2. Our parametric technology is driven by an innovative API-first
platform. This allows for the complex to be filtered into simple
processes.
The Blink team comprises world-class experts in software
development, insurance, business processes and user experience.
A multi-award Award winning global
leader in travel insurance parametrics.
Blink Parametric was acquired by CPP Group
in 2017 and provides global white-label
parametric insurance solutions for a variety
of sectors.
We work in multiple channels deploying
solutions globally with travel insurance
companies and brands, as well as also
working with a range of insurers in the
personal cyber and business interruption
markets.
About us
Fully flexible Parametric ‘engine’
Agile, adaptable and fully customised and white labelled
Technology only for insurers or technology + fully
insured solution for brands
Global solutions – Multi region / currency / lingual
Global Travel Insurance Partners & Expertise – working
with major travel insurers & brands worldwide
We provide real-time technology driven assistance at the time
when it is needed most by helping consumers with their everyday
disruptions in life before they become disasters – In a Blink!
3. • Counter increasing commoditisation of the insurance products being offered
• Differentiate the Travel insurance brands & solutions from the competition
• Provide value added insurance & service solutions that generate revenue
• Innovate, modernise & digitise services while reducing operating costs
• Counter increasing claims costs, backlogs and claims handling costs
• Maximise online and retail sales for travel insurance and Partners
• Increase customer loyalty, engagement and retention
• Increase revenue earned from the customer
• Counter climate change causing travel disruption and surges in claims volumes
The Travel Insurance Challenge globally…
The travel insurance industry is facing a range of challenges globally.
There is a need to…
By partnering with Blink Parametric – We can provide a range of value
added propositions and revenue generating solutions
4. Flight Disruption – Real time assistance
• We continuously monitor live flight schedules and
alert customers to any cancellations or delays.
• No paperwork, claims process or excess – just a
helpful service in a time of real need
• When a flight is delayed by two hours, we’ll send a
policyholder and anyone else covered under the policy,
exclusive immediate access to an airport lounge or
cash if preferred, directly to their bank account.*
• The policyholder has the ability to tailor the flight delay
time that triggers the benefits available and how they will
receive them.
• They’ll enjoy a range of all-inclusive amenities including
Wi-Fi, food and drink and refreshment facilities. This ensures
a relaxing atmosphere in the event of a flight delay.
• Option to include provision of hotel accommodation
and/or flight rebooking service.
Data-driven parametric technology provides the ultimate in simplicity and convenience when flights are delayed or cancelled.
Offer a pre-determined automatic, real-time resolution to your customers at the time when they need it most - including:
providing a cash payment, flight re-booking, hotel stays or access to airport lounges quickly and easily via a smartphone.
*Example solution – delay trigger times and values can all be customised and multiple tiers can be delivered
through one API.
+5% Increase in overall sales
+12.5% Uplift on Gold Embedded Sales
+23% Call centres sales take up
+6% In-journey conversion as an option
Most Popular Ancillary Add-On
Commercial & Revenue Benefits:
Partners have reported a range of commercial benefits
when including parametric travel insurance solutions:
Flight Disruption – Real time assistance
5. Flight Disruption, Real time assistance – Customer Flow
Real-time Solution
Turns customer disruption
into customer delight
compared to traditional ‘pay,
claim and wait’ travel
insurance experience.
Flexible Solution
Delay time period triggers,
resolution options and
amounts can be varied to suit
your brands and/or customer
tier.
£ $ €
Pay-out
received
in MINUTES
instead of
weeks!
No Need To Find The Cash
Real-Time Assistance To The Lounge Door
or into the bank account
No Forms To Fill In
No Need To Wait Weeks For Claims Settlement
Flight Disruption, Real time assistance – Customer Flow
6. Flight Disruption: Examples of previous integrations
Live Partners
• Blue Cross: Flight Delay Service
• TuGo: MyFlyt
These are examples of Live partner
pages, which are fully managed
and hosted by Blink with branding
and domain/URLs specified by the
Partner to ensure a seamless
customer journey from registration
through to account management.
Click images to visit webpages.
> Serenity Service
Explainer Video
> TuGo MyFlyt
Explainer Video
7. Lost Luggage, Real time assistance
Don’t let delayed or lost bags
ruin a holiday
Hassle-Free
Claims Process
Cover all travellers with
one policy
Delayed luggage by 30 minutes at
the destination airport, receive £50
for each covered person
_______
Your customer just needs to
buy the policy and register in
advance
________
Whether travelling alone or with
the family, everyone receives the
same benefits
________
Lost luggage after 48 hours at the
destination, receive £500 for each
covered person*
Quick and easy pay out by PayPal
or straight to the customer’s bank
account – whichever they prefer
All checked luggage is covered.
From suitcases to sports
equipment – any delayed or lost
item can be claimed.
This cutting-edge multi award-winning product uses our innovative parametric technology to offer real-time
support to airline passengers whose checked luggage cannot be located following an airport arrival. No complex
claims process. No waiting around. Just a digital financial solution exactly at the point assistance is needed.
*Example solution – delay trigger times and values can all be customised
and multiple tiers can be delivered through one API.
8. Lost Luggage, Real time Assistance - Customer flow
Pay-out
received
in MINUTES
9. • …
• …
• …
Data Expertise
Access to our data expertise, data sets Blink Parametric propositions above the rest…
Not all parametric solutions or partners are the same…
10. No claims forms are required instant consumer
resolution at their time of need
Major differentiator in a hyper competitive
market
Significantly cheaper than a manual claims
process
No receipts are required to be retained or sent
to an insurer
No ‘people’ interaction is required, saving
significant overhead and operational costs
Additional financial and
time/implementation savings can be
realised, saving in-house development time
and investment.
Solutions can be made market-ready,
delivering efficiencies and enhancing
customer satisfaction ratings in three months
for standard implementations.
No ability for fraud
11. Customers are demanding speed, convenience and a more personalised service from their insurance products.
We at Blink Parametric develop products that transforms our partner’s traditional insurance offerings into
superior service experiences with simple, intuitive and transparent parametric products.
5 Ways Parametric Insurance Is
Transforming Customer Protection
Positive Customer Experience
Instant Communication
2. Self Service
Rewarding Customer Journey
5. Partnered implementation
1. Real-time resolution
3. Custom UI/UX Design
4. Value chain ROI for Insurer
What is there for the end customer?
No claim form
Instant Pay-out