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1. JOHN THOMAS KAUFFMAN
545 Countr y Hill Ln NE #2 • Cedar Rapids, Iowa 52402 • (515) 291-3008 • kauffman.john@gmail.com
www.linkedin.com/in/johnthomaskauffman
PROFESSIONAL EXPERIENCE
Yellowbook, Cedar Rapids, Iowa Nov 2005 – Nov 2008
Operations Training Specialist
• Developed job specific content and delivered to staff in the traditional, computer lab and virtual classroom
• Documented 600+ pages of processes in user manual, workbook, job aid and various online formats
• Increased workflow efficiencies and training effectiveness by continuously recommending process improvements
Market Product and Planning Analyst
• Partnered with senior sales management to determine product specs and local advertising rates and
promotion packages for 50+ markets in the Greater Los Angeles and San Diego areas
• Analyzed and reported on sales canvas results and promotion effectiveness for each market and proposed
strategies to increase retention, penetration and revenue for the following year’s campaign
PROFESSIONAL INTERNSHIP EXPERIENCE
Public Relations Intern May 2004 – Aug. 2004
Henry Russell Bruce Branding and Advertising – Cedar Rapids, Iowa
• Coordinated the event planning and secured TV media coverage for a client event in Bar Harbor, Maine
• Developed client news releases, research and collateral while providing ongoing media relations
Task Team Project Manager and Sales Development Associate Jan 2003 – Aug 2003
Disney Reservation Center – Walt Disney World Resort, Orlando, Florida
• Coordinated two successful sales incentives in a call center environment
• Facilitated the communication of a task team of 20 managers from various WDW business units
• Developed an interactive sales training which increased one agents airfare sales by 40 percent
EDUCATION
Iowa State University of Science and Technology Fall 2000 – Spring 2005
Double Degree/Triple Major
B.A. – Journalism and Mass Communications – Public Relations Emphasis
B.S. – Marketing and Entrepreneurship Management
Cumulative GPA: 3.92/4.0
RELATED EXPERIENCE AND LEADERSHIP
Iowa State Daily – Three semesters of sports and feature reporting; published nationally on cstv.com
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Public Relations Student Society of America (PRSSA) – Intern for the Central Iowa professional chapter
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Iowa State University Marching and Pep Bands – Drum Major/Conductor and Student Staff/Director
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Tau Beta Sigma – National Honorary Band Service Sorority – ISU President, Vice President and PR
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Iowa 4-H – State 4-H Council Member (99-00); presented at the 2000 Governor’s Conference of Volunteerism
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Trampoline and Power Tumbling – 2008 Iowa Judge of the Year; former elite national team member
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AWARDS
National Honorable Mention – PR Student Society of America’s National Bateman PR Campaign Competition
Iowa State University Outstanding Senior Leadership Recognition Award
Iowa State University Scholar and Leader Recognition – Top 2% of Class (Both Business and Liberal Arts Colleges)
SOFTWARE EXPERTISE
Adobe CS3 Professional: Photoshop, InDesign, Illustrator, DreamWeaver and Captivate
Microsoft Office Suite: PowerPoint, Excel, Word, Publisher and VISIO