There are so many reasons for a business to use chatbots to cater to their customer experience like - Automated 24/7 Customer Support - AI chat delivers personalized suggestions - Chatbots assist customers in navigating your site - Chatbots supervise monetary transactions - Chatbots are amusing conversational AI - Chatbots facilitate purchases and consumer onboarding - Chatbots perform stock availability and track orders - Chatbots assist as project support - Chatbots as HR representatives Read more about it - https://www.queppelin.com/reasons-why-your-business-needs-a-chatbot/

1. REASONS WHY YOUR
BUSINESS NEEDS A
CHATBOT?

2. Automated 24/7
customer support
One of the ultimate facilities which brands
can provide to its customers is round-the-
clock online support. 84% of the
conversational AI messages are opened by
the recipient

3. personalized
suggestions
Chatbots analyze customer’s activities on
the website and connect them with
personalized suggestions

4. assisting customers
Chatbots assist in navigating the potential
clients to a specific landing page or in
completing relevant tasks.

5. ...supervise monetary
transactions
Chatbots explicitly designed for the banking
or finance can quickly accommodate the
clients to make bill payments, check their
account balances, and more.

6. Can perform stock
availability & track
orders
In case a customer wants a specific
product, the chatbot can check in its data
regarding its availability or the time it will
take to be restocked

7. 55% consumers prefer
to address their
queries through a
chatbot

8. how has your
business improved
customer
interaction?