The presentation prepares the caregivers to select the digital tools which could help the person being cared in improving his/her quality of life, well-being and living safety. They will be able to develop his/her personal digital strategy, including digital tools for his/her work, keep contact and communicate with the older adult, and also the practical digital tools and applications she/he can offer and teach the older adult to help them keeping mental and physical health.

7. INTRODUCTION
TOPICS
1. Information and Data Literacy:
- Finding information on the web (browsing)
- Evaluate information found
- Downloading and storing information
2. Communication and Collaboration
- Emails and instant messaging
- Collaboration sites
3. Content Creation and Copyright
- Creation of own digital content
- Copyright
4. Digital Safety
- Data and device protection
- Identifying threats (spam, phishing, etc.)
5. Conclusion and Assessment
The module prepares you to search and select
digital information and tools (devices and apps)
which could help the person being cared for
improve the quality of life, well-being and safety
living and maintain health. You will be able to
develop your own personal digital strategy,
including applying digital tools for your work, keep
contact and communicate with the care recipients,
the families and other caregivers and will be able to
apply and suggest practical digital tools and
applications and teach the recipients to use them in
order to stay mentally and physically healthy. In
this module, the importance of privacy, personal
data and internet safety are focused on as well. At
the end of the module, the levels of knowledge, skill
and attitudes of the participants will reach at least
Intermediate 4” level according to the European
framework of DigComp 2.2

8. INFORMATION
AND DATA
LITERACY Unit 2

9. FINDING INFORMATION
Your device (PC, smartphone,
tablet, laptop, notebook has
been sold with having one or
some internet browser
downloaded.) The only thing
you should do is to customize
and set the one you prefer to
use further.
Browsers default to use the
same language as your
operating system but this
setting can be changed by the
user. Listen to the steps you
should take to do it in MS Edge:
How to download Google Chrome?

10. How to translate a web page
with your browser?
Google Chrome
Firefox
Google Chrome Web
Browser
https://www.mozilla.org/en-
US/firefox/new/
https://www.microsoft.com/en-
us/edge?form=MA13FJ&exp=e00
Secure download sites of the highest rated browsers

11. Searching on
the web
You might come across
an unforeseeable
situation and need help
when there’s no other
person around. Detecting
a symptom never seen or
finding information on a
topic not known may
happen if you’re using
the internet.
If a web page is in a
different language,
do not worry: you
can set automatic
translation function
in the browser, like
you can see it in
Google Chrome.

12. How to find credible information?
The browser you’re using
applies a search engine to find
the information you’re
searching for in the jungle of
millions of web pages on the
Internet.
In Google Search (for
Chrome) you can either
write, say out loud or show
pictures for your request
Browser Default
search
engine
Properties
Google
Chrome
Opera
Firefox
Google
Search
Ranks fresh
information
first,
Collects
data of
users
MS Edge Bing Favours
older web
pages,
Shows the
results
without
dates
When searching for
information, it is
recommended to:
•instead of general
phrases, use the
terms which
describe the concept
more precisely (e.g.
instead of the term
“cat”, use the term
“Siamese cat”).
•use synonyms or
alternative
expressions
•the expressions
should be short,
clear and precise –
use less words to
express more
•use quotation
marks “ ” – the
search results will
be of web pages
containing the exact
phrase within the
quotation marks

13. Tips
1.A secure website’s name
always starts with https,
not with http only.
Besides, there is a paddock
sign in the address
bar/status bar clicking on
which you can get a report
on the security status.
2.Use a browser that is among the
highest ranking browsers in 2023.
They have inbuilt safety functions
to protect you while browsing or
opening or downloading a file from
the internet.
3.Avoid websites that seemingly have too long or
unusual names or visibly they are of poor quality.
Some fake sites that try to deceive visitors seems
alike the original ones but there is always something
strange in the url to arise suspicion.
Synchronizing your
phone and
computer:

14. How to store your downloaded
or own files?
(Source: TICbeat)
Instead of having all
files created or
downloaded on your
own computer or
sending emails with
large attachments,
you’d rather store
them in the “cloud”.
Thus you can access
your files from
different devices,
share them with
others and even work
on them in
collaboration.

