1. SUMMARY
 Over eight years of experience in customer serviceand satisfaction
 Able to flexibly jump between different projects and handle a rapidly
changingenvironment whiledeliveringhigh quality results
 Supported the growth and success of multiplestart-up businesses
 Boosted social media follower baseby over 500%to date
 Highly skilled background in demographics and social research
EDUCATION
San Diego State University, San Diego, CA
Bachelor of Liberal Arts and Sciences May 2012
Major:Sociology
Emphasis:Inequality
EXPERIENCE
Social MediaManager, Raglan Public House, San Diego, CA
Dec 2011 – present
 Manages day-to-day social media presence and content
distribution/curation on all channelsincludingFacebook,Twitter,
Instagram,and Google+
 Coordinates appropriateresponses to customer requests, complaints and
compliments on social media
 Acknowledged for excellent customer serviceand P.R skills
 Plans,coordinates and executes promotional events
CustomerService Specialist,Hennessey’s La Jolla, San Diego, CA
Aug 2010 – Oct 2011
 Performed a range of customer-facingtasks fromhostess to bartender
 Recognized for creatinga welcoming environment
 Heightened sales through food and beverage knowledge
 Calculated daily revenue reports
Progressive ActivistTeam Lead, Environment California, San Diego, CA
June– Sept 2010
 Recruited and trained more than 25 employees in a state-wide campaign
 Managed staff, prepared work schedules and assigned specific duties
 Coordinated the canvassingefforts of 5-8 directemployees; collected
team accomplishments,compiled data and reported daily results to
campaign supervisor
 Led team contactingover 500 community members per week
Progressive Canvasser,Democratic National Committee, San Diego, CA
Sept- Nov 2008
 Raised contributions for Barack Obama’s 2008 presidential campaign
 Engaged residents in discussionsof campaign policies
Kelsey
Noelle
Weiss
4560 60th Street #7
San Diego, CA 92115
805.452.6579
kelseynweiss@gmail.com
www.linkedin.com/in/kelseynw
SKILLS
 Relationship development
 Strategic Social Media Marketing
 Intermediate Spanish
 Self-starter who enjoys team
settings
 Quick study, adapts easily
 Able to synergize and collaborate
 Written and verbal
communication
 Proficientin MicrosoftOffice and
WordPress website design
PERSONAL CHARACTERISTICS
 Positive,can-do attitude
 Philanthropicand passionate
about working for a cause
 Eco-minded humanitarian
 Extremely personableand
outgoingly friendly
BEYOND THE OFFICE
 Childhood sports enthusiast
including varsity and club soccer
 Loves of lifeincludehiking,
Pilates,mystery thriller novels,
organic cooking,and my 3-legged
cat, Taco.
 Volunteering: Annual Ocean
Beach end of summer cleanup

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