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7 tips to
HELP YOU
SPEAK
Nick Fewings, CEO Ngagementworks
ABOUT BAD BEHAVIOUR
UP
In business, bad behaviour
towards another person is simply
NOT ACCEPTABLE
However it still goes on and is
commonplace
Exit surveys consistently
report that of those people
who leave an organisation,
approximately 70%
leave due to…
“A bad relationship with their boss
or a colleague”
A phrase regularly heard said by people
“If only I had spoken up”
So why don’t we?
I’m fearful of
what impact it’ll
have on my
career
In one word, we
don’t speak
up because of
FEAR
What happens if you don’t speak up?
NOTHING
So what can
you do to
help you
SPEAK UP?
7 TIPS THAT MAY HELP YOU
State specifically what
the issue or problem is
and how it has made
you feel. Write it down
on paper, if you know
you might get emotional
during a face to face
meeting.
#1. Specific
Remember, that what has
happened and how it has made
you feel, is based on your
perception.
The other person may have a
different perception to you.
#2. Perception
Choose an appropriate
place and time to discuss
the situation with the
other person.
#3. Environment
If it is a contentious issue
that needs to be raised,
consider the need for
someone suitably
qualified, to be at the
meeting with you.
#4. Arbitrator
Whilst it is difficult, try to
keep things factual as
opposed to emotional.
Focus on the situation
and behaviour of the
person.
#5. Keep Calm
Listen to what the other
person has to say. On
occasions, there is no right
or wrong, just differences
of opinion and behaviour.
#6. Understand
Once you’ve explained the
situation to the other person
and listened to what they have
to say, pledge to do something
different moving forward, that
works for each of you. Keep
checking in with one another
regularly, to ensure that your
relationship has begun to move
in a positive direction.
#7. Pledge
S pecific
P erception
E nvironment
A rbitrator
K eep Calm U nderstand
P ledge
Nick is an award-winningconference speaker, a
highly-regardedglobal team development facilitator
and creator of the Team DyNAmics Model of Team
Engagement.
Based in the UK. He is the CEO of Ngagementworks,
a learning and development organisation that
believes in the potentialfor success within each of us
and has worked with teams in many houselhold-
named companies in the UK, Europe, USA & Middle
East.
Nick engages individuals and motivates teams,
helping them transform to achieve even greater
success.
Click here to read articles on
personal, team and leadership
development at Yours Behaviourally
About
Nick Fewings
Click here to visit Ngagementworks
Click here to find out how Team
DyNAmics© can help your team
become more engaged and effective
You can also connect with Nick on
Twitter LinkedIn or via email

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7 Tips To Help You Speak Up About Bad Behaviour

  • 1. 7 tips to HELP YOU SPEAK Nick Fewings, CEO Ngagementworks ABOUT BAD BEHAVIOUR UP
  • 2. In business, bad behaviour towards another person is simply NOT ACCEPTABLE However it still goes on and is commonplace
  • 3. Exit surveys consistently report that of those people who leave an organisation, approximately 70% leave due to… “A bad relationship with their boss or a colleague”
  • 4. A phrase regularly heard said by people “If only I had spoken up” So why don’t we?
  • 5. I’m fearful of what impact it’ll have on my career
  • 6. In one word, we don’t speak up because of FEAR
  • 7. What happens if you don’t speak up? NOTHING
  • 8. So what can you do to help you SPEAK UP?
  • 9. 7 TIPS THAT MAY HELP YOU
  • 10. State specifically what the issue or problem is and how it has made you feel. Write it down on paper, if you know you might get emotional during a face to face meeting. #1. Specific
  • 11. Remember, that what has happened and how it has made you feel, is based on your perception. The other person may have a different perception to you. #2. Perception
  • 12. Choose an appropriate place and time to discuss the situation with the other person. #3. Environment
  • 13. If it is a contentious issue that needs to be raised, consider the need for someone suitably qualified, to be at the meeting with you. #4. Arbitrator
  • 14. Whilst it is difficult, try to keep things factual as opposed to emotional. Focus on the situation and behaviour of the person. #5. Keep Calm
  • 15. Listen to what the other person has to say. On occasions, there is no right or wrong, just differences of opinion and behaviour. #6. Understand
  • 16. Once you’ve explained the situation to the other person and listened to what they have to say, pledge to do something different moving forward, that works for each of you. Keep checking in with one another regularly, to ensure that your relationship has begun to move in a positive direction. #7. Pledge
  • 17. S pecific P erception E nvironment A rbitrator K eep Calm U nderstand P ledge
  • 18. Nick is an award-winningconference speaker, a highly-regardedglobal team development facilitator and creator of the Team DyNAmics Model of Team Engagement. Based in the UK. He is the CEO of Ngagementworks, a learning and development organisation that believes in the potentialfor success within each of us and has worked with teams in many houselhold- named companies in the UK, Europe, USA & Middle East. Nick engages individuals and motivates teams, helping them transform to achieve even greater success. Click here to read articles on personal, team and leadership development at Yours Behaviourally About Nick Fewings Click here to visit Ngagementworks Click here to find out how Team DyNAmics© can help your team become more engaged and effective You can also connect with Nick on Twitter LinkedIn or via email