15. Downloading an application
There are millions of different web
applications that you might want to use
ranging from the good old online games,
video and music streaming apps to those
that help monitoring physical activity
(e.g.step counters) or health (e.g. heart-
rate monitors). Apps downloaded might
require registration and will run on your
device like your other software.
Google Play
The Play Store app
comes pre-installed on
Android devices that
support Google Play, and
can be downloaded for
some Chromebook
devices.
How to open the Play
Store app:
• On your device, go to
Apps.
• Tap Google Play
Store/Google Play.
• This will open the
store where you can
search for apps to
download.
Apple Store
For IOS users

16. COMMUNICATION
AND
COLLABORATION Unit 3

17. Emails
Internet browsers provide emailing
services just like they operate their
own search engines.
Outlook is an
email service
offered by
Microsoft. You can
create a free
account with the
ending:
@outlook.com
A Gmail account is
a free Google
account with an
email address with
the ending:
@gmail.com
In case you want to chose another mail
host, you can find many options for free…
Though related to
Mozzilla,
Thunderbird can
be used
separately for
email services.
Download from
here.
Listen how to sign up for
gmail

18. Real-time Communication Apps
● WhatsApp
● Viber
● FB Messenger
● Skype
● Zoom
● MsTeams
● Google Meet
While you need to download the
app and sign up for Viber,
WhatsApp and Zoom, as these
are individual applications, the
others can be run attached to
your existing account in Google,
Facebook or Edge and you can
use them when you’re logged
in.
These, as well as
Skype, can
directly be
accessed by your
account.

19. Collaboration Sites
Collaboration means
not only constant
communication
between people
working together but a
harmonized delivery of
definite acivities, in
order to achieve a
common objective.
The list of the most
popular collaboration sites
according to Techradar is
available here.

20. CONTENT
CREATION AND
COPYRIGHT Unit 4

21. What is a digital content?
Digital content is the term used for any content in digital
form, including audio, video, images, websites as well as
articles, books, dictionaries and educational courses that
are published online. Digital content is available to read
and for download over the Internet or via distribution on
optical media such (CD or DVD).
With the easy accessible Canva
application you’ll also be able to create
different kind of digital content.

22. You can create your own digital content easily for
example to make an invitation more appealing to
the recipients.
.
Watch this video to
learn how to prepare
eg. a greeting card
with Canva (Click on
the image).

23. Copyright, Creative
Commons
When creating digital content, you
must regard if the elements you
want to use are protected by
copyright. How can you be sure of
it?
 Creation apps like Canva have
their own repositories of
images for free
 Check what Creative
Commons symbol is added to
the image or video, etc. you
want to use.
You’ll find the descriptions clicking
here.
Before using a private photo or
video which is not for public, always
ask for the owner’s consent to it!
A TIP to find copyright free objects
with Google Chrome

24. FREE STOCK PHOTOS AND IMAGES
Unsplash
These offer a limited number of
photos/videos/images or even
graphic elements to users without
registration, free of charge.
Others are available to
subscribers on a commercial
basis. These pages indicate the
conditions for the legal use of
each content.
Pixabay
„Bird, Common redstart, Songbird image. Free for use.” (Pixabay)
Freeimages
iStock
Pexels
You can protect your piece of
work published with adding either
of these Creative Commons
symbols.

25. DIGITAL
SAFETY Unit 5

26. Protecting your device and personal data
Most of the infections, attacks, security
breaches etc. are usually only possible
because of the connection between the
digital device and the internet.
What can we do against?
• Keep your Operating System updated
• In the configuration menu of your
browser, you have the possibility to
reinforce security with the use of the
offered security “Extensions”
• Download and install applications from
trusted websites assuring that they
are the safest download
• Use firewalls to protect your computer
• Set your fingerprint or pattern
identification to access to your
smartphone
• Download and subscribe for an
antivirus software

