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REDS Interactive Whiteboard 
A Smart, Easy, and Cost-Saving Solution 
Technical Support by 
TW Trade Technology, LLC.
REDS Interactive Whiteboard 
 What is REDS Interactive Whiteboard? 
 How to assembly the equipment ? 
 How to start for first time using? 
 How to solve the problems in the course of using 
Gouis Co., Ltd. www.gouis.com
REDS Interactive Whiteboard 
What is REDS Interactive 
Whiteboard? ? 
REDS Interactive whiteboard can make teachers quickly master the skill inheriting 
traditional teaching habits. In writing mode, the traditional teaching habits is kept, 
teachers can writing, painting, erase, choosing any color according to his needing and 
idea. 
After preparation of the calibration which confirm projection area and the relative 
projector position, and fixing project resolution, the IR interactive kit can catch IR signal 
into the mouse pointer moving, clicking action. With different whiteboard software or 
drawing application, the IR interactive kit can real-time control computer operation, and 
content changing will real-time display on the projection area.
REDS Interactive Whiteboard 
How to assembly the equipment ? 
1. Prepare the USB wire, 
connect the flat mouth of 
data wire into USB port of 
PC. computer 
2. Connect the 
other side of USB 
wire to the REDS 
receiver. 
Installation Completed
Step 1 
How to start for first time 
using? 
Step 1:Copy the whiteboard driver on your desktop
Step 2 
Step 2:Double-click the software icon 
Or Right-click the software icon to open it 
Notice: 
OK----The software icon will appear in the bottom right corner of the screen 
NG----USB is not connected to the device 
One LED will light up 
If the USB is connected
Step 3 
Step 3:Click the software icon in the bottom right corner of the 
screen and click the “Position calibration ” 
Notice: Click the point by IR pen 
The device will be OK When you click all the 
points by IR pen.
REDS Interactive Whiteboard 
First time 
That is all ! 
Just need 3 steps for the first time using ! 
Next time 
You only need to do the Step 2 for next time. 
The device can remember the positioning data
REDS Interactive Whiteboard 
Color 
Thickness 
Pen 
Line 
Ellipse 
Windows/whiteboard 
Erase 
Delete all 
Cut 
Windows/Note 
Function Menu
REDS Interactive Whiteboard 
How to solve the problems in 
the course of using ? 
Through the observation of A B C 
LED light is equipment judgment 
C B A 
Through the camera to judge 
whether the infrared pen is ok 
The device can be disturbed by sunlight, flames, incandescent light, because they contain 
bands of infrared light the device need. Please avoid such interference as following:
REDS Interactive Whiteboard NO 
. Problems Reasons Solutions 
5.1 All the lights are not 
bright 
1: USB cable not connected to the computer 
2: USB cable not connected to the equipment 
3: Computer power off 
1: Connect USB cable correctly 
2:Connect USB cable correctly 
3:Computer power on 
5.2 Light C is off 
1:Signal pen failure 
2:Device and the driver does not match 
3:Projection area exceeds the device signal area 
4 :Equipment failure 
1:Refer to 5.9 
2:Use the drive inside CD 
3:Adjust the position of receiver, refer to 2.4 
4:Replace with new device 
5.3 Light C flashes(IR pen 
does not work) 
1:Disturbing signal within the working area like 
sunlight or other signal (Observe whether light C 
keep flashing) 
1: Get window curtains or exclude disturbing 
signal, refer to 3.2 
5.4 Light C flashes(IR pen 
does not work) 
1: low battery 
2:Curve set too small 
3: Working area too big 
4:Receiver and sender distance too far 
1:Replace with new battery 
2:Set parameters larger 
3:Adjust the angle of receiver, refer to 2.4 
4:Adjust the angle of receiver, refer to 2.4 
5.5 In positioning setting, can 
not be located correctly 1:Refer to 5.2 and 5.3 1:Refer to 5.2 and 5.3 
5.6 Sawtooth in writing 1:Refer to 5.4 1:Refer to 5.4 
5.7 
Kept jitter mouse is adsorbed 
in a given region of the screen, 
or irregular jumps 
1:Refer to 5.3 1:Refer to 5.3 
5.8 Mouse position and click 
position offset 
1:Fixed position relationship between the projection 
area and the receiver is moved 1: Reset the position 
5.9 Pen fault 
1:IR pen not light, battery input wrong 
2:Inside electronic component damaged 
3:The light us weak see from camera 
4:The back cover is not tightened, the pen shell 
and battery cover is not conductive 
1:Input battery correctly 
2:Replace the IR pen 
3:Low battery, change new one 
4:Forced to tighten the back cover (limited to 
aluminum electronic pen)
REDS Interactive Whiteboard 
Tel: +886 - 2 - 8522 7717 
Fax: +886 - 2 - 8522 7716 
Technical Support by 
TW Trade Technology, LLC.

