1.
7 tips to
HELP YOU
SPEAK
Nick Fewings, CEO Ngagementworks
ABOUT BAD BEHAVIOUR
UP

2.
In business, bad behaviour
towards another person is simply
NOT ACCEPTABLE
However it still goes on and is
commonplace

3.
Exit surveys consistently
report that of those people
who leave an organisation,
approximately 70%
leave due to…
“A bad relationship with their boss
or a colleague”

4.
A phrase regularly heard said by people
“If only I had spoken up”
So why don’t we?

5.
I’m fearful of
what impact it’ll
have on my
career

6.
In one word, we
don’t speak
up because of
FEAR

7.
What happens if you don’t speak up?
NOTHING

8.
So what can
you do to
help you
SPEAK UP?

9.
7 TIPS THAT MAY HELP YOU

10.
State specifically what
the issue or problem is
and how it has made
you feel. Write it down
on paper, if you know
you might get emotional
during a face to face
meeting.
#1. Specific

11.
Remember, that what has
happened and how it has made
you feel, is based on your
perception.
The other person may have a
different perception to you.
#2. Perception

12.
Choose an appropriate
place and time to discuss
the situation with the
other person.
#3. Environment

13.
If it is a contentious issue
that needs to be raised,
consider the need for
someone suitably
qualified, to be at the
meeting with you.
#4. Arbitrator

14.
Whilst it is difficult, try to
keep things factual as
opposed to emotional.
Focus on the situation
and behaviour of the
person.
#5. Keep Calm

15.
Listen to what the other
person has to say. On
occasions, there is no right
or wrong, just differences
of opinion and behaviour.
#6. Understand

16.
Once you’ve explained the
situation to the other person
and listened to what they have
to say, pledge to do something
different moving forward, that
works for each of you. Keep
checking in with one another
regularly, to ensure that your
relationship has begun to move
in a positive direction.
#7. Pledge

17.
S pecific
P erception
E nvironment
A rbitrator
K eep Calm U nderstand
P ledge

18.
Nick is an award-winningconference speaker, a
highly-regardedglobal team development facilitator
and creator of the Team DyNAmics Model of Team
Engagement.
Based in the UK. He is the CEO of Ngagementworks,
a learning and development organisation that
believes in the potentialfor success within each of us
and has worked with teams in many houselhold-
named companies in the UK, Europe, USA & Middle
East.
Nick engages individuals and motivates teams,
helping them transform to achieve even greater
success.
Click here to read articles on
personal, team and leadership
development at Yours Behaviourally
About
Nick Fewings
Click here to visit Ngagementworks
Click here to find out how Team
DyNAmics© can help your team
become more engaged and effective
You can also connect with Nick on
Twitter LinkedIn or via email