27. Passwords, authentification
When we think about accessing a service or our data, we
think about secure access. Usually, this access concession
comes with an authentication process. Anyone who
manages or uses passwords must take into account
certain good practices when generating passwords.
● We should not use default passwords. (widely used in
electronic devices)
● Passwords must be robust, impersonal safe and we do
not have to reuse them.
● Passwords must be changed periodically.
● Do not use the same password for different service.
● Do not use a password reminder.
● Hints for secure password creation:
- Include numbers.
- Use a combination of uppercase and lowercase letters.
Include special characters. What are special characters? See
Examples: - * ? ! @ # $ / ( ) { } = . , ; :
Other ways of authentification by a website
• Verification in two steps: it is not a complete
alternative to the password, but a reinforcement that
increases your security. It is based on a double
verification: "something we know" (the password)
together with "something we are" or "something we
have". Most of the time, this second factor is usually
a code sent by text (SMS) or mail.
• The fingerprint as an alternative to the password
has advanced dramatically in recent years thanks to
smartphone development.
• Other biometric data such as iris recognition, facial
recognition, heart rate...
• Use of unique and temporary password. The
system would generate a random and temporary
code that is sent to us by text (SMS) every time we
try to log in.
GDPR, an EU regulation, aims to protect data by obliging
organisations operating on the internet to declare whether they store
users' data and what they use it for.

28. Protect your email
account
against spams
Malware, spams, etc.
Malware are
- Viruses: malicious executable code that is attached to other executable files and normally replaces
them.
- Worms: replicate themselves without human intervention by exploiting vulnerabilities. They
are quickly replicated from one computer to another slowing down the network and the connected
device
- Trojans: carry out malicious action disguised as legitimate software to give an attacker remote
access to the infected computer.
- Ransomware: program that blocks the access to a computer until a ransom is paid. It usually
propagates as a worm (exploiting a vulnerability) or a Trojan horse (a downloaded file).
- Rootkits: Software that modify the operating system to create a backdoor to allow access with
admin privileges to the device continuously hiding its presence to the user.
- Bots: software that automatically perform repetitive actions and it can be used to execute malicious
actions, for example, denial-of-service attacks

29. Phishing, vishing and
smishing – frauds
using technics
● phishing - deception
absolutely specialised in
emails,
● vishing refers to phishing
over the phone
● smishing refers to phishing
in the form of SMS.
Phishing: an umbrella term for fraudulent data
harvesting (mainly referring to email and fake
websites, but can include all types of data
harvesting). E.g.: phishing bank emails.
Remember: no bank inquires about your account
number or passwords!
How to defend yourself?
• never open the bank's website by clicking on a link in an email!
• Always type in the link or use the link saved in your "Favourites"!
• Use a browser that allows you to block pop-ups!
• Get suspicious if you are sure of not having an ongoing business,
transaction, or any other affairs related to the sender
„Messages from utility service
providers or delivery companies
can also be used as a basis for
frauds. These typically refer to
data reconciliation or a request
to provide bank account details
or to pay money in arrears. In
messages that appear to be
official, attackers may also hide
links to install malicious software
on the device.” Do not open
these! (Source:
https://kiberpajzs.hu/)

30. CONCLUSION Unit 6

31. In this module you’ve learnt how start browsing on the Internet for credible information,
how to download or store digital content, how to share them with others.
You’ve found the most popular and high rated tools for emailing and exchanging instant
messages or communication and collaboration.
In case you’ve gained enough self-confidence, you may try to create your own digital
content and share it with others. To do so you need to regard copyright issues that have
been mentioned here, too.
And above all, regardless of your level of digital skills, being aware of the threats on the
Internet and ways of defending yourself against them is a must – that’ what we’ve
emphasized the most in each topic.
Module 1 is an optional one that means we are not intended to assess the knowledge
and skills you’ve obtained. In case you want to have a clear picture of your personal
development, please, test your digital skills on the EU platform and find the level of your
digital competences categorised similarly to this module.
To get a prompt overview on what you’ve memorized here, please, answer the
questions!

32. Quiz
1. Where can you set your browser to translate a webpage?
a. In my user profile
b. During registration
c. Clicking on the dots in the up-right corner
2. Credible websites’ names start with…
a. www
b. http/
c. https
3. True or false?
a. Every browser has its own coud storage
b. Skype can be used with a Google account
c. Copyright means that everyone is allowed to copy anything found on the Internet
d. The simplier password you create is the easier to memorize thus it’s the most useful
e. Malware are viruses and worms that attack your device.