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Introduction of REDS Interactive Whiteboard

  • 1. REDS Interactive Whiteboard A Smart, Easy, and Cost-Saving Solution Technical Support by TW Trade Technology, LLC.
  • 2. REDS Interactive Whiteboard  What is REDS Interactive Whiteboard?  How to assembly the equipment ?  How to start for first time using?  How to solve the problems in the course of using Gouis Co., Ltd. www.gouis.com
  • 3. REDS Interactive Whiteboard What is REDS Interactive Whiteboard? ? REDS Interactive whiteboard can make teachers quickly master the skill inheriting traditional teaching habits. In writing mode, the traditional teaching habits is kept, teachers can writing, painting, erase, choosing any color according to his needing and idea. After preparation of the calibration which confirm projection area and the relative projector position, and fixing project resolution, the IR interactive kit can catch IR signal into the mouse pointer moving, clicking action. With different whiteboard software or drawing application, the IR interactive kit can real-time control computer operation, and content changing will real-time display on the projection area.
  • 4. REDS Interactive Whiteboard How to assembly the equipment ? 1. Prepare the USB wire, connect the flat mouth of data wire into USB port of PC. computer 2. Connect the other side of USB wire to the REDS receiver. Installation Completed
  • 5. Step 1 How to start for first time using? Step 1:Copy the whiteboard driver on your desktop
  • 6. Step 2 Step 2:Double-click the software icon Or Right-click the software icon to open it Notice: OK----The software icon will appear in the bottom right corner of the screen NG----USB is not connected to the device One LED will light up If the USB is connected
  • 7. Step 3 Step 3:Click the software icon in the bottom right corner of the screen and click the “Position calibration ” Notice: Click the point by IR pen The device will be OK When you click all the points by IR pen.
  • 8. REDS Interactive Whiteboard First time That is all ! Just need 3 steps for the first time using ! Next time You only need to do the Step 2 for next time. The device can remember the positioning data
  • 9. REDS Interactive Whiteboard Color Thickness Pen Line Ellipse Windows/whiteboard Erase Delete all Cut Windows/Note Function Menu
  • 10. REDS Interactive Whiteboard How to solve the problems in the course of using ? Through the observation of A B C LED light is equipment judgment C B A Through the camera to judge whether the infrared pen is ok The device can be disturbed by sunlight, flames, incandescent light, because they contain bands of infrared light the device need. Please avoid such interference as following:
  • 11. REDS Interactive Whiteboard NO . Problems Reasons Solutions 5.1 All the lights are not bright 1: USB cable not connected to the computer 2: USB cable not connected to the equipment 3: Computer power off 1: Connect USB cable correctly 2:Connect USB cable correctly 3:Computer power on 5.2 Light C is off 1:Signal pen failure 2:Device and the driver does not match 3:Projection area exceeds the device signal area 4 :Equipment failure 1:Refer to 5.9 2:Use the drive inside CD 3:Adjust the position of receiver, refer to 2.4 4:Replace with new device 5.3 Light C flashes(IR pen does not work) 1:Disturbing signal within the working area like sunlight or other signal (Observe whether light C keep flashing) 1: Get window curtains or exclude disturbing signal, refer to 3.2 5.4 Light C flashes(IR pen does not work) 1: low battery 2:Curve set too small 3: Working area too big 4:Receiver and sender distance too far 1:Replace with new battery 2:Set parameters larger 3:Adjust the angle of receiver, refer to 2.4 4:Adjust the angle of receiver, refer to 2.4 5.5 In positioning setting, can not be located correctly 1:Refer to 5.2 and 5.3 1:Refer to 5.2 and 5.3 5.6 Sawtooth in writing 1:Refer to 5.4 1:Refer to 5.4 5.7 Kept jitter mouse is adsorbed in a given region of the screen, or irregular jumps 1:Refer to 5.3 1:Refer to 5.3 5.8 Mouse position and click position offset 1:Fixed position relationship between the projection area and the receiver is moved 1: Reset the position 5.9 Pen fault 1:IR pen not light, battery input wrong 2:Inside electronic component damaged 3:The light us weak see from camera 4:The back cover is not tightened, the pen shell and battery cover is not conductive 1:Input battery correctly 2:Replace the IR pen 3:Low battery, change new one 4:Forced to tighten the back cover (limited to aluminum electronic pen)
  • 12. REDS Interactive Whiteboard Tel: +886 - 2 - 8522 7717 Fax: +886 - 2 - 8522 7716 Technical Support by TW Trade Technology, LLC.