7. About Agency
• It is part of Agincourt Community Services
Association (ACSA)
• Non-for-profit and multi-service
organization
• Help local residents in Scarborough Area
including newcomers, immigrants,
families, children, seniors, and adults
• It is friendly and convenient location
• Funded by provincial/local organizations
11. Food Bank• It is open on three
days (Wednesday-
Friday)
• Staffs put food in
boxes and clients
come to choose
• Provided in different
boxes for people who
have food allergy/food
restrictions
12. Sewing and Cooking Classes
• A program facilitator
comes and teaches
cooking in the kitchen
• People learn how to
cook Canadian Food
(new food) and take it
to their home
• For mothers, they
provide a sewing
class
13. Newcomer/Settlement Services
• Counseling is provided to access their
needs, strengths, and challenges
• Newcomer orientations: relevant links for
settlement (e.g. Housing, legal services,
health care)
• ESL classes and social events
• Citizenship Test Preparation Classes
• Translations/Interpretations
15. Youth
• Healthy cooking program for
aged 11-19
• Job preparation classes (e.g.
How to cook food and how to
manage cash to work at a
fast-food restaurants)
• Youth Consultations
• March and Summer Break
Programs
17. Teen/Gay/Lesbian Parents
• Special programs
offered for these parents
• Education and
conferences are
constantly offered (e.g.
How to defense
themselves from
abuse/violent, Health
and Safety, Appropriate
sex, Role play)
18. Financial Literacy
• Financial education is
provided (e.g. credit
and debt, savings,
insurance, long-term
planning, income and
savings, budgeting,
investment, etc)
19. Computer Classes
• Online Job Search
• Internet access
• The fax machine
• photocopy services
• Training of how to
use Excel and
Microsoft Word
and basic typing
skills
20. Partnerships• Citizenship and
Immigration Canada
• Ontario Trillium
Foundation
• United Way
• CNIBI (Low vision clinic)
• Access Employment
• TransCare
• Youth Leaps (After
school academic
support)
21. Community Outreach• Ask neighborhood
(Dentists, law
clinics and stores)
• Students outreach
(University/College
field placement
students)
• Community
Newsletter
• Website
23. Barriers
• Lack of translators/interpretations for
people from different countries
• Financial Problem (Difficulty in getting
funding)
• Not enough resources for Early Years
Centre
• Lack of staffs