evolution of a company focused on the client
1997: DCI, Dynamic Consulting International is founded
Expert team in networks management from Telefonica
Own software platform development as a basic
challenge
Deep knowledge in advanced technologies
Continuous growth during 13 years
Evolution
From a platform to products and solutions
based on this platform

5. 5
IAPsolutions in figures
Mature and proven technology
More than 100 daily users of IAP solutions
More than 20,000 daily commands to Switching Nodes
More than 15,000 daily commands to other NE’s
More than 25,000 daily work-orders managed
More than 15 millon CDR’s processed every day
More than 20,000 alarms processed every day
Dialog with more than 50 different network technologies

6. 6
A different company
Added value to the client
IAPsolutions offers added value solutions and services:
Customized solutions
Fast time-to-market
Flexibility, quality, service oriented
Expertise and know-how
Integration capacity
Guaranteed ROI

7. 7
Extended operations coverage
OSS/BSS products based upon IAP
software platform:
Provision
Monitoring
Operation
Billing
Solutions are Management Suites,
created from mature General Products
IAPplatform, a distributed Complex Event
Processing platform
Complete Multi-vendor, Multi-
technology approach
Telecom specialised products

8. 8
IAPsolutions on eTOM

9. 9
Communication protocols, a high
value knowledge background
IAPsolutions
Protocol Suite
Proprie-
tary
Lucent
5ESS
ACM
TS
FTAM
NDS
Alcatel
CISE
SIROC
OCB MT
Ericsson
IOG11
IOG20
APG40
NEC
NEAX
GPP NCOM
FA Q3
Q3 MTP
Nortel
Motorola
Siemens
Q3
XFER
Wirelink
microGPP
X.10
Domotic OSI
ISUP
MTP
INAP
SCCP
IMUP
ASN.1
SS7
STANAG
4406
E.115
X.4xxX.25 X.2xx
X.500 X.7xx ACP123
Q3
OSS /
BSSMQ
SOAP
CORBA
RMITIBCO ESB
XMLODBC …
XOPEN
IP
MIME
UDP TCP
ICMP
SNMP FTP
TFTPSMTP
RTP
RCP RADIUS
LDAP
DHCP
TL1 SSH SSL
TSL
HTTPS XoT
HTTPTelnet
SIP IGMP
H.323
802.1x
TSVP PPP …
DNS
IPSEC
WAP
Huawei

10. 10
Holistic view across network: customer experience management and
end-to-end process management
Service monitoring -> service assurance -
> customer experience management:
Integrated NMS
QoS solutions
CEM
End-to-end process automation
Service provisioning
Complex Operation tasks automation
Intelligent Middleware / Distributed
management with local intelligence
Solutions

11. 11
Monitoring services, its quality and the customer experience over
heterogeneous networks
Service Assurance - CEM

12. 12
Managing processes on and end-to-end basis
Business and operation processes automation
Infrastructure operation
Automating complex and –
layer tasks
Pursuing to maximize
operation efficiency
Minimizing OPEX
Business process automation
Full, end-to-end approach
Assuring end user
satisfaction

13. 13
How to really integrate heterogeneous technologies
Intelligent middleware
Many benefits
Multitechnology and
multivendor: hiding diversity
to upper layer systems
New technologies and
vendors doesn’t impact in
business
Standard protocols based
interface
Multiple application
Heterogeneous telecom
networks
M2M
Smart Grid
Smart Cities
OSS BSS Legacy Ext
Middleware
Network
Alarms
Comands
Files
Conector 1 Conector 2 Conector n

14. 14
Smart management for massive heterogeneous deployments
Distributed intelligence
Market needs
M2M, Smart Cities, Smart Grids….
Massive deployments with proliferation of
information technology infrastructure
Heterogeneous technologies, standards
and protocols
Convergent communication and control
infrastructures
The solution -> Intelligent management nodes
(IAPFieldAgents)
embedded Agents running on commodity
hardware/OS
Distributed intelligence with local
reaction capabilities
Behavior policy executed flexibly from a
rules engine
Communications plugins (northbound
and southbound)
Open and modular architecture

15. 15
Services
Outsourcing
Software as a Service (SaaS)
Business Process Outsourcing (BPO)
Software Life cycle support
Customer Care Center:
Advanced support and maintenance
Business process monitoring
High added value to the client
Expert consultancy
Decision support
Systems Architecture design
Complex integration issues
From complete solutions to service outsourcing

16. 16
Customer Care Center
Advanced real time business process monitoring

17. 17
Benefits of a good OSS-BSS partner
OSS-BSS area has required always high
specialization
Technology, networks and services diversity contribute
to OSS complexity
OSS/BSS are usually parts of large infrastructure
deployment projects, where these systems aren’t
perceived as the critical piece, but:
They require niche knowledge, high expertise.
They impact on the customer full project
perception and satisfaction
They are the basis for future business
generation
They are key for infrastructure operation
effciency
They can provide additional revenues:
advanced operations services
Benefits of a good OSS-BSS partner: turn-key
solutions, better margins, reduced complexity
(OSS/BSS solutions supplied on a turn-key basis),
customer satisfaction

18. 18
PMI based Methodology
Delivery and productions processes
complete and full defined: ISO 9001
certified
Production Processes based on the
PMI Framework for efficient Project
Management
IT service Management: ITIL
compliant
Continuous improvement of the
delivery and productions processes
IAPsolutions production process
Quality, Control, Efficiency
Client
Projects
Internal
Projects

19. 19
Efficiency through Powerful Tools
IAPsolutions production process
Full delivery and production process
supported by powerful tools
ERP (resources and projects
management, sales
process, purchasing and
invoicing)
IAPGCS, SW generation and
full version control
management
Quality Management System
to improve our products and
processes
CCC (Customer Care Center):
advanced support and
maintenance service
Business Intelligence to control
the processes
Quality Mgmt
System
Customer
Care
Center
ERP and BI
System
SW
Generation
and Version
Control
System

20. 20
Go-to-Market strategy
Confidence to customers, added value to integrators
Direct sales to
telecommunication market, role
as a strategic provider
Strategic partnership with
integrators

21. 21
Business areas
Our experience in Telecom market is applied to other markets
Telecommunications
Utilities
Transports
Energy efficiency
Security
Emergency management

22. 22
Partners and Integrators
Developing partners / integrators channel

23. 23
Reference highlights
Large number of references in Telecom sector and introduction in other markets
O&M protocols for Europe and
LatAm, several NMS & provisioning
solutions
Integrated management of TETRA networks
and Integrated alarm management
Provisioning, Integrated
network managementOutsourcing of mediation &
rating process
Provisioning and Network
Monitoring
Provisioning, Inventory and QoSImprovement of communication with
banks (IAPXOT)
Integrated management of TETRA networks
and Integrated alarm management
Improvement of communication between
airports (IAPXOT)
Management of contents and
Invoicing
Integrated network management
Integrated management of
PLC (BPL) networks
Telecommunications
Utilities
Public infrastructure
Provisioning
Provisioning, QoS, traffic
management, network
supervision, Inventory, Revenue
Assurance, service assurance
Provisioning, Integrated network
management, world wide
O&M protocols for
Spain, LatAm
Provisioning, O&M protocols
LatAm, Europe.

24. 24
IAPsolutions activity around the world

25. 25
IAPsolutions key differentiating aspects
Know-how, expertise
Advanced software technology
Customer, service oriented
Quality
Added value

26. Thanks