ScaleFocus' latest Telco portfolio presentation.

1. Copyright © 2018, Scale Focus AD, www.scalefocus.com
Making people smile is the ultimate goal of our software solutions.
We do IT for you.

2. 22
400+
Software Engineers
120+
Customers worldwide
ADVANCED ENGINEERING SERVICES
AGILE BUSINESS SOLUTION DEVELOPMENT
NEARSHORE SOFTWARE DEVELOPMENT
Sofia London Plovdiv Munich Burgas Washington Zurich

3. 3
ScaleFocus today
Lasting relations across the world
IBM, Microsoft, Oracle, SAP, VMware,
Cisco, Appian, RedHat
ISO 9001 Quality Management System
ISO 27001 Security Management System
ISO 20000-1 IT Service Management System
ISO 14001 Environment Management
120+ CLIENTS IN 24 COUNTRIES
PROCESS CERTIFICATIONS
8 TECHNOLOGICAL PARTNERSHIPS

4. 4
Partnerships and Memberships
Technological Partnerships
Professional Memberships

5. 5
ScaleFocus Certifications
ISO 9001
Quality
Management
System
ISO 27001
Information
Security
Management
System
ISO 14001
Environment
Management
System
ISO 20000-1
IT Service
Management
System

6. 6
Our Digital and Automation Focus
eCommerce
Mobile Engineering
Portal Solutions
Enterprise Core System
Legacy Systems
Transformation
Cloud Enablement

7. 77
Technologies (selection)
MAINSTREAM
Java C/C++ PythonPHP.NET
Spring Ruby on Rails ScalaPerlPlay
JavaScript Prototype.js React.jsNode.jsAngular 1, 2
Bootstrap D3.jsjQueryBackbone.js
Foundation ZURB XMLYiiGumby
Swing Windows HibernateLinux
Struts
Android
MVC
MySQLiOS
Apache
Symphony
* See the complete list of technologies we use on our website
IIS
ASP

8. 88
VENDOR SPECIFIC
Technologies (selection)
OTHER
HANA OBIEE Teradata.NETBluemix
Fiori ODI InformaticaCognos
Hybris SPSS
NetezzaSMP
TalendSAP ERP
Azure
DataStageBObj
MuleESB
SharePoint
Watson
* See the complete list of technologies we use on our website
Appian
Tableau
Pentaho
DB2
webMethods
ODI
SQL Server
Reporting Service
Integration Service
Analysis Service

9. 99
OPEN SOURCE
Technologies (selection)
ServiceMix LiferayHBase
Camel WordPressSolr
Kafka MagentoKaraf
Spark DrupalHTTP Server
Cassandra
WSO2
JoomlaActiveMQ
CouchDB AlfrescoTomcat
Hadoop Cordova
* See the complete list of technologies we use on our website
MongoDB
Nginx

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Premium Delivery Infrastructure
• ISO 27001 Compliant processes
• Secure IPR Transfer
• Cyber Liability Insurance
• Smart Card Access
• Regular Audits
• Annual Re-certification
• Regular procedure optimization
• 10GB optical network
• 2 ISPs & Physical Routes
• Data Center hosted main equipment
• VMware private cloud
• Segregated VLAN
• Client site-to-site VPN
• Disaster Recovery & BackupZ
Security Practices
• Best of breed DevOps practices
• Private Cloud Dev & QA environments
• Source Version Control (SVN & Git)
• Tracking tools (YouTrack, Jira)
• High Availability vSphere Cluster in place
• Data Center with redundant power and internet
supply
Development Tools & Environments Infrastructure
• Class A office buildings
• Controlled access, secure access zones
• EU compliant labor and safety standards
• Modern, open space environment
• 15+ Meeting and conference rooms
• 100MB – 1GB Redundant Internet Channel
• Segregated network in separate VLANs
• Large Facility UPS Systems
SOFIA PLOVDIV

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Service Engagement Models
Niche
Resourcing/
Staff Aug
Co-Sourced
Managed
Projects
Managed
Service
Coalition
Service
Partner
Managed
Projects
StandardizedProcesses,Tools,Reporting
Continuous Service Improvement
High
Accountability
Low
Accountability
High
Accountability

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ScaleFocus end-to-end solution development
PREPARATION Audits/Analysis
SCOPE AND STRATEGY
Functional scope
Dependent systems
Work plan
REQUIREMENTS DEFINITION AND MANAGEMENT
Business requirements
Technical requirements
Development roadmap
IMPLEMENTATION Solution Development Lifecycle
IMPLEMENTATION
Code construction
Unit testing
Component integration
Refactoring
Bug fixing
TESTING
System testing
Integration testing
Regression testing
Performance testing
Security testing
ARCHITECTURE & DESIGN
Detailed plans
Methodology identification
RELEASE AND DEPLOYMENT
Environments’ setup
Validation and final tuning
OPERATION Management activities
STABILIZATION AND SUPPORT
Incident and problem management
Configuration and change management
All levels of support
Technology updates
* The process is customized per the case, using best practices like PMP, ITIL, TOGAF, etc.

