Blink Parametric - InsurTech Innovation Award 2022
1. Real – Time
Lost Luggage Insurance Solution
The World’s Digital Insurance Awards
Insurtech Innovation 2022
2. Our parametric technology is driven by an innovative API systems
platform. This allows for the complex to be filtered into simple processes.
Blink team comprises world-class experts in software development,
insurance, business processes and user experience.
• Fully flexible Parametric ‘engine’, not just a parametric product
• Agile, adaptable and fully customised
• Technology only for insurers or technology + fully insured solution
for brands
• Global solutions - Multi-region / Multi-currency / Multi-lingual
We provide real-time technology driven assistance at the time when it is
needed most by helping consumers with their everyday disruptions in
life before they become disasters – in a Blink!
2
Blink Parametric was acquired by CPP
Group in 2017 and provides global white-
label parametric insurance solutions for a
variety of sectors.
We work in multiple channels deploying
solutions globally with travel insurance
companies and brands, as well as also
working with a range of insurers in the
personal cyber and business interruption
markets.
About us
3. A global leader in technology driven assistance. Operating in countries around the world enables
us to share best practice, technology and innovation, whilst our country leaders provide expertise to
support partners and consumers in local markets.
Blink Parametric and CPP Group Worldwide Partners
India:
Turkey:
UK &
ROW:
Blink
Parametric:
(Global)
• 40 Years
• 12M+ Customers
• 10+ Countries
• 250+ Business Partners
4. Why is there a need for a real-time luggage
solution?
• Global travel is making a come back
from the pandemic.
• Airlines and airports, having cut
resource to survive financially - are
seeing demand and travel come back
faster than their resources can handle.
• This is resulting in headline grabbing
disruption for global travellers… its
not just flights that are being delayed
and cancelled it is also luggage
handling problems and delays.
• Traditional travel insurance has no
solution for this and would only pay
out weeks after an event.
Blink have the solution for this…
4
5. Blink Lost Luggage
Don’t let delayed or lost bags
ruin a holiday
Hassle-Free
Claims Process
Cover all travellers with
one policy
Delayed luggage by 30 minutes at
the destination airport, receive $$$
for each covered person
_______
Travellers just need to buy the
policy and register in advance
________
Whether travelling alone or with
the family, everyone receives the
same benefits
________
Lost luggage after 48 hours at the
destination, receive $$$$ for each
covered person
Quick and easy pay out by PayPal
or straight to the traveller’s bank
account – whichever they prefer
All checked luggage is covered.
From suitcases to sports
equipment – any delayed or lost
item can be claimed.
Our cutting-edge and award-winning product launched in November 2021 uses our innovative parametric
technology to offer real-time support to airline passengers whose checked luggage cannot be located following an
airport arrival. No complex claims process. No waiting around. Just a digital financial solution exactly at the point
assistance is needed.
8. Unfortunately for this customer, their bags were lost on a recent trip.
Luckily, Lost Luggage was part of their travel insurance policy…
• The customer received an initial *£50 to help purchase essential items for the night.
• Lost Luggage, having tracked the whole process, declared the luggage lost and paid
another £500 straight into the customers bank account, as promised.
*Payout amounts and policy terms are customisable.
“The automatic payment left me feeling relieved – a little moment of
calm when everything else was going wrong!
I had just changed Travel Insurance providers and I’m glad I did. This
was my first trip using Lost Luggage and I cannot recommend it
enough.”
What do our customers have to say?
9. No claims forms are required instant consumer
resolution at their time of need
Major differentiator in a hyper competitive
market
Significantly cheaper than a manual claims
process
No receipts are required to be retained or sent
to an insurer
No ‘people’ interaction is required, saving
significant overhead and operational costs
Additional financial and
time/implementation savings can be
realised, saving in-house development time
and investment.
Solutions can be made market-ready,
delivering efficiencies and enhancing
customer satisfaction ratings in three months
for standard implementations.
No ability for fraud
Benefits to Insurance Value Chain
10. 10
What do our partners say?
In August 2021, Blink Parametric launched the world’s first parametric lost luggage
insurance product, Smart Luggage, in partnership with travel insurance provider Just
Travel Cover (JTC) and underwriter Financial & Legal.
Since launching, the now award-winning Smart Luggage has offered protection for
thousands of holidaymakers as they travel overseas, and has provided real-time
financial help for those unlucky enough to have faced one of the most anxiety-
inducing travel scenarios: your suitcase not being on the baggage conveyor belt.
Daley Gore
Director, Just Travel Cover
We’ve had an overwhelmingly positive
experience of working with Blink Parametric”
“We’ve already sold over 10,000 Smart Luggage policies and
it is rapidly increasing month-on-month, particularly for add-
on sales. We’ve seen a 12.5% increase in gold policy sales, in
which Smart Luggage is embedded, demonstrating its
upselling value. It’s also our most popular ancillary product”,
Read the full case study here
11. Can be offered as embedded or standalone product.
An end-to-end white-labelled solution. Travellers will only see
a great service delivered by their Insurer
There is no paperwork, claims process or excess. Just a
helpful, fast resolution in a time of real need.
Our technology monitors the required data behind the
scenes. Policy-holders will get a real-time notification in the
event of a disruption based on predetermined parameters.
How do our solutions integrate into traditional travel policies?
12. Thank you
The World’s Digital Insurance Awards
Insurtech Innovation 2022
www.blinkparametric.com