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Core Value Adds and Know-how
Cross-functional communication
Daily interaction
Steering meetings
Account management
Resource management
Trainings
Career path
Appraisals
Roles and responsibilities
Tasks and documentation
Milestones and deliverables
Metrics
Setup
Tools
Process alignment
Security
DEVELOPMENT
SERVICE DELIVERY
INFRASTRUCTURE
CONNECTIVITY
MANAGEMENT
COMMUNICATION
STAFFING
RETENTION

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Talent Acquisition and People Management
DEVELOPMENT
VALUE
ACQUISITION
RETENTION
Local Employer Branding
Strong selection process
Partnership with universities in early stages
Internships
Refer-a-friend program
Strong company values
and community feeling
Salaries above industry standards
for top performers
Company team buildings,
Social and sports clubs
Extensive professional trainings and
certification - soft, hard skills
Specialized development / assessment centers
Language courses
Individual coaching and career paths
Ongoing performance reviews
Personal and professional satisfaction
review
Knowledge sharing culture
Provoking customer and internal innovation
Social, family and personal benefits

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Customers - Telco
Solid industry expertise in:
Insurance, Financial Services, Telco, eCommerce

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Technical Competencies
Enterprise Application Integration
Service Oriented Architecture
Business Process Management
Business Activity Monitoring
BSS/OSS Integration
Billing and CRM Integration
Provisioning, Mediation
Order Management
M2M (machine to machine) communication
integration
BI, Data Warehouse, Data Mining, ETL and
Big Data
Campaign Management/Multichannel
Integration
Mobile applications

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In-depth audit of UPC Front-end,
consulting on implementation of best
of breed UI/UX practices.
Flexible scope management for
continuous development and re-design
& quick release cycles.
Consulting on roadmap and Integration
of several B2B portals.
UPC Switzerland
Front-end Transformation

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Enable telco subscribers to seamlessly
switch fixed/mobile telephony suppliers
while saving their numbers
SOA and BPM solution based on TIBCO
iProcess, TIBCO ActiveMatrix
BusinessWorks, TIBCO EMS and TIBCO
Adaptors
Communication between telecoms is
executed through automatic requests
via web services.
А1 Bulgaria (previous Mtel)
One-Stop-Shop EAI

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Design and implementation of the
integration of the new ZTE PCRF
solution
Develop integration layer in a flexible
way to enable quick changes or
extension of the delivered data model
Integration architecture developed and
implemented using ESB based on
TIBCO ActiveMatrix BusinessWorks
Velcom (Belarus)
PCRF Integration and Support

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Integration between Ericsson BSCS
billing platform and the CRM
Integration with external systems like
Web self-care, IVR, SMSC, RBT and many
others
Integration architecture developed an
implemented using ESB based on
TIBCO EMS and ActiveMatrix
BusinessWorks
Velcom (Belarus)
Integration architecture design

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Redesign and implementation of DWH
according to Teradata Communications
Logical Data Model
Develop integration layer in a flexible
way to enable quick changes or
extension of the delivered data model
Integration architecture developed and
implemented using ESB based on
TIBCO EMS and ActiveMatrix
BusinessWorks
Velcom (Belarus)
DWH redesign and implementation

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Solution consists of two tools:
Simulation tool Microservices enables
JOIN’s sales representatives to offer
more relevant tariff plans to their
prospects due to simulation based on
individual needs.
Prepayment Validation tool which
validates the billing and invoicing
components operating with
prepayment plan calculation and
invoice reconciliation
Join Experience (Luxemburg)
Customer Acquisition Portal

23. 23
Design and implement a reporting
solution for fixed and mobile number
portability
Enable near-real time reporting over
vast amounts of customer data
Perform an easily maintainable
reporting solution
BI Reporting
MNP & FNP Reporting
Vivacom (Bulgaira)

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Design of reference enterprise
integration architecture
IT SOA layer leveraged between best
practices, expertise and differentiating
business specifics
Employed TIBCO ActiveMatrix
BusinessWorks, TIBCO ActiveMatrix
BPM, Oracle, TIBCO EMS
Transition to a SOA oriented landscape
KPN (Belguim)

25. 25
Migrate Web Farm legacy systems to
new hardware with latest versions of
Oracle Web Cache, Oracle WebLogic,
Oracle HTTP Server
Close to zero downtime for
maintenance and software upgrades
Improved security based on best
practices regarding Oracle web tier and
Oracle application tier
State of the art design which enables
easier and faster operation
Web-Farm Migration
Telenor (Bulgaria)

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Latest national & international recognitions
Bulgarian Sourcing Excellence
Awards
The Most Innovative Workplace
and R&D Center of the Year 2018
German-Bulgarian Chamber of
Commerce Awards 2013-2015
The Business of the Year with
Turnover of €0-25m
Global Sourcing Association
Professional Awards
Best Nearshore Team
IBM Analytics Awards
Risk Analytics Business Partner of
the Year
Forbes Business Awards 2013-
2016
Client Policy, Business
Development, Quality of Services,
HR Development
International ‘Stevie’ Business
Awards
Fastest-Growing Company in
Europe

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SOFIA
Phone: +359 2 424 6484
Capital Fort, building A, floor 2,
90, Tsarigradsko shose blvd.
1784 Sofia, Bulgaria
MUNICH
Phone: +49 89 6282 9132
Landsberger Str. 302,
80687 München, Germany
LONDON
Phone: +44 20 3129 3018
63 St Mary Axe
London EC3A 8AA
United Kingdom
PLOVDIV
Phone: +359 3234 9190
Business Center “Royal City”
5, Dunav blvd.
4000 Plovdiv, Bulgaria
WASHINGTON, D.C.
Phone: +1 202 795 3659
2200 Pennsylvania Avenue, NW,
4th Floor East
Washington, DC 20037-1701, USA
ZURICH
Phone: +41 44 523 65 64
Grubenstrasse 12,
8045 Zürich, Switzerland
Offices
TEL AVIV
Phone: +972 584 834 836
21 Manne Street, flat 5 6436313
Tel Aviv – Yafo, Israel
ATHENS
Phone: +30 6980 457 354
Lykourgou 5 Kifissia
145 62 Athens, Greece
BURGAS
Phone: +359 887210703
Côte d’Azur Residence
Dimitar Dimov str.
8018 Burgas, Bulgaria